Every review we hold for the Leamington Spa office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI've been working with Herbie regarding a slightly complicated move and he's been nothing but helpful, friendly and accommodating. I've had some really poor experiences with other estate agents not wanting to accommodate my needs by Herbie has been a gent, very happy with process so far regardless of outcome!
Thomas · 5 March 2026
★★★★★ 5/5
GoogleStayed with the team for three years. Highly professional and they know the ins and outs of managing a property which made things straight forward. Checkin was smooth and handled over the video. Any amendments were made and the team is very responsive. Checkout was also smooth and communication is excellent.
I would encourage greater flexibility when renewing contracts when tenants are looking to shift.
M · 20 August 2024
Agent replied · 20 August 2026
Thank you so much for the positive review.
You have been an excellent tenant and a pleasure to work with.
We wish you and your family peace and happiness in your new home.
★★★★★ 5/5
GoogleRaphael and Emma were very helpful and made the whole process really straightforward and simple, they provided loads of helpful information at every stage - by far the best experience of renting a property we've ever had!
Molly · 20 August 2025
Agent replied · 20 August 2026
Thank you for the excellent review.
You have been a pleasure to work with. Emma and I wish you much peace and happiness in your new home.
★★★★★ 5/5
GoogleJordan Lewis was extremely helpful in showing me a property and was accommodating to the fact i needed a virtual viewing!
Mushtaq · 1 September 2026
★★★★★ 5/5
GoogleI cannot fault the service I received one bit. The Houseman team made my moving process stress free from start to finish. From the viewing with Raphael, to the referencing process with Emma. They were amazing. Emma was polite, professional and efficient. Always keeping me updated, every step of the way. Would 100% recommend them if you would like a seamless moving process.
Alisha · 20 August 2024
Agent replied · 20 August 2026
Thank you for the five-star review. You have been a pleasure to work with.
Emma and I wish you health and happiness in your new home. Raphael
★★★★★ 5/5
GoogleAppointment was on time. Was shown property by Jack who was very friendly and helpful. Enough time given to look around the property.
Linda · 5 December 2025
Agent replied · 5 September 2026
Hi Linda,
Thank you for your kind feedback! We’re pleased to hear that your appointment was on time and that Jack was friendly and helpful throughout the viewing, giving you plenty of time to look around the property. We’ll be sure to pass your kind words on to him.
Kind regards,
The Martin & Co Team
★★★★★ 5/5
GoogleBogdan Miu was the letting agent who showed us the properties.
He always open to discussion, quick when he replies and offert solutions regarding any matters that occurred in the proces of.
Thank you for you professionalism and for the punctuality.
Kind regards
Iulian
Iulian-Georgian · 5 March 2026
★★★★★ 5/5
GoogleI would like to express my sincere gratitude to Bogdan Oglu for the outstanding service he provided. From start to finish, his behaviour was incredibly respectful, polite, and professional. He conducted himself like a true gentleman throughout our interaction.
What stood out the most was his dedication; his follow-up was prompt and thorough, ensuring that everything was sorted perfectly. Furthermore, I must mention how impeccably dressed and smartly turned out he was, which truly reflected his high standards and respect for the customers.
Thank you, Bogdan, for such a brilliant experience. You are an absolute credit to the company!
Amir · 5 June 2026
★★★★★ 5/5
GoogleSam was a really nice, helpful and informative host. Very easy to book viewings. Really positive experience all around. Thanks a lot!
Alex · 5 August 2026
★★★★★ 5/5
GoogleBen was very helpful, positive, and professional. He arrived on time and guided me through the property clearly.
Defne · 29 August 2026
★★★★★ 5/5
GoogleGreat experience with Jordan and Sam. Both were friendly, professional and very helpful throughout the viewing process. Would definitely recommend.
Nab · 15 August 2026
★★★★★ 5/5
GoogleJordan was super friendly and informative about the property. Very professional and we loved that he was on time and prepared.
Heart · 5 August 2026
★★★★★ 5/5
GoogleJack was very helpful and gave us all the information we needed. I would recommend for anyone looking to rent.
Harminder · 5 December 2025
Agent replied · 5 September 2026
Hi Harminder,
Thank you for your kind feedback and recommendation! We’re pleased to hear that Jack was very helpful and provided all the information you needed throughout the process. We’ll be sure to pass your kind words on to him.
Kind regards,
The Martin & Co Team
★★★★★ 5/5
GoogleAwesome staff.. shout out to Herbie,Jack and other for helping us out!! Highly recommend 👌 …
Marissa · 5 January 2026
Agent replied · 5 September 2026
Hi Marissa,
Thank you for your kind feedback! We’re delighted to hear that Herbie, Jack, and the team provided such great support. We really appreciate your recommendation!
Kind regards,
The Martin & Co Team
★★★★★ 1/5
GoogleAvoid at all cost
Failed to act on serious health and safety issues
We experienced months of unresolved problems including a rat infestation, faulty ventilation and ongoing security failures.
Despite repeated reports, communication was slow and ineffective, mostly “we’re chasing it” with no real action. Even our formal request to leave early due to health risks was delayed with no urgency.
The conditions impacted our health, yet there was little accountability or meaningful response.
Polite communication, but ultimately a stressful and unacceptable experience.
Geoff · 5 May 2026
★★★★★ 5/5
GoogleWe work with Houseman as a cleaning contractor on a number of end of tenancy jobs - what stands them out for us is that they are professional, flexible, understanding and provide clear, concise instructions and information on the properties in question, and clearly have high standards in terms of tenants - a pleasure to work with
Mark · 20 February 2026
Agent replied · 20 August 2026
Thank you for the excellent review. We value our business relationship with you.
★★★★★ 5/5
GoogleThis is the perfect Estate for lettings. I had the pleasure to be introduced in a brand new place that I could call home. I enjoyed the viewing and I was impressed by Sam, the person who showed me the place. Not only he was helpful and nice, but he was also funny and true to nature! Give this guy a raise!
Gabriel · 29 August 2026
★★★★★ 5/5
GoogleI am happy I got the chance to view a property today . Thanks to Jordan
Elizabeth · 15 August 2026
★★★★★ 5/5
GoogleEasy to make an appointment to view a property with email confirmation follow up . Herbie was early for viewing and efficient to answer all questions and send through extra enquiries. Happy to recommend
Sue · 5 April 2026
★★★★★ 3/5
GoogleI had a wonderful experience viewing this house! The property was clean ,well - presented and even more spacious than I expected. The layout felt practical and inviting with plenty of natural light throughout. With little maintenance work, the place would be perfect. The agent was friendly ,knowledgeable and took The time to answer all my questions. Overall it left a very possitive impression.
Monika · 5 December 2025
Agent replied · 5 September 2026
Hi Monika,
Thank you for your lovely feedback! We’re delighted to hear that you had such a positive viewing experience and that you found the property clean, well presented, and more spacious than expected. It’s great to know the layout, natural light, and overall presentation made a strong impression, and that our agent was friendly, knowledgeable, and took the time to answer all your questions.
Kind regards,
The Martin & Co Team
★★★★★ 5/5
GoogleHerbie is a brilliant letting agent. Warm, welcoming and answered the many questions I had.
Waqar · 5 December 2025
Agent replied · 5 September 2026
Hi Waqar,
Thank you for your kind feedback! We’re delighted to hear that Herbie was warm, welcoming, and helpful in answering all your questions. We’ll be sure to pass your comments on to him.
Kind regards,
The Martin & Co Team
★★★★★ 5/5
GoogleSimran is exceptional. I can't speak highly enough of her work as my property manager. It's a genuine relief knowing she's handling everything with such competence and care!
Jay · 5 May 2026
★★★★★ 5/5
GoogleWent for a properly viewing in Harborne, the staff named Herbie we met was punctual and welcoming, greeting us with a smile as he waited for our arrival. He showed us around every part of the property, answered all our questions honestly and thoroughly, and remained patient and attentive throughout the viewing.He is very professional in the way he provided his services.
Abdulrasheed · 5 December 2025
Agent replied · 5 September 2026
Hi Abdulrasheed,
Thank you for your kind feedback! We’re delighted to hear that Herbie provided a professional, welcoming, and attentive experience during your property viewing in Harborne. We’ll be sure to pass your comments on to him.
Kind regards,
The Martin & Co Team
★★★★★ 5/5
GoogleHerbie was professional, patient, and really helpful during our viewing, made the process smooth and informative
Abdulahi · 5 November 2025
Agent replied · 5 September 2026
Hi Abdulahi,
Thank you for your kind words! We’re pleased to hear Herbie was professional, … More
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