Every review we hold for the Leeds office, from every platform, shown as written. First names only.
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5/5
GoogleI have a few properties managed by Beyond and Iβm extremely pleased with their service to me as a landlord. For years I managed and maintained them myself and handing them over was a big deal, but the onboarding process was easy. Nothing is too much trouble for them and they are always friendly and professional. In the office theyβve got lots of good people, who are very knowledgeable and quick to respond to questions. I would definitely recommend them as an agency, with a special mention to Lucy who always helps me out with my queries and general advice.
Scott Β· 10 April 2026
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5/5
GoogleHuge thanks to Miles for being so helpful from day one!
Even when I accidentally mixed up our viewing times (arriving 30 mins late due to my own calendar error), Miles was incredibly professional and patient with us. We viewed several places over three days, and he finally helped us secure the perfect rooms.
He also made extra effort to move our move-in date forward to the 31st of March a few days before our move-in date. Thereβs been a slight delay with the bank transfer/direct debit clearing, which I believe is because of the Easter bank holidays. But Iβm sure that timing issue will be sorted out in a day or two.
Overall, I'm very satisfied with the property and the service. If you're looking for a place, ask for Miles ππ! Cheers!
Hima Β· 10 April 2026
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5/5
GoogleMy experience with Beyond Lettings started off poorly, as Kit and Lucy were quite rude, raised their voices and even slammed their desks out of frustration with us during several phone conversations with me and my housemates. However, when I finally spoke with Phoebe, she was professional and understanding and took the time to talk us through the process. She answered all our questions and helped us understand the renting process as this is our first time, unlike the previous interactions I've had with other staff. If it wasn't for her we wouldn't have signed up to a Beyond Lettings property and will be asking for her in the future if we experience any issues.
Grace Β· 22 September 2024
Agent replied Β· 22 October 2024
Hi Grace,
Thank you for taking the time to write your honest review, we take all feedback on board to improve our overall service. We are really pleased you chose to sign up with us and were happy with the service you received later in the process. I am sure our service will remain positive for you, and hopefully you consider resigning with us for another year. If you need anything else please contact us anytime.
Thanks
Beyond Lettings
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5/5
GoogleBeyond letting agency is a really efficient good lettings agency. I have upmost confidence in them as they have provided a brilliant home for my daughter who is a student . The maintenance division are amazing and deal with issues very quickly and with a lovely manner too . The welfare of their tenants is paramount and it definitely shows . I would like to give a shout out to Olivia and Jordan who have been so amazing.
I would 100% recommend this letting agency . Thank you .
Ann-marie Β· 24 July 2024
Agent replied Β· 23 August 2024
Thank you very much for the positive feedback, it's really great to hear.
We work as hard as possible to ensure we give the best service to all our tenants and ensure all our properties are up to the standard we would expect. I hope your daughter has a great time staying with us this year.
Thank you again!
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5/5
GoogleMiles was extremely helpful throughout my property search, taking the time to show me several options that closely matched my requirements. He was professional, approachable, and genuinely committed to helping me find the right place.
Thank you, Miles, for your excellent support. :)
Noman Β· 3 April 2026
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5/5
GoogleEnzo has done a great job, I am really happy for the service that he had provided. The patients and the quick response was really appreciated.
Once again Thank You For your service. Maintain this quality in your Life.
Have a great day for you
Rejohn Β· 17 March 2026
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5/5
GoogleI really appreciate their service. It was quick, easy and helpful.
The whole team, especially Miles helped and guided me through a lot of things and documentation.
Overall experience is pretty good.
Mr Β· 3 April 2026
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5/5
GoogleI'm currently in a shared house with my friends and Beyond Lettings has been incredible every step of the way. We had some issues with a housemate not completing documents in time, leading to trouble on the day of key collection. However, Phoebe was amazing and helped find a solution that benefitted all
They are also brilliant at solving any maintenance issues we have in the house as quickly as possible. I would highly recommend Beyond Lettings to anyone who wants a stress-free year of student living!
Paige Β· 1 October 2024
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5/5
Google5 star service from Lucy at Beyond Lettings. Very polite, friendly and helpful. Would definitely recommend to anyone. Thank you Lucy π β¦
Will Β· 10 April 2026
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5/5
GoogleMe and my friend have just got our next year house sorted, all thanks to Enzo! Honestly massive help and took all the stress off.
Kitty Β· 17 March 2026
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5/5
GoogleFantastic service from start to finish. Everything was handled efficiently and communication was always clear. Miles was great to deal with.
MOHAMED Β· 17 March 2026
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5/5
GoogleWe have had a great experience with beyond, the house is lovely and modern- any problems we did have were sorted efficiently! And a thanks to Elly for showing us around! Very friendly and helpful :)
Olivia Β· 13 October 2025
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5/5
GoogleI have been with Beyond for the last three years , they are very friendly and professional since the beginning and all their properties are well maintained. A special thanks to Phoebe (super helpful & kind) who really went above and beyond to make everything smooth. Would definitely recommend them!!!
Gowsik Β· 13 May 2025
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5/5
GoogleGood natured and human staff at this place from my experience of using these people. I dealt with Kit who helped me with a guarantor application. First class
Richard Β· 21 November 2024
Agent replied Β· 22 November 2024
Thank you for your review, it is always nice to hear good feedback about our staff in the office.
Thanks
Beyond Lettings
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1/5
GooglePlease don't use this company for your children when they are students. They are ok when you don't have a problem but as soon as you need them they just wash their hands and are the most unhelpful, unsympathetic, unprofessional company you can imagine. They let in contractors whilst the house was unattended during a school holiday period who left the property door open and in full view of a main road. My sons room which was locked was open on his return with no forced entry so obviously been opened with a master key from the agency or contractor. Many of his belongings including all his electrical equipment was stolen and the police said the room had been opened by a key, Beyond's response nothing to do with us !! although we have written proof of an apology for leaving the property open. Then trying to keep the deposits at the end of the term for existing damage which we had proof of with pics and had already sent to the agency at the start of the contract and they had acknowledged. They just don't seem interested in the welfare of their tenants and just after getting their money with young inexperienced office staff with no customers skills.
Simon Β· 13 October 2025
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5/5
GoogleGreat experience renting through this company. The team is professional and always helpful. Special thanks to Phoebe Rozzier who has been consistently efficient and quick to get things sorted whenever I make an enquiry or need assistance, which has made everything smoother. Highly recommend this company!
Seun Β· 13 May 2025
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5/5
GoogleThe process was quite straightforward and efficient. Thanks to Enzo for his efforts.
Sairam Β· 17 March 2026
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4/5
GoogleWe encountered a few issues during our stay like a persistent stinky smell in the living room, a broken TV, and missing essential cleaning supplies. We contacted Beyond Lettings, and they addressed these concerns promptly. The service was excellent overall, though occasionally we had to follow up with a reminder call. Despite this, they fulfilled their duties effectively. I will recommend beyond lettings to anyone searching houses to move in as they offer the best service they can.
Sittukala Β· 24 July 2024
Agent replied Β· 23 August 2024
Thanks you for your review and feedback. We are really pleased to hear you have had a great experience with us, if you need any help with future accommodation please come back anytime. Thanks, Beyond Lettings
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5/5
GoogleI highly recommend this company! The houses are very good and well maintained. I would especially like to highlight Enzoβs service. He is extremely helpful, attentive, and very kind. Iβve been living in Leeds since January, and the whole rental process, from start to now, has been excellent. Iβm very satisfied with the service!
Paulo Β· 10 April 2026
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5/5
GoogleEnzo and Miles were so helpful! love the house
Georgie Β· 17 March 2026
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5/5
GoogleI'm a landlord and Beyond Lettings have been absolutely fantastic since they have been managing my HMO property in Leeds. Annabel is very communicative and has always secured tenants quickly. Any repair work or maintenance is dealt with quickly and with no stress. Steven has been very helpful and given his advice when I have looked at investing in other properties in Leeds.
Couldn't recommend highly enough if you are looking for your property to be managed / let or if you are looking to source an investment property.
Toby Β· 13 June 2023
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1/5
GoogleDon't ever use these guys, they are the most unprofessional agency! Houses are all infested with rats and they take forever to come fix the most simple thing. Not been able to use bathroom for 3 weeks since reporting an issue and emails have been ignored. After 2 months of living in property they told us we all need to move out as they were putting a group of students in here at the end of the tenancy. Oh and they contact your family about any arrears even if you don't have a guarantor which is disgusting and I can't wait to go to court with these guys because they are honestly the worst agency and I would not recommend you pay 600 quid for a tiny room in a house infested with rats and a horrible useless landlord and agency
9 Β· 25 May 2024
Agent replied Β· 22 October 2024
Hi Lewis,
Thank you for your feedback and we are sorry to hear about your negative experience. We have reached out to you today to discuss and go through your issues further.
We take all feedback and management of our properties very seriously and look forward to meeting up with you shortly.
Many Thanks
Beyond Lettings
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1/5
GoogleDon't ever use these guys, they are the most unprofessional agency! Houses are all infested with rats and they take forever to come fix the most simple thing. Not been able to use bathroom for 3 weeks since reporting an issue and emails have been ignored. After 2 months of living in property they told us we all need to move out as they were putting a group of students in here at the end of the tenancy. Oh and they contact your family about any arrears even if you don't have a guarantor which is disgusting and I can't wait to go to court with these guys because they are honestly the worst agency and I would not recommend you pay 600 quid for a tiny room in a house infested with rats and a horrible useless landlord and agency
L Β· 13 May 2024
Agent replied Β· 12 June 2024
Hi Lewis,
Thank you for your feedback and we are sorry to hear about your negative experience. We have reached out to you today to discuss and go through your issues further.
We take all feedback and management of our properties very seriously and look forward to meeting up with you shortly.
Many Thanks
Beyond Lettings
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5/5
GoogleThanks Ahmad. Was really helpful and I look forward to my new home.
Owen Β· 17 December 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.