Trusted Agent profile · Leatherhead

Gascoigne Pees Leatherhead Sales reviews

3.8

★★★★★ Good

184 reviews across 2 platforms

London House, 29 Church Street Leatherhead, Surrey, KT22 8EF, KT22 8EF

Part of Gascoigne Pees, see every office.

Gascoigne Pees's office in Leatherhead, at London House, is rated 3.8 out of 5 across 184 reviews on two platforms, including 94 Google reviews rated 4.7.

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4.7 / 5

94

Reviews on Google

This office

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90

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Leatherhead office, from every platform, shown as written. First names only.

5/5

Google

I had a really good experience with Amber. She was really helpful and professional throughout the whole mortgage process and made everything a lot easier for me. She was always happy to answer any questions I had and explained everything clearly, which was really helpful. She also kept me updated throughout and was always easy to get hold of. I’d definitely recommend Amber to anyone looking for a mortgage advisor. Really happy with the service I received and appreciate all her help.

Sam · 4 October 2026

Agent replied · 11 October 2026

Thank you for your wonderful feedback! We're thrilled to hear that Amber made your mortgage process smooth and enjoyable. Her dedication to clear communication and support is truly commendable. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I can’t recommend Amber highly enough! From start to finish, she provided honest, open and completely straightforward advice, making what could have been a stressful process, feel so much easier. Amber was incredibly responsive, always getting back to my calls and emails very quickly. She took the time to talk me through everything step by step, making sure I understood each stage and felt confident with the decisions I was making. Her knowledge, professionalism and genuine willingness to help really stood out. I’m extremely grateful for all her support and would highly recommend Amber to anyone looking for a mortgage broker. Thank you Amber!

Alice · 11 September 2026

Agent replied · 11 October 2026

Thank you for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Holly from Gascoigne-Pees in Leatherhead came to value our flat and made an excellent impression. She was enthusiastic, knowledgeable and professional, with a very positive yet realistic approach. She was also incredibly understanding and accommodating when I had to move our appointment to later in the day following an accident. Holly is warm, approachable and inspires confidence, exactly the sort of person you feel you would want working on your side. A really lovely experience from start to finish.

Rajka · 11 September 2026

Agent replied · 11 October 2026

We are so happy to hear that Holly from Gascoigne-Pees made a great impression and provided excellent service during the valuation of your flat. Her enthusiasm, knowledge, and professionalism are what we strive for in our team members. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Amber has been absolutely fantastic throughout our mortgage application. From the very beginning, she has been friendly, approachable, and incredibly knowledgeable, making what could have been a stressful process feel straightforward and manageable. She has always been quick to respond to any questions, kept us updated every step of the way, and explained everything clearly, giving us confidence in every decision. Nothing has ever felt like too much trouble, and her professionalism, patience, and genuine care have really stood out. We couldn't have asked for a better mortgage adviser and would highly recommend Amber to anyone looking for exceptional service. Thank you for all your help and support!

Lauren · 11 August 2026

Agent replied · 11 October 2026

Thank you for your kind words! Amber takes great pride in providing exceptional service and making the mortgage process stress-free. We are so glad she was able to meet and exceed your expectations. Thank you for choosing us and for recommending Amber to others. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I just wanted to say thank you to Holly and the rest of the team, Karen, Sam, Janene and oliver at Gascoigne Pees at the Leatherhead, Surrey branch. I have found the perfect home for myself and my experience working with all of them has been extremely good. The communication has always been excellent on all aspects, receiving responses to my queries and getting feed back always in a timely manner as well as supporting me with other aspects of my purchase , going above and beyond. The have been professional, friendly and helpful. I highly recommend Gascoigne pees Leatherhead if your looking at buying, renting or letting a property. Thank you you very much everyone from Gascoigne pees. Much appreciated. Richard.

Richard · 11 May 2026

Agent replied · 11 October 2026

Thank you for your terrific 5* review and for your complimentary comments and recommendation. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

If you’re selling a home in Leatherhead, you need to contact Holly! We had several agents in town come to value our house, and Holly was the most impressive. She had done extensive research prior to the appointment, had put together a compelling marketing strategy, and helped us to fairly price our house in a challenging market. As a result, it sold in less than a week! Her communication was professional, effective and efficient throughout. We have already recommended her to our neighbours, and anyone else who will listen!

Elizabeth · 11 May 2026

Agent replied · 11 October 2026

Thank you for the glowing review! We are thrilled to hear that Holly was able to help you sell your home quickly in a challenging market. It's our goal to provide our clients with top-notch service and results. Thank you for recommending Holly to your neighbours. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

Lewis was so helpfull in the entire process and took time out of a really busy day to squeeze in a second viewing of a property for me. He was a big help and extremely professional. Big thank you to Lewis and the rest of the team would highly recommend him for anyone wanting to view a property. Thank you Lewis

Harry · 11 August 2026

Agent replied · 11 October 2026

Thank you for taking the time to leave such a kind review! We are happy to hear that Lewis went above and beyond to assist you in finding your dream property. We will definitely pass along your compliments to him and the rest of our team. We truly appreciate your recommendation. Kind regards, Lucy, Customer Relations.

1/5

Trustpilot

Never rent a property through this company. It was the worst experience.

Renting from this company was the worse experience I have ever had. They charged £3k per month to rent a 3 bed 3 bath bungalow. Only 1 bathroom worked. They would not decrease the rent. We had no water to wash with for two weeks in 35c weather. Then we had ten minutes of water to wash before we had to wait for the tank to refill and heat up again because it was too small. The drains were blocked - there was a terrible smell and maggots in the toilets - but they wouldn’t send round people with a camera. The place was disgustingly dirty. Somebody had taken the front door key from the key safe on day 1 of the rental and they would not give us the key or change the locks. There was supposed to be a gardener - none ever came. Lots of furniture was broken when we arrived. It was not removed. There was supposed to be a tumble dryer - it was so old it was classed as a fire hazard and we were told not to use it. Washing machine broke twice. No battery charger for electric blinds therefore they didn’t work. And just to top it off we can’t get our deposit back. Disgusting company, revolting landlord. Never ever use them.

Lucinda · 13 October 2026

5/5

Google

Thank you Amber for mortgage and the best rate I am very happy with service and the whole process been done In just few days you were so good very professional throughout the whole process.good communication and very humble reply all the questions thanks you again I definitely recommend Amber mortgage advisor in Gascoigne Leatherhead all the team very professional and polite thanks again.

Kamran · 11 April 2026

Agent replied · 11 October 2026

Thank you so much for your kind words! We are thrilled to hear that you had a positive experience with Amber and our team. Providing exceptional service and the best rates is always our top priority. Thank you for recommending us to others! Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Holly and the team at GP in Leatherhead have been amazing. They held an off market viewing day at our property and had Oli and Charlie come round beforehand to ensure they had all the information and knew the property details well. The open day was a real success and they sold the property before it even officially hit the market! Just by purely contacting individuals registered with them. It’s been a huge relief dealing with a team who are quick to respond and help ease any anxiety. Highly recommend Holly and the team at Leatherhead.

Shauna · 9 August 2025

Agent replied · 8 September 2025

We are thrilled to hear that you had such a positive experience with our team at GP Leatherhead! Our goal is to provide exceptional service and make the selling process as stress-free as possible. Thank you for your recommendation! Kind regards, Lucy Mawer, Customer Feedback and Support Team

5/5

Google

We have had a really positive experience working with Oli on the sale of our property. He's been fantastic, always polite, quick to communicate, and great at keeping us informed. He also has a lovely sense of humour which has helped make what can be a stressful process feel much more manageable. What really stands out with Oli is how personable he is, even with my 6 year old, taking the time to chat and make her feel involved too. Its the little things that make a big difference.

Jade · 8 August 2025

Agent replied · 17 October 2025

Thank you so much for your kind words! It was a pleasure working with you on the sale of your property. Our team strives to provide excellent communication and a positive experience for our clients, and I'm glad to hear we were able to do that for you. It's those personal touches, like connecting with your daughter, that make all the difference. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Amber was great at getting our mortgage application done and at the best rate. Took the time to explain everything to us as first time buyers and reassured us every step of the process and had everything ready within a few days! Could not recommend her enough - extremely grateful!

Ellie-Louise · 11 April 2026

Agent replied · 11 October 2026

Thank you for your kind words! We strive to provide the best service and rates for all our clients, especially first time buyers like you. We're so glad that Amber was able to make the mortgage application process a smooth and positive experience. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Although we didn’t proceed with the sale due to a change in circumstances, Holly and the team at Gascoigne Pees Leatherhead were excellent throughout. They were professional, attentive, and incredibly supportive at every stage. I’ve already recommended them to friends and would absolutely use them again in the future.

Michael · 11 April 2026

Agent replied · 11 October 2026

Thank you so much for your kind words! We are always happy to provide exceptional service, even if the circumstances change. We hope to work with you in the future and thank you for recommending us to your friends. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Thank you to Holly and team for helping us to sell our much loved home! They were very responsive and efficient! Highly recommend if you wish to buy or sell your home!

Anika · 11 August 2026

Agent replied · 11 October 2026

Thank you for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Holly was absolutely professional, knowledgeable & friendly. Her and her team work hard together with great communication. Thank you so much! Highly recommend, 5 stars all the way 😃 …

Sarah · 11 August 2026

Agent replied · 11 October 2026

Thank you for the rave review! We strive to provide top-notch service and it's great to hear that we hit the mark with you. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Delighted with the help from GP Leatherhead in my recent property purchase. Everyone in branch was so helpful and so friendly. I popped in on the off chance I might be able to get into a property with little to no notice, was greeted so warmly and a viewing was arranged for what ended up being my new home. Just goes to show, nothing ventured, nothing gained. Would highly recommend GP Leatherhead for your property needs!

Cate · 11 August 2026

Agent replied · 11 October 2026

Thank you for your kind words! We are thrilled to have played a role in your recent property purchase. Our team at GP Leatherhead is dedicated to providing excellent service and helping our clients find their dream home. Thank you for taking a chance with us - it paid off! We appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

We have recently been dealing with Gascoigne-Pees estate agents with the sale of our family home. From the first phone call Holly has been absolutely brilliant and would highly recommend. Communication has been amazing and it’s all gone very smoothly.

Danielle · 11 May 2026

Agent replied · 11 October 2026

Thank you for choosing Gascoigne-Pees estate agents for the sale of your family home. We're thrilled to hear that Holly has provided excellent service and communication throughout the process. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Holly and the team at GP Leatherhead were fantastic. Organised multiple viewings and communicated well with us to make anything we needed possible. Lovely people and extremely efficient. High recommend!

Robbie · 11 July 2026

Agent replied · 11 October 2026

Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

I’m really grateful for the service I received from the agency. They were always helpful, responded quickly, and made the whole journey so much easier. Holly has been especially supportive, patient, organised, and always ready to assist.

Vilma · 11 May 2026

Agent replied · 11 October 2026

Thank you for your kind words! At our agency, we strive to provide excellent service and support to our clients. We are thrilled to hear that Holly was able to make your experience a positive one. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

Used Gascoigne Pees to sell my 1 bed flat. They were really helpful from start to finish, especially Holly Feely who managed to sell the flat really quickly. Would love to work with them again in the future

Lewis · 11 May 2026

Agent replied · 11 October 2026

Thank you for trusting us with the sale of your 1 bed flat and for taking the time to leave us a review! We are thrilled to hear that Holly made the process quick and easy for you. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

We recently put our house on the market with the Leatherhead Branch of G Pees. We dealt with Daniel Beckson throughput the process of selling our house. Daniel was always punctual for every viewing and keep us informed of all of the feedback from these viewings. We have just accepted the offer on our property and we look forward to a smooth journey through the next phase of this sale. We found Daniel very knowledgeable and friendly. Thsnks Daniel 👍

Dominic · 10 March 2025

Agent replied · 22 April 2025

Thank you for your glowing 5* review Dominic. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Relations.

5/5

Google

What can I say!! Holly helped me no end with purchasin our dream first home. She kept in contact from the start and was professional and very knowledgeable. Cannot recommend enough, thanks Holly

Steven · 11 May 2026

Agent replied · 11 October 2026

We are thrilled that Holly was able to help you purchase your dream home. It's always our goal to provide professional and knowledgeable service to our clients, and we're glad to hear that she did just that. We appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

Oli, and the wider team behind him, has been a real pleasure to work with. Oli has been super responsive and has been willing to accommodate my busy schedule - often with annoying last minute changes! Rather refreshing to find a young man with what some may call 'old fashioned' values - I've certainly appreciated it and can only share a highly positive experience!

Arthur · 10 July 2025

Agent replied · 8 September 2025

Hello Arthur, Thank you so much for your wonderful 5* review! We're thrilled to hear that Oli and the team have provided you with such a positive experience. It's great to know that Oli's responsiveness and accommodating nature made a difference for you. Best regards, Lucy, Customer Relations Team

5/5

Google

Happy using Gascoigne Pees, also Amber was a great mortgage advisor, speedy replies and helpful info.

Sepehr · 11 August 2026

Agent replied · 11 October 2026

Thank you for choosing Gascoigne! We are thrilled to hear that you had a great experience with Amber as your mortgage advisor. It's always our priority to provide speedy replies and helpful information for our customers. Thank you for your kind words! Kind regards, Lucy, Customer Feedback and Support Team

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