Every review we hold for the Leamington Spa office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotOutstanding service and Care
We have had a private landlord for over 8 years, Loveitts were instructed to take over the property rental due to a change in circumstances which we did not expect and had a big impact on us as a family.The Loveitts team reached out to us, theyhave been fantastic in handling everything, we ultimately decided to move house and relocate over 100 miles to be with extended family. Over the last 8 months they have been able to support and give us advise, even when we informed them that we wanted to give notice on the property they continued to support and advise us. James came out to the property he has given us a lot of supprt and advise. I went to drop the keys into the Coventry office and the staff were all very welcoming. It has been a pleasure dealing with Loveitts through this whole process. Big thank you from all the family!! Jason
Jason · 31 July 2024
Agent replied · 24 August 2024
Thank you for this excellent review Jason, the team in Coventry are thankful for you taking the time to lodge this on our page.
★★★★★ 5/5
TrustpilotIf we could give more stars we would
If we could give more stars we would. Avril and Katie went above and beyond to help us secure our rental property. We would recommend Loveitts to anyone looking to rent. Thank you to you both.
Mark · 17 May 2024
Agent replied · 15 June 2024
A five star review is always great to receive and shows we are top of the charts! Thank you!
★★★★★ 4/5
TrustpilotA very friendly and efficient team who…
A very friendly and efficient team who work well together to provide a great service. Had my house on the market for a week and had an offer accepted at the full asking price. Despite this fast turn around there were 7 viewings and a further 5 organised for the coming days which were subsequently cancelled.A big thank you to Charis, Chalsey and Amanda for all their hard work and regular updates on progress.
TopGeard · 7 May 2019
Agent replied · 15 June 2024
Many thanks for your feedback which is greatly received. Our team will be very pleased.
★★★★★ 5/5
TrustpilotMade selling my house easy
Made selling my house easy. Friendly and professional, great communication. Excellent advice and guidance throughout the process (it was my first time selling a property) without pressuring.Jason and Steve made it all very manageable. Great photos and write up on all the usual and many extra areas. Sold the house in under a week from the first viewing and under 2 weeks total.
Victoria · 24 February 2022
Agent replied · 15 June 2024
Fantastic to hear that your property sold so quickly and easily.
★★★★★ 5/5
TrustpilotGreat buying experience
Michelle chased the vendors at every opportunity and always kept me in the loop, she always made sure I had an update before the weekend.She was really professional from start to finish, would highly recommend Lovitts!Jamie was also helpful when I spoke to him too.
Elliot · 3 November 2023
Agent replied · 15 June 2024
Thank you for the five star review for our sales team
★★★★★ 1/5
TrustpilotWE RENTED A PROPERTY THROUGH LOVEITTS…
WE RENTED A PROPERTY THROUGH LOVEITTS AND AT FIRST THEY WERE GREAT SUPER FRIENDLY. HOWEVER SLOWLY WE STARTED SEEING ISSUES WITH THE PROPERTY I.E. GAS/HEATING WE REPORTED THIS TO THE MAINTENANCE BUT THEY DIDN'T BOTHER AND TOLD US TO CONTACT BRITISH GAS DIRECTLY. THE MAINTENANCE WERE USELESS WE COMPLAINED ABOUT THE DAMP AND THE EXTRACTOR FAN NOT WORKING SINCE WE MOVED IN THROUGHOUT - YET THEY STILL TOOK MONEY FROM OUR DEPOSIT FOR DAMP IN THE BATHROOM DESPITE US HAVING THE WINDOW OPEN 24/7. THEY ARE EXTREMELY UNPROFESSIONAL AND WILL KEEP YOUR DEPOSIT - I WOULD NOT RENT FROM THEM EVER AGAIN
Anonymous · 22 July 2024
Agent replied · 15 June 2024
Loveitts are at a loss with regards to this review and would strongly refute any claims of wrongdoing. We are happy to discuss your comments further and would welcome the chance to discuss your complaints. Please call the team on 024 76 228 111.
★★★★★ 5/5
TrustpilotPurchase of property
Michelle the sales progresser was always a call or email away . Always keeping me updated on the progress. Steve was a pleasure to deal with sorting out the keys for completion and arranging further viewings .
Jade · 2 April 2024
Agent replied · 15 June 2024
Our Nuneaton team thrive on reviews such as this so thank you for taking the time
★★★★★ 5/5
TrustpilotHighly recommend Loveitts
I couldn’t recommend Loveitts, and specifically Emma, more. If I could give more than 5 stars I would. We were working to really tight deadlines to get a survey completed on our house, and Emma was very reassuring and professional throughout the whole process. Very friendly service and had zero issues or constructive feedback to give after the process was complete.
Patricia · 25 March 2022
Agent replied · 15 June 2024
Thank you for your kind review which is very much appreciated. We are delighted to have been able to assist and wish you all the best with your house sale.
★★★★★ 2/5
TrustpilotDo not trust Loveitts
We recently went to market to sell our home. We chose the agent selling the house we wanted to buy, which was outlined from the beginning by us, along with budget, expectations, and that we wanted a transparent and trusting relationship from the start. We put in an offer which we were told was liked by the vendor and that we’d have a week whilst they were on holiday to present our property in readiness. We were of the understanding that we were the primary contestant for the property but this was not the case, we were actually insurance in case the purchaser they had already acted on pulled out. We were not told of this purchaser, meaning we never stood a chance of buying this property. We went through allowing viewing of our own property unaware we did not have a chance of the house we were on the market to buy had already sold, and when we were informed, it was on the back of a discussion regarding our own property viewing.We are now of the impression that Loveitts, recently bought by another company, operate for their own purposes. They are opaque. Untrustworthy and we hope we never have to deal with this company again as we know that we could not trust anything they said. They will do anything for their commission, using your hard earned property. You are nothing but their cash vehicle. Disgusting.
Paul · 29 June 2024
Agent replied · 24 August 2024
Thank-you for your feedback, we are a long standing independent firm of estate agents , serving the people of Coventry for over 180 years, with a strong work ethic & high service standards, we value & appreciate all constructive feedback in order to continue our excellent standards of customer service. We have taken on board your comments and will address internally to ensure our staff are continually trained in any event.
★★★★★ 5/5
TrustpilotI highly recommend
It was very refreshing to speak to someone in this industry who is keen , honest and professional as well as realistic and competent so thank you.
I appreciate very much your advice and wish you all the best going forward .
Amal · 28 October 2025
Agent replied · 24 December 2025
Thank you so much for your kind words. We’re delighted to hear that you appreciated our honest and professional approach. Your feedback means a great deal to us, and we wish you all the very best for the future.
★★★★★ 1/5
TrustpilotAVOID AT ALL COSTS!!!
Loveitts have been completely unhelpful in resolving repeated parking fines issued against me, even though I hold a valid permit and have adhered to all the rules. Instead of standing up for their tenants, they wash their hands of the matter and leave you to deal with it yourself. It’s disgraceful that tenants are treated this way. Their failure to protect residents from predatory parking practices shows a total lack of accountability or care. I cannot recommend them to anyone looking for a reliable or responsible letting agent.
Lo · 28 August 2025
★★★★★ 5/5
TrustpilotSally & Sara. Fantastic & so helpful
Used sally & Sara who were absolutely fantastic and so professional. That found me a buyer really quickly. Would use again no issues
A · 9 April 2026
Agent replied · 1 June 2026
Thank you for your great feedback. We’re delighted to hear Sally and Sara provided such a professional service and secured a buyer quickly. We really appreciate your support and look forward to working with you again.
★★★★★ 5/5
TrustpilotThe whole process of purchasing a…
The whole process of purchasing a property with Loveitt was made easy by a great team (Michelle, Connor, Jamie and Chelsey). They supported through out no matter the issue.
Ryan · 12 August 2024
Agent replied · 24 August 2024
Thank you for the excellent review for our sales team in Coventry
★★★★★ 5/5
GoogleMyself and my husband bought a house 5 years ago with Loveitts and yesterday late afternoon I called with a quest the person who answered the phone was very polite and said that the person that could help was busy but he would get back to us ASAP. For my surprise less then 5 minimum Jas Bagri returned my call and he remembered us and he was so friend and professional he was interested in what we were asking him he made sure he understood our quest and accept to help us with the urgent letter that we needed.
We would like to say big THANK YOU Jas for being so prompt and helpful to me and my family. Nothing seemed to much trouble for him.
A · 18 June 2023
★★★★★ 5/5
GoogleI chose Loveitts because when Jas Bagri came to view and discuss marketing the property I was impressed with his professionalism, knowledge and manner. I didn’t even consult another agent! Throughout the process he was diligent and helpful and particularly good at liaising between parties. On the odd occasion that Jas was not available his colleagues, particularly Ryan, were always aware of matters in hand and able to help. The sale was negotiated and managed well and I had confidence in Jas to deal with enquiries. I was so pleased that Jas more than justified my initial impression of him and did all that he promised in a calm and thorough manner, he is a lovely chap and the whole team work very well together.
Nicki · 18 June 2023
★★★★★ 5/5
TrustpilotLoveitts negotiated a lease extension…
Loveitts negotiated a lease extension on a property we own. Emma Books dealt with everything and was a great help, it was a simple painless process and we were kept informed throughout. I’ve used Loveitts since we bought our first home through them in 1988, I wouldn’t hesitate to recommend Emma and Loveitts, they are easy to do business with.
Alastair · 25 March 2022
Agent replied · 15 June 2024
Thank you for your kind comments which are much appreciated, it is always great to have repeat business from previous clients.
★★★★★ 4/5
TrustpilotBrilliant staff!
Michelle was an amazing help during the house purchasing process; she is personable and very helpful, often going above and beyond to ensure that you feel listened to and valued in what otherwise can be a very stressful time. The whole Loveitts team, including Steve and Jason, have been great and have always tried to be accommodating.
Meena · 5 August 2022
Agent replied · 15 June 2024
Great review thank you!
★★★★★ 5/5
TrustpilotAbove and beyond :)
Got awesome guidance from Becky when booking a last minute viewing.She's looked after us, as we were travelling from London to Coventry and managed to squeeze us in for an early viewing, although spaces were tight.She's also gone above and beyond in making sure we get to the house safe and sound, and on time. She's given us an idea on how quickly taxis will come, how far is our next viewing, etc.Honestly, couldn't have wished for a better agent to chat to. Much appreciated Becky.Justas
Justas · 3 June 2024
Agent replied · 15 June 2024
Our lettings team in Coventry always looks to go above and beyond so thank you for this review!
★★★★★ 5/5
TrustpilotAuction
I dealt with Sara, she was very helpful and kept me updated with the progress on selling the house. I would use Loveitts again if i was going sell a property through auction.
Customer · 4 May 2024
Agent replied · 15 June 2024
That's great news! Thank you.
★★★★★ 1/5
TrustpilotNot professional
Not professional. As we had a sale agreed, they ask for a lot of documentations which I provided them. But they haven’t told me that it is in chain. When they told me, at that time, He said the vendor is happy to break the chain, then another person enters who was in charge of the case and said she is not going to break the chain. I even have the valuation done. Loss a lot of money and time. They don’t have serious sellers.
HA · 8 May 2024
Agent replied · 15 June 2024
Hello, HamzaThank you for your feedback and concerns regarding handling the sale of the property you were interested in. I understand your frustration and want to address the points you've raised. Firstly, we apologise if there was any confusion regarding the chain involved in the property sale process. When we discussed the possibility of breaking the chain, it was merely presented as one of the potential outcomes, not a definite course of action. I aimed to clarify this matter with you on several occasions. Throughout our interactions, I made efforts to ensure that you were informed about the implications of the chain and its potential impact on your purchase. I did not guarantee that the chain would be broken, and I reiterated this point during our recent discussions. I understand that this situation has caused you inconvenience and financial loss, and we sincerely apologise. It was never our intention to mislead or provide false expectations. Moving forward, we are committed to addressing any concerns and assisting you in navigating the property market to find a suitable alternative. Please feel free to contact us directly if you want to discuss this matter further or if there's anything else I can assist you with.
★★★★★ 5/5
TrustpilotSo helpful throughout a very stressful…
So helpful throughout a very stressful process which lasted 7 months! Especially good towards the end when didn’t know what day exchange / completion would take place .Michelle was quicker at communicating than solicitors and kept me up-to date every step of the way! Would definitely use again sold 2 different properties of mine where other agents failed to.
Claire · 2 February 2022
Agent replied · 15 June 2024
We pride ourselves on providing a reliable service during what can be a stressful time and we thank you for using Loveitts
★★★★★ 5/5
TrustpilotWhat an excellent service
What an excellent service! Im so happy that it all came to such a fast conclusion. Sally, Sara & Chloe were very involved at every turn & I really felt true confidence that no matter what the challenge they addressed it fully & properly. Thank you so much
Emma · 11 April 2023
Agent replied · 15 June 2024
So pleased we were able get this one sold for you, it had its challenges, but we got there!
★★★★★ 5/5
TrustpilotA totally professional service from…
A totally professional service from start to finish … but always with that friendly personal touch. Thank you.
J · 24 April 2026
Agent replied · 1 June 2026
Thank you for your kind words. We’re delighted you experienced both a professional and personal service throughout. We really appreciate your feedback.
★★★★★ 3/5
TrustpilotNot the best but not the worse experience.
Lack of communication sometimes, slow updating the portal set up so had no idea how things were going, felt i did most of the chasing. Had no Idea when i agreed to sell with loveitts i would have to pay the lease management pack lucky enough i was able to afford the fee. The good bit loveitts managed to complete my sale at the same time as my purchase.
Caroline · 30 October 2024
Agent replied · 22 December 2024
Your review is appreciated. We are always updating the portal when we are aware of information - communication is key and we understand this. Thank you for the feedback.
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