Every review we hold for the Leeds office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotDO NOT USE THIS ESTATE AGENT
DO NOT USE THIS ESTATE AGENT. On the 18.10.2018 I was appointed to see an apartment at 41 Mill West, Sowerby Bridge, HX6 3JH. (I hope the landlord is reading this)We agreed a time of 16:45 but due to traffic my sat nav advised I would be eleven minutes late. I called the office at 16:25 and after a few minutes of waiting for somebody to answer the telephone I was greeted. I advised the lady I was running late by eleven minutes and was told the agent showing me around cannot wait for me because she finishes at 5pm. I asked why would it be booked with only 15 minutes to spare for viewing and the reply I received from a manager at hunters was “you only get five minutes to view the property. The manager I had the displeasure of conversing with was named Nicola Thompson. She is rude, cocky and full of self importance with no regard for customer service or a potential tennents interest or the landlord of the property who contributes to her salary. I feel I had a lucky escape. I hope her superiors read this as well as the landlord who owns the property I was going to view. She needs to enroll in a customer service role and soon, personally I’d fire her but unfortunately this is what happens when you allow the inexperienced and possibly inadequate into a junior management role. I will post on every review site I can because of this women’s attitude with the hope her bosses react and teach her how to behave towards potential and existing customers.
Mark · 18 October 2018
★★★★★ 1/5
TrustpilotI can't complain about these letting agents as I signed an agreement not too so that we could get some of our deposit back...
I can't tell you about my experience with a recent let as the only way I could get our deposit back was to agree not to complain about any aspect of the tenancy or the process of charges negotiation. I can tell you to be very careful about using this letting agent. They issue a notice to quit towards the end of each assured short hold tenancy rather than let the tenancy run-on so that they can raise the rent, knowing you are in situ and charge new fees for the tenancy agreement. Scrutinise your inventory and the check-out report in detail. Do not suggest you have any cause for complaint.
Ian · 2 October 2018
★★★★★ 5/5
TrustpilotHunters Barkingside
Hunters Barkingside Mark Sherer and his team of staff at Barkingside branch went above and beyond to help sell our house in Clayhall Ilford. I cannot recommend them enough A*
Dale · 1 October 2019
★★★★★ 1/5
TrustpilotWe had so many issues
We had so many issues in our rented property and they never came and sorted them due to this we moved out. We had left our house in a very clean state and only the problems we had when we moved in had been left they tried to take our full bond off us and more. They are horrific and I wouldn’t recommend using them and I certainly won’t be ever again.
Molly · 23 April 2021
★★★★★ 5/5
GoogleIt all started with our successful house sale when we switched to Hunters after being on the market for many months with one of "the opposition".
We happily recommended Hunters Yeadon to friends and neighbours who went on to have equally successful sales so we may have lost a few neighbours but we DO all remain friends.
We had no hesitation in handing over the management of several rental properties too and have the utmost confidence in recommending the Hunters team to others who will appreciate a friendly, professional and enthusiastic agency who will just Get the Job Done.
Jane · 24 October 2017
★★★★★ 5/5
TrustpilotHouse to let
Friendly, efficient and professional service.
Customer · 5 September 2025
★★★★★ 5/5
TrustpilotKIRSTIE KAY
This review is for Kirstie Kay for being very helpful and performing her role to a high degree of excellence.I most note John Adlam (partner) made a simple request extremely difficult to facilitate and an unpleasant experience.
Eli · 23 June 2024
★★★★★ 5/5
GooglePros:
An estate agent with a reputation to sell your house more quickly than other similar businesses in the area. The statistics for the sales reflect this. The commission is higher than some other estate agents operating in this general market, but may be considered justified by the increased performance. A friendly, proactive team with good knowledge of the local area and capability in their field. As a seller I believe they will offer realistic and constructive feedback and also work in the interests of achieving a mutually agreeable selling price.
Cons:
An agent didn't turn up to one house viewing, although I suspect this was a rare occurrence and we were able to view the house (that we later bought) as the vendor was at home. Some discussion around the selection of the most appropriate photos to include on the e-listing was required to get the best presentation of the house.
In summary, I've been very happy with the overall service provided, they're a great team they'll certainly be top of the list to consider for use in the future.
DAVID · 25 October 2015
★★★★★ 5/5
TrustpilotGreat service
Once again guys 1st class service. Always use these guys. Great price. Always polite. Always on time. And the plus is your car engine is started for you so no cold car to get into. If it’s icy the windscreen is defrosted for you. Thanks again 👍👍
Jayne · 21 November 2023
★★★★★ 1/5
TrustpilotI made enquiries about a house for sale…
I made enquiries about a house for sale in grimsby , and received a basic could not care less email , it did not answer my question, and hastened to add they have no properties in the price range ,I WONDER WHY????very poor customer service , never again with grimsby branch . They could not even find time to put my name on emails. Thats twice in 6 months they have failed .
David · 18 August 2020
★★★★★ 5/5
GoogleGreat service from start to finish with the Hunters team. Highly recommended
Barry · 27 December 2023
Agent replied · 22 October 2024
Thank you for the 5 star review Barry. Really glad we were able to deal with 'the bump in the road' so quickly and continue with the sale.
★★★★★ 5/5
GoogleI can’t rate Ben and Rebecca highly enough they were so supportive from start to finish and always went above and beyond for me. Excellent customer service highly recommend!
Lauren · 22 September 2024
★★★★★ 5/5
GoogleGreat service. From putting our house on the market to completion everything went smoothly and quickly. Great office staff , would highly recommend. Thanks 🤩 …
Natalie · 2 November 2024
★★★★★ 1/5
TrustpilotPeople be alert avoid at all cost like…
People be alert avoid at all cost like covid. Do not deal with the bradford shipley branch previously Bentleys. Dishonest timewasters that just do not care. They lie and cheat to impress for their own gain. Mis advice vendors to sell to buyers who are friends/associates. Dont waste your time and emotions I did. Wish I and vendors had checked the previous reviews would not have wasted time and money.
Uzma · 9 October 2020
★★★★★ 5/5
GoogleWe recently sold our lovely old 4 bed-roomed home, in order to downsize. Although our timing was right, it was still a very emotional move for us having lived in the house for 18 years, with our three girls growing up there, enjoying both the house and the garden. From the start Hunters understood our feelings; the team dealt with the whole process with sensitivity, professionalism and respect. We would have no hesitation in recommending them.
Jane · 24 October 2016
★★★★★ 1/5
TrustpilotData Breach !
I enquired about a house and have been added illegally to a mailing list. I complained and asked to be removed twice, was told they never added me (though the emails added me 1 day after my 1 ever enquiry to this company) and they have yet to remove me. Companies like this should not be trusted, they are taking your data and will spam you !
Kashif · 8 April 2021
★★★★★ 1/5
TrustpilotRip off.... merchants
Rip off..... overpriced maintenance costs that do not fix the problem then charge again when the first diagnosed issue is attempted again, the Carlisle branch is incompetent
Richard · 28 September 2024
★★★★★ 5/5
GoogleWhen we bought our house the seller used Hunters and the experience was so positive that we used them again to sell and I'm so glad we did. Incredibly helpful and communication always great.
Ben · 25 May 2024
★★★★★ 5/5
TrustpilotLaura from hunters buntingford has been…
Laura from hunters buntingford has been brilliant in helping us find our new home. Great service, very quick to reply to any questions and very friendly and caring attitude. She took alot of stress out of finding a place to live. I could not recommend her enough!
Andy · 29 July 2023
★★★★★ 5/5
TrustpilotWould highly recommend Hunters Heswall
Would highly recommend Hunters Heswall. Richard is excellent and have been thoroughly impressed throughout the purchasing process.
Caroline · 18 June 2021
★★★★★ 1/5
GooglePoor communication throughout, was led to believe the property was taken off the market (after a congratulations email from the MD on my purchase) and got gazumped. Even on the day I submitted my documentation, I still wasnt told of another offer.
Daniel · 24 October 2016
Agent replied · 22 October 2024
Thank you for your comments Daniel, we welcome all feedback, good or bad.
On this occasion we felt it best to clarify a couple of things. When your offer was accepted it was explained that it was accepted subject to receiving proof of funding and solicitors details - in the current climate this is standard procedure for almost all estate agents. It wasn't for another seven days until this documentation was submitted. In this time our office and our offer qualification team made five attempts to contact you with no response.
Unfortunately, in this time another buyer submitted a higher offer and submitted proof of funds to us - at this point our client instructed us to accept the higher offer and remove the property from the market. We then tried to call you again to make you aware but were again unable to contact you. Whilst i understand your disappointment we have to follow the correct procedures and we had made every effort to get the necessary documentation from you so we could remove the property from the market.
Since this, we have even gone to the lengths of dropping leaflets through letter boxes of comparable houses on the same street to try and find you a house - we will be in touch should we get a response from this. In the meantime, good luck with your property search and thank you again for your comments.
★★★★★ 5/5
GoogleGreat people to deal with sold the house very quickly and very professionally.
If you want to be treated like a proper customer please use them .
Jason · 23 August 2024
★★★★★ 5/5
TrustpilotGreat service,reasonable fee and more…
Great service,reasonable fee and more importantly regular communication and updates.Would wholly recommend 5✨️ service
Arron · 7 February 2025
★★★★★ 1/5
TrustpilotExtremely disappointing sales experience
It is a real shame when ideal opportunity to acquire a family home is missed due to errors made by an estate agent. It later transpires that vendor accepted a lower offer for the sale of his property. The real questions are; what was the cause of those errors? were they really errors? why was the lower offer accepted and higher offer rejected?
Umar · 18 February 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
