William H Brown Morley, Leeds reviews

★★★★★ 5/5

Google

I had a fantastic experience working with Paige during my recent property purchase. As a Negotiator, Paige has been exceptional from the very beginning. Even though she is new to the role, her professionalism and dedication were evident throughout. She was incredibly proactive, consistently offering me listings that truly matched my specific requirements. Her communication was excellent, she responded to emails quickly and always acted with my needs in mind. What I appreciated most was her balanced approach. While estate agents represent the seller, Paige understood that a deal can only be closed when both parties are supported. She truly stood by me as the buyer, ensuring the process moved forward smoothly for everyone involved. Without a buyer, there is no deal, and Paige’s ability to value and support the buyer's side is a credit to the team. Thank you, Paige, for all your hard work. You have a bright career ahead of you!

Paul · 17 March 2026

★★★★★ 5/5

Google

After having several quotes we decided to go with WH Brown and we are so glad we did. Paige has been an absolute godsend whilst selling our house. She has kept us informed throughout the process and has always been available to speak to and ensure everything is running smoothly. Thanks Paige for being amazing and keeping me calm!

Marcella · 17 March 2026

★★★★★ 5/5

Google

I recently purchased a property from William h brown, Morley and am very pleased with the service provided. There was continuous follow-up, which helped speed up the process with both the solicitor and the seller. Overall, it was a very positive experience. Special thanks to Paige for resolving issues promptly and giving me peace of mind throughout the process

IMRAN · 17 February 2026

★★★★★ 5/5

Google

We are so grateful to Macauley and team for the swift sale of our Gildersome property this summer. We lost faith with our original agents who put zero effort into marketing and within 5 days of changing agent we had an offer (first viewer) and the house is now sold. THANK YOU!! Best wishes, Caroline & Andrew

Caroline · 8 October 2025

★★★★★ 1/5

Trustpilot

Don’t even bother always been the same that’s why get through so many staff….

Well went to view a property. Put an offer in and they said they went having a think about.. vendor )to find out another viewing the next day. Bad experience. Told me they would phone me in the morning had to chase all too much effort.

N · 5 September 2026

★★★★★ 5/5

Google

Hi, I recently purchased a house with them. I had difficulty and a delay in setting the completion date. The staff were super efficient and communicated well with the vendors, solicitors and me. I must say they were very understanding and supportive. I would highely recommend thier service. Special thanks to Amy.

Niketa · 15 November 2025

★★★★★ 5/5

Google

As the New Year began, I approached W H Brown’s team at their Morley branch to take up the challenge of helping me to secure a sale on my property in 2026. Their energy, enthusiasm, drive, professionalism and very personable approach throughout the whole process was a real confidence booster and bolstered my belief that I’d get a positive outcome. In just over 2 months a buyer has been secured and the sale has been completed. Many thanks to the Morley team, with a special mention for Oli, Laura and Paige for being on point from start to finish.

Simon · 12 April 2026

★★★★★ 5/5

Google

Oli came to value our home and was clear, open & honest through the entire process. He was really knowledgeable and nothing was ever too much. He also helped to put us at ease as we have had negative experiences with other companies. Would definitely recommend using Morley branch- thank you Oli.

Katie · 20 October 2025

★★★★★ 5/5

Google

It took a while to sell but we got there in the end. I must say a huge thank you to McCauley and his staff, especially Keeley for the huge amount of help and advice that we received. As elderly sellers and purchesers and not really savvy about modern matters regarding the above it was comforting to know that they had our backs. As our purchase which had nothing to do with Brown's, and which I am highly delighted, they went the extra mile in our efforts to purchase, which they didn't really have to get involved with but did . Olly well what can I say, he's always bubbly and a tribute to the branch and Laura, always in the background but works hard at her post, a very successful team. Once again a massive thank you to all the team and I wish them all the very best for the future. PS sorry for being such a pain and troubling you for such a prolonged time. ☆☆☆☆☆

Keith · 21 November 2024

★★★★★ 5/5

Google

Recently purchased my first flat using William H brown, Keeley and the team were amazing and made sure everything went as smoothly and quick as possible.Chris sorted out my mortgage offer and was a tremendous help, as a first time buyer the process behind it all seemed very daunting but the team made sure it all went smoothly.i also spoke to Ollie on occasion who was a great help whenever I needed it.Highly recommended estate agents

Binnsy999 · 9 December 2024

★★★★★ 5/5

Google

We had a recent experience of buying our first home through William H Brown (Morley) branch. Keeley went out of her way to make sure everything went as smoothly as possible. She was always in contact with the selling and buying stakeholders and made sure we had the regular updates. She also made sure we keep the completion date planned as per our requirements. Also, in general all the other staff members of the branch i.e. Laura, Ollie and Chris were super helpful. Highly recommended estate agents

Mrunmayee · 1 October 2024

★★★★★ 4/5

Trustpilot

Team at Oakwood Leeds will do for me.

Team at Oakwood Leeds were good from start to finish with our sale. Viewings arranged as soon as it was on the market and serious offers received immediately. George, Nathaniel and Ayesha were friendly, polite and responsive throughout and, to be fair, I'm not easily impressed but they worked well with me. No complaints.

Patricia · 15 May 2026

★★★★★ 5/5

Trustpilot

Anne Luby has been amazing from the…

Anne Luby has been amazing from the very beginning. She took the time to arrange regular Teams meetings, which made the whole experience feel much more personal. As a first time buyer, I had absolutely no idea where to start and was a complete novice who felt out of her depth, but Anne guided me through every step of the process.

Jessica · 16 March 2026

★★★★★ 5/5

Google

After 5 months frustration with another estate agent William H Brown took over at the beginning of September. By the beginning of October after some promising viewings they had found us a buyer at the asking price. Ollie and Amy were …

Bev · 17 October 2025

★★★★★ 1/5

Trustpilot

PLEASE STEER WELL CLEAR!!

Poor communication, false promises from sales, lettings and mortgage services. Started off great but once they've had your money they don't care about resolving any issues. Don't bother with the lifetime membership as you'll have to do all the work yourself. Don't bother with management services for letting a property either, they won't tell you about any problems and they'll let your tenants damage your property and steal from you without any reconciliation measures or compensation. I sold my flat over a year ago and I'm still battling with them and the Zero Deposit scheme to compensate me for my property being stolen and damage that I paid to fix for the new owner out of my own pocket. PLEASE STEER CLEAR, SAVE YOURSELF A HEADACHE!!

Miss · 20 August 2026

★★★★★ 1/5

Trustpilot

As a tenant this is the worst rental agency I've ever dealt with - expected more from such a big name

As a tenant this is the worst rental agent I've ever dealt with. 1) Difficult to get in touch with - they hardly ever answer the phone. 2) The property was dirty when we moved in, no inventory provided. 3) The property was managed by Sequence Ltd who have provided a very disappointing service - early on we were told (via a phone call and after several weeks of us asking) to arrange for repair of a maintenance issue ourselves and that this could be deducted off our rent afterwards, and that the landlord had instructed this. We never received the refund, they said because they didn't have records of that instruction. Several staff members had started then left during our tenancy which didn't help (we were there for 6 months). 4) We are now having to contact Tenancy Deposit Scheme to get our deposit back relating to a different issue, mostly due to our inadequate landlord who it seems is trying to claim a random amount of money anywhere he might get away with it (we left the property in a cleaner state than when we arrived to try to avoid any possible excuses for deduction from deposit). Sequence Ltd doesn't appear to know about or be bothered about the law and tenant's rights.

Customer · 11 August 2026

★★★★★ 5/5

Google

I can not praise Oli and the team enough for the excellent service I received. I sold my house with them and they were amazing from start to finish! The sale went through quickly and they kept me updated every step of the way. I would definitely recommend them and would 1000% use them again. Thanks again Guys you were amazing 👏 Jo Walton

Joanne · 27 November 2024

★★★★★ 5/5

Google

I bought a house recently through W H Brown in Morley. I can’t praise and thank Oli and the team enough for their help throughout the process. They were always friendly, professional and I never felt like a number. If you’re looking for a professional estate agent with a local and personal touch, I’d definitely recommend W H Brown in Morley.

Samuel · 4 December 2024

★★★★★ 5/5

Trustpilot

Ollie Aston flat inspection

This Morning I had Ollie Aston attend my flat for an annual inspection. He was on time as agreed. He took photos for Landlord and was a very pleasant with his customer communication during the visit. I raised a few questions which I hope to hear back. I wish him the success in his employ and rate 5 star service. Overall have dealt with WHB for 6 years always been of a high standard.

Peter · 24 August 2026

★★★★★ 1/5

Trustpilot

I would not trust these people

I would not trust these people, I emailed them to arrange a viewing on a tenanted property, no contact, after a couple of days I called them to arrange a viewing for same property, straight away the sales person tried steering me to another property instead, but I held firm, they said they would get back to me with an appointment, they never did, it’s now sold. They have preferred investors waiting in the background, other sectors would not get away with it.

Anthony · 10 July 2026

★★★★★ 1/5

Trustpilot

All I can say is they are shocking

All I can say is they are shocking. They have a brilliant sales pitch to get you hook on using them to sell your property then once you agree the service they provide goes downhill from there. 99% of the viewings are time wasters as they are not vetted before viewing that they are even interested or proceedable to purchase. They promise open house viewing days but have never once done anything like that. Communication is poor and I'm always chasing them for everything. You get sent offers you accept them then they say the buyer has lowered their offer will you accept it.

Steven · 1 July 2026

★★★★★ 5/5

Google

I have been very impressed with the service I've received from William Brown Morley. Ollie has handled the sale of our property from start to finish, he has made regular contact with us throughout even if there was nothing particular to update. Having initially advertised the sale with Purple Bricks, we subsequently left and trusted Ollie with the property instead. Couldn't be happier with how that decision panned out. We had a regular stream of viewers and Ollie was always on hand to talk about any questions we had. He has made contact since we moved into our new property to check in and see how we are getting on. Top service and would definitely recommend.

Reece · 23 October 2023

★★★★★ 5/5

Trustpilot

Excellent

Supportive, efficient and very professional. thankyou William H Brown in particular Anne Luby - changed life for our family for the better.

Customer · 2 September 2026

★★★★★ 5/5

Trustpilot

Impeccable Service!

We recently had the pleasure of using William H Brown also known as Sequence as our estate agent during our house purchase, and I cannot speak highly enough of their outstanding service. From the very beginning, Libby our Mortgage Advisor was incredibly professional, knowledgeable, and attentive to our needs.

Beloved · 11 February 2026