Every review we hold for the Lancing office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleExcellent service from Karlie! She's been working very hard on our purchase and following up each week with the other members of the chain. We could do with a hand unpacking boxes, but we have been so impressed and grateful for your helpful and kind support. This is such a stressful process so you and your colleagues have a huge part to play in smoothing that out. Frankly what we would like to think is good old fashioned service but often sadly lacking in this world!
Thank you and wishing you all a very lovely Christmas break and I hope things go well for next year! 🎄❤️🎅
Home beside the seaside for Christmas, what else matters for now!
Sally · 7 June 2021
Agent replied · 7 June 2023
Thanks for the lovely review! We will pass on your kind words.
★★★★★ 5/5
GoogleJames recently helped us complete our first house purchase and I can’t praise him enough. Any issues faced he responded quickly via email and phone and made the whole first time buying process so easy. He’s a credit to this branch. Thank you so much!
Harriet · 15 April 2024
Agent replied · 29 October 2023
We are delighted to hear that you had a great experience with us. Thank you for sharing your positive feedback and for choosing Michael Jones.
★★★★★ 5/5
GoogleFeeling a bit unimpressed by two competitor Estate Agents Dominic from Michael Jones arrived and completely turned things around with his knowledge and detail. He handled the marketing and sale of our property keeping us well informed through out and during our absence took on various tasks over and above what he needed to.
So pleased we called Michael Jones!
Thanks
Mike Barker
Mike · 8 June 2018
★★★★★ 5/5
GoogleThese estate agents are superb. Full of knowledge and advice and in particular James was a real help and made the whole process seem effortless. Which is more than I can say for my solicitor.
Highly recommend them. Professional knowledgeable and really friendly.
Use then and ask for James Great guy
J
Deus · 8 June 2019
★★★★★ 5/5
GoogleLovely happy friendly team. Always so helpful and professional. Beautiful modern office with the nicest people working here. Hats off to you all for being the absolute best estate agents ever! Keep up the good work guys, we need you. Ditch the rest come to the best Michael Jones n Bacon, with the best staff ever.PositiveResponsiveness, Quality, Professionalism, Value
Kelly · 25 August 2021
Agent replied · 24 August 2024
Thanks for the lovely review Kelly!
★★★★★ 2/5
GoogleMy experience started ok - picture taking, description and marketing online all fine.
That’s about it.
Lots of promises weren’t kept which was the main thing for me.
No advice when the viewings dried up other than for me to reduce and reduce the price.
A rather cold bunch really, I suspect this was because they knew I could see through them.
No sales were achieved.
Fred · 8 June 2019
Agent replied · 7 June 2023
August response:
Dear Fred,
Please accept our apologies. We are naturally disappointed to hear that you were recently dissatisfied with the service from our Lancing office. We always strive to offer the best experience possible and take your feedback seriously.
We would like the opportunity of discussing this with you in more detail and would ask that you contact Dominic or Gary at your earliest convenience on 01903 522 000.
Kind regards,
Michael Jones Lancing Team
Updated response 5th September:
Further to your recent comment and our response, unfortunately we have not had any further response from you. Having completed a thorough search of our database consisting of several thousand properties, your name Fred Sweet is not recognised.
Therefore, can you please confirm that you have the correct estate agent or let us know if you are leaving this review on behalf of another party as we are taking this criticism extremely seriously. We hold an excellent reputation and naturally wish to politely reserve the right to defend our name wherever necessary, however will quite rightly wish to apologise should our service in any way have fallen below our usual high standards on this occasion.
Kind regards,
Michael Jones Lancing Team
★★★★★ 5/5
GoogleLovely happy friendly team. Always so helpful and professional. Beautiful modern office with the nicest people working here. Hats off to you all for being the absolute best estate agents ever! Keep up the good work guys, we need you. Ditch the rest come to the best Michael Jones n Bacon, with the best staff ever.
Kelly · 7 June 2021
Agent replied · 7 June 2023
Thanks for the lovely review Kelly!
★★★★★ 5/5
GoogleGreat service house sold in less than 24 hours Oliver was fantastic
Ashley · 7 June 2020
Agent replied · 7 June 2023
Thank you for your review! Glad to hear you had a great experience with us. All the best of luck in your move.
★★★★★ 5/5
GoogleCurrently in the process of moving into my first home with my partner and Jake and the team have all been so helpful with helping us move we are very greatful!
Thankyou to you all would highly recommend BACON AND CO!!!
Rachel · 8 June 2018
★★★★★ 5/5
GoogleAbsolutely faultless from start to finish.
Gary Evans was a delight to deal with, fantastic customer service and great communication throughout the whole process.
Couldn’t recommend them enough!!
Jessica · 8 June 2019
★★★★★ 5/5
GoogleGood lettings agent. As a new Landlord they understood my concerns always kept me in the loop and helped with my first steps in being a landlord.
Not about to change anytime soon.PositiveResponsiveness, Professionalism, Value
Simon · 25 August 2021
Agent replied · 7 June 2023
Thanks so much Simon.
★★★★★ 5/5
GoogleThanks to Gary,Dominic and the whole team for all their work in what was a stressful time for us, couldn't have asked for a better service.
Sheila · 8 June 2019
★★★★★ 5/5
GoogleThanks Hayley, I think your team are a great credit to you and if I may say so a reflection of how good you are at your chosen career.
Benn · 9 June 2014
★★★★★ 5/5
GoogleJake was extremely helpful and patient. I would highly recommend as all staffs are friendly and helpful. All information was communicated to me professionally.
Robbins · 8 June 2018
★★★★★ 5/5
GoogleCould not have asked more of the firm or Gary, one of the directors. Everything was done promptly and professionally.
Tim · 8 June 2019
★★★★★ 5/5
GoogleFive star service, sale went through with no hassle, Oliver sold the property really quickly, and karlie was thorough friendly helpful with the paperwork, nice company to deal with
Mcws · 7 June 2021
Agent replied · 7 June 2023
Thank you so much for the lovely review, we will pass on your kind words.
★★★★★ 5/5
GoogleSam and the team have been brilliant - really knew the area and the property, communicated fantastically and recommended great service-suppliers too.
Emma · 8 June 2017
★★★★★ 1/5
GoogleAbsolutely awful Estate Agent, can't even begin to express how terrible their service was to my family and I. When we had carbon monoxide in the property, THEY DID NOTHING. I'm so shocked and horrified to find out they are still an active …
Elsie · 15 April 2023
★★★★★ 5/5
GoogleProffessional team..gave good sound advice on selling..very supportive and would most definitely use them again. James you have been amazing..keeping me updated and now helping me to buy somewhere else.
Tooth · 7 June 2020
Agent replied · 7 June 2023
Thanks so much for the lovely feedback.
★★★★★ 5/5
GoogleHelped us buy in 5-6 weeks. Supportive and efficient. Very grateful.
Sarah · 15 April 2023
Agent replied · 7 June 2023
Great to hear, thank you Sarah
★★★★★ 5/5
GoogleCannot praise the staff enough for the sale of our property. Nothing was too much trouble.
BrianK · 7 June 2022
Agent replied · 7 June 2023
Thank you Brian!
★★★★★ 5/5
GoogleStaff are very helpful good social distancing and a good laugh, great central location in the town.
Katie · 7 June 2021
Agent replied · 7 June 2023
Thanks so much Katie.
★★★★★ 5/5
GoogleThis firm gave exceptional service throughout the sales process
Suzie · 11 August 2022
Agent replied · 7 June 2023
Thank you Suzie
★★★★★ 5/5
GoogleExcellent Estate Agents. Well recommend. Friendly and nice.
Adam · 10 September 2022
Agent replied · 7 June 2023
Thank you Adam.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
