Every review we hold for the Launceston office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe selected Stags to market our house because they have long experience of country properties and they had sold our previous house some 30 years previously.The whole experience back then was excellent. Nothing has changed! The local staff are professional, courteous, helpful, and cheerful. A pleasure to work with and when our first buyers pulled out at the last minute these attributes came to the fore and a successful sale has been achieved. Thank you Greg and Jordan and your team. Well done! You deserve the 5 star rating!
David · 18 April 2026
Agent replied · 23 April 2026
Dear David,
Thank you for your kind words and for choosing Stags once again after all these years. We’re delighted our expertise in country property continues to stand out, and it was a pleasure assisting you with both your sale and onward purchase. Achieving a successful outcome together, even with unexpected challenges, is exactly what we strive for.
Thank you again for your trust and recommendation, we wish you every happiness in your new home.
From Greg and The Stags Launceston Team
★★★★★ 5/5
GoogleWe recently bought a house through Stags in Launceston. Our agent, Elsie, was absolutely brilliant - so professional, knowledgeable, and helpful. We did not have the most straight forward purchase - the place we bought had a number of complexities. But Elsie went above and beyond to help us get it over the line, and we are really grateful for her help and committment. She was always on the other end of the phone when we needed her and we are really appreciative of her hard work - and getting us into our lovely new home.
Emily · 16 April 2026
Agent replied · 23 April 2026
Dear Emily,
Thank you very much for the 5 star review. We’re really grateful for your feedback and pleased that we could support you through the complex purchase. We wish you every happiness in your new home!
From Elsie and The Stags Launceston Team
★★★★★ 5/5
GoogleWe have just completed a sale and a purchase with Staggs and are extremely happy with the service that Greg , Jordan and the team provided.
Throughout the process they were informative, professional and gave confidence that a sale would happen even when the market has shifted.
We would totally recommend them to anyone who is about to start the process
Thank you everyone!
Kevin · 28 October 2025
Agent replied · 26 January 2026
Thank you so much for your kind words and for taking the time to share your experience. We’re delighted to hear that you were pleased with both the sale and purchase through Stags.
Wishing you all the very best for the future, and thank you once again for placing your trust in us.
Warm regards,
Greg, Jordan and the Stags Launceston Team
★★★★★ 5/5
GoogleWe dealt with Elsie at the Launceston branch and could not have asked her to do more. Nothing seemed to be too much trouble and she was always friendly, courteous and professional. She kept us updated at every stage and made our move a lot less stressful than it could have been. Thank you Elsie and the rest of the team.
Barry · 26 October 2025
Agent replied · 26 March 2026
Thank you for taking the time to leave such a kind review, Barry. It was a pleasure to work with you, if we can be of any help in the future please do not hesitate to ask. … More
★★★★★ 5/5
GoogleWe used Stags at Launceston to sell our property in 2024. Greg and the team were superb in liaising with each party involved in the process. Greg particularly went above and beyond in dealing with difficulties encountered with our onward purchase. His advice was spot on and his experience and calm manner, very welcome during such a stressful time. The rest of the team also deserves a big thank you too, in particular, Elsie who was always just a phone call away to allay any concerns or answer questions - nothing was too much trouble.
All in all, now we are at the end of the process, we know that we made the right decision when we chose Stags and we wholeheartedly recommend them.
Ruth · 26 March 2025
Agent replied · 9 January 2025
Thank you for your kind words, we are so glad your experience was positive. It was a pleasure working with you and we wish you all the best in 2025 with your new home. Best Wishes, The Team at Stags.
★★★★★ 5/5
GoogleI recently used Stags Launceston to sell my property. Selling a property can be a stressful time and this sale was not without its stress, the team at Stags in Launceston were supportive and professional throughout the process. The team in the office, in particular Elsie and Anna were always a pleasure to deal with. Both Greg and Jordan were always available to discuss any concerns I had and I would have no hesitation in using them again in the future.
Jamie · 26 March 2025
Agent replied · 9 January 2025
Dear Jamie,
Thank you for your lovely review, we’re delighted that you were pleased with our service and it was a pleasure assisting you with the sale of your property.
Wishing you all the best for the future!
The team at Stags Launceston
★★★★★ 5/5
GoogleWe decided to use Stags to sell our property and it was definitely the right decision. The whole team have been great but I must give a huge thanks to Greg. From start to finish he has gone above and beyond to ensure we were kept updated and he endeavoured to keep everything on track whilst eliminating any element of stress.
I will definitely pass on my recommendations to all friends and family and thanks again for making our sale feel like such a quick and easy process.
Nakita · 1 March 2025
Agent replied · 28 August 2025
Dear Nakita and Olly, thank you so much for your kind review. We pride ourselves on the service we provide from start to finish and are delighted to hear that you’re pleased with your decision to sell via our Launceston Office. It was a pleasure assisting you throughout the sale and we wish you all the very best with your onward move.
Kind regards,
Greg and the Stags Launceston Team
★★★★★ 5/5
GoogleWe cannot praise all of the team, at Stags in Launceston highly enough! They truly went above and beyond their duty for us, especially as we pulled out of one sale just a couple of weeks before we were due to sign contracts, (long story) We had to find somewhere very quickly so our sale could continue and piers and all the team were outstanding! A big shout out to Elsie too, sorry we caused you a few headaches! Consummate professionals! A massive thank you from John and Elaine.
Elaine · 1 March 2025
Agent replied · 28 August 2025
Thank you for taking the time to write such a nice review. We are so pleased that we were able to help you, it was a real pleasure to work with you both. Wishing you all the best, and if we can be of any assistance in the future, please do not hesitate to contact us.
Kindest regards,
-The team at Stags Launceston
★★★★★ 5/5
GoogleWe recently sold a property through Stags in Launceston. Greg was really helpful and efficient. He was always keen to listen to our wishes and concerns and kept us informed of developments through the whole process. If he was not available other members of the team were just as helpful. We looked at several estate agents when we decided to put our property on the market. We are definitely happy that we chose Stags.
Christine · 26 March 2025
Agent replied · 24 August 2024
Thank you for your kind review, it was a pleasure working with you for the sale of your beautiful cottage. We’re very grateful that you chose us as your agent and we’re delighted that you found the whole process of selling through Stags, a positive one. All the best, Greg and the Team at Stags Launceston
★★★★★ 5/5
GoogleI have recently purchased a property through Stags Launceston office. They were extremely helpful at every stage of the process. The office was always contactable which makes a refreshing change, and they made a potentially difficult purchase as smooth as anyone could. Elsie was fabulous; calm and knowledgeable, she was like a rock in the midst of the storm swirling around my chain and legal advisors.
Andy · 30 April 2025
Agent replied · 26 March 2026
Dear Andy,
Thank you for taking the time to write such a nice review. We are so pleased that we were able to help you find your next home and we hope you will be very happy there!
Best Wishes, Elsie and the Stags Launceston Team
★★★★★ 5/5
GoogleWant to thank Alisha who was amazing helping us rent out first home as a family , it was so smooth and answered all our question and was kind and caring and so helpful the whole way threw ,
Once again thank you sooo much
Hayley · 27 November 2025
Agent replied · 26 January 2026
Thank you for your kind words, we are so glad they you are happy with you new home and wish you all the best.
Alisha, Emma and the Launceston team
★★★★★ 5/5
GoogleWe recently purchased a property through Stags and Greg was brilliant from the moment we called to view a property. He kept us well informed along the whole process and was actually better than the agent we were selling with. We would 100% recommend and use again.
Liam · 28 October 2025
Agent replied · 26 January 2026
We really appreciate you taking the time to share this! It’s fantastic to hear that Greg was there for you every step of the way and that you felt so well looked after. We’re thrilled you'd choose us again and will be sure to pass on your lovely comments to Greg. Thanks again and enjoy your new home!
★★★★★ 5/5
GoogleWe sold some land with Stags, just recently. They were unfailingly professional and helpful. The level of knowledge about selling agricultural land in West Devon and East Cornwall was second to none, the advice was excellent. We reached a great price for the land and were very pleased with everything.
We would like to thank the team at Stags, Launceston for their help.
Patrick · 26 March 2025
Agent replied · 24 August 2024
Dear Patrick, thank you so much for taking the time to write such a lovely review, we appreciate your comments. It was a pleasure to work with you and we wish you all the best.
Kindest regards,
The team at Stags
★★★★★ 5/5
GoogleI purchased a house through stags and Elsie was brilliant kept us up to date with everything nothing was too much trouble. We wished we had used stags for selling but will do in the future. Would recommend they are so professional.
Michelle · 28 October 2025
Agent replied · 26 January 2026
Michelle,
Thank you for your lovely review! We're so pleased to hear that your experience … More
★★★★★ 5/5
GoogleJordan at Stags in Launceston was fabulous to deal with and hands down, have been the best estate agent we’ve never dealt with. Throughout the whole process, he was efficient, cheerful and responsive and most importantly, kept ‘massaging’ through the chain to keep it on track when the inevitable niggles and delays happened.
Sandra · 22 May 2025
Agent replied · 13 August 2025
Thank you for taking the time to leave us such a wonderful review, Sandra. It was a pleasure to work with you, and we wish you all the best for the future.
Kindest regards,
Jordan and the team at Stags Launceston
★★★★★ 5/5
GoogleStags were extremely professional at handling what turned out to be a very ‘complicated’ sale from start to finish. I’m convinced that without their tenacity and sustained involvement the sale would not have completed. Greg kept me updated from start to finish and ‘always’ returned calls, emails and texts in a very timely fashion. It was very refreshing to find such a committed and communicative negotiator. Thank you Greg you have been truly amazing. Thanks to Jordan also for back up when needed! Would not hesitate to recommend Stags (Greg) as a truly professional and committed estate agency.
Les · 26 March 2024
Agent replied · 26 November 2023
Thank you for such a kind review. It was a pleasure dealing with you when you purchased the barn, and it was great to work together again to achieve a sale in what is very much a changing market. We wish you all the very best with your future plans. Kindest regards, -Greg and the Stags Launceston team
★★★★★ 5/5
GoogleWe have been very impressed with the service from Stags. Greg and the team were friendly and efficient, and always available to help. After nearly a year with other agents, with few viewings, our first viewing with Stags resulted in a sale, which was completed easily. We are very happy with their service.
Ken · 26 March 2025
Agent replied · 24 August 2024
Dear Ken and Margaret, thank you for the great review. Following on from your attempts with other agents, it was a pleasure working together in achieving you a sale swiftly and smoothly, which met with your preferred timescales. We wish you all the best with your onward move. Kind regards, Greg and the team at Stags Launceston
★★★★★ 5/5
GoogleI'm seldom if ever compelled to write a review, but in this instance I believe credit is due.
A simple house sale you'd think....no, not when the purchasers solicitor suddenly ups and says 'errrr, I can't do land' ...this was almost near the point of an expected exchange!!!
But Stags, said no, this is okay it can be sorted...and it was.
My point of contact was amazing, and I can't say that enough, simply brilliant. I'm sure at times when I phoned, they must've thought, not her again, but always kind, cheerful and professional, absolutely brilliant. Thank you doesn't quite seem enough.
Sarah · 28 October 2025
Agent replied · 26 January 2026
Sarah, Thank you so much for your thoughtful words. We're very grateful you took the time to share your experience. Selling a home can be stressful enough without unexpected hiccups, and we're so glad we could help smooth things over when challenges arose. Thank you again, it was a pleasure working with you!
★★★★★ 5/5
GoogleI sold my house with Stags and Greg and his team were extremely professional from start to finish.They couldn’t have been more helpful, kept me informed all through the sale and gave great advice. I'd like to thank them all for their efforts and would definitively use their services again.
Gisela · 26 March 2025
Agent replied · 24 August 2024
Dear Gisela,
Thank you for entrusting us to deal with the sale of your smallholding. We’re delighted to hear you were pleased with the service and advice, and wouldn’t hesitate to use us again. We hope we’re able to help again in the future.
Kind Regards,
Stags Launceston
★★★★★ 5/5
GoogleGreat service, we moved in 6 weeks after having our offer accepted. A very professional and focused team in the Launceston office. Greg worked very hard behind the scenes coordinating all parties. We are now very happy living in our dream home.
Thank you Staggs
Andy - callington
Andy · 26 March 2025
Agent replied · 9 January 2025
Dear Andy,
Thank you for your kind review of our Launceston Office. We’re absolutely delighted for you that we could assist in your purchase going through so swiftly and smoothly, and that you found the whole team professional and focused. With very best wishes to you both in your new home.
Kind Regards,
Stags Launceston
★★★★★ 4/5
GoogleMy sale completed within only three weeks of my offer being accepted, so I didn’t have a huge experience with the agency, however, dealings with Greg & Jordan were always engaging and positive.
The only downside was that it took nearly a week for my cash, asking price offer to be accepted, hence the 4 and not 5 star review. The reason was explained that they were experiencing a lot of withdrawals, which they were trying to safeguard by having other interested parties in the wings. So I’m terms of looking after their seller, who is their priority, they were doing the right thing, which would lean me towards using them to sell my property. If there was a 4.5 option, I’d choose it.
Andy · 26 March 2023
Agent replied · 26 March 2026
Thank you for your kind words, it was a pleasure assisting you with your purchase. We appreciate you acknowledging how we look after our clients and, if we can be of help in the future, please feel free to contact us. We wish you all the best in your new home!
★★★★★ 5/5
GoogleBeing able to purchase a small farm in Cornwall is a dream that’s come true for us. The process of acquiring the farm was not always straight forward and things did not always go our way. However, Andrew Ranson and the team at Stags were always there to guide, inform and reassure us. Even once the sale was completed and despite being the purchaser and not the client, Andrew remained generous with his time and valuable advice, helping us to settle quickly into our new home.
Julian · 26 March 2023
Agent replied · 8 June 2023
Thank you so much for taking the time to write such a lovely review, your comments are very much appreciated. Farm purchases are not always straightforward and your pragmatic approach was appreciated by our clients and ourselves. We wish you all the best in your new home!
Best wishes,
Andrew Ranson and the Stags Launceston team
★★★★★ 5/5
GoogleI really cant praise this place enough especially Greg who was absolutely brilliant from the start. He was patient, responsive, professional, exceptionally helpful and extremely honest and upfront. Always happy to communicate with me and kept me informed regularly. Each time I dealt with him he was pleasant and took the time to answer my questions and help me anyway he could. For this I am very grateful.
I have dealt with many, many agents in my time and have always needed to maintain my guard up and never really trusted them. Greg however is completely different and by far the best I have deal with. His colleagues have been very good too and I have nothing but praise for Stags as a whole. Greg is surely a huge asset to this company and I believe he will have a remarkable career and excel to the top. Thank you!
S · 26 March 2023
Agent replied · 8 June 2023
We are extremely grateful for you taking the time to review your experience with us and are delighted to hear that it is has been your best experience of dealing with an agent.
We always strive to provide an exceptional service for all of our clients and purchasers and comments like this encourage us even further.
We wish you all the very best in your new home and settling into the area,
The team at Stags Launceston
★★★★★ 5/5
GoogleI would highly recommend Stags estate agents . We have had a fantastic experience with the launceston office with the sale of our house .
Everyone was very professional .
Elsie who was dealing with the sale went over and above to ensure the sale went as smoothly as possible.
Big thank you from Andrew and Michelle .
Michelle · 22 January 2026
Agent replied · 26 January 2026
Please may you respond:
Thank you so much for your kind words. We’re delighted to hear that you were pleased with your experience.
Wishing you all the very best for your next adventure and thank you once again for placing your trust in us for selling your home.
All the best,
Elsie and the Launceston team.
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