Trusted Agent profile
★★★★★
669 reviews across 3 platforms
Mortec Park, York Road, Whinmoor, Leeds LS15 4TA
Ad Hoc Property Management Ltd's Leeds office at Mortec Park is rated 4.4 out of 5 across 669 reviews on three platforms, including 50 Google reviews rated 4.4. The 59 Facebook and 560 Trustpilot counts are for the whole business. Checked 9 October 2026.
50
Reviews on Google
This office
59
Reviews on Facebook
Business-wide
560
Reviews on Trustpilot
Business-wide
Every review we hold for the Leeds office, from every platform, shown as written. First names only.
5/5
TrustpilotSaleem was very helpful in processing…
Saleem was very helpful in processing and made everything easy from start to finish. Thank you.
Thank you for your message. We are glad to hear that Saleem made the process straightforward and supported you from beginning to end. Kind regards, The Ad Hoc Team
5/5
TrustpilotThe business
I had to leave a wonderful property in Peterborough. I was working in London paying rent in Peterborough and a room in London. I just couldn't afford both. I applied to Ad Hoc. I was constantly kept in touch. Charlie Mcmonagle was the business he was transparent he didn't raise my hopes he was frank and truthful. I wasn't sure after seeing the property I would get it. It was close to my work but there were other people interested. Charlie gave me first refusal as I applied quickly. I accepted but still had no idea it would work out. Nothing was too much trouble he went over things so I was in no doubt and kept me informed. I liked his directness and no nonsense which enables you to be absolutely clear about what you are doing. It went through and now I can't wait. Thank you non nonsense Charlie magic !
5/5
GoogleMy experience with Adhoc so far has been great, a very inexpensive way to live and an opportunity to rent and save. Lauren and the team in Leeds have been great at communication also.
5/5
TrustpilotThe process from start to finish was…
The process from start to finish was conducted with great care. Charlie explained everything eloquently and checked back on me in the exact time I wasn't sure how to proceed and saved the day.
Thank you for your kind feedback. We are glad to hear the process was handled with care from start to finish. It is great to know Charlie’s guidance and timely support helped make things easier when you needed it most. Kind regards, The Ad Hoc Team
1/5
TrustpilotCollected my keys on monday and got an…
Collected my keys on monday and got an email on Thursday asking to move out as building being sold
Thank you for sharing your experience. We understand how disappointing it must have been to receive this news shortly after collecting your keys. While situations like this are rare, they can happen with property guardianship, as property owners may request their property back at any time. Kind regards, The Ad Hoc Team
5/5
TrustpilotThank you so much for your help and…
Thank you so much for your help and support!! I managed to move in in less than 2 weeks.
Thank you for your lovely feedback. We are delighted to hear your move went smoothly and that you were able to settle into your new home within two weeks. Wishing you a happy stay! Kind regards, The Ad Hoc Team
5/5
TrustpilotGreat service, reliable team.
Excellent service, reliable team. Staff are friendly, communication is clear and everything is handled professionally. I would definitely recommend Ad Hoc property management to others.
Thank you for your kind feedback. We are pleased to hear you found the team reliable, friendly, and professional. We appreciate your recommendation and are glad you had such a positive experience. Kind regards, The Ad Hoc Team
5/5
TrustpilotThe process was seamless
The process was seamless. The staff who helped with my house viewing was professional and supportive in terms of prompt response and attending to my concerns.
Thank you for your feedback. We are glad to hear the process was seamless and that you felt well supported throughout. It is great to know your questions were answered promptly and that the viewing experience was a positive one. Kind regards, The Ad Hoc Team
5/5
GoogleHave been fab and very accomadating throughout! Process of getting set up was very smooth and have been very clear with communication throughout the whole process. Very friendly and big shout out to Lauren for making the process so smooth and being super friendly throughout!
5/5
TrustpilotI am writing to express my heartfelt…
I am writing to express my heartfelt appreciation for the exceptional service provided by your letting agent, Daryl from Newcastle. Throughout my experience with your agency, Daryl's professionalism, dedication, and outstanding service have far exceeded my expectations. From our initial interaction, Daryl demonstrated an impressive knowledge of Property Guardianship and a genuine commitment to understanding my preferences. His attention to detail and proactive approach ensured that every aspect of the licensing process was handled seamlessly. Daryl was always available to answer my questions, provide valuable insights, and offer solutions with a friendly and approachable demeanor. What particularly stood out was Daryl's exceptional communication skills. He consistently kept me informed at every stage, ensuring that I was never left in the dark. His ability to explain complex matters in a clear and concise manner made the entire process stress-free and enjoyable. Daryl's dedication to delivering outstanding customer service is truly commendable. His professionalism, reliability, and positive attitude have made a significant impact, and I feel fortunate to have had the opportunity to work with him. He is a credit to your agency (AdHoc) and a shining example of excellence in the licensing industry. I wanted to take a moment to acknowledge Daryl's hard work and thank him for making my experience such a positive one. I will certainly be recommending AdHoc, and specifically Daryl, to friends and family in need of letting services for property guardianship. Thank you once again for the exceptional service Daryl. I look forward to working with your agency in the future.
5/5
TrustpilotWhere do I start!!
Where do I start!!! ....so last week was a very sad week leaving a beautiful dwelling I'd had the pleasure of calling my home for 12 years! Yes I'd been in the same property as a gaurdian for adhoc ...I could go on and on and thank all the staff over the years but Would just like to thank Rob Lee and Graham theses guys are the best in the business no job ever seems a problem of handyman Graham and Rob and Lee are great guys who have always been on hand to help even on days off.... I hope we will meet again in the future best wishes Craig
1/5
TrustpilotMy Experience Changed Significantly After Moving In
In my experience I would be cautious before getting involved with Bristol AdHoc. When the property is shown to you, it is described as very communal and shared, but my experience after moving in was quite different, including significant noise disturbance.
Hi, thank you for your message. I have requested further information as I am currently unable to locate any details relating to this case. We are sorry to hear that your experience did not meet expectations and appreciate you taking the time to outline your concerns. We would welcome the opportunity to review the points raised regarding communication and the property arrangements. Please send the details to complaints@adhocproperty.co.uk so we can look into this further. Kind regards, The Ad Hoc Team
5/5
TrustpilotSuper Robert
Robert Cross dealt with me through my whole moving process and was incredibly helpful, fast and efficient everything, from dealing with my documents to the viewing and especially check in, all the information I needed to know was delivered in a friendly and concise manner which I greatly appreciated being nervous it put me completely at ease, very proud to be a property guardian and to be a licensee of Ad-Hoc, a massive thank you to Robert and all the Ad-hoc team!
5/5
TrustpilotIt's been a lovely stay at the…
It's been a lovely stay at the salfordian ,and the staff from Liverpool are so lovely and helpful ,l can definitely go back in future
Thank you for your kind feedback. We are pleased to hear that the Liverpool team was helpful throughout. Kind regards, The Ad Hoc Team
5/5
TrustpilotFirst Time Guardians
From our 1st contact with Lauren in early September, we have been impressed by the time and care that the team, particularly Lauren and Martin, have demonstrated throughout the application process, which in our case was not completely straightforward. They were generous with their time and support. We are moving into our 1st Ad-Hoc property shortly and are looking forward to taking up our new roles as guardians.
4/5
TrustpilotMy point of contact knew how things…
My point of contact knew how things work and explained to me clearly.
Thank you for your feedback. It is great to hear that everything was explained clearly and that you felt well informed throughout the process. Kind regards, The Ad Hoc Team
5/5
TrustpilotFed is great
Fed is great, room is good and it’s actually affordable.
Thank you for your feedback. We are glad to hear you're happy with the room and that it feels affordable. It's great to know Federica has been helpful too. Kind regards, The Ad Hoc Team
5/5
TrustpilotCharley is such a pleasant person
Charley os such a pleasant person, he made the whole process seamless and quick. He talked respectively and understand how to manage people
Thank you for your kind feedback. We are pleased to hear that Charlie made the process quick and seamless, and that his respectful and understanding approach made a positive difference. Kind regards, The Ad Hoc Team
5/5
TrustpilotPrompt response and very happy.
Thanks for your prompt response the fob has now been activated and working fine with no further issues much appreciated thank you.
Thank you for your feedback. We are pleased to hear the issue was resolved quickly and that everything is now working as it should. Kind regards, The Ad Hoc Team
5/5
TrustpilotThank you Ad Hoc!
Thank you Ad Hoc!I was in need of immediate accommodation, I had to move out of my old place quickly and I momentarily moved away. Lauren was excellent - she dealt with my requests (and my poor internet signal!) and we arranged an online viewing of the property. Everything was dealt with promptly and I have moved into the property with no issues. Thank you so much Lauren and Martin :)
1/5
TrustpilotWorst experience of moving in my life…
Worst experience of moving in my life so far. We weee told we would be on a rolling contract of 6 months, as the property we are moving into hasn’t been used for a long time. Let alone did we pay a holding fee, we also had to pay another £1,100 which I know is normal, but when we moved in, the keys weren’t organised, the hot water wasn’t working, we had no connection on our phones, no cooker, the white goods were still in the property so my family members had to carry them outside themselves. There was dead flies and spiders everywhere, windows weren’t clean, cobwebs, stains on the walls, doors had marks and things stuck on them, everything except the floors were not clean. The representative left 15 minutes after we were there and that’s because there was lots left to do. We were given false information on the property and the surroundings of it. The company just seem to want there rent money paid and don’t care about evicting their tenants 3-6 months later down the line. We moved in and moved out 9 hours later. Three of us took the day off work to do this house move and it was a waste of time. I will never trust Ad hoc properties again, such a shame!
5/5
TrustpilotThanks to Federica
I recently had a viewing at Axbridge property. Federica patiently and very completely show us whole buildings and rooms and allow us to feel free if we want to see the rooms again and rethinking. She answered to my all questions completely and took a very good time for consultation to us. She was very helpful exactly at the time that I was struggling to find a property for myself. Thanks to Federica and Ad Hoc Property team
5/5
TrustpilotSmooth process
It was really great to get in touch with Ad hoc for a room to let. The whole process was smooth with no stress.
Thank you for your feedback. We are pleased to hear the process was smooth and straightforward. We appreciate your recommendation and are glad you had a positive experience. Kind regards, The Ad Hoc Team
5/5
TrustpilotGreat, Highly Recommended
I recently moved into a new flat with Ad Hoc Property, and I couldn’t be happier with the experience. Their service has been outstanding, and the support I’ve received has been exceptional. I want to give special thanks to Julius Attere and Dean Tidy, who have been incredibly professional and friendly throughout the process. They made the transition smooth and stress-free. Highly recommended!
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Ad Hoc Property Management Ltd's Leeds office has 669 reviews across three platforms: 50 on Google, 59 on Facebook (across the whole business), 560 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Ad Hoc Property Management Ltd is rated 4.4 out of 5 across all 669 reviews, and 4.4 out of 5 on Google from 50 reviews, checked 9 October 2026.
Ad Hoc Property Management Ltd, Mortec Park, York Road, Whinmoor, Leeds LS15 4TA.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.