Trusted Agent profile · Leeds

Preston Baker Leeds reviews

4.6

★★★★★ Excellent

839 reviews across 3 platforms

Roundhay Road, Roundhay, Leeds, LS8 4BA

Preston Baker's office in Leeds, at Roundhay Road, is rated 4.6 out of 5 across 839 reviews on three platforms, including 18 Google reviews rated 4.9.

Google logo

4.9 / 5

18

Reviews on Google

This office

Yell logo

3.9 / 5

39

Reviews on Yell

This office

Trustpilot logo

782

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Leeds office, from every platform, shown as written. First names only.

5/5

Trustpilot

A first class service

I have been very impressed by Preston Baker throughout my dealings with them. They are very professional, clearly understand the market and provide a first class service. I have been particularly impressed by the importance they place on the client relationship and understanding the client’s particular situation and needs.

Pat · 15 December 2021

5/5

Trustpilot

Good customer service

Preston Baker has recently found me a tenant for my rental property. The team is very personable and easy to deal with, sort any enquiries quickly and easily.

Catherine · 31 October 2017

Agent replied · 17 June 2024

Thank you Catherine. We are really pleased to have been able to help you. Kind regards, Team PB

5/5

Trustpilot

I booked a valuation for my property…

I booked a valuation for my property through Preston Baker, Leeds, speaking to a lovely person called Rachel. She was very knowledgeable and assisted me with any queries I had regarding the process. Her knowledge on the market along with products available was second to none.Would definitely recommend

D · 30 December 2021

5/5

Trustpilot

Finally found the best local letting agent

After using a few other local letting agents to manage my rental properties in the past I have finally found the best one. Preston Baker are approachable, helpful, flexible and professional at all times. Their regular inspections (most recently by Hannah) are both thorough and detailed. Thanks guys!

Sue · 17 December 2021

5/5

Trustpilot

Would totally recommend

Would totally recommend! Claire, Chris and Kestyn deliver great customer care and professionalism and are approachable at all times...A 'haven' in the world of buying and selling !

Yanina · 29 June 2017

Agent replied · 17 June 2024

Hi Yanina - thanks so much for your feedback.

5/5

Trustpilot

Louise was very helpful and very…

Louise was very helpful and very responsive and understanding

Neil · 31 July 2019

5/5

Trustpilot

Rachel the star!…

We have been liaising with rachel regarding our purchase which was going on for a good year, she has always been there for us, great support and excellent customer service. She has always had a good attitude never made me feel uncomfortable, by far the best iv delt with!

Shahana · 28 September 2021

5/5

Trustpilot

Preston Baker excellent service

Preston Baker, and Ben in particular, demonstrated a professional and enthusiastic approach throughout our house sale. Very impressed with marketing and good communication throughout. Would recommend 100%

Katherine · 2 March 2018

Agent replied · 17 June 2024

That's fantastic to hear - thank you Katherine. Kind regards, Team PB

5/5

Trustpilot

A worthy property market leader.

Excellent service with kind and attentive staff who were definitely on the ball and kept me well informed throughout the process of selling my late brother’s property.

Lisa · 7 October 2017

Agent replied · 17 June 2024

Thank you Lisa, we are really pleased to hear that! Kind regards, Team PB

5/5

Trustpilot

Well informed and professional

Well informed and professional. We felt confident that the information we were given during our valuation was reliable and we valued the advice that Alex gave us.

Beth · 8 August 2017

Agent replied · 17 June 2024

Hi Beth,Thank you for sharing your review - that's great to hear.Kind regards,Team PB

5/5

Trustpilot

Excellent Service from start to Finish …

Excellent Service from start to Finish from Gareth Newby, couldn't fault my experience with Preston Baker and i would definitely recommend PB to my family and friends!

Katie · 5 July 2017

Agent replied · 17 June 2024

Hi Katie, thanks so much for your feedback. Gareth will be delighted - glad things have gone well.

4/5

Trustpilot

The rent usually comes in on time

The rent usually comes in on time. Pretty prompt serviceCan't be too bad as I've been with this lettings agent for a few years now. Mistakes have been made but have always been resolved. I will be staying with this agent. Can't be more positive than that

Briggs · 17 December 2021

5/5

Trustpilot

Its wonderful to do business with Preston Baker.

Its wonderful to do business with Preston Baker. Its an excellant team. All are very good but some are extremely helpful. I have been deeling with Rebekkah who will go an extra mile to get things sorted very quickly and efficiently to the satisfaction of all parties.

Mansoorul · 16 December 2021

5/5

Trustpilot

Preston Baker Property Management

Preston Baker have been instrumental and resourceful in the purchase and management of my property. Rebekkah Wanden, the Asset manager responsible for my properties has been exceptional in service delivery of repairs, tenant management, project management, trouble shooting and the overarching smooth delivery of a good SLA.

Mr · 13 December 2021

5/5

Trustpilot

Great customer service

All staff are polite, efficient, helpful and knowledgeable. Should problems arise, they go the extra mile to resolve them. Keep up the good work !!

Jin · 29 January 2019

Agent replied · 17 June 2024

Hi Jin. Thank you for your kind words. Bradley~Team PB

5/5

Trustpilot

Excellent service from Zoe

Zoe filled me with confidence from the first conversation I had with her that the sale was in good hands. Always very professional, always available on the phone and communication was great. Went above and beyond helping out chasing issues elsewhere in our chain. We would definitely use again, thank you!

Ben · 27 February 2021

5/5

Trustpilot

Excellent service - highly recommend

Excellent service, could not have been better! Anna and Claire both offered excellent service throughout, fast responses even out of hours, and helped us through two “best and final offer” processes which would have been incredibly stressful without their support. Would recommend and would definitely use again - thank you.

Lauren · 3 May 2021

5/5

Trustpilot

Rachel at Preston Baker was really …

Rachel at Preston Baker was really lovely and genuine, I have met her for a couple of viewings so far and given a really nice impression.

Jason · 1 February 2018

Agent replied · 17 June 2024

Thank you Jason. Rachel will be delighted with your kind words. Kind regards, Team PB

5/5

Yell

Selling was a breeze

Preston Baker were by far the most professional and knowledgeable of the 3 agents I had out to value my house. We hadn't moved for 30 years and the team were so helpful throughout the whole process. We got much more than we expected for the house and we would recommend them to anyone looking to buy or sell

JohnB-449 · 30 August 2016

5/5

Google

My husband and I have tried for a while to buy a house and it we hadn't had much success until I called Preston Baker. They are lovely and chatty. They really care about what they do and you as a person, they show it through all the hard …

Annabel · 16 April 2021

5/5

Trustpilot

After being a tennant with Preston …

After being a tennant with Preston baker I have found the service to be exceptional. The team are always willing to help and explain things clearly.

Emma · 29 September 2017

Agent replied · 17 June 2024

Hi Emma, Thank you for the 5 stars. We are really pleased to be able to help you. Kid regards, Team PB

4/5

Trustpilot

Great service beginning to end

Great service beginning to end . We sold our property after one showing . The only reason I didn’t give 5 stars is because I sometimes felt overwhelmed by the amount of phone calls I received from them . The next time I sell my house they will be my first point of contact .

Umsufi · 18 September 2019

5/5

Trustpilot

Go Preston Baker

Go Preston BakerFabulous customer care Louise you were amazingThankyou all for a great experience buying my new homeWould highly recommend to buy or sale you're homeThankyou

Jacqui · 28 June 2017

Agent replied · 17 June 2024

Hi Jacqui - thanks so much for your comments and glad things have gone well for you.

5/5

Google

I am using mortgage advisors who work with Preston Baker to buy my house and have to say, I'm very impressed! Laura and Lindsey have both been very easy to contact, and have even been willing to work an evening to help me with a number of …

Chloë · 16 April 2021

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Preston Baker's Google reviewsLeave Preston Baker a review

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