Every review we hold for the Leeds office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThe Redbrick Properties attention has been outstanding. I am an international student and they have a system that will help you with the application so easily.
Milo is my agent and he has been very useful and very helpful!
Adoniel · 24 October 2021
Agent replied · 25 October 2023
Good morning Adoniel. I'd just like to thank you for taking the time out of your day to leave us this excellent 5* Google Review. I understand you are completing your application from overseas at the moment so it is great to hear that our system, and Milo of course, are helping you navigate through this. If you need anything at all, please do not hesitate to get in contact and we'll do our best to assist you. Many thanks, Matt (Director).
★★★★★ 5/5
GoogleWe’ve had a great experience so far with Redbrick, they’re quick to respond, with really well looked after properties and up to date photos/3D tours online. Milo was really helpful and so lovely, thanks again for all your help!
Hannah · 24 October 2021
Agent replied · 25 October 2023
Good afternoon Hannah! It's great to read that you have been so happy with our service so far. The Matterport Video Viewings have made a huge difference in what has been a very difficult year to show people around houses. It's also great to hear that Milo has been so lovely with you. Please don't hesitate to get in contact should you need any further assistance with your application. Thanks again, Matt (Director).
★★★★★ 5/5
GoogleShe was super polite and really thorough with the info during the viewing. She totally considered what we wanted.
Yash · 13 October 2025
Agent replied · 13 May 2026
Thank you very much for your 5-star feedback. We’re so pleased to hear that Slawka made such a positive impression during your viewing. … More
★★★★★ 5/5
GoogleI've been with red brick for over 5 years now. In my first year I asked him to manage a couple of properties and the experience was a fantastic. They now manage my whole portfolio how to make my life a whole lot easier. In addition, I will …
Jeremy · 9 October 2024
Agent replied · 25 October 2023
Good morning Jeremy. Thank you so much for the great review. I'll definitely let Joy know you have spoken so highly of her. I see from your review that happy tenants and minimal voids are important to you. These are two areas we are … More
★★★★★ 5/5
GoogleMilo from Redbrick Properties has been absolutely fantastic, helping us through the whole process of renting a property. He’s been really swift to reply, and very friendly throughout. Thank you Milo!
Helen · 24 October 2022
Agent replied · 25 October 2023
Hi Helen! Thank you so much for taking the time to leave this excellent review. I've let Milo know and he is really happy that he has met your expectations of our service. You've gone for a really great property and I know you guys will be really happy there. We are always here for any issues should they occur. Have a great weekend, Matt (Director).
★★★★★ 1/5
GoogleNo humanity, no care, and no diligence.
(please ready fully)
Hi guys. My housemates and I, had an ok run with this agency at first, in the sense that that place was clean on moving in and they seemed friendly but later on in the tenancy, it is almost like they became lazy. There was a severe lag in them coming to fix things that needed fixing, our freezer was left broken for 5/6 months. They made conditions before they sent anybody out & wanted us to defrost it ourselves (the constant over-frosting was half of the issue) before they would be willing to send a professional to come and check it out and fix the issue themselves. I ended up googling how to fix the issue and did it myself (THAT IS NOT MY JOB). After I complained that the shower temperature and pressure had dropped, it took them just under ONE MONTH to send somebody to come and fix it and even then he was in and out in five minutes and left the shower button stuck which was worse off than when he started!! The downstairs shower was not used for the rest of the tenancy... which meant 5 people using one shower. They brushed us off so quickly when we complained about a random ant and moth infestation. And again we were left to go on google and deal with the issue ourselves. Again their was no support from them, except a one liner I got sick of hearing "it happens sometimes". Anyway I am a patient person and ignored all of these red flags.. My main issue was after moving.
Honestly, if you ever want to see your £300 deposit again, just look elsewhere. They have embedded into the contract a handful of obstacles the tenant has to jump through to even begin the process of a deposit return. It involves calling the council, about council tax which obviously we wouldn't be paying because as long as a household is occupied by full time students the household is exempt from paying a penny. The agents know this as they did background and Uni checks before we were even able to move in to their property... just one unnecessary task they demand before beginning the process of returning deposits. Somehow they are demanding we contact our enegy provider to make sure we have "paid all fees" even though they know that their property is all bills included and we pay for energy through them!! I don't understand at all! After informing them of all of this, it's like they purposefully take days to reply absolute rubbish that sounds like they've taken sentences out of their contract. I am extremely disappointed with them, I have missed out on so many beautiful houses because I don't have that deposit to pay for a new one at a new place. Matt Williams, Stevie Padgett, Mark Phillipson, are the ones who 'handled' our deposit return so poorly. If this is rectified I will be updating this review but right now, they do not even deserve the one star I have given.
Bri · 25 October 2018
★★★★★ 5/5
GoogleGabriel was really helpful :)
_meg · 16 September 2025
★★★★★ 5/5
GoogleGabriel was kind and engaging
Ikekhua · 16 September 2025
★★★★★ 5/5
GoogleIncredible viewing, Gabriel was amazing!
Elspeth · 16 September 2025
★★★★★ 5/5
GoogleGabriel was nice and friendly
Ella · 16 September 2025
★★★★★ 5/5
GoogleGabriel was amazing, very helpful
F · 16 September 2025
★★★★★ 5/5
Googlehad some issues this morning with the electric going off , phoned up redbrick for some help and becky helped us out a lot , told me what to do to help fix this issue and was ready to call up for other help if i was unable to do this! ☺️ …
Emily · 16 September 2025
★★★★★ 5/5
GoogleMy friends and I have been looking for a home for our final year of university and honestly, Joy Gray, could not have helped us more! From as soon as I put in an enquiry on a property she contacted me and helped us with all the extra details we needed. Within one day we found the perfect house, Joy had helped us through it all with consistent updates and contact as well as just being reassuring, helpful and just lovely! She has helped us throughout the week with sorting our viewing with Harry and talking us through the application process and making us feel at ease about it all.. AND she did all of this while being home due to COVID, an utter hero, cannot wait to be with Redbrick next year now :)PositiveResponsiveness, Professionalism
Sinead · 25 August 2022
Agent replied · 25 October 2023
Good afternoon Sinead. Reading this review has put a real smile on my face. Like you say, even though Joy had COVID she still worked every day from home, simply because she is committed to ensuring our clients have the best experience with us. I am so pleased she helped you out so well. And Harry of course... both are valued members of the team. Once again, thank you for taking the time to write these kind words. All the best, Matt (Director).
★★★★★ 5/5
GoogleGreat service, stayed in a property with red brick for a year and they were able to provide maintenance service when necessary. Big thanks to Milo who was able to help with any queries and issues we had
Deaglan · 24 October 2021
Agent replied · 25 October 2023
Hi Deaglan, thank you so much for leaving this review. I see that you were a tenant in our property on Kelsall Road last year, and I must say, we had an excellent experience with you as a tenant of ours, so thank you for that. Milo has seen this review and is really pleased that you have singled him out as looking after you well. All the team here wish you the best of luck with everything and please do not hesitate to come back to us should you need help finding another property. Many thanks, Matt (Director).
★★★★★ 5/5
GoogleWe couldn’t fault our experience with the team at Fraser Wheeler Dawlish, a special thanks goes to Sharon and Paul for all their hard work , we were kept informed at every stage through the sale of our house, we can’t praise them enough. If we had to do another sale they will definitely be our first choice.
Carolyn · 23 July 2025
★★★★★ 5/5
GoogleBecky has been absolutely Fab!!
Ct · 13 September 2025
★★★★★ 5/5
GoogleHave great attitude to the landlord, have the best service and help us find the best tenants. Solve the problems at right time!
Hu · 28 May 2026
★★★★★ 5/5
GoogleGabriel was great :)
M · 16 September 2025
★★★★★ 5/5
GoogleGabriel was an angel
Colisa · 16 September 2025
★★★★★ 5/5
GoogleRedbrick are absolutely awesome. Right from our first meeting with them to let out a property they have offered a first class service. Redbrick secured tenants for us really quickly and now continue to provide a great and efficient service. We really trust Redbrick which is invaluable when letting out a property.
Amy · 16 September 2025
★★★★★ 5/5
GoogleThis property on Cross Cliff Road is a rare find--period building (one of the oldest in this part of Leeds), easy access to local areas (via ginnels to Headingley via Meanwood Ridge or across Hyde Park to Uni & City Centre). Delightful private garden, great sized kitchen with pantry (which we use as a computer room!), 2 bedrooms. Friendly & quiet LS6 neighbourhood.
Kara · 25 August 2022
★★★★★ 5/5
GoogleBecky was really helpful and really nice.
Liam · 13 August 2025
★★★★★ 4/5
GoogleSlawka and the whole team were very helpful and lovely throughout the moving process- all of our queries were addressed.
Rose · 13 September 2025
Agent replied · 13 May 2026
Thanks Rose! This is really great to hear. We really appreciate your feedback. All the best, Matt.
★★★★★ 5/5
GoogleRented a property from Redbrick for nearly 5 years with no problems. Everyone is friendly and helpful, especially Teresa who has been great at sorting out any issues. The flexibility and humanity demonstrated during difficult personal circumstances near the end of the tenancy was particularly appreciated
Gaz · 25 October 2018
Agent replied · 25 October 2023
Thanks Gaz! We really love it when our tenants stay with us for so long as they really begin to feel part of the Redbrick family. You've been a great tenant. Thank you :-)
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
