R A Bennett and Partners Leamington Spa reviews

★★★★★ 5/5

Google

We have had problems with our own property resulting at us having to move into a rental property at short notice, fortunately we saw a property listed on RA Bennett's website that fitted the bill. Penny and the team at Bennett's provided a very professional service that enabled us to move into the temporary accommodation in a week, the service provided was greatly appreciated at what has been a very stressful time in our life.

Robin · 14 June 2023

★★★★★ 5/5

Google

Phoebe has been extremly helpful and knowledgeable, everything has gone quick and great. Thank you :)

Hanna · 27 November 2025

★★★★★ 5/5

Google

Amazing! We moved to a new house and the process was so fast and stress free. lauren and Lily were extremely helpful, friendly and professional all the way. We had a stressful experience with a previous letting agency so I called and asked questions many times and every time Lauren and Lily explained patiently thank you! Highly recommended.

Sara · 2 June 2024

★★★★★ 5/5

Google

Phoebe was excellent at assisting us move into our new home. Always quick responses and helped solve any issues / concerns we had.

Chris · 3 September 2025

★★★★★ 5/5

Google

I would highly recommend R A Bennett. The Leamington Spa Branch played a major role in finding our first home. Buying a house in the UK is a long and bureaucratic process, so our massive thank you to Pauline and Rachel, who supported us from day one with their great personable approach and listening skills. In the next couple of days we get the keys to our new home! Thank you team.

Anna · 14 June 2023

★★★★★ 5/5

Google

Excellent service from R A Bennett, special mention to Maisie for all of her help throughout the process. Appreciate the speed at which everything was sorted and would highly recommend.

Ian · 3 April 2026

★★★★★ 5/5

Trustpilot

Simply the best!!

Firstly, we must thank the Broadway office for everything they did for us from our first viewing until completion day. Amelia is very professional and also extremely knowledgeable. Affable and friendly she navigated us through some potentially difficult situations. Supported by Emily ( very supportive and Joe, Amelia has created a great team who will be there for you Whenever needed. We cannot recommend them highly enough. Thank you for everything you did for us, we are very grateful. Gavin and Tracey Morris

Gavin · 29 September 2024

★★★★★ 5/5

Google

I am pleased to write about their services are more than excellent as I find out my first accomodation in UK with qualitative, supportive and helpful services of R A Bennett Letting agents . I got excellent and guided support by their letting agents special thanks to Penny Hackett for her support and guidance during whole process of tenancy.

Ziyad · 11 March 2024

★★★★★ 5/5

Google

I've recently moved into a new flat managed by R A Bennett. Penny has been incredibly nice and helpful throughout the move in process, keeping me updated of developments and always promptly answering any queries I had. This really helped as I was moving a long way from Edinburgh to Leamington Spa. I had to reschedule my key pick up appointment at short notice due to difficulties travelling and Penny was very accommodating of this. So far it has been the easiest move in to a new rented property that I have experienced. On the first day of my tenancy I had a couple of issues with keys, and Penny really went above and beyond to help me out, coming down to the property personally to make sure the issues were resolved. The other people from R A Bennett that I have spoken to (Amey and William) during the process were also very pleasant to deal with.

Iain · 14 June 2022

★★★★★ 5/5

Google

At last!! A letting agency that treats its tenants as its customers not as second class citizens because we don't own houses in this property owning status obsessed nation. I'm sorry??? WHO creates the money that flows into a letting agency? If you buy a TV in a shop is the important customer the buyer or the supplier of the TV?? At 52 years old I have chosen not to buy and rent crown Estate farms and idyllic cottages in unbelievable locations that no amount of money can buy.. After death of my wife I chose to rent from private agencies.somehow I suddenly felt like i was a second class citizen..??! The house owners being godlike whilst we are merely the peasants who can't afford to buy our own homes like real people do. I have 5 Phds, own patents and 2 companies that will build me my dream eco house without a mortgage when I finally stop long enough to plan it all.put. But i must say 'please may i have some more' when i want something sorted out in a property that i probably pay the owners motgage on???! Hellooo - err it ME funding your business??! OK thats not the normal situation of a tenant and its taken me 15 years of struggle to get to this life, but every single tenant is the same customer funding the agents business and owners mortgages or income! R A Bennetts is the first agent where I have been made to feel like a much appreciated and valued customer.. for whom they will do all they can to.help you, find solutions to issues and represent your concerns to the owner as strongly as TV retailer would represent a customers dissatisfaction with a product to its suppliers. Every single staff member is like this so.it must be due to excellent management and leadership. From Penny who showed me around and handled every detail and call and request for measuring or revisits before moving in, to sam who did the key handover, to Nalatie handling all.my requests for updating washing machine and dishwasher etc. All treated ke with the lvrl of couretsy and care that you would expect in a 5 star hotel. Surely its rocket science for agents to realise that the key to really successful business is to keep your real customers happy? Loyalty comes from this - i will.think twice about moving again not only due to the house but also this level of service. Even if I did need to move, I would probably hold out for them to find the next property and not lose the fantastic level of service. Whoever leads this agency should get a bonus! Thank you

Phillip · 12 June 2022

★★★★★ 5/5

Google

*This review is for our Property Manager Dal B from Countrywide Management* Unfortunately, we had some problems with our hot water and Dal took on managing the issue, despite the fact this was outside of his usual area of work. From the offset, Dal put in a huge amount of effort to ensure the problem was dealt with swiftly and effectively. Dal was always positive, polite and very determined on our behalf in all of our communications. We are incredibly grateful for all of his hard work.

Tish · 12 June 2022

★★★★★ 1/5

Google

RUN FROM THIS AGENCY ! After several years renting flats in leamington spa, I can say that RA Bennet has been the worse agency we dealt with. 1. The clean had not been done at all before we arrived. There were some rotten food in the fridge and cupboards, and so much dirt everywhere left by the students who lived there before us. We had to wait for 3weeks to have a cleaner come. 2. Multiple things were broken -including windows, dishwasher, curtains… despite our desperate calls and e-mail throughout the year, no one ever came to repair them. Cherry on top : they deducted the repair price from our deposit at the end of our tenancy. (Deposit that we are btw still waiting to receive, although the tenancy ended 5months ago) 3. We had to wait for 4months to know what parking lot was ours, although it was included in our tenancy. -we almost had issues with with the police because we parked on lots that were not ours. 4. The agency gave us 1 electronic key, although we were 3 tenants, and no key to the mailbox. According to them,the previous tenants had lost the keys , and it was not the agency’s responsibility. And of course, they did not enable us to talk to the landlord at any point. If he knew all the issues we had, he d probably choose another agency.NegativeProfessionalism

Capucine · 12 June 2022

★★★★★ 5/5

Google

I am currently on the search for a property in Leamington Spa. It is a very competitive market which has left us feeling a little deflated after some poor customer services with OTHER agents. Our experience as a prospective buyer with R A Bennett has been so different. They have made us feel valued, taken the time to find out what we are looking for and take our feedback - they show they care about us finding our dream home and that we aren't just another number looking for a house in Leamington! This really matters to buyers when making the biggest personal investment we can make - choosing a home. Thank you Pauline and the team xPositiveQuality, Professionalism

Laura · 12 June 2022

★★★★★ 1/5

Trustpilot

Tried ringing the Stratford branch and…

Tried ringing the Stratford branch and left multiple voicemails never got back to us. Rang another branch who we then booked a viewing for a property on Saturday 7th March at 12:15. We waited & no one showed up. Tried calling but could not get through. Have gone to find the property to make sure we were in the right place to then discover it has actually sold. Not sure why we had been booked in for a viewing or was not told that the property had been sold so the viewing was cancelled. Not the best customer service & would not recommend using them.

Customer · 8 March 2026

★★★★★ 5/5

Google

We have had such a great experience with Chloe, Amber and Maisy in Lettings. They have been nothing short of amazing from start to finish, and really make the whole process easy and stress-free. Highly recommend! Thank you very much ladies 😊 …

Emily · 17 March 2026

★★★★★ 5/5

Google

I've exchanged on a house sold by R A Bennetts and it's not been the easiest transaction, yet Rachel at R A Bennetts has been amazing. So attentive and helpful with the case, always responds quickly and took our views as buyers into consideration. Thank you for your help and can't wait to complete in the new year!

Tara · 14 December 2023

★★★★★ 5/5

Google

Pheobe and Chloe were exceptionally helpful.

A · 6 December 2025

★★★★★ 5/5

Trustpilot

Currently viewing a lot of properties

Currently viewing a lot of properties. Appointment to view a property with R A Bennett. Met punctually with a warm welcome by Trainee negotiator Maya from the Dursley office. Maya handed me a set of particulars (the only negotiator to have details ready to give to me on viewing from the 4 properties that I had viewed that week with other agents). Big plus. All questions that I asked were either answered from notes at hand or written down for the information to be relayed to me later. The appointment was unhurried. A few key features highlighted without being too verbose or over the top. That evening I received an email with clear answers to questions that I had asked such as general running costs, who owned and was responsible for which boundary. Excellent service and a diligent member of staff.

Mike · 22 January 2026

★★★★★ 5/5

Google

Chloe town has been super in renting my property out. Her dedication and duty of care to always answer my questions has been most appreciated. I can call her and always expect any queries to be sorted within a quick timeframe. Thankyou RAB Bennet and Thankyou again Chloe for the service!

Robbo · 20 December 2025

★★★★★ 5/5

Google

We placed our house for sale with R A Bennett’s in leamington Spa. From start to finish the service received was excellent. From viewings to follow up calls they were always going the extra mile. Rachel was professional and persistent in both the sale and in following up with solicitors and buyers. Really can’t praise her and her team enough. We have recommended them to several of our friends recently, who also have nothing but praise for the team. Well done, great job!PositiveResponsiveness, Professionalism

Malcolm · 14 June 2021

★★★★★ 1/5

Google

We had the most awful experience with the Leamington Spa branch. Moving is stressful enough and these guys make sure it’s not any easier. Had no hot water due to a boiler fault. After numerous phone calls (if agent looking after your particular property is not in the office noone else will help you) and snotty emails from the property managers I had to actually go into their office to get it sorted. Their manager is a horrible man with an attitude problem, not making it any easier for someone who has to shower in freezing cold water in January. Way to go. On top of that we have been overcharged for first month’s rent. Agent assured it will go back to my bank, but after chasing said it will be deducted from next month’s rent instead. Contractors that they employ are utterly useless. Took over a month and 4 trips to fix broken shower. Broken cold tap took 2 attempts to fix too. Not to mention when you move in you automatically get switched to Spark Energy - also a company full of incompetent staff. They sign you up on the most expensive energy plan & it takes around 3 weeks to switch to a new provider. So you will have 3 weeks worth of energy at extortionate rates. BEWARE! So please if you can avoid these guys - make sure you do so and save yourself the stress.

Polina · 12 June 2021

★★★★★ 5/5

Google

Moving to a totally new area and having no knowledge of renting was a daunting task but one which was made oh so much easier by Amey and the whole team. Going through the process was as simple as could be and I always felt informed of the next steps. Amey was extremely helpful with any queries I had and cannot be faulted, always professional and genuinely cared about issues or concerns.PositiveResponsiveness, Professionalism

Ben · 14 June 2022

★★★★★ 5/5

Google

10/10 Service from R A Bennett when selling our home, Gemma was absolutely incredible she was always on hand to help us with any questions or worries that we had. Gemma also sold our house in under two weeks of putting it on the market and even found us the perfect buyer! we couldn't ask for anything more and would highly recommend.

A · 12 June 2023

★★★★★ 1/5

Trustpilot

Typical lying horrors

I won’t say which dump we had to deal with but they have to be the worst one, I have ever dealt with. Suffice to say they’ll do everything to get you to sign, and then after that, surprise surprise, flats not finished with essential work, then they state ‘well we don’t have to because you didn’t ask’ and then ‘well you’re signed now’ Also, they use questionable credit agencies to do checks as well that also ultimate people half way through applications to pay off debts that they are already paying, otherwise you can’t buy or rent. Genuinely couldn’t make this up! Absolutely shocking and not one f___ given by them. Audacity is the only word I’d use to describe them. Sadly this is that state of the UK now. No one cares at the top, so that filters down. Genuinely regret choosing them

Real · 2 May 2024