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Webbers Estate Agents Launceston reviews

4.4

β˜…β˜…β˜…β˜…β˜… Great

278 reviews across 2 platforms

10a Broad Street, Launceston PL15 8AD

Webbers Estate Agents's Launceston office at 10a Broad Street is rated 4.4 out of 5 across 278 reviews on two platforms, including 188 Google reviews rated 4.6. The 90 Trustpilot count is for the whole business. Checked 9 October 2026.

Google logo

4.6 / 5

188

Reviews on Google

This office

Trustpilot logo

90

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

About Webbers Estate Agents Launceston

Webbers Launceston, located in the heart of Launceston, Cornwall, serves as a central hub for property expertise. Our friendly and approachable team is dedicated to guiding clients through buying, selling, or renting homes in the picturesque region. Offering personalised services, we cater to the unique needs of first-time homebuyers, experienced investors, and those considering property sales. The office provides extensive property listings, featuring a diverse range of homes from charming cottages to spacious family residences, making it a one-stop destination for individuals exploring properties for sale or selling their homes in the area.

Reviews

Every review we hold for the Launceston office, from every platform, shown as written. First names only.

5/5

Google

Fantastic experience had so far in the sale of my house. Lucy, Kelly and Donna have all been excellent

David Β· 25 July 2024

Agent replied Β· 25 July 2026

We really do appreciate you taking the time to leave your review David, the Newcastle team are delighted with your comments. Sarah Mains

5/5

Google

These people went above and beyond to help us finally exchange on our house yesterday. it was a long chain with complications and if it wasn’t for Teresa along with help from John we would not be moving today Thank you for all your help 😁 …

Billie Β· 24 March 2022

Agent replied Β· 24 March 2026

Thank you, Billie, for leaving us such a wonderful 5-star review of Webbers Estate Agents in Launceston. Although you left your feedback a little while ago, we are still so pleased to know that Teresa and John were able to support you through a complicated chain and help you reach exchange. At Webbers Launceston, we are committed to going above and beyond for our clients with their property sales, and your kind words are very much appreciated. We hope you have enjoyed your home since your move. Best wishes, The Webbers Launceston Team

1/5

Google

Would not recommend to anyone, they wasted our 8 months with millions of excuses.

Gonca Β· 27 August 2024

Agent replied Β· 27 August 2026

Gonca, I'm very sorry you feel this way. We always strive to be the best company we can and always welcome all and any feedback. We would love to hear more from you if you're able to give us a call on 0151 645 7070 or drop us an email at max.rossiter@karltatler.com. Many thanks!

5/5

Google

Such a lovely and friendly estate agents, always there when you need them and keep you updated

Kate Β· 27 August 2025

5/5

Google

Thank you so much for your great service. Finally a homeowner thanks to you.

Dogukan Β· 25 July 2024

Agent replied Β· 25 July 2026

That's great to read Serif, many thanks for your five star review and good luck in your new home. Sarah Mains

5/5

Trustpilot

Full marks

Full marks to Caroline at the Wellington branch for helping us to make our purchase, which involved a rather lengthy and and intricate chain.

John Β· 14 December 2023

Agent replied Β· 5 October 2026

Although your review was left a little while ago, we still wanted to thank you for your kind words. We’re delighted to hear that Caroline at our Wellington branch was able to guide you through a complex purchase and help make the process a success. Your feedback is greatly appreciated by all of us at Webbers Wellington. Warm regards, The Webbers Wellington Team

5/5

Google

Eexcellent services and professional advise provided for the rental of the property

UKPOST Β· 25 July 2024

Agent replied Β· 25 July 2026

That's great to read, many thanks for your five star review. Sarah Mains

5/5

Google

Scott keeps me informed, responds to queries in a timely manner.

David Β· 25 July 2024

Agent replied Β· 25 July 2026

That's great David! Thank you for taking the time to leave a five star review for Scott. Sarah Mains.

5/5

Google

Very friendly and professional team at Webbers, Launceston Branch. Great communication and extremely helpful.

Kevin Β· 24 March 2024

Agent replied Β· 25 December 2024

Thank you for taking the time to post this Kevin, we really appreciate it. Kind regards.

5/5

Google

Very professional and efficient and friendly service, so grateful to the Launceston office staff.

Carrie Β· 24 March 2024

Agent replied Β· 25 December 2024

Dear Carrie, Thank you very much for your kind words, we really appreciate it.

5/5

Google

As always Scott provided a A* service

Suki Β· 25 July 2024

Agent replied Β· 25 July 2026

Thank you for taking the time to leave a five star review Suki, I really appreciate it. Sarah Mains

2/5

Google

Had booked an appointment to view a house. I asked if anyone had viewed it already or was going to be viewing it, they said yes but it’s not a first come first serve system. They said all applications will be handed to landlord and then he …

Georgia Β· 8 October 2019

Agent replied Β· 7 June 2023

During your initial telephone enquiry on 7 March we informed you that viewings had previously taken place but that the property was still available. We explained that given the high level of interest we were scheduled to carry out further … More

5/5

Google

Amazing service from start to finish.

Molly Β· 25 July 2024

Agent replied Β· 25 July 2026

Wonderful! Many thanks for taking the time to leave this review Molly. Sarah Mains

5/5

Google

We are enormously grateful to Max Rossiter at this office for pulling off a challenging sale! He was always in contact and kept us right up to date on progress throughout in a very professional manner.

John Β· 27 August 2024

5/5

Google

Mr George and Roy Dove from BLACKPOOL I'm from LAUNCESTON ARIGINALY AND I AM LOOKING TO MOVE BACK TO MY HOME TOWN AFTER BEING AWAY FROM LAUNCESTON MYSELF FOR 42 YEARS I RANG GEMMA AND SHE WAS AMAZING SO VERY HELPFUL AND UNDERSTANDING …

George Β· 8 October 2020

Agent replied Β· 24 March 2026

Thank you, George and Roy, for leaving your 5-star review of Webbers Estate Agents in Launceston. Although you shared your feedback a while ago, we truly appreciate your kind words and are delighted to know Gemma was so helpful, … More

1/5

Google

A very poor service!, and I will never Rent a property from them again. My daughter rented a 1 PILLAR BARN full of DAMP, MOULD COLD not SUCURE after only 2 months of a 6 month contract. They were useless, unhelpful and failed in there …

Steve Β· 8 October 2019

Agent replied Β· 7 June 2023

We are very surprised to read your comments. We took the tenants complaint seriously and arranged for a builder to assess the property. He confirmed there were no structural defects and that the cause of the β€œdamp” was actually … More

5/5

Google

Excellent service, very efficient, would recommend!

Mr Β· 27 August 2025

5/5

Google

Lorraine effectively Co ordinated the process and was always willing to assist which was very helpful and much appreciated during a property purchase. Thank you.

Andrew Β· 24 March 2023

Agent replied Β· 24 March 2026

Thank you Andrew for your lovely words. Best wishes.

1/5

Google

Shocking service once again from webbers customer service terrible offers not put forward when they said they would just to push up prices .. they should be embarressed please use another agents ...

Mark Β· 24 March 2022

Agent replied Β· 24 March 2026

Your comments have been noted by the management team and we are always open to further discussion should you wish to talk through your experience with us directly. … More

5/5

Google

A really professional service provided by Ashleigh Ghader from the Bebington office. Polite, responsive, knowledgeable person who knows how to manage the business effectively with the best possible outcome for the customer

Debs Β· 27 August 2024

1/5

Google

Shockingly poor communication from Holly in lettings.

Kelly Β· 24 March 2024

Agent replied Β· 2 October 2023

Dear Kelly, We are sorry to see that you feel communication was poor, we believe your review is regarding interest in one of our rental properties; initially you would have received a response advising that due to high volumes of enquiries, we will be in contact only if we can offer a viewing. We did send another property that may have been of interest and better suited to your criteria. A call received on the 15th August highlighted that you were not happy with being offered another property and wanted to see the initial enquired property, it was explained that the property is not suitable for your search and your partner advised that you are not interested in the other offered property. We therefore feel we have been helpful and are unable to agree with your one star review. With many thanks, The Webbers Team.

5/5

Google

A Company that go the extra mile

Eileen Β· 24 March 2024

Agent replied Β· 6 February 2024

Thank you so much Eileen we strive to provide the very highest standards of service and are so pleased that we were able to help you by going the extra mile. Best wishes from all the team.

4/5

Google

Depending on the colleague that deals with your case can vary the service a lot. Initially we had several colleagues working with us, which meant we felt we were almost being harassed, which added to the stress of buying our first home. …

Emily Β· 8 October 2018

Agent replied Β· 7 June 2023

Thank you for your feedback and have taken your comments into account. We are always looking to improve our service as customer care is our number one priority. We are pleased to see you felt that overall our service was 4 star. We wish you the very best for the future.

5/5

Google

Always efficient and prompt to respond

Josephine Β· 24 March 2024

Agent replied Β· 22 February 2024

Dear Josephine , thank you very much indeed for your super 5 star review. It’s been a real pleasure to have been able to help you for many years now. We very much appreciate your continued valued business. All the best from us all.

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Questions about Webbers Estate Agents Launceston

How many reviews does Webbers Estate Agents Launceston have?

Webbers Estate Agents's Launceston office has 278 reviews across two platforms: 188 on Google, 90 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Webbers Estate Agents Launceston's rating?

Webbers Estate Agents Launceston is rated 4.4 out of 5 across all 278 reviews, and 4.6 out of 5 on Google from 188 reviews, checked 9 October 2026.

Where is Webbers Estate Agents's Launceston office?

Webbers Estate Agents Launceston, 10a Broad Street, Launceston PL15 8AD.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.