Trusted Agent profile · Leeds
★★★★★
1,239 reviews across 2 platforms
First Floor, Caledonia House, Lawnswood Business Park, Redvers Close, Leeds, LS16 6QY
Auction House's office in Leeds, at First Floor, is rated 4.8 out of 5 across 1,239 reviews on two platforms, including 147 Google reviews rated 4.9.
Tell us what you need and we'll put you in touch. Auction House hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Leeds.
Every review we hold for the Leeds office, from every platform, shown as written. First names only.
5/5
TrustpilotGreat Team, Reasonable Fees
I’ve bought through Auction House a number of times.
Hi John, we are delighted that you keep coming back to us to purchase property! Thank you for taking the time to leave this excellent feedback and we look forward to supporting you with your next buy. Best, Auction House
5/5
TrustpilotAmazing five-star service
Amazing five-star service! Melanie and Adam are always very attentive and extremely professional. They continuously keep us updated throughout the auction process, making sure that any questions we have are answered swiftly. If you are looking to sell your property at auction I would definitely recommend using them.
Hi John, thank you for your fantastic feedback and recommendation! We're so please you had a great experience with the Auction House Sussex and Hampshire team. All the best - Sam
5/5
TrustpilotCouldn’t ask for more from an…
Couldn’t ask for more from an auctioneer Dan has gone above and beyond typical duties to meet my requirements and save me an eye watering sum of money. Forever grateful for a good, honest businessman.
Hi Joseph, thanks very much for your review of Dan in the North Wales team! Best, Auction House
5/5
TrustpilotExcelent service as an auction buyer
Excelent service as an auction buyer. Efficient online bidding experience, and post sale worked with the friendly, professional and experienced team who pulled out all the stops to help us complete our purchase before closure of the stamp duty deadline. Thoroughly recommended - thank you Auction House Sussex, and in particular Melanie and Kate !!!
1/5
Trustpilotawful experience the description was…
awful experience the description was not as accurate as it should have been it is very disappointing. The Consumer Rights Act 2015, Transparency and Accurate Descriptions Auctioneers and sellers have a legal obligation to provide accurate and transparent descriptions of the items being auctioned.
Hello, please could you let us know which property you are referring to so we can investigate your feedback further?
5/5
TrustpilotThe simplest and most straightforward transaction imaginable
We purchased a property with Dean at the Auction House. It was the simplest and most straightforward transaction imaginable. These guys are professional, thorough and on the ball. Every question and query was answered quickly and efficiently. Nothing was too much trouble. A great team.
Thank you for your review of Dean and the Auction House Manchester team. It's fantastic to hear you had such a positive experience and felt everything was handled efficiently, we hope you see you again. All the best - Rachael
5/5
TrustpilotVeyr helpful and polite staff who kept…
Veyr helpful and polite staff who kept me informed of all the proceedings. They took time to explain everything to me. Their costings were presented clearly, so that there were no hidden surprises. After the sale, they were prompt in communicating with me. The whole process was easy and straight forward due to their expertise.
Thank you for your review. All the best - Sarah
5/5
GoogleJames, Michelle and the rest of the team were all fantastic. James originally came and valued the property at what we all thought was a realistic price, but did explain it could exceed the reserve (and it did by a considerable amount). We have other properties to dispose of which we will definitely let Auction House handle. Exceptional service and professional from start to finish, we highly recommend.
Thanks for your feedback, pleased that you found the service exceptional and we hope we cna help you again in the future.
5/5
TrustpilotExcellent service
Excellent service from Auction House I dealt with some very experienced people who kept me informed, advised and assured all through the process, I fully recommend using Auction House to anyone selling property or land.they’re professionalism’s second to none.
Hi Lynne, thank you for leaving such a positive review. The Auction House East Anglia team really appreciate the feedback and your recommendation. Best, Auction House
5/5
TrustpilotGreat first time experience
First class service from the Auction house and Dan helped me from start to finish. Nothing was too much and always on the end of the phone for any queries , even in his own time. Fantastic professional service . Definitely use again .
Thank you for your review of Dan & Auction House. We are so pleased to hear you received a first class service. All the best - Lauren
5/5
TrustpilotExcellent service received during the sale of my property
Excellent service received during the whole process. From start to finish, Jenny has been truly brilliant, not only with her professionalism but also with her genuine caring attitude and going the extra mile to ensure everyone is happy with the end result.I would not hesitate to recommend Jenny or Auction House for future sales and purchases.
5/5
GoogleMy experience with auction House was exceptional, thankyou to bryony grimshaw for all your help and support, highly recommend this service,
Thanks for your kind words Mohammed, glad Bryony and the team could help!
5/5
GoogleAuction house was brilliant from day one! Clear on the process, really straightforward & communication couldn’t have been better. Highly recommend
Thanks Rich, good to hear your experience with us was a positive one!👍 …
5/5
TrustpilotGreat service and communication
Put in a pre auction offer and it was accepted. Communication was very good and efficient. Everything sorted and I’ve got the keys for the house within two weeks of my offer being accepted. Very happy
Hi Seb, thanks for taking the time to leave a review. It's great to hear that you were very happy with the service you received from the Scotland team. Best, Auction House
5/5
Trustpilot1st time, what a breeze
THis was the first time buying at Auction, so I had lots of questions. At no point though did Auction House make me feel embarrassed for asking things, sometimes more than once.
Hi Mia, its great to hear about the positive experience you had of buying at auction with the South West team! Best, Auction House
5/5
TrustpilotMy mother and I reside in the United…
My mother and I reside in the United States. We were referred to Auction House UK- Auction House Scotland through the Empty Homes Program. Our property sold in about a week! We thank the organization for its professionalism and kindness.
Thank you for your review of Auction House; we are so pleased to hear you found the team to be professional and kind - All the best - Lauren
5/5
GoogleWhat a good job Auction House did for me! James was pleasant and efficient and the auction was handled very professionally! Thanks James and team!
Thanks for taking the time to leave a review Gerry, glad to hear you had a great experience!
1/5
TrustpilotTerrible service
Purchased a property prior auction which had a demanded maximum 14 days completion instead of the usual 28 day. Solicitor did in 8 days, however after having to pay a total of £3400 (both ours and the vendors auction fees) Auction House refused to meet us with the keys to our property on the day of completion as it was a 40 minute drive away (even though they were happy to do this journey a few occasions for viewing purposes) once they sold the property they didnt want to know and service was practically none existant! Instead they made us drive 45 mins to fetch the keys but we could only fetch them 4 days after completion as they had to take the keys to a different estate agents. So, they were happy to drive and take the keys elsewhere but not to give the keys to the new owner. So to say we had to pay £3400 we didnt get good service to justify that amount! When a house purchase completes, the new owner should receive the keys to their new home the same day .... not 4 days later after having to drive 45 mins to fetch the keys themself. This was the first and will be the last time we buy through Auction House.
Hello,We have no reference of you being involved in an auction through our head office. Please can you contact us as to which office you have had this issue with so that we can raise it with them.Regards
1/5
TrustpilotGuide prices not accurate
Guide prices not accurate, designed to be low to entice you to bid, reserve prices can be changed at any time, hidden fees upto £13,000 pounds of you leave a negative review they will say they are being targeted and will bar you from seeing their legal documents, before you go toThe auction search the nearby properties which have been sold to give you a realistic price ideally avoid as they might be legal but no ethics
Hello, We have no reference of you being involved in an auction through our head office. Please can you contact us as to which office you have had this issue with so that we can raise it with them.Regards
5/5
TrustpilotGood experience we both watched the…
Good experience we both watched the sale on TV. We thought it was first class your team work brilliantly together.Good advice given from Robert Hurst the price was right.
Hi Jacqueline, it's great to hear you enjoyed the auction and received good advice from Robert in the East Anglia team. Best, Auction House
5/5
TrustpilotAuction House Staffordshire & Shropshire
Auction House Staffordshire (Lukas Chetwyn). - Very helpful and professional service. We live 250 miles distant from the house sold and did not even have to visit. Everything taken care of quickly and sale went through smoothly with no problems. Would definitely use again and would fully recommend.
HI Christopher, thank you for your 5* feedback. We'll be sure to pass this on to Lukas also. All the best - Sam
5/5
TrustpilotGreat people
Dealing with jenny and mark was made so easy ,straight honest and hassle free information about the property over the phone , another deal done ,a big thank you auction house east anglia
Hi Julian, great to hear your experience with Auction House East Anglia was made so easy by Mark and Jenny's honest and hassle-free advice! Best, Auction House
5/5
TrustpilotReally like the way they work as a company and as individual agents
I’ve bought quite a few properties through auction house and I really like the way they work as a company and as individual agents. I have a really good relationship with my North Wales agent and as a property investor, you couldn’t ask for more. He really understand me as a buyer and goes out of his way to get the deal done.
Hi Lee, thank you so much for the feedback. We strive to build strong working relationships with all of our clients, so it's fantastic to hear first hand that we're achieving this. All the best - Abi
5/5
TrustpilotExpeditious job, excellently executed
A very speedy process was required to get the property into auction before the budget was required. Very impressed with the service and a final bid considerably above reserve. Very happy
Hi Greg, it's fantastic to hear that we were able to secure you a quick sale at a good price! Many thanks for taking to time to leave this review. Best, Auction House
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Tell us what you need and we'll put you in touch. Auction House hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Leeds.
