Trusted Agent profile · Leatherhead

Cubitt & West Leatherhead reviews

4.7

★★★★★ Excellent

1,807 reviews across 2 platforms

3 North Street, Leatherhead, KT22 7AX, KT22 7AX

Part of Cubitt and West, see every office.

Cubitt & West's office in Leatherhead, at 3 North Street, is rated 4.7 out of 5 across 1,807 reviews on two platforms, including 98 Google reviews rated 4.8.

Google logo

4.8 / 5

98

Reviews on Google

This office

Trustpilot logo

1,709

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Leatherhead office, from every platform, shown as written. First names only.

5/5

Trustpilot

Great service from Cubitt & West!

Great service from Cubitt & West!Thank you Darren Campbell and your team for easing the process of property sale whilst I was abroad. You made the process simple and clear whilst accommodating time differences and my hectic schedule. Thank you.

NNM · 5 February 2023

5/5

Trustpilot

Madeira Road

Abbie went above and beyond during our house hunting journey. Extremely professional, quick, accurate, friendly and personable. Compared to our previous renting experience this has been superb. Thank you to Marcus too, who initially showed us the property.Thanks again. X

Fiona · 22 January 2023

5/5

Trustpilot

Big Thanks

Hi, just a few words to express my thanks and appreciation to Lauren for her total professionalism in facilitating my need to rent out my home. From the off she was there when I needed to speak to her dealt with any issues I had and generally put my mind at ease. Also can I give Ciaran a shout for his help.

Mr · 25 May 2022

Agent replied · 23 October 2024

Dear Donald Thank you for your kind words about Lauren and Ciaran of our Crawley Lettings Team. I will be sure to pass your comments along. Best regardsBecky Jennings, Operations Director

1/5

Google

I am not a client but recently bought a property through them.I used a solicitor they recommended called DC Law from Liverpool. They are the worst solicitors I have ever dealt with. The provided shocking customer service and took 5.5 months to complete the transaction. Shame on C & W in recommending them and no doubt getting a kick back, given they know full well of the appalling service provided. So do NOT use DC Law under any circumstances!

Sham · 11 October 2023

5/5

Trustpilot

Great estate agents

Great estate agents , very helpful , quick responses, Marcus was always are go to, he made sure everything was sorted quickly if we ever had a problem at the property, and kept us updated on everything, he was brilliant.

Lindy · 19 January 2023

4/5

Trustpilot

Claire and the team were great at…

Claire and the team were great at getting us through the process and achieving our asking price!

Emma · 15 December 2021

Agent replied · 23 October 2024

Thank you for leaving us your feedback! Best wishes,Cubitt & West

5/5

Trustpilot

Excellent from start to finish!

Excellent from start to finish!Katarina and her enthusiastic sales and legal team swiftly sold our property with friendly professionalism.They were readily available to answer queries and provided regular progress reports .We are thrilled with the whole process and outcome.

Peters · 1 April 2024

Agent replied · 23 October 2024

Hi,Thanks for your review and kind words regarding Katarina and the legal team. We pride ourselves on our professionalism and we're glad that we were able to help with the sale of your property.Kind regards,Cubitt & West

4/5

Trustpilot

To Leonie and the team

To Leonie and the team. Many thanks for your time, help and professionalism in our scearch for a new home.

Ian · 11 May 2021

Agent replied · 23 October 2024

Dear Ian & JennyThank you for taking the trouble to leave a review for our Redhill office. It's great to read how professional and helpful you found Leonie and the rest of the team to be whilst searching for your new home. Kind regards, Becky Jennings, Operations Director, Cubitt & West

5/5

Trustpilot

5Star for Kamile & Ciaran

this review is for C&W as a whole but most importantly Kamile Asmante & Ciaran Street who dealt with us expertly throughout the gaining of our first home in RH10, both were highly professional, very helpful & an absolute pleasure to do business with in all departments.. a Massive 5Star from us.. Regards - Kelvin & Sarah. :)

Kelvin · 26 October 2022

Agent replied · 23 October 2024

Thank you for taking the time to leave a review. Best wishes,Cubitt & West

5/5

Google

We were selling a property as part of probate so needed an approach that everyone involved could have confidence in. The best offers approach seemed to meet our needs as it meant we could genuinely see what the market was for the property and it had a clear timeline. Over the marketing period there about 60 viewings and we received several offers. The approach made the decision making much easier.

Kate · 26 October 2020

Agent replied · 25 October 2024

Dear Kate We at Cubitt and West fully appreciate how difficult selling home can be, so it gives me great pleasure to hear that our Best Offers approach worked well for you. I am sure our team in Leatherhead will make every effort to help bring the sale will result in a successful and speedy completion. Best regards Becky Jennings Associate Operations Director, Cubitt & West

5/5

Trustpilot

Very impressed

Very impressed. They were quick to action instructions and just get on with the job of marketing our property for renting. Very professional and a pleasure to deal with.

Rob · 19 September 2024

Agent replied · 23 October 2024

Morning Rob,Thank you for your lovely review! We're thrilled to hear that you were impressed with our quick and professional service in marketing your property for renting. It's always a pleasure to assist and ensure a smooth process for our clients. Best regards, Cubitt & West

4/5

Trustpilot

Job well done!

Cubitt & West Redhill helped us sell an apartment recently. The exchange of contract and completion processes were affected by non-responsive counterparties and multiple complications. Georgia the Sales Co-ordinator was pro-active and critical in helping us navigate through the issues to achieve a successful sale. We couldn't have done it without her help. Her service was excellent!

Jenny · 10 November 2022

Agent replied · 23 October 2024

Thank you for taking the time to leave a review. Best wishes,Cubitt & West

5/5

Trustpilot

thank you Micah!

I would like to send a massive thank you to Micah Roye for giving me and my partner the smoothest experience with our first time renting. It was so quick and efficient, a 10/10 service.

Lily · 19 May 2023

5/5

Trustpilot

Fantastic customer service

Fantastic customer service, Zak was enthusiastic to assist us and offered really good advise, scheduled viewings and arranged an appointment with the mortgage advisor immediately, most definitely a company I would like to proceed with in purchasing our first home. Highly recommended.

Jason · 17 September 2022

5/5

Trustpilot

Brilliant support and help

Julie Bramble and Andrew McLaughlin have been superb in the marketing and sale of my late brother in laws property. They have been very supportive to my family during a difficult period and ensured everyone was kept informed in each step of the process. I cannot recommend them or Cubitt & West highly enough.

Kmaksy · 9 February 2023

Agent replied · 23 October 2024

Good afternoon,We appreciate your kind words about Andy from our Southsea branch and Julie, our Sales Progressor, through such a difficult time for you and your family. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations DirectorCubitt & West

5/5

Trustpilot

Julie Bramble always kept us up to date…

Julie Bramble always kept us up to date with how our sale was progressing or not as the case may have been. Our buyers silicitors at times were not of the best and Julie worked hard to keep the sale on track. I can't praise her enough. Thank you, Julie.

Keith · 14 June 2023

Agent replied · 23 October 2024

Good afternoon,Thank-you for your kind words about our Senior Sales Progressor, Julie. I will be sure to pass your comments along to the team.Kind regards,Cubitt & West

5/5

Google

From beginning to end the service both Nayim, Alan and the rest of the team gave me was 100%. They were always available and on hand when needed, a really friendly team whom have made my transition from living in London out to Leathered that bit more enjoyable. I would highly recommend Cubitt & West Leatherhead to everyone looking in the area. Thank you again for all of you help and support.

Amy · 27 October 2019

Agent replied · 25 October 2024

Hello, Thank you for leaving us your feedback! Best wishes, Cubitt and West

4/5

Trustpilot

The communication was brilliant

The communication was brilliant. The properties matched our specifications. Gina, Nichole and Millie were excellent in keeping us informed.

LB · 13 April 2021

Agent replied · 23 October 2024

Dear Mr BurchellMany thanks for leaving a review of our Crawley office. It's great to read how you found the communication from Gina, Nichole and Millie to be brilliant.kind regardsBecky Jennings, Operations DirectorCubitt & West

4/5

Trustpilot

Just sold a property through property salecubit/west…

Just sold a property through cubit/west southsea. And they certainly done a great job and especially Julie who helped get it over the line.

Kevin · 8 February 2024

5/5

Trustpilot

Ashington Branch - Recommended

Heidi and the team were helpful throughout our purchase. They were proactive and kept us all in the loop.

Paj17 · 14 March 2021

Agent replied · 23 October 2024

Thank you for taking the time to leave a review. Best wishes,Cubitt & West

5/5

Trustpilot

I'm a first time renter and Olivia at…

I'm a first time renter and Olivia at cubbit and west was great at explaining the process and the steps involved in renting and answerd my questions quickly.

Sophie · 13 September 2024

Agent replied · 23 October 2024

Morning Sophie,Thank you for your lovely review! We're glad to hear that Olivia was able to guide you through the renting process and answer your questions promptly. It's fantastic to know that your first renting experience was a positive one. Best wishes, Cubitt & West

5/5

Trustpilot

Great service

Great service. Karen Fogarty kept us well informed of everything that was going on and kept things moving.

Rob · 12 May 2021

Agent replied · 23 October 2024

Thank you for taking the time to leave a review. Best wishes,Cubitt & West

1/5

Trustpilot

After the sale of the house it got more EXPENSIVE

After the sale of the house went through I was given a conveyancing quote from them with a breakdown of costs of Conveyancing Fees £1,254.00 inc a £25 deposit.In literally one day of being contacted by their legal team the cost became £2,638.86 with another deposit required of £344.66I need no mortgage and very little in the way of legal guidance however Cubit and West are very misleading with this and I would urge anyone not to feel pressured in to using their legal team and seek an independant conveyancer

SteveEightBit · 15 July 2023

5/5

Trustpilot

Becky has been super supportive with…

Becky has been super supportive with her excellent response to all my questions, provided detailed explanation to all I needed to know about the apartment.I will refer my friends to Cubitt & West.I can't thank them enough.

Moses · 9 February 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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