1/5
TrustpilotThe sales team are clueless the most…
The sales team are clueless the most arrogant/ stubborn individuals I’ve ever met. Would not recommend anyone to use this company at any cost.
Trusted Agent profile · Leeds
William H Brown Morley, Leeds reviews
★★★★★
1,380 reviews across 2 platforms
80 Queen Street, Morley, Leeds, LS27 9BP, LS27 9BP
William H Brown's office in Leeds, at 80 Queen Street, is rated 2.4 out of 5 across 1,380 reviews on two platforms, including 166 Google reviews rated 4.7.
Reviews
Every review we hold for the Leeds office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotThank you Ed for helping my mother…
Thank you Ed for helping my mother during a viewing!
5/5
GoogleThe team hung in there when there were lots of difficulties & got my sale over the line. Highly recommended.PositiveResponsiveness, Professionalism
1/5
TrustpilotVery disappointing,Not trustable each…
Very disappointing,Not trustable each time different story s. If you have property never go with this agency. Simply time wasting my own personal experience.
1/5
TrustpilotAvoid
If you don't use William h Brown's in house Mortgage Adviser, you have no chance of buying a property on their books!
1/5
TrustpilotTerrible after sales service...never…
Terrible after sales service...never recommend or use their recommend solicitors fosters. Such a terrible experience no customer care or empathy...don't listen to instructions...still on going a complete nightmare.
2/5
Trustpilotstaff mistake rate very high
staff mistake rate very high. high fees and lots of extra charges. poor photographs of house so had to take my own photographs. sloppy and incompetent staff. sacked them today.
1/5
TrustpilotI'm trying to end my tenancy
I'm trying to end my tenancy , sent notice already no answer it's been 3 weeks completely useless.Never will rent from them or use them this lifetime.
1/5
TrustpilotVERY POOR
VERY POOR, Had a valuation book, never turned up and no contract to say they were going to be late....... AVOID.....
5/5
GoogleRating only, no written review.
Agent replied · 17 April 2026
Your feedback is much appreciated and we’re so happy you had such a wonderful experience! If you have a moment, we’d love to hear more.
1/5
TrustpilotAppalled at the service we have…
Appalled at the service we have received from William H Brown. Sneaky estate agents that don’t have your best interests at heart. Won’t be using them again.
1/5
TrustpilotThe staff is very slow and rude
The staff is very slow and rude. The gentleman 'Jeff' and others are un professional, have no knowledge about any property.
1/5
TrustpilotWould give zero if possible- awful…
Would give zero if possible- awful company keep pestering you years after rejecting their services
5/5
GoogleAbsolutely first class service from beginning to end. Thank you very much indeed. Would not hesitate to recommend you. Everyone exceptionally helpful and professional. Thank you again.
5/5
GoogleJessica and the girls have been great, professional, friendly and have kept us up to date every step of the way. :PositiveProfessionalism
1/5
TrustpilotCupel of time reporting damage fance…
Cupel of time reporting damage fance and nothing be don renting agents do not do any maintenance and landlord don't care aboutReally bad renting agent not recommend
5/5
TrustpilotVery good top agent
Very helpful go and see Charlie at the Romford shop if you want to sell your house very good agent
1/5
TrustpilotDid you know after the property…
Did you know after the property ombudsman you can complain to ARLA.We need to stop the bad service and loss of income to us individuals
1/5
Trustpilotwilliam h bown
roberto.duca
1/5
TrustpilotCross Gates
Cross Gates, LeedsAbsolutely terrible experience. Phones not answered. Messages not passed on. The weekly update happened once. No vetting of people looking round. Never again.
1/5
TrustpilotNO STARS.NO STARS.NO STARS AND NO…
NO STARS.NO STARS.NO STARS AND NO COMMENT.
1/5
TrustpilotHow I lost £3000
1/5
GoogleWould be a great start if they actually answered the phones. After several attempts on continuous ringing I think I will use another agent
1/5
TrustpilotAVOID AVOID AVOID!!!!!
AVOID AVOID AVOID!!!!!THEY WILL TOTALLY MESS UP YOUR SALE OR PURCHASE. PLEASE READ REVIEWS HERE.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about William H Brown Morley, Leeds
How many reviews does William H Brown Morley, Leeds have?
William H Brown's Leeds office has 1,380 reviews across two platforms: 166 on Google, 1,214 on Trustpilot (across the whole business).
What is William H Brown Morley, Leeds's rating?
William H Brown Morley, Leeds is rated 2.4 out of 5 across all 1,380 reviews, and 4.7 out of 5 on Google from 166 reviews.
Where is William H Brown's Leeds office?
William H Brown Morley, Leeds, 80 Queen Street, Morley, Leeds, LS27 9BP, LS27 9BP.
