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★★★★★
104 reviews across 1 platform
32 Park Place, Leeds LS1 2SP
Part of JLL, see every office.
JLL's Leeds office at 32 Park Place is rated 4.3 out of 5 across 104 reviews on 1 platform, including 104 Google reviews rated 4.3. Checked 9 October 2026.
Every review we hold for the Leeds office, from every platform, shown as written. First names only.
5/5
GoogleWould highly recommend this company. Both Emma & Raphael are always available to help, especially with all the new and latest rules and regulations necessary to rent property. Excellent all round service.
Thank you so much for the excellent review it is a pleasure working with you.
5/5
GoogleSharan and the team were absolutely brilliant, both when I bought my flat 4 years ago and on its recent sale. She managed to get 2 full price offers within 24 hours of it going on the market and was fantastic all of the way through the both the purchase and the sale - both really efficient, professional and delightful to work with. They really are top rate and I would recommend them 100%
5/5
GoogleFantastic company with a fantastic service. Never had a single rent arrear in 5 years. They always find me the best tenants. Highly recommend
5/5
GoogleRaphael and Emma were very professional, and they communicated with us at every step. They provided an excellent service as an online-based company. Highly recommend
Thank you so much for your excellent review.You've been a pleasure to deal with.
5/5
GoogleEmma and Raphael have been absolutely INCREDIBLE! They helped us move into our new flat quickly and efficiently, and were with us every step of the way. Highly recommended!
Thank you very much for your superb review you have been a pleasure to deal with.
5/5
GoogleEmma and Raphael have both been so helpful and professional. Would definitely recommend this agents to anyone looking to rent a property.
Thank you for the review we wish you happiness in your new home. You have been a pleasure to deal with.
5/5
GoogleThe Houseman team is absolutely amazing, they are always there when needed, doing the work at a top level. I would recommend them to anyone who is looking for the best service
Thank you for the five star review. You are a pleasure to work with. May continue for many years.
5/5
GoogleI would definitely recommend Houseman to friends and family. The whole experience using them was effortless and a pleasure. Craig McIntosh
Thank you very much for the review. It's always a pleasure working with you.
5/5
GoogleJLL are def the best agent in Leeds :) I have worked with them for many years and the service they provide is amazing. I worked very closely with Nina Barker who was a pleasure to work with and I only wish there were more Nina's in the world. Keep up the good work Nina and the team :)
4/5
GoogleEmma and Raphael have always been super helpful and things are dealt with in a timely and professional manner. Thanks!
Thank you for the review Aaron. I wish you success with your next purchase.
1/5
GoogleNo communication whatsoever.. would've given 0 stars if I could...called them for 4 days continuously regarding a property I NEEDED to rent cuz I was basically going homeless and I work in care..told them all about it they insured me I'll be getting more information about the property..gave them my contact and everything..even emailed them 3 times for a week begging for the information BUT NO ANSWER..next day.. literally a week before I'm homeless I see on their website that the property is let agreed and it's gone.. that's it. All done. Gone. And mind you I still hadn't received any information regarding the property after I was assured that they will email me. Do not trust them. Seriously the worst experience ever.
4/5
GoogleRaphael and Emma have always been friendly, efficient and effective agents who resolve any issue without fuss at the earliest opportunity.
Thank you
5/5
GoogleAmazing letting agent. Very efficient for the administrative procedures. I strongly recommend this company and particularly Raphael and Emma.
Thank you for your positive comments. You’re very easy to deal with and no doubt will make an excellent tenant. We wish you happiness in your new home
1/5
GoogleAvoid this letting agency at all cost! I have experienced many letting agents in the past, but Kingsdene JLL Leeds letting agent is extremely unhelpful! Very rude and bad customer service! Never pick up the phone and extremely BAD management service. Kingsdene JLL Leeds (specifically Sam Womersley) is extremely rude to customers and his attitude is unacceptable. Very disappointed!
5/5
GoogleDelighted with the help and support of the JLL team in selling our penthouse apartment in Leeds. Sharan, Ian and Joe were extremely helpful and on the ball - always there to help!! We would recommend them to anyone wanting to sell or buy Gordon and Gilly Carey
3/5
GoogleMy dealings with JLL as a tenant have been mostly good and prompt, but their lack of transparency around what's included, or rather elided, in the utility bill I paid for has left me disappointed. In my property, the laundry service is not included in the utilities and is instead hidden behind a paywall that costs tenants roughly £10/a week, which they are supposed to access through a dreadful app called Circuit that has pretty much only 1 star reviews. The utilities clause of the contract is very vague; instead of concretely describing the actual appliances it just says "electricity, gas, central heating, power, comfort cooling and water supplies". So it is fair for prospective tenants to assume that laundry appliances would be included under the banner of 'water supplies' and 'electricity'. I've lived in three properties in Leeds and the laundry has always been included.
3/5
GoogleMy dealings with JLL as a tenant have been mostly good and prompt, but their lack of transparency around what's included, or rather elided, in the utility bill I paid for has left me disappointed. In my property, the laundry service is not included in the utilities and is instead hidden behind a paywall that costs tenants roughly £10/a week, which they are supposed to access through a dreadful app called Circuit that has pretty much only 1 star reviews. The utilities clause of the contract is very vague; instead of concretely describing the actual appliances it just says "electricity, gas, central heating, power, comfort cooling and water supplies". So it is fair for prospective tenants to assume that laundry appliances would be included under the banner of 'water supplies' and 'electricity'. I've lived in three properties in Leeds and the laundry has always been included.
5/5
GoogleI've been using houseman properties for the last 5years to rent my flat. They have always found tenants within a week of the last tenants leaving. Whenever there have been issues they have dealt with them quickly n effectively. Thanks for the great service I'll be using houseman properties for many years to come.
Thank you very much for the review. You are an excellent landlord and a pleasure to work with
3/5
GoogleMy dealings with JLL as a tenant have been mostly good and prompt, but their lack of transparency around what's included, or rather elided, in the utility bill I paid for has left me disappointed. In my property, the laundry service is not included in the utilities and is instead hidden behind a paywall that costs tenants roughly £10/a week, which they are supposed to access through a dreadful app called Circuit that has pretty much only 1 star reviews. The utilities clause of the contract is very vague; instead of concretely describing the actual appliances it just says "electricity, gas, central heating, power, comfort cooling and water supplies". So it is fair for prospective tenants to assume that laundry appliances would be included under the banner of 'water supplies' and 'electricity'. I've lived in three properties in Leeds and the laundry has always been included.
1/5
GoogleAvoid this letting agency at all cost! I have experienced many letting agents in the past, but Kingsdene JLL Leeds letting agent is extremely unhelpful! Very rude and bad customer service! Never pick up the phone and extremely BAD management service. Kingsdene JLL Leeds (specifically Sam Womersley) is extremely rude to customers and his attitude is unacceptable. Very disappointed!
1/5
GoogleThe staff were extremely unprofessional. My toilet was not fixed for 6 months of my tenancy. They told me once we will not replace the molding curtains because with the molding curtains they can find another tenant. I feel sorry to who ever has to deal with such unprofessionalism and horrible staff and I also feel for the landlords for trusting them to manage their properties. I reported the leak 2 years ago it was not fixed and not they blame me for not allowing them to enter which is a lie because I have the text message to prove that I did not mind. They ignored the leak for 2 years and waited for my tenancy to end to fix it with my deposit. From the bottom of my heart shame on you JLL for employing such negligent and unprofessional staff.
5/5
GoogleDelighted with the help and support of the JLL team in selling our penthouse apartment in Leeds. Sharan, Ian and Joe were extremely helpful and on the ball - always there to …
1/5
GoogleAwful experience with JLL throughout the tenancy. The property manager Wormsley, very unprofessional, attempted to charge me for call out charges on numerous occasions for urgent repairs such as having no hot water. Furthermore their lack of timeliness or reliability shows in that they took the best part of a year to install a kitchen fan. Something of necessity on a 10th floor flat.The final straw was the fact they 'attempted' to take a large chunk of my deposit at the end of the tenancy despite me leaving the property spotless. They then reduced their farcical deductions significantly. I only agreed to the remaining nonsense deduction to be over and done with them, i did not want to have to spend any more time or inconvenience myself further dealing with JLL. Hope to never have to deal with you again.
5/5
GoogleI had been looking for a property for around 6 months and viewed a number of properties and dealt with various estate agents. I found the majority to be extremely unhelpful and in one viewing it was comical how little the agent knew about the property and couldn't answer a single basic question. My experience with JLL has been fantastic and it's no surprise I found the perfect property through them, Joseph the agent who showed me around (twice) went above and beyond, he knew every answer to my questions and helped me measure the flat. The second contact I had there, Sharan, again was brilliant. I was always called back when promised, she helped me with things that wasn't necessarily anything to with the estate agents and once the sale had gone through, the after care has been amazing. Highly recommend if you are looking to buy or sell a property.
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JLL's Leeds office has 104 reviews across 1 platform: 104 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
JLL Leeds is rated 4.3 out of 5 across all 104 reviews, and 4.3 out of 5 on Google from 104 reviews, checked 9 October 2026.
JLL Leeds, 32 Park Place, Leeds LS1 2SP.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.