Trusted Agent profile · Leeds
Verified
★★★★★
2,830 reviews across 2 platforms
113 New Road Side, Horsforth, Leeds, LS18 4QD
Part of Manning Stainton, see every office.
Manning Stainton's office in Leeds, at 113 New Road Side, is rated 4.8 out of 5 across 2,830 reviews on two platforms, including 415 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of three awards Manning Stainton won in 2026.
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The Trusted Agent 2026 results for Manning Stainton, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Leeds office, from every platform, shown as written. First names only.
5/5
TrustpilotMy property manager
My property manager, Luke Whaler, has been very helpful in dealing with any issues concerning my property, and I am happy to work with him at Manning Stainton.
Thank you for the kind words about Luke, we'll make sure they are passed on.
5/5
TrustpilotIt’s been a really seamless journey
It’s been a really seamless journey! John came out and took the pictures of my house and then Amy called to introduce herself and said she would be the one looking after me from here. Within six days I had an offer, which I accepted and Amy sent the information of the buyers solicitors on to mine and I was passed on to Charlotte. Amy also gave a follow up call to make sure I was in the loop with everything.
5/5
TrustpilotFirst time buyers dream - Fantastic service from start to finish
Fantastic service from start to finish. We have just bought our first house together this year through Manning Stainton and couldn’t have asked for anything more. We had our initial mortgage advice with their mortgage team who were super helpful, insightful and helped us to make an informed decision on what we could afford. Once we had found a property we were shown around by people who knew the area and were informed on the property. The buying process couldn’t have been less stressful throughout the whole process with the fantastic move team doing everything they could to get us in the property as soon as possible. Would highly recommend to anyone looking to buy a house in Leeds.
5/5
TrustpilotWe wanted to get a value on our home
We wanted to get a value on our home. as we originally bought with manning Stainton that was our 1st port of call.we booked it in, the valuer arrived on time wearing a mask 😀, was polite honest he valued our home. telling us why he reached the figure.later that day he even mailed us to make sure we were happy .were still looking for the perfect house,when we find it manning Stainton will be our 1st port of call. thank you
5/5
Trustpilotit was a nice experience
it was a nice experience. Julie Ann Stokoe & Evie Longley from South Leeds letting office were very helpful
Hi Shakil, thanks for the great review.
5/5
GoogleZain and Neil have been attentive and responsive during the process of purchasing my first flat (which will hopefully go through in the next few weeks). They are always at the end of the phone when required, and have been great at liaising between myself and the sellers in a highly professional manner.
Hello Joseph Thanks so much for taking the time to post a review . The team really appreciate it . Thank you for being such a great client to work with Kind Regards All the team at Kings Group, Tottenham
5/5
Trustpilotvery organised and great to deal with
very organised and great to deal with. all my concerns sorted efficiently and professionally
Thank you Faye, so pleased we could help. Enjoy your new home.
5/5
TrustpilotExcellent estate agent
John (who did the sales valuation) and Elizabeth (the sales negotiator) have both been excellent. In the process of selling a home communication is key and they both kept me up to date all the time, were very transparent and made what can be a very stressful time- feel very stress-free!Highly reccomend using Manning, they are great!
5/5
TrustpilotGreat team
We have found MS Wakefield to be an enthusiastic, friendly and professional team to work with. It feels like Georgie in particular has worked tirelessly to secure our sale, keeping us updated along the way and putting up with our moments of panic! I would highly recommend using Manning Staunton and we will do so in future.
1/5
TrustpilotVery poor professionalism
Very poor professionalism. I rented a house that they managed on behalf of the landlord. I was there 6 years in total. In that time we had several different property managers. Every single one of them was unprofessional and quite frankly incompetent. I think they must have a special training programme when they join the company! When we came to move out things got even worse. They booked in viewings and didn’t tell us, so we had random people turning up at the door all the time. When they did tell us, they always got the wrong time. They didn’t even know which furniture in the property was ours, and which belonged to the house!Would never rent with them again and would also be put off buying a property that they were selling.
1/5
TrustpilotDisappointing experience
Had a negative experience with Manning Stainton during offer negotiations. Communication was really poor, which did not ease an already stressful process. Had to chase heavily for updates. We are looking for agencies to represent our sale and this made our decision easier!
Hi Chris,I know this was some time ago now but I'm really sorry to read this and if there is anything we can do to help please do let me know. My email is mm@manningstainton.co.uk. Best WishesMark Manning
1/5
TrustpilotDidn't turn up to the viewing.
They didn't turn up to the pre arranged viewing, no notice. All sorts of gibberish about deadlines for 'best and final offers' but didn't turn up. Do they think we're still in a property boom ?
Hi Robert, Ive spoken to the team and we are really confused by your review. We have a viewing arranged in our diary which we confirmed to you on a text which was on the 14th June (yesterday) at 16.45. Our team attended the property at 16.35 and he was able to wait for 30 minutes but you didn't arrive at the agreed and confirmed time. Given your review I can only assume there must have been some confusion or mix up. Ive asked the team to give you a call this morning to try and sort things out. Best wishes Mark ManningJust as a follow up I understand the team have now called but have been unable to speak to you on the phone. You have of course sent a message and whilst we can very much accept we arent in a property boom there are still occassions where properties can recieve multiple offers and we have have always felt the best and fairest way to deal with this is to ask for 'best and final offers.' We are sorry if this has caused you an issue and hope we are able to help you again in the future.
5/5
TrustpilotGreat service and repeat customer
Great service and used multiple times for finding and renting properties. Deborah Tooley has handled both applications and had an amazing friendly service and would highly recommend.
Hi Gerard, thanks for the 5* review. Kind of you to take the time to recognise Deborah too, look forward to helping you again in future.
5/5
TrustpilotI'm happy to work with the strong team
I'm happy to work with the strong team. Very friendly and helpful. Thanks for everything. Jaroslav
Hi Jaroslav,Thank you for such kind words and taking time to leave us this review. We wish you all the best for the future!Kind regardsDan
5/5
TrustpilotJames Blackwood provided excellent…
James Blackwood provided excellent personal helpful service. I am very grateful to him and the team.
Thank you Mrs Minor, we are pleased you had a great experience buying through the Wetherby Office. Best wishes from all the team.
5/5
GoogleI used Manning Stainton to sell my property and I had a lot of interaction with the branch as I was a little high maintenance as selling a property can be very strssful. However Simone was brilliant and is an asset to the Horsforth team.
5/5
GoogleThey were very very helpful. Highly recommend
4/5
TrustpilotKnowledgeable
Can always get hold of someone on the phone. Knowledgeable staff. Realistic pricing.
Thank you for your review Susan. We appreciate you taking the time to share your experience.
5/5
TrustpilotProfessionally handled sale
Sale of property was professionally handled and was consistently updated with progress. Any queries immediately handled. Agents readily available.
5/5
TrustpilotA professional, approachable team who get the job done
From start to finish Manning’s provided a professional and efficient service. They kept me informed throughout the process with weekly updates and followed up on any questions that I had. Nothing was too much trouble. I hadn’t moved for over thirty years, so I was very nervous but they were so supportive that they took the stress away. I felt confident in their hands.
5/5
TrustpilotSuper service
Super service, very responsive to calls and emails. It was lovely to be shown around houses by Bel, she was always so cheerful and personable!
Thank you for the lovely review. I'm sure Bel will be delighted
5/5
GoogleWhat can I say, but the whole team were fantastic. From the initial contact right through to the completion of the house sale, nothing was too much trouble. Every member of the team made an emotional time much less stressful. They truly …
Hi Janine, thank you for your lovely review.
5/5
Trustpilota good agent
My agent,Tom has a good attitute and speaks in a great detail.
Thank you for your 5* review! Your comments have been passed on to Tom :)
5/5
TrustpilotThe team have all been great.
The team have all been great.Customer care is second to none.Maisie and Chloe have been absolutely brilliant, helpful, friendly and knowledgeable throughout the whole process.
Thank you so much for your kind review
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. Manning Stainton won Trusted Agent in The Trusted Agent 2026 awards.
Send Manning Stainton a message.
