Trusted Agent profile · Leatherhead

White & Sons Leatherhead reviews

4.8

★★★★★ Excellent

390 reviews across 3 platforms

10 North Street, Leatherhead, KT22 7AW, KT22 7AW

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White & Sons's office in Leatherhead, at 10 North Street, is rated 4.8 out of 5 across 390 reviews on three platforms, including 78 Google reviews rated 5.0.

Google logo

5.0 / 5

78

Reviews on Google

This office

Facebook logo

4.5 / 5

41

Reviews on Facebook

Business-wide

Trustpilot logo

271

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Leatherhead office, from every platform, shown as written. First names only.

5/5

Google

White and son Estate Agent’s recently sold my house and I couldn’t be more impressed with the level of service provided. From the initial consultation to the final handover, they were consistently professional, responsive, and genuinely committed to making the process as smooth as possible. The agent I dealt with Jago, demonstrated deep market knowledge, offered clear and honest advice and handled every detail with care and efficiency. Communication was excellent throughout, Jago kept me well informed and updated on a regular basis. I would highly recommend White and sons to anyone looking to buy sell or rent a property. The Leatherhead team were exceptional.

William · 23 August 2025

Agent replied · 22 September 2025

Thank you for taking the time to share your experience, we really appreciate you taking the time to do this. We are delighted that you were so happy with the level of service provided. Thank you for your recommendation, this means a great deal to us. Thank you for placing your trust in White & Sons.

5/5

Trustpilot

Great service from Stephanie and the…

Great service from Stephanie and the team, even though I was the buyer of the property, Steph still chased down the chain and got us across the line when it looked like it would never happen! Highly recommended. Many thanks.

Duncan · 13 July 2026

Agent replied · 22 September 2026

Thank you for taking the time to leave a review. We are so pleased you felt we were there to help you too. We are delighted we got your purchase over the line.

5/5

Google

I honestly couldn’t have asked for a better experience with White and Sons. From start to finish, their service has been absolutely exceptional. Jack and Jago have been outstanding, consistently professional, responsive, and genuinely supportive throughout the entire sale process. Every update was timely, every question was answered, and whenever I needed guidance, they were just a phone call or email away. Their communication was crystal clear, and they made what could have been a stressful process feel smooth and manageable. What really stood out was how much they genuinely cared, not just about getting the sale done, but about keeping things moving efficiently and keeping me informed every step of the way. The whole team behind them deserves credit too, truly a top-tier operation. If you’re buying or selling, I can’t recommend White and Sons enough. Professional, personable, and completely reliable. Thanks again to everyone involved, especially Jack and Jago, you’ve been brilliant.

Angus · 24 July 2025

Agent replied · 22 September 2025

Thank you so much for taking the time to leave such a delightful review. We are super proud to read that you found our service "absolutely exceptional". Everything you have mentioned above is the service we always strive to deliver, so to read your review is music to our ears. Thank you for placing your trust in the White & Sons Leatherhead team.

5/5

Trustpilot

White & Sons were brilliant throughout…

White & Sons were brilliant throughout our purchase, especially Rebecca, who was always quick to respond, kept us updated, and did a great job chasing things up. She made the whole process feel much easier. We would highly recommend!

Mark · 10 July 2026

Agent replied · 22 September 2026

We are so pleased we made the process feel much easier. Thank you for taking the time to leave a review; we really appreciate you doing this.

5/5

Google

We recently had the pleasure of working with Jack while searching for our new home, and we couldn't be more grateful for the experience. From the very beginning, he was incredibly kind, approachable, and easy to talk to. He really took the time to understand what we were looking for and listened carefully to our needs. He showed us several properties, all thoughtfully chosen based on what we had discussed. Throughout the process, he was patient, never pushy, and always made us feel comfortable asking questions. What stood out the most was how knowledgeable and helpful he was, he provided us with plenty of useful information about each property, the area, and even the buying process. Overall, Jack made what can be a stressful experience feel smooth and enjoyable. We truly appreciated his support and professionalism, and we highly recommend him to anyone looking to buy a home.

Anna · 21 July 2025

Agent replied · 25 July 2025

We are delighted to hear that Jack made such an impression. We really do try to take the stress out of the property selling and buying, so to read your review is wonderful. We truly appreciate your recommendation, thank you once again.

5/5

Google

We had the pleasure of working with Jack and Jago as our negotiators for our first home purchase, and both were fantastic from start to finish. Always friendly, supportive, and incredibly responsive, they made the whole process so much easier for us. Always there when we needed them, answered all our questions with patience, and truly had our best interests. We felt completely looked after the entire time. We highly recommend Jack and Jago to anyone looking for a reliable, approachable, and dedicated professionals.

Elisa · 19 July 2025

Agent replied · 22 October 2025

Thank you for taking the time to leave such a wonderful review. It is such a privilege to help you purchase your first home and we are delighted to hear that your experience has been fantastic. We hope you are very happy for years to come.

5/5

Trustpilot

Above & beyond

Exceptional service from the team at White & Sons in Leatherhead who went above & beyond to secure the timely sale of my late Mother's property under difficult circumstances. From first contact right up until completion & even beyond, they were professional, knowledgeable & efficient. Communication was excellent with special mention to Cédric who kept me updated at every single stage throughout. It is rare to find such genuine care, honesty & efficiency in the property market. I wouldn't hesitate to recommend them to anyone looking to buy or sell a home. Thank you.

Happy · 25 August 2026

Agent replied · 22 September 2026

We are so pleased we were on-hand to help during such a difficult time. Thank you for taking the time to leave such a wonderful review. Your recommendation is the only validation we need to know that we continue to provide an outstanding service to our clients. Thank you for placing your trust in us.

5/5

Google

Advice on selling and property valuation appeared to be spot on. Jack and Cedric were responsive did very well to make it an easy experience.

David · 26 September 2026

Agent replied · 10 October 2026

We are so pleased that we made it an easy experience for you. Thank you for taking the time to leave a review; this is very much appreciated.

5/5

Google

Throughout the stressful process and time-sensitive home move of a close family member Jack was professional, calm and understanding. In many ways explaining the process and answering questions that the solicitor should have been doing so I just wanted to say thank you! There was no shying away during the whole process and that meant alot and it also speaks positively for White & Sons as a whole.

Jack · 10 October 2025

Agent replied · 10 October 2026

We really appreciate you taking the share to share your experience. We are delighted that Jack was able to help alleviate some of the stress from your very time-sensitive move. Thank you for your very supportive comments, it means the world to the team.

5/5

Google

Absolutely unbelievable service. From start to finish Jack and his team were always providing support and answers whenever we needed them. They remained patient with us throughout and we genuinely couldn't have chosen a better group to buy our new home with. Thank you so much, we really do appreciate it.

Philip · 10 March 2026

Agent replied · 10 October 2026

We are delighted that you were so pleased with the service. Thank you for taking the time to share your experience, we really appreciate you doing this. We hope you are very happy in your new home.

5/5

Trustpilot

Wonderful

Rebecca at White and Sons in Reigate is a genuine, rare and incredibly reassuring estate agent, which is so valuable when you’re dealing with the stress of moving, thank you.

SP · 4 August 2026

Agent replied · 22 September 2026

Thank you so much. We are delighted that Rebecca was able to help you manage the stress of moving.

5/5

Trustpilot

Positive Experience with White & Sons

We have been looking for a house for a long time and have experience with many Agents in the Ashtead Leatherhead Fetcham area. White and Sons really stood out with their friendly, considered and non-pushy approach. Jack, Erin and Cedric shared a lot of time with us over the past year, and we really appreciate their local insight and personal understanding as we look to make the biggest purchase of our lives! They have been a pleasure to deal with and I would recommend them to anyone wishing to present their home and area in the best light. Thank you again

Charlotte · 3 July 2026

Agent replied · 22 September 2026

Thank you for taking the time to leave such a wonderful review. We are so pleased that the Leatherhead team left such a lasting impression. Your recommendation is the highest accolade we could ask for.

5/5

Google

Wow! I had an mazing experience with White & Sons. A massive thank you to Cedric, Jago, Jack and the team. From the start of viewing the property to exchanging contract has been great experience for me. I would recommend White and Sons for having a professional, dedicated and extremely competent team to help secure my first home in a smooth transaction. The team were readily available to answer my questions and to go above and beyond to assist. I will recommend your service to family, friends and colleagues. Thank you so much guys.

Emmanuel · 2 April 2025

Agent replied · 22 April 2025

We are so pleased we were on hand to guide you through your first house purchase. It's our mission to make this process as stress-free as possible, so it's delightful to read your review. Thank you for taking the time to share your experience, this means the world to the team.

5/5

Trustpilot

Stephanie and her team were…

Stephanie and her team were professional and helpful from start to finish. We were given support and advice every step of the process. Thank you for everything

Penny · 19 July 2026

Agent replied · 22 September 2026

We are so pleased you felt so supported by our Horley team. Thank you for sharing your experience; we really appreciate the kind words.

5/5

Trustpilot

Kate has been very helpful…

Kate has been very helpful so far and has been quick with organising viewings. Her responses regarding any questions we have had have been quickly answered. So far, so good. Thank you....

Louise · 11 June 2026

Agent replied · 22 October 2024

Amazing, we are so pleased that Kate has been such a help to you. Thank you for taking the time to leave a review.

5/5

Google

We are so grateful to the team at White & Sons for their work selling our flat. We had arranged for 3 valuations, and Cédric was the only one who came in excited to see the property and gave us confidence in his ability to sell it at the right price. We are also grateful to him for advice when our onward purchase stalled - without the push to keep looking we would not have found a far better option and now be in the chaos of unpacking in our beautiful home.

Steph · 10 June 2026

Agent replied · 10 October 2026

Thank you for taking the time to leave such a wonderful review. We are so pleased you were so happy with the service you received - good luck with the happy chaos of unpacking!

1/5

Trustpilot

After four years of being a reliable…

After four years of being a reliable tenant, All rent paid on time, I’m shocked that White & Sons are trying to take a large portion of my deposit over trivial issues. They listed things like a grain of dust as justification for charging me for a full professional clean. That’s not wear and tear that’s nitpicking. I kept the property clean, took photos before leaving, and handed it back in good condition. Yet they still tried to push excessive charges. I’ve since seen other tenants reporting the same behaviour, which says a lot. Tenants deserve fairness, not exploitation. If this happens to you, don’t accept it use the deposit protection scheme dispute process, which is there to stop agencies from making unreasonable deductions.

Chukwuka · 7 June 2026

Agent replied · 22 September 2026

As part of our end of tenancy process, we compare and contrast your initial check-in report with your check-out report and highlight any discrepancies. As part of this process, regardless of how earnestly you have been paying your rent, we have a responsibility to the landlord to record any issues we find. In accordance with your terms and conditions, the landlord has the right to request that these be rectified using your deposit. Having been managing tenancy for decades, we pride ourselves on our objectivity during this process. In the very rare occurrence, the TDS are there as an impartial mediator, should a tenant feel that these findings are not to their satisfaction. We wish you well with your claim and will, of course, uphold any decision they make.

5/5

Trustpilot

Positive viewing experience

My partner & I were shown a property by Lucy from White & Sons. Lucy was very friendly, accommodating & knowledgeable about the property. Lucy clearly had a good rapport with the sellers and made us feel comfortable throughout the viewing. Thank you Lucy!

Bethany · 20 February 2026

Agent replied · 20 March 2026

We are so pleased that you were so happy during your viewing experience. Thank you for leaving a review.

5/5

Google

Although we decided not to market our property after all, Cedric was the best estate agent out of the three we had to value our property. He was very professional, knowledgeable, and always available to answer my questions. I would not hesitate to recommend them to my friends and family.

Sarah · 10 December 2025

Agent replied · 10 October 2026

Thank you so much for taking the time to leave such a wonderful review. If you ever change your mind, we would be delighted to help again. Thank you for the recommendation.

5/5

Google

White and Sons have been amazing! Especially Jack, he has been so helpful and went above and beyond throughout the whole process! Amazing estate agent and made everything stress free!

Ellie · 10 May 2026

Agent replied · 10 October 2026

Over the moon that you found the service to be amazing. Delighted that we made your property journey stress free. Thank you for taking the time to share your experience; this is very much appreciated.

5/5

Google

Highly recommend, was a great experience from start to finish. Cedric was professional and had a great personal rapport with us

TKNIX · 10 July 2026

Agent replied · 10 October 2026

Thank you for taking the time to leave a review. The team were delighted to read your comments. We are so pleased you had a great experience.

5/5

Facebook

Would definitely recommend James and his friendly team. They sold our five bed property in Horley (Massetts Road). Always really helpful and available for advice, remained professional and consistent from the first meeting to successful exchange. Exceeded our expectations. Thank you very much for everything!

Tom · 2 January 2026

Agent replied · 22 February 2026

Thank you for the recommendation, we really appreciate you taking the time to do this. We are delighted that we were able to help get your house sold and over the moon that we exceeded your expectations. Thank you for choosing White & Sons to help with your move.

5/5

Trustpilot

Rebecca was an absolute gem and was…

Rebecca was an absolute gem and was extremely thorough and helpful in assisting us with buying our flat. Rebecca kept us in the loop at all times and helped keep things moving. Thank you for everything. Would highly recommend!

Stephanie · 17 February 2026

Agent replied · 20 March 2026

We think Rebecca is an absolute gem too! Thank you for taking the time to leave a review, this is very much apprecaited.

5/5

Trustpilot

Management company assistance

Sarah Armstrong and team have been really helpful in the process of selling my flat. I would definitely recommend them as an agent.

MRS · 19 June 2026

Agent replied · 22 September 2026

Thank you for taking the time to leave a review, this is very much appreciated.

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