Trusted Agent profile · Leeds
Verified
★★★★★
1,182 reviews across 1 platform
77 Otley Road, LEEDS, West Yorkshire, LS6 3PS
Redbrick Properties,'s office in Leeds, at 77 Otley Road, is rated 4.8 out of 5 across 1,182 reviews on 1 platform, including 1,182 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.
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The Trusted Agent 2026 results for Redbrick Properties,, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Leeds office, from every platform, shown as written. First names only.
5/5
GoogleEdward Slater is very professional and has great glasses.
Good afternoon Oscar. This has to be one of my favourite reviews to date. You are correct on both counts that Ed is very professional, and he really does have great glasses. He hasn't been with us long but is taking to the job fantastically. Once again, thank you very much for taking the time to write this. Enjoy the rest of your week. Matt (Director).
4/5
GoogleI wanted to share my feedback regarding my recent experience with your agency and specifically commend the outstanding service provided by Slawomira Turkowiak. …
5/5
GoogleBoth Matt and Joy were amazing at helping us find our student property. I would definitely recommend using this company!
5/5
GoogleEasy viewings and very helpful - got a lift to a viewing because it was far so A***
5/5
GoogleThe process of viewing,and moving in was seamless and the staff were extremely friendly and prompt in responding to all questions asked. Redbrick is the real deal!!!
5/5
GoogleI transferred management of my houses to Redbrick 10 years ago and have been more than happy that I did so. Redbrick maintains them in first class condition and the houses have been 100% occupied without a hitch. I look forward to many more years of doing business with Redbrick Properties.
5/5
GoogleGreat service from Joy Gray and the team! Many thanks to you all.
Hi Ben, thanks for the good review! I will pass this over to Joy who will be so pleased that she has provided a good service. In the meantime please do not hesitate to contact us should you need our assistance with your property going forward. Thanks, Matt (Director).
5/5
GoogleMy initial contact was with Joy and I knew from the very first call what a professional and caring company Redbrick is. Subsequently all my dealings were with Harry who is amazing..he went above and beyond.. trying his best and giving invaluable advice. Really feel he cared and wanted the 'best fit'. Can't recommend Redbrick highly enoughPositiveProfessionalism
Hi Sharon, thank you so much for leaving this review. It really is great to hear that the staff are going above and beyond. Both Harry and Joy are thrilled you have mentioned them. They are excellent members of staff and I am so glad they are looking after you. Many thanks, Matt (Director).
5/5
GoogleMilo has been great throughout the process :)
Hi Zanj! It's really good to hear that Milo has been looking after you so well. The property you are moving into really is excellent and in a great location too. Let me know if there is anything more we can do to improve on our service to you. Once again, thank you for the excellent review. All the best, Matt (Director).
2/5
GooglePoor return of deposit process (unduly long and complicated). Also in my opinion unfair deductions for things I could do absolutely nothing about.
5/5
GoogleWe’ve had a great experience during our tenancy thanks to the friendly, efficient, and effective service provided by both Matt and Dale. …
5/5
Googlegreat letting agency and very helpful, would recommend to everyone! :)
5/5
GoogleGreat Experience with Slawka. She was organized, responsive, and genuinely cared about finding the right fit for us. We felt supported every step of the way.
5/5
GoogleOur tenancy so far with RedBrick Properties has been a very good experience. The process is very clear and fair, documents are managed via an online portal and easily accessible and the team are professional, friendly, accessible and responsive. One of the best tenancy experiences I have had to date.
5/5
GoogleI would highly recommend using this letting agency, they took into consideration my requests and were able to get tenants in within the week. Joy in particular, as her name suggests was a Joy to work with hehe. She was very kind , attentive and was there to answer any queries I had immediately. Thanks guys!
5/5
GoogleVery good service. Very fast in helping me decide which house is suitable for my third year. Would definitely recommend
5/5
GoogleGreat experience here at Redbrick properties and the the customer service is brilliant with the support they’ve given to renters.
5/5
GoogleWe have dealt with the team at Redbrick Properties for a number of years and have always had a great experience. The professionalism and quality of service has never dropped and I would highly recommend them to anyone. They are always on hand to deal with any questions and are very responsive. Keep it up!
Good afternoon Martyn, thank you so much for this great review! We have really enjoyed working with you over the years and letting your portfolio. The fact your properties are all so well furnished and your tenants so well looked after, makes them a pleasure to let. Once again, thank you very much. Matt (Director).
5/5
GoogleGot locked out of my room but thankfully after calling Redbrick properties up Becky responded very quickly to let me back in
5/5
GoogleBecky, Claire, Ryan, and the whole team were a pleasure to deal with, and swift in sorting all the details, would recommend.
5/5
Googlevery helpful and friendly staff, made the process very easy
5/5
GoogleBecky did my inspection today and was amazing! Helped with the few issues I was having at the property and was extremely polite. 👍 …
5/5
GoogleReally good and quick communication and advice when it came to picking a house. Would reccomend to other students
1/5
GoogleThe property management was very poor. I lived in a redbrick managed property for a year, and experienced poor response …
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Redbrick Properties,, Leeds won Gold.
Send Redbrick Properties, Leeds a message.
