Trusted Agent profile · Leeds

Bridgfords Leeds Sales reviews

2.5

★★★★★

719 reviews across 2 platforms

2-3 Cherry Tree Walk, Leeds, LS2 7EB, LS2 7EB

Bridgfords's office in Leeds, at 2-3 Cherry Tree Walk, is rated 2.5 out of 5 across 719 reviews on two platforms, including 274 Google reviews rated 3.1.

Google logo

3.1 / 5

274

Reviews on Google

This office

Trustpilot logo

445

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Leeds office, from every platform, shown as written. First names only.

1/5

Trustpilot

Sorry for the 1 start but no option of 0!!!

Happy to take your money with scant regard for their contractual obligation. Took over a year to fix some of the problems in house and still did not address the main problems.Filthy poorly maintained houseDisgraceful.

Paul · 14 March 2017

4/5

Trustpilot

Good customer care

I have been renting my house through them for years, comparing this company with others I have to say that they are very competent and efficient. No complaints, I strongly recommend them

A · 12 April 2019

1/5

Trustpilot

Not interested at all

Not interested at all. Took several phone calls to get any response at all, and wouldn’t allow any house viewing until my own property was on the market.

M · 2 October 2020

1/5

Trustpilot

Extremely poor customer service

They hanged up on me and refused to pick up the phone. All because I had some specific questions about the property. The length of the call was 5min. Unbelievably rude customer service!

Verner · 23 May 2016

1/5

Trustpilot

Shoddy practices

Shoddy practices - gave my data to third parties without my authority. Switched utility companies on the property without asking me. And three months on they still have not returned my deposit.

Michael · 15 June 2017

1/5

Trustpilot

They haven’t returned our deposit yet

They haven’t returned our deposit yet, we left the property 3 months ago!! They ignored our calls. Avoid! ( Leeds)

Nick · 13 October 2021

1/5

Trustpilot

Please avoid

Please avoid. Had bad experience both buying and renting the property. The team lacks skills. Communication is very poor and this caused a lot of issues.

Phil · 28 November 2019

5/5

Trustpilot

Fantastic Sales team

Fantastic Sales team, they provided a personal and professional service when selling our home. It was priced correctly and they supported us throughout a difficult process. Thank you!

Mark · 7 February 2018

5/5

Trustpilot

Had a great experience with Bridgefords

Had a great experience with Bridgefords as our letting agent, made the process very simple and were really accommodating even during the current circumstances!

Courtney · 30 March 2020

1/5

Trustpilot

Communication is absolutely horrendous

Communication is absolutely horrendous, emailed and contacted through right move and they never get in touch. Shocking company !

Karl · 2 April 2021

1/5

Trustpilot

Very bad customer service,not…

Very bad customer service,not responding to emails or calls .Very bad communication.

Manar · 6 January 2022

1/5

Trustpilot

Communicating with Bridgfords is more…

Communicating with Bridgfords is more painful than testicular torsion and, I imagine, giving birth.

Matt · 25 January 2021

1/5

Trustpilot

Incompetent

Agree with all other reviews. This company failed in every possible way.

Chris · 10 December 2019

5/5

Google

Always helpful

Ruth · 24 September 2025

1/5

Trustpilot

Terrible experience

Terrible experience, could not be bothered attitude, awful and unacceptable. Also very expensive commision charges.

Denise · 13 May 2017

1/5

Trustpilot

Awful company

Awful company. Over priced, unhelpful staff and ridiculous fees and a lot hassle.

Greg · 2 August 2018

1/5

Trustpilot

Awful company

Awful company, apathy seems to be their mantra

Elliott · 28 August 2020

1/5

Trustpilot

Terrible

Terrible.I would not trust these people with your property.

Grib · 30 October 2019

1/5

Trustpilot

Negligent and lazy.

Negligent, unhelpful, lazy, lazy, lazy, profiteering, lazy and horrid.

Chris · 18 September 2017

1/5

Google

Rating only, no written review.

Adam · 4 December 2024

Agent replied · 11 December 2024

Hello and thank you for taking the time to leave a rating. I’m sorry to see that your experience was less than satisfactory. Please be assured that all feedback is taken extremely seriously, and as a company, we are continuously looking at how we can improve our journey with you. In order to further look into this, we invite you to get in contact with our team at review@countrywide.co.uk. Kind regards, Lucy, Customer Relations.

1/5

Google

Rating only, no written review.

Marcus · 25 October 2023

1/5

Google

Rating only, no written review.

Aamena · 25 October 2023

5/5

Google

Rating only, no written review.

Ben · 25 October 2023

Agent replied · 24 October 2024

Thank you for taking the time to leave us a 5* review. Kind regards, Lucy, Customer Relations.

1/5

Google

Rating only, no written review.

Daniel · 25 October 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Bridgfords's Google reviews

Questions about Bridgfords Leeds Sales

How many reviews does Bridgfords Leeds Sales have?

Bridgfords's Leeds office has 719 reviews across two platforms: 274 on Google, 445 on Trustpilot (across the whole business).

What is Bridgfords Leeds Sales's rating?

Bridgfords Leeds Sales is rated 2.5 out of 5 across all 719 reviews, and 3.1 out of 5 on Google from 274 reviews.

Where is Bridgfords's Leeds office?

Bridgfords Leeds Sales, 2-3 Cherry Tree Walk, Leeds, LS2 7EB, LS2 7EB.

The Trusted Agent

Is this your office? Claim your page.