Every review we hold for the Leeds office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotA first class service
I have been very impressed by Preston Baker throughout my dealings with them. They are very professional, clearly understand the market and provide a first class service. I have been particularly impressed by the importance they place on the client relationship and understanding the client’s particular situation and needs.
Pat · 15 December 2021
★★★★★ 5/5
TrustpilotGood customer service
Preston Baker has recently found me a tenant for my rental property. The team is very personable and easy to deal with, sort any enquiries quickly and easily.
Catherine · 31 October 2017
Agent replied · 17 June 2024
Thank you Catherine. We are really pleased to have been able to help you. Kind regards, Team PB
★★★★★ 5/5
TrustpilotI booked a valuation for my property…
I booked a valuation for my property through Preston Baker, Leeds, speaking to a lovely person called Rachel. She was very knowledgeable and assisted me with any queries I had regarding the process. Her knowledge on the market along with products available was second to none.Would definitely recommend
D · 30 December 2021
★★★★★ 5/5
TrustpilotFinally found the best local letting agent
After using a few other local letting agents to manage my rental properties in the past I have finally found the best one. Preston Baker are approachable, helpful, flexible and professional at all times. Their regular inspections (most recently by Hannah) are both thorough and detailed. Thanks guys!
Sue · 17 December 2021
★★★★★ 5/5
TrustpilotWould totally recommend
Would totally recommend! Claire, Chris and Kestyn deliver great customer care and professionalism and are approachable at all times...A 'haven' in the world of buying and selling !
Yanina · 29 June 2017
Agent replied · 17 June 2024
Hi Yanina - thanks so much for your feedback.
★★★★★ 5/5
TrustpilotLouise was very helpful and very…
Louise was very helpful and very responsive and understanding
Neil · 31 July 2019
★★★★★ 5/5
TrustpilotRachel the star!…
We have been liaising with rachel regarding our purchase which was going on for a good year, she has always been there for us, great support and excellent customer service. She has always had a good attitude never made me feel uncomfortable, by far the best iv delt with!
Shahana · 28 September 2021
★★★★★ 5/5
TrustpilotPreston Baker excellent service
Preston Baker, and Ben in particular, demonstrated a professional and enthusiastic approach throughout our house sale. Very impressed with marketing and good communication throughout. Would recommend 100%
Katherine · 2 March 2018
Agent replied · 17 June 2024
That's fantastic to hear - thank you Katherine. Kind regards, Team PB
★★★★★ 5/5
TrustpilotA worthy property market leader.
Excellent service with kind and attentive staff who were definitely on the ball and kept me well informed throughout the process of selling my late brother’s property.
Lisa · 7 October 2017
Agent replied · 17 June 2024
Thank you Lisa, we are really pleased to hear that! Kind regards, Team PB
★★★★★ 5/5
TrustpilotWell informed and professional
Well informed and professional. We felt confident that the information we were given during our valuation was reliable and we valued the advice that Alex gave us.
Beth · 8 August 2017
Agent replied · 17 June 2024
Hi Beth,Thank you for sharing your review - that's great to hear.Kind regards,Team PB
★★★★★ 5/5
TrustpilotExcellent Service from start to Finish …
Excellent Service from start to Finish from Gareth Newby, couldn't fault my experience with Preston Baker and i would definitely recommend PB to my family and friends!
Katie · 5 July 2017
Agent replied · 17 June 2024
Hi Katie, thanks so much for your feedback. Gareth will be delighted - glad things have gone well.
★★★★★ 4/5
TrustpilotThe rent usually comes in on time
The rent usually comes in on time. Pretty prompt serviceCan't be too bad as I've been with this lettings agent for a few years now. Mistakes have been made but have always been resolved. I will be staying with this agent. Can't be more positive than that
Briggs · 17 December 2021
★★★★★ 5/5
TrustpilotIts wonderful to do business with Preston Baker.
Its wonderful to do business with Preston Baker. Its an excellant team. All are very good but some are extremely helpful. I have been deeling with Rebekkah who will go an extra mile to get things sorted very quickly and efficiently to the satisfaction of all parties.
Mansoorul · 16 December 2021
★★★★★ 5/5
TrustpilotPreston Baker Property Management
Preston Baker have been instrumental and resourceful in the purchase and management of my property. Rebekkah Wanden, the Asset manager responsible for my properties has been exceptional in service delivery of repairs, tenant management, project management, trouble shooting and the overarching smooth delivery of a good SLA.
Mr · 13 December 2021
★★★★★ 5/5
TrustpilotGreat customer service
All staff are polite, efficient, helpful and knowledgeable. Should problems arise, they go the extra mile to resolve them. Keep up the good work !!
Jin · 29 January 2019
Agent replied · 17 June 2024
Hi Jin. Thank you for your kind words. Bradley~Team PB
★★★★★ 5/5
TrustpilotExcellent service from Zoe
Zoe filled me with confidence from the first conversation I had with her that the sale was in good hands. Always very professional, always available on the phone and communication was great. Went above and beyond helping out chasing issues elsewhere in our chain. We would definitely use again, thank you!
Ben · 27 February 2021
★★★★★ 5/5
TrustpilotExcellent service - highly recommend
Excellent service, could not have been better! Anna and Claire both offered excellent service throughout, fast responses even out of hours, and helped us through two “best and final offer” processes which would have been incredibly stressful without their support. Would recommend and would definitely use again - thank you.
Lauren · 3 May 2021
★★★★★ 5/5
TrustpilotRachel at Preston Baker was really …
Rachel at Preston Baker was really lovely and genuine, I have met her for a couple of viewings so far and given a really nice impression.
Jason · 1 February 2018
Agent replied · 17 June 2024
Thank you Jason. Rachel will be delighted with your kind words. Kind regards, Team PB
★★★★★ 5/5
YellSelling was a breeze
Preston Baker were by far the most professional and knowledgeable of the 3 agents I had out to value my house. We hadn't moved for 30 years and the team were so helpful throughout the whole process. We got much more than we expected for the house and we would recommend them to anyone looking to buy or sell
JohnB-449 · 30 August 2016
★★★★★ 5/5
GoogleMy husband and I have tried for a while to buy a house and it we hadn't had much success until I called Preston Baker. They are lovely and chatty. They really care about what they do and you as a person, they show it through all the hard …
Annabel · 16 April 2021
★★★★★ 5/5
TrustpilotAfter being a tennant with Preston …
After being a tennant with Preston baker I have found the service to be exceptional. The team are always willing to help and explain things clearly.
Emma · 29 September 2017
Agent replied · 17 June 2024
Hi Emma, Thank you for the 5 stars. We are really pleased to be able to help you. Kid regards, Team PB
★★★★★ 4/5
TrustpilotGreat service beginning to end
Great service beginning to end . We sold our property after one showing . The only reason I didn’t give 5 stars is because I sometimes felt overwhelmed by the amount of phone calls I received from them . The next time I sell my house they will be my first point of contact .
Umsufi · 18 September 2019
★★★★★ 5/5
TrustpilotGo Preston Baker
Go Preston BakerFabulous customer care Louise you were amazingThankyou all for a great experience buying my new homeWould highly recommend to buy or sale you're homeThankyou
Jacqui · 28 June 2017
Agent replied · 17 June 2024
Hi Jacqui - thanks so much for your comments and glad things have gone well for you.
★★★★★ 5/5
GoogleI am using mortgage advisors who work with Preston Baker to buy my house and have to say, I'm very impressed! Laura and Lindsey have both been very easy to contact, and have even been willing to work an evening to help me with a number of …
Chloë · 16 April 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.