Trusted Agent profile
★★★★★
73 reviews across 2 platforms
32 Otley Road, Guiseley, Leeds, LS20 8AH, Leeds LS20 8AH
Dacre Son & Hartley's Leeds office at 32 Otley Road is rated 4.1 out of 5 across 73 reviews on two platforms, including 45 Google reviews rated 4.6. The 28 Trustpilot count is for the whole business. Checked 9 October 2026.
Every review we hold for the Leeds office, from every platform, shown as written. First names only.
3/5
GoogleLovely people and frequently in contact with good customer service. Sometimes I felt that they weren't converting 1st viewing into 2nd viewings by overcoming some objections to the house that I feel we're misjudged. In the end we got an offer 15k under asking within 3 months of being on the market.
1/5
GooglePoor. If you're selling your house, I'd advise choosing another estate agency.
We are really sorry to see these comments but we are not aware that we have dealt with you when selling your property, please could you contact us directly so we can discuss further? Thank you
1/5
TrustpilotWhere do I begin with this sly estate…
Where do I begin with this sly estate agent?
Danielle, we are very disappointed to read this negative review and that you feel we have acted anything other than professional and in our client’s best interests. The points which you raise are factually incorrect, and we would be more than happy to discuss these with you in more detail. In response to your concerns a) It is not common practice to accompany a valuer to a property. Surveyors are instructed to work on behalf of the bank’s interests, and any influence from an agent would be highly unprofessional. b) After two down valuations and waiting nearly three weeks for a third valuation still to be arranged, our clients took the decision to re market the property. It was neither our client’s, nor our intention, to see you in a difficult position. Our clients needed to do what was best for their own situation. You were kept fully informed of the remarketing and the reasons behind it.
5/5
TrustpilotPerfect experience
I phoned Dacre son & Hartley to view a property in Giggleswick, it was a pleasure to speak to a helpful, knowledgeable person.
5/5
GoogleGreat customer service, nothing was too much trouble and they were always on hand with help and good advice when it was required. They also sold my house for £6,000 more than another local agent told me it was worth!
1/5
TrustpilotDon't make the same mistake 15 others did?
Dacre, Son & Hartley a firm:
5/5
GoogleRating only, no written review.
Thank you for your 5 star review, it's much appreciated.
5/5
GoogleRating only, no written review.
Thank you for your 5 star review for the Guiseley team!
5/5
GoogleRating only, no written review.
Thank you for leaving the team at Dacres Guiseley a five star review!
4/5
GoogleRating only, no written review.
Thank you for taking the time to leave us a review! Best wishes from Dacres Guiseley
3/5
GoogleRating only, no written review.
3/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Dacre Son & Hartley's Leeds office has 73 reviews across two platforms: 45 on Google, 28 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Dacre Son & Hartley Guiseley is rated 4.1 out of 5 across all 73 reviews, and 4.6 out of 5 on Google from 45 reviews, checked 9 October 2026.
Dacre Son & Hartley Guiseley, 32 Otley Road, Guiseley, Leeds, LS20 8AH, Leeds LS20 8AH.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.