Belvoir Leeds North West reviews

★★★★★ 5/5

Google

That was you describe a perfect Letting Agency. Any queries or repairs are efficiently dealt with and the communication through out through out is great. I find Glenn and the team are really friendly at Belvoir.

MAYUR · 3 January 2016

★★★★★ 5/5

Direct reviews

I chose Belvoir as a local agent to the property I was selling in previous dealings with cheaper online agents I had only bad experiences.The experience with Belvoir was first class in terms of friendliness, professionalism and customer car. I throughly recommend and in particular would like to mention Melanie at the Leeds office who was particularly helpful.

Peter · 25 May 2023

★★★★★ 5/5

Google

I delegated the full management of my investment property to Belvoir ~4 years ago now and I have been delighted. Refreshingly, they adopt a team-based approach which is immensely helpful and always go the extra mile to protect your interests. In an environment where regulation has increased significantly, tenant management is more complex, i would urge any private landlords feeling the stresses of self-management to consider engaging with Belvoir.

Simon · 31 March 2022

★★★★★ 1/5

Google

Avoid at all costs. Fine at the beginning to take your money but reported a maintenance problem 3 times and wasn’t fixed by the time I moved out. Was charged £153 for cleaning when i left to wipe the kitchen cupboards and change to light bulbs. Avoid!

Michael · 2 January 2020

★★★★★ 5/5

Google

I've just started my first tenancy through them and all seems well so far. They're very friendly and helped me with all the queries I had whilst applying to let a house. The application was all done online so it was really quick and easy to follow

Jenny · 2 January 2020

★★★★★ 5/5

Google

I have used the service of the team at Belvoir Guiseley on both a professional and personal bases. The team are very efficient, and professional in their approach to both sales and lettings. All the saff are polite and trustworthy. My own experience has been one of a team that goes the extra mile for its clients. I would have no issues recommending the team at Guiseley to my own client's and friends and family. Overall an excellent sevice tailored to your own needs, and undertaken in a timely professional manner.

Julie · 2 January 2019

★★★★★ 3/5

Google

Generally a good agent, and on the whole staff seem professional and personable but the team is let down by a staff member who seems completely out of their depth. It makes it very hard work if you're having to deal with this person: for example calling us whilst we were on vacation asking 'where have you left the keys so we can do the inspection because today was your last day in the flat', he was a full month premature in asking us this, and claimed that 'no one has written the date you're moving on the file', when actually it was this very person who I was liaising with regarding our move... Something else that was slightly annoying was that the inventory done prior to our move in stated that a few bits and pieces needed doing (such as a completely broken toilet flush, and a new part needed for the boiler), and yet these weren't completed before we moved in and we had to request them to be fixed. Sarah, the office manager, is very efficient and we went to her if we had questions or needed anything done without hassle or misunderstanding. If the need arose, however, as a tenant I would possibly use them as an agent again.

Andrew · 2 January 2019

★★★★★ 1/5

Google

The staff was very good but the preparation of the apartment was very poor, which has to reflect on the company. Many areas were not clean and the shower head didn't work, flying off at the first attempt at a shower. Great introduction to my new home. The inventory was not correct in several areas, which is potentially very serious for the incoming tenant. Fancy repair reporting system online but in view of my concerns, felt the company should have talked to me about these issues. Also, I don't see why I have to go online to register a complaint or anything else. Being in the midst of moving is very stressful; a call from them would have been appreciated. Very poor customer service.

Anne · 2 January 2018

★★★★★ 5/5

Google

This letting agency is excellent as a current tenant of theirs i would really recommend them to anyone! They are super fast at replying to any emails! We had a small leak and they got a tradesman to sort out the problem the same day! Very friendly and provide an outstanding level of customer service. They have an online portal to log anything to do with the rental that is great and super easy to use! Very happy with the service they have provided us so far :)

Dorothy · 2 January 2018

★★★★★ 4/5

Google

As someone who is new to renting, the help and guidance provided by the good people at Belvoir was enormously reassuring and went a long way to smoothing out all of the potential pitfalls. Responses to questions were resolved quickly, attention to detail provided confidence and, with their extensive experience, most of the actions that needed to be covered were pre-empted and, in some cases, already addressed. All in all, Belvoir offers a superior service coupled with a friendly and calming approach. Keith Hogben

Russ · 2 January 2017

★★★★★ 4/5

Google

The check-in and check-out processes with friendly, smooth and efficient. Some of the issues that I raised were quickly dealt with by a handyman who came over free of charge (to me) and fixed problems I had in the property I rented through Belvoir. I felt that communication around other more complex issues could have been a bit better as I was unaware of actions being taken behind the scenes to rectify issues I had raised. In general, my (and my partners) overall experience with Belvoir was a good one. To summarise: - Efficient / Friendly Check-In. - Efficient / Friendly Check-Out (Lots of useful information promptly provided on how to ensure a deposit is returned etc). - Generally good communication (fast responses to e-mails). - Some communication regarding more complex longer term issues could have been better. If my partner and I had rented a different property with less issues through Belvoir, this rating may well have been 5 star.

Keith · 2 January 2017

★★★★★ 5/5

Google

very efficient,friendly and prompt service. they were able to advise on appropriate marketing of my newly purchased flat for rental quickly,their handyman sorted some minor defects rapidly and at reasonable cost,and then they found suitable tenants within a couple of weeks of starting to market it.without them, i might have spent money unnecessarily and to no benefit. the standout though is real friendliness and personal feel to the service-no passing you from pillar to post here,things just get done.

Philip · 3 January 2016

★★★★★ 5/5

Google

Belvoir have been a great letting agent to work with. Communication has always been quick and easy and any problems (of which there were few!) were dealt with quickly. I would recommend them to others

Katie · 1 July 2024

★★★★★ 5/5

Direct reviews

Belvoir was very helpful will all information throughout the process of arranging viewings, going through all the paperwork needed, moving in etc. We were always provided with information and quick, helpful emails and have felt looked after through the whole process. I'd recommend Belvoir, and Phoebe in the office has been very friendly and responsive throughout, thank you very much.

Nikita · 7 September 2022

★★★★★ 5/5

Google

Since taking over managing my apartment in January this year Glenn and his team have provided an excellent friendly service which I would highly recommend to anyone else. Thank you.

Mark · 3 January 2016

★★★★★ 5/5

Google

All the staff at Belvoir are absolute stars. Nothing is to much trouble. They do the job and are always at the other end of the phone. Recomend to anybody without hesitation Thanks Belvoir

Vanessa · 10 October 2021

★★★★★ 5/5

Google

Jade was so helpful and made the letting experience plain sailing thanks to the team for all your help

Anthony · 1 January 2021

★★★★★ 5/5

Google

Very very good agency, i m a foreigner and was afraid to be trapped by an agency but agents are amazing in my opinion.

Clement · 10 October 2024

★★★★★ 5/5

Google

Excellent service by Amber in the Guiseley branch. She answered all my questions quickly and professionally, and we got the apartment we wanted. Would highly recommend to anyone.

James · 10 October 2021

★★★★★ 5/5

Google

Great experience with Belvoir from booking our first viewing right through to moving in - love the new place!

Louisa · 10 October 2024

★★★★★ 5/5

Google

Very friendly and helpful staff, had no issues moving into my new place! Can absolutely recommend.

Ray · 6 November 2024

★★★★★ 5/5

Direct reviews

Smooth check-in process, very responsive to emails and knowledgable on all the rules of the apartment complex where I'm moving.

Matthew · 3 September 2024

★★★★★ 5/5

Google

Friendly, helpful and efficient service. We will not hesitate to use them again.

Louise · 6 December 2024

★★★★★ 5/5

Google

Great support and understanding in all situations. Totally recommend. Thanks Amie, Craig and Sarah for your support.

Damian · 2 January 2018