Trusted Agent profile · Leicester
★★★★★
367 reviews across 2 platforms
22-24, Halford Street, Leicester, LE1 1JB
Connells Lettings's office in Leicester, at 22-24, is rated 4.2 out of 5 across 367 reviews on two platforms, including 366 Google reviews rated 4.2.
Every review we hold for the Leicester office, from every platform, shown as written. First names only.
5/5
GoogleI had very good experience with them specialy my broker Ravi sharma. Great guy helped me and guided me very well through out the process and my mortgage possible by getting me the best deal than all the other mortgage provider. Will surely recommend to other people i know.
5/5
GoogleThey were so helpful and nice! With loads of profesionalism they did it,they could offer us a house in less then 2 weeks! Really recomend!!
1/5
GoogleThey have some of the most incompetent staff around, if you're buying a property through them, you'll get no help whatsoever with any issues through the chain. All you'll get from their staff is called to tell you to hurry up
5/5
GoogleI've been using Connells to let my property for a while now. Shannon has dealt with this in a diligent and swift manner; scrutinising finances and expediting negotiations over price. A through service that, importantly, has never left the property empty and, with good tenants.
1/5
GoogleRude, cowardly and unprofessional. Only cares about money, and expect to hear 'been too busy' in place of anything that remotely resembles professional courtesy.
5/5
GoogleIts been 3rd time i have used Conells and got help from their mortgage advisor Ravi Sharma. He is the best in the business, he made things so easy and simple for me on all the occasions. I hope for many more dealings with the great man.
1/5
GoogleAwful! Zero communication skills and terrible customer serviceNegativeQuality
Hello, we are very sorry to hear that you believe the service of our Leicester team was not up to our normal high standard. If you would like to provide any further details on this, please get in touch with us on socialmedia@connells.co.uk and we can look into this further for you.
1/5
GoogleWaste of time. Rubbish service, made an offer for a property a month ago and waiting for yes or no ever since. No one answer phone when I call.avoid if you can.
1/5
GoogleRude, discourteous and incompetent sums them up in three words.
Hello, thank you for taking the time to provide our team with feedback. We are concerned about this branch review and we would like to get further information so we can look into this. If you would like to get in touch with us on socialmedia@connells.co.uk then we will be more than happy to help you.
5/5
GoogleHave used Ravi (mortgage services) at Connells for a few years and will continue to do so. Great service and communication throughout and will take care of everything from start to finish. Highly recommend if your looking for a mortgage or re-mortgage.
1/5
GoogleVery poor service and never responds to answer machine,..why bother to ask for message to be left I really don't know
1/5
GoogleEnquired about a property. Gave all my details and was informed that someone will get in touch once the property is available to view. I rang a week later to get an update and was told it was sold. Disappointed with the level of professionalism.
5/5
GoogleNice and friendly staff. Answered my questions and referred me to the right office to contact to solve my enquiries.
4/5
GoogleI have found the staff at Connells professional and pleasant to deal with. As a first time buyer their mortgage advisors were especially helpful as they explained things in a way that I could understand and were always very efficient in sending documents through.
4/5
GoogleMr Sharma, the mortgage broker, has always been able to find suitable products for me ensuring that they are affordable and saving me money. Regular updates at key points throughout the mortgage process and happy to offer advice and support, when needed.
5/5
GoogleI have used Mr Sharma for several changes of mortgage over recent years and am confident he always has found me an excellent deal, saving a lot of money. Professional and polite to do business with and I will certainly use again!
5/5
GoogleI had my first ever viewing with Connells and after seeing many other houses, Connells finally helped me find my dream home. In particular, I met and talked to Remi Jackson on several occasions. She is very friendly and approachable.
5/5
GoogleGreat customer from every staff especially joe,who supported me through out my letting journey.He dealt every thing quickly and professionally. Thank you joe for your great support.
5/5
GoogleI had great experience with connells. Destiny and Joe are fantastic all the time 👍 …
5/5
GoogleBoth Lucy and Joe have been absolutely amazing in supporting us through the process of renting!
5/5
GoogleExcellent Mortgage Services. Mr Ravi Sharma helped us to get a good mortgage deal. Highly recommended....
5/5
GoogleFantastic service through Connells Leicester; in particular through Anna who manages the Lettings side of the business. From initial enquiry through to multiple successful let’s, the service offered is nothing short of exceptional. Highly Recommend using Connells Leicester. A*
5/5
GoogleConnells Town - Toni Turned around the rental of my house very quickly and professionally, quick responses to my questions. would highly recommend. great job Toni
5/5
GoogleBuying your first house can be very stressful but Paresh Patel, my mortgage advisor, made it easier for me. He was always friendly, professional and always responsive to any questions/queries i had, big or small. i highly recommend him!!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
