Trusted Agent profile
★★★★★
51 reviews across 2 platforms
9 Bond Court, Leeds LS1 2JZ
Lambert Smith Hampton's Leeds office at 9 Bond Court is rated 1.5 out of 5 across 51 reviews on two platforms, including 6 Google reviews rated 3.0. The 45 Trustpilot count is for the whole business. Checked 9 October 2026.
Every review we hold for the Leeds office, from every platform, shown as written. First names only.
5/5
TrustpilotShannon has been amazing in dealing…
Shannon has been amazing in dealing with me and has been very empathetic of my situation and her service has been amazing. I highly commend her for her services and she’s been a credit to the company
1/5
TrustpilotHow on earth they are finalists for…
How on earth they are finalists for property managers of the year is beyond me.
1/5
TrustpilotNot interested in working with the community.
This company manage commercial shopping malls around the UK. We have one of theirs in Newton Mearns near Glasgow 'The Avenues'. Their only interest is in their shareholders, and they don't even do a good job of that. They don't work with the communities around their malls and actively block members of the immediate community from advertising community events on their noticeboards. The manager of The Avenues Shopping Centre has an obvious need to control, so fits right in to this company. Not a good look from a Community perspective.
1/5
TrustpilotA3 ?Lambert smith Hampton were…
A3 ?Lambert smith Hampton were appointed by my mother in laws insurer Zurich after a recent flood claim
1/5
TrustpilotFraudulent front of house for IBidder auctions
Just taken part in an online auction for plastic crates in Bideford Devon through Ibidder on behalf of Lambert Smith Hampton. (video Available).On the first occasion mine was the winning bid at 280.00 plus costs. Time had expired and mine was the winning bid...however another 10 mins was added to the auction.I became suspicious so began video and bidding...It happened again !!Clearly the auction is being run on an illegal system.Stay clear of these con artists.
1/5
GoogleJoke of a company. Charge you admin fees without notifying.
1/5
TrustpilotWhy isn't there a No Star rating?
The only reason I gave them one star is because you can't give none. My flat has lost £175K value under their care.
1/5
TrustpilotI am writing to share my disappointing…
I am writing to share my disappointing experience with Laura Garner-Currie and Lambert Smith Hampton in Sheffield. Unfortunately, my interactions with this team have been marked by poor communication and unprofessionalism, which have left me feeling extremely dissatisfied.
1/5
TrustpilotFareham Branch is not very good at all.
Fareham Branch is not very good I'm afraid to say. Tim appears to have an email-phobia.
3/5
GoogleTried calling 4 times today every time.i.was.put through to someone else no answer, no 1 called me.back
1/5
TrustpilotChasing me for fees for a property I…
Chasing me for fees for a property I sold 3 months ago, despite them telling me what I needed to pay as part of the ridiculously expensive management pack from them and HLM property. Shambles, said would call me and then claimed my phone wasn’t taking calls, got pretty much zero response unless I emailed the managers and never got through on the phone.
1/5
TrustpilotTotal incompetence
The incompetence, misplaced promises and just complete lack of care from these people is unreal.
1/5
TrustpilotI would go lower if i could
1/5
TrustpilotI wouldn’t even put 1 star
I wouldn’t even put 1 star, but I had to put a rating to be able to go forward.
1/5
TrustpilotLiar!
CAUTION! DO NOT BUY FROM THEIR AUCTION!Extremely disappointed! Do not use their 574.co.uk auction services! All they want is just take your services charge, nothing else! You won't get the thing even though you win the auction! But you still need to pay their so call admin fee! Absolutely Irresponsible! Don't waste your money and time on them!
1/5
TrustpilotVery bad customer service.
LSH are the managing agent for my block of apartments. They supply no communication and do not respond to mine or my neighbours simple queries. They are being paid by us residents but have no respect for them. It is bad practice and very disappointing from such a large organisation. I wouldn't recommend them to anyone.
1/5
TrustpilotShould this company still be allowed to trade?
Reported to The Royal Institute Of Chartered Surveyors.Reported to The Property Ombudsman.
1/5
TrustpilotThey have never turned up for viewing…
They have never turned up for viewing and no response for the offer I made. I wonder if they pre-arrange the buyers for a commission.
5/5
TrustpilotChloe Hendrick ..... You’re a star ⭐️
Cheers Chloe Hendrick
1/5
TrustpilotJust bad experience living in a rented…
Just bad experience living in a rented property from these people!
1/5
Trustpilot%36 service charge on commercial property and nothing gets done
I have been a tenant in a commercial property managed by them and it is total disaster ,
1/5
TrustpilotA Very Racist Company
From top to bottom a very racist company.
1/5
TrustpilotBeware of this company
They are the managing agents for my flat in Ashford.
1/5
TrustpilotBunch of cowboys
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Lambert Smith Hampton's Leeds office has 51 reviews across two platforms: 6 on Google, 45 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Lambert Smith Hampton is rated 1.5 out of 5 across all 51 reviews, and 3.0 out of 5 on Google from 6 reviews, checked 9 October 2026.
Lambert Smith Hampton, 9 Bond Court, Leeds LS1 2JZ.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.