Every review we hold for the Leamington Spa office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleIn a nutshell, their sales tactics are to massively overvalue your property, to the tune of about 10-15% more than any other agent, in order to get you excited, just so that you sign up with them.
Then 3-4 months later, after it hasn’t sold, they will tell you to drop your asking price. This is all premeditated from the outset, dishonest.
Joanne · 21 June 2020
Agent replied · 20 June 2024
Hi Joanne, we do not have any record of dealing with a Joanne S at our Leamington office so please contact mike@sheldonbosleyknight.co.uk if your query is genuine so we can resolve this. Thanks, Sheldon Bosley Knight.
★★★★★ 5/5
GoogleSelling the home of my elderly mother in order to move her closer to family after she had lived there for 50 years (and during a pandemic) was a daunting prospect. The team at Sheldon Bosley Knight was brilliant from the initial consultation and valuation with Andrew right through to completion.
In terms of showing the house and dealing with feedback and offers, they were well organised and communicated everything clearly. They helped us deal with the restrictions required by the pandemic and gave us plenty of warning of showings. Most of all, they came across as genuine and helpful and didn't try to push us into making decisions we might regret later.
Where SBK really came into their own was in the time between accepting the offer and completion. I honestly think I would have gone crazy without Norma keeping the lines of communication open and explaining the reasons for delays and where we were in the process. She was the one who kept in touch with the buyers, solicitors, and our seller\'s estate agent, even when things didn't seem to be moving forward, and made sure I wasn't tearing my hair out in frustration. During the final week before the move, there was a lot of confusion and dates being changed with us stuck in the middle trying to accommodate everybody, and it was Norma who was the voice of reason and calm and even helped me find a removal company who could help.
I couldn't recommend them enough to anyone selling in the Leamington area. (Source : allAgents)PositiveResponsiveness, Quality, Professionalism, Value
Lisa · 21 June 2022
★★★★★ 4/5
GoogleI have rented for a number of years and Sheldon Bosley Knight (as well as Wigwam who they took over) are the best letting agents I have dealt with so far. They are professional and reasonable.
Lucy · 21 June 2023
Agent replied · 20 June 2024
Hi Lucy,
Thank you for your 4-star review.
We are so pleased to hear that your experience with us over the past few years has been professional and reasonable. We are always happy to help!
Kind regards,
Sophia
Directors Office
★★★★★ 5/5
GoogleFantastic service!
I have previously questioned the cost of estate agents and the value they bring to the process, but I would unreservedly recommend Sheldon Bosley Knight for their knowledge, expertise and professionalism. The whole team have been amazing throughout the entire process.PositiveResponsiveness, Quality, Professionalism, Value
Chloe · 21 June 2022
Agent replied · 20 June 2024
Hi Chloe, thank you for your feedback and your recommendation. We couldn't agree more, Andrew and his team's local knowledge and expertise are formidable. We are very pleased to hear that you enjoyed your experience with us. We wish you all the best.
★★★★★ 5/5
GoogleI can't fault the service we received by Ian. Always accessible, helpful and friendly. We used for sale and purchase and are very happy with the results. (Source : allAgents)
Ann · 21 June 2023
Agent replied · 20 June 2024
Hi Ann,
Thank you for your 5-star review.
We are delighted to hear that you found Ian helpful and accessible throughout your experience with us. We wish you all the best!
Kind regards,
Sophia
Directors Office
★★★★★ 1/5
GoogleOnce you contact them forget that you born as a human being. You are an object. they dont care what issues their flat causes because they lied to you from the very start. 10 out of 10 customer of theirs hates them! 5 star reviews probably bought and far away from the true. Most unfriendly agency I ever met. Keep away from them! Seriously! They made my lifetime shorter by a year that is for sure.
When I said I can show the issues of this flat they did not care. They only taking care of their wallet. Skip their advertisements!NegativeQuality, Professionalism
Kuti · 27 August 2020
★★★★★ 5/5
GoogleLouisa is very professional whilst being kind and understanding. Good service.
Nathan · 21 June 2023
★★★★★ 5/5
GoogleHaving used several local estate agents over the years, Knight and Rennie are in a league of their own. Professional staff with expert knowledge are a winning combination. There is no reason to go anywhere else.
Andrew · 23 June 2013
★★★★★ 5/5
GoogleI am extremely impressed by SBK Leamington Spa, the entire lettings process has been wonderfully smooth and all interactions with SBK’s Marc & Faye have been an absolute pleasure! I cannot recommend them highly enough (and I qualify that statement by personal experience of other managing Agents)
Having a property to let, I had arranged back to back meetings to review the services of 6 different local managing agents so that I could compare and contrast their service offerings.
After conducting meetings with all of my chosen Agents, I was absolutely resolute on selecting SBK Leamington Spa to let and manage my property after meeting with Marc & Faye!
Not only were Marc and Faye incredibly knowledgeable, professional, thorough and flexible - but they were also extremely warm and friendly people, approachable, helpful and most importantly, proactive.
I engaged SBK at 10:00AM and by midday the property was photographed and marketed online - and I must add that the photos they took are gorgeous!
If you’re looking for a genuinely caring and engaged Agent who keeps you suitably updated, sends informative answers to key questions before you have even asked, and people who are an absolute pleasure to work with, then SBK are the right choice!
Thank you SBK!
Leila · 22 June 2018
★★★★★ 5/5
GoogleWe received excellent service from Knight and Rennie when they sold our home, we were always kept fully informed, given sound advice and nothing was too much trouble, making what can be a stressful process that little bit easier. Knight and Rennie also managed the letting on our property and again their service was second to none, communication between myself and all the staff was good, they dealt with every issue promptly and above all fairly. I would definitely recommend Knight and Rennie to anyone looking for a trustworthy service.
Gini · 22 June 2016
★★★★★ 1/5
Googlewhoever has given this estate agent five stars should hear about my experience. I've called and e-mailed them to discuss putting my prperty on the market. No call back, no acknowledgment. I called into the Kenilworth office and my details were written down. no response, I've seen a property I am really keen on, which is being marketed by KR so again I called into the Kenilworth office. The blonde disinterested girl working int here firstly denied that KR were marketing the property. She did not suggest I try the Leamington Office, however I asked her to check. She disappeared to the back of the office came back and said "oh yeah.. right... it is Leamington". I asked for a brochure only to be told they don't have one, so I suggested they could send one to me. This was three weeks ago. Still no sign of it. So thanks, KR, I expect I have no chance now of selling and buying with you in time. I don't even know why there is not a chance to give KR a 0/5 because quite frankly that is all they are worth.
Sandra · 23 June 2015
★★★★★ 5/5
GoogleAfter four weeks that my son was looking for a house to rent, I went from Spain to help him to find it. I visited many agents in Leamington and the houses that they show me were not what I wanted. We were very nervous because the university had started and we didn't have a house.
Somebody told me about Knight & Rennie. I went there and met Tamara. I explained her what I wanted, she understood me perfect and we went quickly to see an apartment. I couldn't believe, after so long, I had found what I was looking for. She was very helpful with us. I really recommend Knight & Rennie
Yolanda · 23 June 2014
★★★★★ 5/5
GoogleI have used Knight & Rennie Estate Agents on a number of occasions over the past few years. As well as being competitively priced, compared to others (even in the Leamington Spa area) it is a different order of magnitude in terms of Common Sense; Maturity; Helpfulness; and Experience. So many times when I am dealing with other estate agents, it feels like people going through the motions or people on their first job. The culture in this team is completely different and most refreshing. They have on a number of occasions gone out of their way to help me.
I would not hesitate to recommend to anybody considering buying or selling in this area.
David · 23 June 2013
★★★★★ 5/5
GoogleHaving had our house on the market over the years with other agents we were struck with how different Knight & Rennie are from the rest. It really felt as though the staff cared; their passion for wanting to sell the house was clear from the outset and their enthusiasm, commitment and dedication to doing so never faltered throughout the process. Our situation was quite an unusual one and Oliver, in particular, understood it completely. We had more viewings than we ever had with previous agents with very clear and helpful feedback after each one, whereas other agents just kept us guessing! The sales particulars were stunning with beautiful photographs taken of the property. Above all, we were impressed by the very obvious fact that Oliver, Victoria and everybody there goes out of their way to help their clients and do the best by them; a quality I feel is sadly lacking in other agents.
I cannot speak highly enough of Knight & Rennie - I've already recommended them to anyone I know who is thinking of moving home and wouldn't hesitate to keep on recommending them to friends and family.
Thank you Knight & Rennie for making our extremely difficult and stressful situation rather more bearable - without you, we would still be in our old house!!
Lucy · 23 June 2013
★★★★★ 1/5
TrustpilotConsistently selling customers short
I am somewhat disappointed with this business.
Mr · 20 July 2025
★★★★★ 5/5
GoogleHighly recommended, very efficient & professional in all communications. Claire in the Leamington office was especially very helpful.PositiveProfessionalism
Charlotte · 21 June 2022
Agent replied · 20 June 2024
Thank you for your review Charlotte. Its great to hear our team in Leamington delivered such a great service.
★★★★★ 5/5
GoogleGreat service and very efficient working with Louisa. Louisa helped us in acquiring the apartment we currently live in. Working with her has been smooth and has a good knowledge of what she does.Will recommend anytime!
Munira · 21 June 2023
★★★★★ 5/5
GoogleExcellent service 5 stars would highly recommendPositiveResponsiveness, Quality, Professionalism
Michael · 27 August 2022
Agent replied · 20 June 2024
Hi Michael, thank you for your review and 5-star rating. We really appreciate your recommendation
★★★★★ 5/5
GoogleWe bought our house through SBK. I would recommend them as the process seemed to go smoother and easier compared to other agencies out there. Communication was good throughout the process and the whole staff was there to help out with anything.
Mihai · 21 June 2022
★★★★★ 5/5
GoogleWith less than three weeks to go until university starts, and in a very urgent situation, several Agents turned us down due to us being students.Claire from the Letting department showed great compassion and allowed us to view a house. She presented our case to the new Landlord and within a few hours he accepted our offer.
Kunmi · 22 June 2016
★★★★★ 5/5
GoogleThe SBK team made my transition from homeowner to landlord an absolute breeze. From marketing my property to finding the best tenants for it, Claire & Louisa worked tirelessly to ensure I had peace of mind!PositiveResponsiveness, Quality, Professionalism, Value
Andrew · 27 August 2022
★★★★★ 5/5
GoogleVery positive experience selling our house via SBK. Professional and friendly. Would recommend.PositiveProfessionalism
Caroline · 27 August 2021
Agent replied · 20 June 2024
Thank you for your feedback Caroline. We are very pleased to hear you've had a positive experience with us.
★★★★★ 1/5
GoogleMiserable, rude, patronising staff who refuse to do anything further than the bare minimum to help their customers.
Gemma · 21 June 2020
Agent replied · 20 June 2024
Hi Gemma, we do not have any record of dealing with a Gemma Greene at our Leamington office so please contact mike@sheldonbosleyknight.co.uk if your query is genuine so we can resolve this. Thanks, Sheldon Bosley Knight.
★★★★★ 5/5
GoogleFirst class operation
Winston · 21 June 2021
Agent replied · 20 June 2024
Thank you for your comment Mr Warhurst. We believe so too. Its great to hear the leamington team delivered this level of service for you.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.