Trusted Agent profile · Leeds

Preston Baker Leeds reviews

4.6

★★★★★ Excellent

839 reviews across 3 platforms

Roundhay Road, Roundhay, Leeds, LS8 4BA

Preston Baker's office in Leeds, at Roundhay Road, is rated 4.6 out of 5 across 839 reviews on three platforms, including 18 Google reviews rated 4.9.

Google logo

4.9 / 5

18

Reviews on Google

This office

Yell logo

3.9 / 5

39

Reviews on Yell

This office

Trustpilot logo

782

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Leeds office, from every platform, shown as written. First names only.

5/5

Trustpilot

It's a pleasure to work along side the …

It's a pleasure to work along side the team at Preston Baker, always on hand to help. The team are always smiling and curtesy whenever I've visited the office. Carrie, Kay, Julie, Charlotte and Ashley are an excellent team together.

Mekela · 26 July 2017

Agent replied · 17 June 2024

Hi Mekela. Thank you for your wonderful review. They are a great team and your comments will make them smile even more.Kind regards,Team PB

5/5

Trustpilot

Couldn't fault Preston baker

Couldn't fault Preston baker. Very professional chloe and Angela kept in touch to keep me updated regularly. Thanks ladies Lisa x

Lisa · 1 August 2019

5/5

Trustpilot

Great service and attention to detail

Great service and attention to detail, a big thank you to all the team and especially David Burn, 5 star service.

Of · 31 July 2019

5/5

Trustpilot

Excellent throughout the process

All the way from valuation to completion, Preston Baker were knowledgeable, professional, pro-active and responsive. Highly skilled at understanding the market, marketing the property optimally, and keeping the sale process moving. They helped me get the result I wanted, and I would certainly use them again.

John · 12 June 2023

5/5

Google

As a first time buyer, I was quite nervous and inexperienced with the process of buying a house. Laura has helped me with every step along the way and has always been responsive when I’ve needed her. She has helped find what’s best for me and what is financially best for me, I would recommended for anyone!

James · 16 April 2022

5/5

Trustpilot

Excellent experience with Preston…

Excellent experience with Preston Baker. Zoe was particularly helpful. Great service.

Anna · 21 December 2021

5/5

Trustpilot

One to recommend.

We have been doing work for Preston Baker for the past few years now & can honestly say, what a great team. Very helpful, fast & efficient at dealing with queries. Would certainly recommend them to friends & family.

Rebecca · 19 July 2017

Agent replied · 17 June 2024

Hi Rebecca, many thanks for your feedback.

5/5

Trustpilot

Amelia was such a great help in helping…

Amelia was such a great help in helping me get settled with a new place in Leeds. Thanks once again!

Jake · 31 July 2019

5/5

Trustpilot

Excellent service Laura has been…

Excellent service Laura has been brilliant in keeping us updated in our property search. Thank you. Xx

Mrs · 24 August 2020

1/5

Yell

AWFUL - don't bother!

I currently rent a property through them. So far they have chased me for late payment of rent 3 times, despite payment already being made. They have not bothered to turn up for 2 prearranged house inspections, but didn't call to cancel or reschedule.Also recently I arranged a viewing on a property they are selling and they didn't turn up for that either. Badly managed, bad customer service, bad attitude. DON'T BOTHER!!!

Jackiejackson · 11 June 2014

5/5

Trustpilot

Rachel Lansdell was fab

Rachel Lansdell was fab, great communication and so supportive through a purchase! Would definitely recommend.

Jo · 16 February 2021

5/5

Trustpilot

Friendly and reliable

My dealings (mainly with Abigail at Preston Baker) have all been very positive. Always prompt to call (they are the only estate agent to ask for feedback after every viewing) and always cheerful and polite to deal with.

Kelly · 7 February 2018

Agent replied · 17 June 2024

Thank you for taking the time to share your review Kelly - that's great to hear.Kind regards, Team PB

4/5

Trustpilot

Great service

Great service, however sometimes poor communication/coordination between themselves when arranging viewings and sending proofs for brochure to check if ok when house already been on sale 2 weeks and under offer. But speedy sale and overall great service.

Sylvia · 29 November 2017

Agent replied · 17 June 2024

Thank you Sylvia for sharing your review. I'm sorry to hear that you felt there was poor communication at some points but am delighted we were able to help you achieve such a quick sale. Kind regards, Team PB

5/5

Yell

Great Lettings Service

Thank you to Carrie who helped us move into our new home. Nothing was too much trouble for her. I would highly recommend.

DaveJ-36 · 21 April 2016

5/5

Trustpilot

Excellent service and sound advice…

Excellent service and sound advice about the rental market. The company really does care about its customers and I found Ash’s customer service and attention to detail outstanding. I fully recommend them to anyone needing their support.

J · 5 June 2018

Agent replied · 17 June 2024

Thank you very much for taking time to share your review. We are really pleased to have been able to help. Kind regards,Team PB

5/5

Yell

Great Service

We sold our property through Preston Baker recently before we moved to wales. We couldn't fault them. We started our journey with Marianne who was so easy to talk to and understood our most important needs she always made herself accessible when we needed her advice for our next property. We then dealt with a mixture in the office of lindsey julien and alex. Great experience all the way through!

CatherineM-47 · 12 September 2016

5/5

Trustpilot

Alex Rex

Alex Rex has helped me sell my house this week. He was very professional through it all and it went smoothly. He is an excellent estate agent. I will highly recommend him to my family and friends.

Jasmine · 30 June 2017

Agent replied · 17 June 2024

Thanks so much Jasmine. Glad the sale has gone well.

4/5

Trustpilot

Preston Baker

Excellent service -in particular from Angela Williams - and I would recommend Preston Baker. Responsive, understanding and on top of the brief. Areas for improvement relate to service given by someone who has since left the business.

Lee · 30 June 2017

Agent replied · 17 June 2024

Angela is delighted - thank you.

5/5

Trustpilot

A great estate agent

A great estate agent. Amelia Adams and Lisa Tate were extremely helpful. I would highly recommend using them.

Customer · 7 August 2019

5/5

Trustpilot

Excellent servce

Excellent communication and very helpful staff. All the work was done for me. Charlotte Nicholson was particularly helpful

Customer · 1 August 2019

5/5

Trustpilot

Jess has sold three houses for me

Jess has sold three houses for me. She is knowledgable, sensible and highly responsive. Couldn’t rate her more highly.

G · 27 October 2024

5/5

Trustpilot

Preston Baker are fantastic

Preston Baker are fantastic, I could not ask for better help or support! Abigail and Jess have a huge amount of experience and have guided me through the process of selling my house effortlessly. Highly recommend.

Paulo · 21 January 2018

Agent replied · 17 June 2024

Thank you Paulo - what a wonderful review. Jess and Abigail will be delighted! Kind regards,Team PB

5/5

Trustpilot

Excellent service in helping us move…

Excellent service in helping us move home within a limited period of time. Staff were invaluable in chasing solicitors and liaising with our vendors to ensure our move could go ahead as quickly as possible.

Ollie · 6 September 2018

Agent replied · 17 June 2024

Hi Ollie. Thank you for letting us know how we have helped you. I'll pass your words onto our Sheffield branch to let them know. Team PB.

5/5

Trustpilot

Really professional

Really professional, friendly and quick to reply. We received a great service from Jessica at Preston Baker who was really accommodating and very reliable. We will definitely seek to rent via them in the future.

SUADE · 19 June 2018

Agent replied · 17 June 2024

Thank you for your brilliant review. We look forward to working with you again soon. Kind regards, Team PB

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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