Every review we hold for the Leamington Spa office, from every platform, shown as written. First names only.
★★★★★ 5/5
Googleproof that there are also professional and very welcoming people. I highly recommend RA Bennet. A pleasant experience with Mrs. Penny! Thank you for everything!
Kind regards,
Catalin and Adrian!PositiveQuality, Professionalism, Value
Catalin · 28 August 2022
Agent replied · 13 June 2024
Thank you for your amazing 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleVery satisfied with the service and advice I received from Rob during my remortgage. He was incredibly helpful and knowledgeable, happy to answer all of my questions, and made sure that I was kept up to date with the status of the remortgage throughout the process. Definitely recommend!
Chris · 13 June 2018
Agent replied · 11 June 2024
Thank you for your 5* review! It is great to read that our local team have provided you with a great experience.
★★★★★ 5/5
GoogleWonderful customer service from Lily. Overall, I had a great experience!
Getrude · 13 March 2024
Agent replied · 11 June 2024
Getrude Sasraku thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleThe team at R&A Bennett have been extremely helpful and quick answering any questions I had while also solving any potential problems.
George · 14 June 2023
Agent replied · 13 June 2024
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI have always been told that estate agents were the enemy ( sorry) but when it came to buying our new home from R A Bennett, I couldn't have been happier with the service we got. Emma Franklin worked full time to get things moving for us and was brilliant with getting things done. Both her and Rachel provided great advice as well as a shoulder to cry on. Thank you so much for getting us our dream home. Highly recommended!
Emily · 13 June 2016
★★★★★ 1/5
Googlevery poor performance in handling the return of our deposit plus monies owed from overpaid rent - coming up to 4 weeks after checkout and still waiting for nearly £3000 from this lot. In terms of communication - zero pro activity and zero obvious desire to sort out the situation - out of sight out of mind and would strongly suggest you avoid this lot - the left hand doesnt know what the right is doing but seems very able to pass the buck from one to the other
Richard · 16 June 2015
★★★★★ 1/5
GoogleAvoid them at all costs. Very unprofessional. They never answer phones/emails. They blackmail you to use their mortgage advisor. Otherwise you will have no chance of getting your offer accepted.NegativeQuality, Professionalism
EO · 14 June 2022
Agent replied · 13 June 2024
Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk
Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotWorst estate agent ever in Leamington… They force you to use their mortgage advisor
Worst estate agent ever in Leamington Spa. We are trying to buy a house and whilst putting an offer on a property we have been told by them that if we don't use their mortgage advisor we are not likely to get the house. Surely this must be illegal to force us to use their mortgage services?! Very dissappointed. I will be complaining to the property ombudsman.
Mark · 6 October 2021
★★★★★ 5/5
GoogleMy partner and I couldn’t have hoped for better from the sales team. Would give 10 stars if I could!
Simon · 14 June 2023
Agent replied · 13 June 2024
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe staff were very friendly and helpful, making special arrangements and working with me to progress my application. Great communication and would be happy to work with them again! :)
Javier · 14 June 2022
Agent replied · 13 June 2024
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThank you to both Penny and Lauren.
Your efforts through such a stressful time were nothing less than superb!
Talan · 14 June 2023
Agent replied · 13 June 2024
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat and efficient service from the guys making the process a lot easier
Dariosh · 16 November 2023
Agent replied · 13 June 2024
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotR A BENNETT SCAMERS
Not much I want to say about R A BENNETT apart from pure scames and unprofessional never give them any money in till you sign for agrred property other wise you will never see your money back
Alan · 30 April 2024
★★★★★ 1/5
GoogleThis letting agent is: incompetent, negligent and dishonest.
Avoid at all costs.
Stephen · 16 November 2023
Agent replied · 13 June 2024
Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk
Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFrom start to finish we were kept well informed by the friendly and informative staff who we felt would put themselves out to assist in all our enquires.
Dave · 14 June 2022
Agent replied · 13 June 2024
Thanks so much for your lovely 5* review Dave! All the team really appreciate your kind words! Graham, Customer Relations
★★★★★ 5/5
GoogleDid a very professional service helping me find the ideal place to live. Nothing was too much trouble. Will definitely use their house finding service again if needed.
Michael · 14 June 2022
Agent replied · 13 June 2024
Many thanks for your wonderful 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleA friendly , effective and highly professional team - we felt very lucky to have this efficient estate agents deal with our purchase . Would highly recommend .
Jane · 14 June 2022
Agent replied · 13 June 2024
Hi Jane! Thanks so much for this great 5* review. The team really do appreciate your feedback and kind words. Graham - Customer Relations
★★★★★ 3/5
GoogleRegarding lettings, I have received good services, the communication was clear and pretty fast responses.
But once the contract signed, the agent lost quickly interest in term of response, support, and courtesy, which forced me to directly contact the landlord.
Vee · 24 October 2019
Agent replied · 22 October 2024
Hi Virginie
Thank you for leaving this review. It is great to hear that the communication and customer service provided by the letting team has been so good!
Kind regards, Chris
★★★★★ 5/5
GoogleThe staff at the Leamington branch were brilliant with my elderly mother who got quite stressed with the process of selling her property. They secured a very fair price and very patiently supported her through all the legal necessities of the sale.
Trevor · 15 June 2018
Agent replied · 13 June 2024
Hello Trevor, Congratulations on the sale of your mothers property. It is great to see that we were able to provide the high standard of service expected of us. We at R. A. Bennett & Partners in Leamington Spa would like to say thank you and wish you the best. Kind Regards
★★★★★ 3/5
GoogleRegarding lettings, I have received good services, the communication was clear and pretty fast responses.
But once the contract signed, the agent lost quickly interest in term of response, support, and courtesy, which forced me to directly contact the landlord.
Virginie · 15 June 2019
Agent replied · 13 June 2024
Hi Virginie
Thank you for leaving this review. It is great to hear that the communication and customer service provided by the letting team has been so good!
Kind regards, Chris
★★★★★ 1/5
TrustpilotWe've just taken our house off the…
We've just taken our house off the market with them in Cheltenham, five viewings in a year all time wasters, trying to get hold of them is a nightmare, got passed to the Evesham Office during Covid 19 and had to do a viewing myself which turned out to be another waste of time, and I shouldn't have done any viewings according to the Guidelines. Don't bother using them
Susan · 14 July 2020
★★★★★ 5/5
GoogleUsed the mortgage services from Countrywide through R.A. Bennett & Partners. The service we received was second to none. Robert took the time to talk us through everything to do with our mortgage options and even steered us in the right direction of where to get answers when the problems were not ones he could answer. Really appreciated all of the help and would certainly recommend the services, especially for first time buyers.
Gareth · 13 June 2018
★★★★★ 5/5
GoogleExtremely helpful
I am new to the country they made my search for good house easy
Joseph · 14 June 2023
Agent replied · 13 June 2024
Thanks Joseph for the excellent 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAs first time buyers, we are very pleased with the quality of service received. Our mortgage adviser, Rob, has been very friendly and helpful. He made the whole process was made very clear and simple. Would definitely recommend him to anyone!
Mamadou · 15 June 2017
Agent replied · 13 June 2024
Hi Mamadou, Thank you for leaving this amazing five star review, it is so pleasing to read how successful your purchase has been with help from Rob and the team at the Leamington-Spa Branch of R A Bennetts. I am happy you were able to take advantage of the straightforward, passionate and personal service the team work so hard to offer. Many thanks.
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