Wakefield and District Housing reviews

★★★★★ 1/5

Trustpilot

Don't bother getting an house from WDH…

Don't bother getting an house from WDH if you're disabled. You will be left to suffer inhumanly. You will be lied to, threatened, left to suffer in unadapted properties. When you complain they close ranks. They change their policies to suit them, what they say one moment, they change the next then lie about it. They also lie about what they have said previously evan though you have letters from them to prove they are telling lies. Like my dad used to tell us when we were kids, " to be a good lier you need a good memory ". With them it is lie after lie after lie. Don't forget their golden rule, everything is your fault not theirs. We were threatened into taking an unadopted property that we did not want as we needed an adapted property. Can't get adaptions done. Asked to move, but because we have complained about a member of staff we are being forced to stay here to suffer. Four years not being able to bath because we can't get upstairs to a bathroom. Having to strip wash in a kitchen sink.Three years sleeping on a two seater sofa. WDH don't like you complaining, if you do they retaliate by messing you about, telling lies and making sure that you have no chance of moving. Do they enjoy making disabled suffer physically and mentally, and they call themselves a charity. I will probably suffer for saying all of this by some form of retaliation, but we have been pushed to breaking point. As for those good reviews that WDH have, just look at the statistics. 82% bad reviews can't be wrong. If anyone knows of any other disabled people suffering tell them to come forward and leave their reviews on Trust Pilot. We need to come together to stop this inhumane treatment, which is against human rights.

Mr · 18 July 2022

★★★★★ 1/5

Trustpilot

Where do I start!

I lived in my old house for 15 years and has absolutely no problems. Moved into a brand new build the end of last year and I have had nothing but problems. I have rang over 40 TIMES,been promised calls back,repairs etc and it never happens. I am chasing these EVERY week. The standards are absolutely shocking. The plaster board screws are showing,seal around bath sink and window looks like it’s been done by my 2 year old,cracked toilet seats,spot lights in kitchen don’t work so can’t use kitchen after a certain time amongst other issues!! The bannister came away from the wall and has been replaced with non matching,dirty,scratched,cheap plastic attachments,it’s disgusting! I am absolutely sick to death of chasing this and now refuse to pay my £600 a month rent!!

Jade · 21 June 2022

★★★★★ 1/5

Trustpilot

I have noticed several other bad…

I have noticed several other bad reviews on here about wdh suggesting people just move home rather than wdh deal with their complaints.they did the same to me also.i suffered the same, harrassment from so called estate officers, snide remarks about me being too sensitive etc...despite it been on record about my mental health and anxiety..people do yourself a favour and get out of there! You will never have any kind of decent quality of life in a wdh property.They will bully you, lie to you harrass you, just think if they put as much energy into doing their jobs as they do trying to intimidate vunerable tenants they would be great! But they won't so dont waste your time just find a private rent somewhere, thats what i did, yes its double the rent nearly but my god it was worth it.I now have a nice home with a lovely garden i share so its easier to pay the rent and worth every penny..i would seriously sell all my limbs to never ever have to deal with wdh ever again.Only had a couple of issues in my new place but thats to be expected isn't it because theres wdh flats at the side of my home..but i will not be taking it this time i will name and shame and report everything i went through if it continues.I can't take legal action as im on benefits and also don't really have the legal know how but i hope to God someone finally does it and exposes them for the corrupt losers that they really are.They love to pretend they have powers but they don't, they are just i.d...i ots who managed to get a job at wdh.local i d..i ots with jobs nothing more nothing less.

Paula · 10 May 2022

★★★★★ 1/5

Trustpilot

WDH - Estate team West

Set of little Hitlers But not above the Law as I intend to prove Be aware - private tenants - the HO cannot be accessed after the sham of what’s called a complaints procedureThey all back each other up - cover up lies - there’s mismanagement and they don’t respond to email when they have got the sulks on WDH needs a shake up and these clowns need to stop acting like the Lords of the Manor Keep complaining and exposing themThis report is against Estate team West I am sure there are fair people that work at WDH My MP is involved - I think he needs a conversation with Andy Wallhead He will certainly hear about what’s gone on and what is still going on !

WAYNE · 20 April 2022

★★★★★ 1/5

Trustpilot

All I can say is WDH DON'T CARE if ur…

All I can say is WDH DON'T CARE if ur BLACK DISABLED ect etc As long as they get there rent they don't care you can freeze to death in your home like me because nowt gets done am not reporting no more am fed up of it just lie all the time they do so I kill me sen because am so depressed with wdh....

Miss · 11 August 2023

★★★★★ 1/5

Trustpilot

All I can say is WDH DON'T CARE if ur…

All I can say is WDH DON'T CARE if ur BLACK DISABLED ect etc As long as they get there rent they don't care you can freeze to death in your home like me because nowt gets done am not reporting no more am fed up of it just lie all the time they do so I kill me sen because am so depressed with wdh....

Netty · 11 August 2023

★★★★★ 5/5

Trustpilot

Professional non judgmental and excellent

I can’t explain how much of a difference WDH has made to my life. The house they provided is beautiful, they are there to fix any issues in a professional way and are speedy to resolve issues. I don’t understand the one star reviews as I’ve got nothing but praise for WDH. They treat people fairly and are non judgmental about peoples circumstances. They offer so much more than housing, they help with other social needs too. I’ve been in a WDH home for over two years, I love the house and I love WDH for their help and support and the very fair and professional manner they treat me with. I feel they respect me. Would i recommend WDH then absolutely I would.

Gary · 22 March 2022

★★★★★ 1/5

Trustpilot

Iv been on waiting list for nearly 4…

Iv been on waiting list for nearly 4 yrs now .put medical evidence and mentle health forms 3 times now each time got refused to up my banding D .iv had so many organisations helping but still being ignored and can't do anything for me .my mentle health has it rock bottom. Deteriorating health problems. BUt not getting g listend to buy anyone .can't afford private rent even other housing association I'm on there's no help .just can't take it any more .not sleeping. Why I'm bothering bidding every week and trying to keep my rent clear with out getting offerd a property what is suitable for my needs with being disabled .even iv passed the the waiting time for a band D on wdh waiting list for a bungalow.

Margaret · 17 March 2022

★★★★★ 1/5

Trustpilot

I've asked to move..l moved here after…

I've asked to move..l moved here after my husband died to be near my sister she died 2 years ago the only friends l had have moved...l struggle with memory issues l live in a bungalow l have severe arthritis 3 kinds...asthma as well as a mind that doesn't think ..right ..l need a wet room l can't get a bath l am unable to get in it lm told it's adequate here it isn't lve been put in band d and offered flats l don't visit my son as he's in a flat l can't manage stairs l keep falling... people are right I'm a 67 year old pensioner they won't help you I've proved l have issues l have an alarm pendant wdh said l brought it from another property l got it last year ..lve got disabled items issued ..last week ..lve got travellers next door banging doors constantly ...it's so unfair as if you complain you get accused of lying..flats are no good to me l lose my balance a lot lve been in hospital with severe burns...l need a bungalow only ld like a garden and a wet room but no one cares l feel like going to bed and not getting up my family on Mam's side are buried in normanton l can't get anyone to listen l shouldn't be in band d they want medical letters you have to pay for them l can't afford heating never mind paying for letters

Emily · 11 March 2022

★★★★★ 1/5

Trustpilot

ONE BIG JOKE !!

This housing association is one big joke . And as for choice it isn’t a choice based lettings as I’ve looked choice based lettings up and read about it and why it was brought in and it was actually brought in to give people the choice in what properties they wanted and where ! Wdh do not work like this as basically some of us are wasting our time even bidding because where shoved to one side and totally ignored while people who are well known ie family and close friends are prioritised and given whatever housing they want in no time at all … wdh must actually love to see people suffer and get satisfaction from it because this is basically what they do they leave people who are in need of housing to suffer and people who move left right and centre get to move anytime they want to and it’s actually true I know a few that have moved every 6 months and not because they need to it’s because they want to or their bored of their house their in so housing needs are not looked at or even considered whatsoever it’s downright disgusting what wdh do to people but they won’t like it later down the line when they need help I hope I’m one of them that they come to because I’ll give them the same answer they gave me (IGNORANCE)

G · 8 March 2022

★★★★★ 1/5

Trustpilot

Run away

I am sure some of the lovely folk on here would like to have an update since my last review. I finally have managed to speak to one of the big bosses via LinkedIn. It started off great he was on my side he was upset just like I am with the lack of communication the lack of care the fact that was suffering with nightmare neighbours et cetera he said he would investigate but he just comes back to me and says that I need to contact the person I’m already dealing with, okay but the reason I contacted you was because the person I was dealing with in the first place wasn’t doing anything to help so I went higher up to management., yet you’re sending me back down to just a regular member of staff. So basically long story short it doesn’t matter if you work with the regular members of staff customer service on the phone which by the way a lot of them on the phone are quite rude and abrupt or whether you deal with management or whether you deal with one of the big bosses (like I finally got in touch with) they all are exactly the same they all sing off the same hymn sheet and don’t give a 💩, about anything other than getting money from you I’ve said it before &I say it again. I will sing it until my last breath stay away. Look elsewhere. I do not recommend. Do not take any shared ownership property not just with this company but any company you don’t have the rights you think you do. You don’t have the power or the freedom you think you do and if you ever want to do anything to your property, you need to ask permission, and on top of needing permission, you have to pay £35 every time and put in a silly little request form but the renters get away with anything and everything and that’s just highly unfair. Don’t even get me started on trying to sell the property that’s gonna be a nightmare too apparently they don’t tell you this but when you read it in the binder you’re given we as the “tenants”/“owners” are responsible for paying the solicitors fee for ourselves and for WDH cheeky much ?! Not only that but they try to get half of the cost of the valuation when you sell. which I know I’ve probably said before in previous reviews but I’m gonna keep saying it and I’m gonna keep going on about it cause I need the people considering getting one of these properties to know the truth 

Zoe · 8 August 2024

★★★★★ 1/5

Trustpilot

Wdh are a shoddy company they persicute…

Wdh are a shoddy company they persicute people with mental health and they wanted to evict me saying I had antisocial behaviour against my next door neighbour it was the other way round she kept phoning wdh and police on me and my fiance over stupid things like windows and doors opening and closing washing machine and tumble dryer going and making lies to police saying my fiance beat me up I'm not paying the monies they reckon I owe for not giving one month's notice to leave the property they wanted me out so I left.

Helen · 3 August 2024

★★★★★ 1/5

Trustpilot

Only in desperation should you go to them!

Only in desperation should you have anything to do with these people. They are not landlords, they follow their own rules. No landlord would get away with what they do. They put you in dirty, damp, rotten homes for a small reduction in rent. It really isn't worth it. If you are worried about benefits and how you will pay a private landlord, well, many landlords will now accept people on benefits, so, I would just go to them. WDH are possibly the worse company out there.

P · 2 December 2021

★★★★★ 1/5

Trustpilot

You will never get a house if you are…

You will never get a house if you are foreign, doesn’t matter how long you been on waiting list , and having a little baby and that you living with pervert next to your house , THEY SIMPLY DONT CARE !!! How the betting works ??? Leeds council is way much better , and it’s city !!! Where is that petition to sign???

Jūlija · 15 January 2022

★★★★★ 1/5

Trustpilot

Don't trust wdh

Been bidding for years told I'm adequately housed I know some people got offered a property they were adequately housed also if you have come into this country they get priority different staff tell you different stories

Cath · 17 December 2024

★★★★★ 1/5

Trustpilot

Absolute scum

Not only do they do nothing about their noisy fecking tenants so good luck living next to one but they also charged me £81 for a fecking emergency lock change when it was a resident in my block who used my phone for his own property as he snapped his key.

M.c.S · 23 April 2024

★★★★★ 1/5

Trustpilot

Shocking.

Well guys you know the hard working tenants of wdh have to pay out of their pockets if anything needs maintaining. We'll we've just arrived on the street to find one of the tenant. That some would call a drip to society having new windows fitted. Even though one of our neighbour reported the situation to wdh about the tenant giving our area a bad name. Some will have tenants like this living near . Them kind of tenants that have no respect for them living around them. Curtains closed all the time because they've something to hide. So due to the curtains closed all the time there's been a build up of condensation around the windows , mould growing on the curtains due to heating on so the windows can't breathe which was reported because it was giving the streer a bad look. Alot of walkers use this route on a weekend. And many have said how lovely the area is where we live. And we want it to stay that way too. But wont with tenants like this. But really its inflicted by self neglect of the property so why should tenants like this get away with not paying out for the damage. ? It was reported many weeks back about the tenant by one of the neighbours sick of looking over at the property. So this is the reason for the 1 star . Because decent pillars of wdh community ie tenants of wdh don't get nowhere into days society we just get pushed aside.. You've to be a complete tool or scum to get anywhere well that's how it feels to many of us.

Finch · 12 June 2024

★★★★★ 1/5

Trustpilot

crap council

My mother in law died on the 5/10 /23 by the 4/11/23 they had sent letters saying she had to pay two weeks rent we handed keys in at 12.30 by 2.30 they had kicked the back gate in and changed the locks what a caring council she had only been a tenant for 30 odd years amazing

Stephen · 4 November 2023

★★★★★ 2/5

Trustpilot

I think if WFH stop putting druggies in…

I think if WFH stop putting druggies in properties where decent people live especially elderly people they might earn more respect from decent tenants they should be more like the forces and vet there tenants and make them responsible for there properties

Ann · 16 July 2024

★★★★★ 5/5

Trustpilot

I live on tombridge Crescent and I am…

I live on tombridge Crescent and I am very pleased with the work on the gardens etc love my garden its more private thankyou

Gillian · 28 March 2025

★★★★★ 1/5

Trustpilot

I think we need to go to the press now 

This is so funny. WDH fob you off with excuses & when you write a negative review on here they contact you back saying we are so sorry for the inconvenience blah blah blah. If you want any help contact us on this number blah blah blah but I’ll tell you something they don’t do anything. They’re just talking out of their backsides. Anytime anybody asks me about the property or about the company et cetera et cetera et cetera I tell them to run avoid like it the plague , you’re better off renting from somewhere else or buying a house outright. This has been the worst four years of my entire life and I so cannot wait to get the heck out of here. soon as we’ve had our wedding this July, we are out of here as far as possible from a WDH property. They are robbing b tyrds, reading other peoples reviews I 110,000,000% agree with everything other people have said, they are liars they will make stuff up & will drop you in the💩 If you’re reading this wdh do not bother to comment, because I know for a fact that you don’t care, don’t give me the stock response that you’ve given to everybody else on this review site.. i’m no longer interested in your fakeness. The big man at the top doesn’t care either, there’s no way to contact him to let him know what’s going on. What kind of managing director doesn’t have any contact information available?! I have searched all over the internet for any phone number email address to contact him. Nothing. all I found is LinkedIn, but why should I pay for an account to contact someone? I think it’s time a bunch of us get together, create a Facebook group and take this to the news and the press maybe even trading standards because it’s beyond time they get held accountable for how they treat tenants and run the business.

Zoe · 27 February 2024

★★★★★ 1/5

Trustpilot

I think we need to go to the press now 

This is so funny. WDH fob you off with excuses & when you write a negative review on here they contact you back saying we are so sorry for the inconvenience blah blah blah. If you want any help contact us on this number blah blah blah but I’ll tell you something they don’t do anything. They’re just talking out of their backsides. Anytime anybody asks me about the property or about the company et cetera et cetera et cetera I tell them to run avoid like it the plague , you’re better off renting from somewhere else or buying a house outright. This has been the worst four years of my entire life and I so cannot wait to get the heck out of here. soon as we’ve had our wedding this July, we are out of here as far as possible from a WDH property. They are robbing b tyrds, reading other peoples reviews I 110,000,000% agree with everything other people have said, they are liars they will make stuff up & will drop you in the💩 If you’re reading this wdh do not bother to comment, because I know for a fact that you don’t care, don’t give me the stock response that you’ve given to everybody else on this review site.. i’m no longer interested in your fakeness. The big man at the top doesn’t care either, there’s no way to contact him to let him know what’s going on. What kind of managing director doesn’t have any contact information available?! I have searched all over the internet for any phone number email address to contact him. Nothing. all I found is LinkedIn, but why should I pay for an account to contact someone? I think it’s time a bunch of us get together, create a Facebook group and take this to the news and the press maybe even trading standards because it’s beyond time they get held accountable for how they treat tenants and run the business.

Zoe · 27 February 2024

★★★★★ 1/5

Trustpilot

Over 3 years of bulying .......

For over 3 years myself and my disabled wife we have continously been abused by our neighbours (WDH tenants). WDH done absolutely nothing to help. Quite the opposite....... Wakefield Council & WDH are the worst !!!!!

Iulian · 13 September 2024

★★★★★ 1/5

Trustpilot

Appalling service I rang at 430 …

Appalling service I rang at 430 one.day I couldn't get in to kitchen lock broke her reply go knock on your neighbours door see if they got screwdriver do it yourself I explained I paid rent and expected the repair ro be done after much carrying on she agreed to sort it I think these people need to get priorities right

Amanda · 23 January 2023