Every review we hold for the Lancaster office, from every platform, shown as written. First names only.
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5/5
GoogleWe received first class assistance, advice and support throughout the sale of our parents house and were impressed by the professional and efficient service given to us. Thankyou to Greg, Lisa, Karen, and Denise, for all your excellent work and we would highly recommend this estate agent to anyone looking to sell.
David Β· 21 May 2022
Agent replied
Thank you so much for your kind words, David. We really appreciate you taking the time out to share your experience with us!
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5/5
Googlewonderful service from the start and on going, Becky, Tilly, and Beth are a pleasure to deal on every level, and thank you for your on going service, HIGHLY recommend. many thanks, Joan & pat π β¦
Joan Β· 29 September 2023
Agent replied Β· 29 October 2023
Thank you for this great review Joan, we really appreciate this π β¦
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5/5
GoogleI saw a post on ritemove about the type of property I have been looking for for many months.
The young lady I spoke with from Mitre house lettings and sales was Jorden Lee.
I truly cannot thank her enough for her support and advise on how to negotiate the rental process .
I am currently awaiting response about the references I have submitted .
Thanks entirely to Jorden I believe I may soon be living exactly where I have been hoping for β¦
Catherine Β· 18 October 2022
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5/5
GoogleThe lettings team at Mighty House has been ever so hopeful. With some rather complex issues, they have been able to provide truly valuable guidance. In fact, Beccy has gone above and beyond to assist us with the situation we face. Thank you!
Alexandre Β· 14 March 2023
Agent replied
Thank you so much for your very kind review and taking the time to let us know of the valuable guidance you received and exceptional service from Beccy. We will be sure to pass your comments on to the team.
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5/5
GoogleI am currently under the process of renting a property through mighty house and its been such a pleasant process. I have had exceptional support from both Jordan and Becky through 2 rented properties and they have made the process as stress free and supported as possible when moving house.
Katie Β· 21 May 2022
Agent replied
Thanks for your feedback, Katie!
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5/5
GoogleI am very grateful to all of the mighty house team especially to Peter Charnley who personally dealt with the sale of our house. They all go above and beyond to ensure everything progresses and runs as smoothly as possible. They keep you well informed and up to date of the process throughout, I would defiantly recommend mighty house. A big thank you once again!!!
Kenise Β· 2 March 2017
Agent replied
That's really kind Kenise. Your comments are very much appreciated by everyone here at Mighty House.
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5/5
GoogleGreat services and patient agents. We are new comers in Lancaster, and Beth help us to move in within two weeks immediately. Very grateful to Mighty House and Beth.
Go Β· 21 January 2024
Agent replied Β· 19 June 2024
What a great review. Thank you very much for taking some time to send feedback. We really appreciate it.
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1/5
GooglePhoned this company a couple of time asking about pets on there rented properties and was told "well most of our properties don't accept pets" no offer of help or taking my details found the staff really rude and unhelpful even though they tell you they've been voted best estate agent in Lancaster what a load of rubbish thanks mighty house.
Gavin Β· 21 June 2019
Agent replied Β· 19 June 2024
Hi Gavin, I am very sorry to see your review. We do occasionally have owners who accept pets but more often than not I am afraid they specify that they do not want to have pets in their properties. We don't have your contact details and would like to make contact to see if we can help. Would you be able to call the office today before 4pm and the team will see if they can help? Or we are open again on Tuesday after the bank holiday. We will certainly do our best to help and if we don't have a suitable property at present we can keep your details and let you know if one comes available. We hope to hear from you. Peter
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1/5
GooglePhoned this company a couple of time asking about pets on there rented properties and was told "well most of our properties don't accept pets" no offer of help or taking my details found the staff really rude and unhelpful even though they tell you they've been voted best estate agent in Lancaster what a load of rubbish thanks mighty house.
Gavin Β· 2 March 2019
Agent replied
Hi Gavin, I am very sorry to see your review. We do occasionally have owners who accept pets but more often than not I am afraid they specify that they do not want to have pets in their properties. We don't have your contact details and would like to make contact to see if we can help. Would you be able to call the office today before 4pm and the team will see if they can help? Or we are open again on Tuesday after the bank holiday. We will certainly do our best to help and if we don't have a suitable property at present we can keep your details and let you know if one comes available. We hope to hear from you. Peter
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5/5
GoogleExcellent service with great communication from Tilly and Beth keeping me updated on everything, would def recommend thank you π β¦
Carolyn Β· 12 June 2024
Agent replied Β· 24 October 2024
What a great review - thank you so much Carolyn, we really appreciate it!
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5/5
GoogleI spoke with Greg today over the phone. He was very helpful & as a first time buyer who is very unsure of the whole process of house buying etc, he passed on some very good advice to help myself & my partner out. 5 stars!
Steph Β· 30 July 2022
Agent replied
Always happy to help!
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5/5
GoogleHighly recommended agency π. Always there to support and doing maintenance in quick time. π Thank you all the team... β¦
Joby Β· 5 June 2024
Agent replied Β· 24 October 2024
Thank you for this review, very positive and we are glad you had a great experience.
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5/5
GoogleAs a first time landlord we've found the service excellent π. We had so many questions and they've always responded quickly and been really helpful and friendly. Thank you π β¦
Emily Β· 5 November 2023
Agent replied Β· 26 November 2023
We are so happy to read this review, thank you very much Emily!
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5/5
GoogleWe have just bought a house through Mighty House and the experience was very positive. Their customer service is excellent and we were kept well informed throughout the process. Greg, in particular, was a pleasure to deal with and his in-depth knowledge and honest opinions were greatly appreciated. Many thanks for all your help, we would highly recommend your services.
Rhi Β· 2 March 2019
Agent replied
Thanks Rhi for the feedback!
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5/5
GoogleIt was not easy getting a house to rent especially with not enough references to ensure security as a migrant. Might house team helped me a lot and attended to all my problems professionally and efficiently. Greatly appreciated their support.
Diane Β· 16 January 2023
Agent replied
Thank you for your lovely review and great to hear you received a professional efficient service from our team.
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5/5
GoogleThe Mighty House team are fantastic, Emma, Beccy and Greg, I couldnβt have asked for better people to assist with the letting and then the sale of my property. Thank you so much you were always there to do whatever you could. Thanks very much. Anita. xx
Anita Β· 17 March 2022
Agent replied
It was a pleasure working for you Anita. All the best!
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5/5
GoogleMighty House have been extremely helpful and professional in our recent house sale. Always friendly and accommodating when phoning or e mailing and would have no hesitation in recommending them.
Jan Β· 15 October 2023
Agent replied Β· 29 October 2023
Great review! Thank you very much Jan, we really appreciate it.
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5/5
GoogleHaving worked with this team for over a year now, I can safely recommend them. The effort that they put into looking after their clients whether itβs to buy a house, rent it, or to provide student accommodation is second to none. Well done to Peter and all of the team, youβre doing a brilliant job!!
Pete Β· 1 March 2020
Agent replied
Hi Pete,
Thank you very much from all of us at Mighty House for your kind words.
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5/5
GoogleJorden at Mighthy House handled the viewing very professionally, having all the required facts to hand and being extremely sympathetic about the current market conditions. The application and response was very prompt and the overall service from Mighty House was excellent, from a tenant's perspective.
Ed Β· 21 May 2022
Agent replied
Thanks! Your feedback is very much appreciated, Ed!
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5/5
GoogleAmazing prompt and dedicated staff. Top notch service and support.
Harriet Β· 17 October 2024
Agent replied Β· 24 October 2024
Thank you for taking the time to share your experience! Weβre delighted to hear that you found our staff to be prompt and dedicated, and that you received top-notch service and support.
If you have any additional comments or suggestions, please donβt hesitate to contact us at marketing@mightyhouse.co.uk. We look forward to serving you again in the future!
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5/5
GoogleBrilliant team at might house done everything they could to help carnt thank them enough
Philip Β· 24 July 2024
Agent replied Β· 19 June 2024
Hi Philip,
We have tried to contact you via phone and email to discuss your review further. It would be great to chat to you further and we can be reached by phone on 01524 548 888 or email lettings@mightyhouse.co.uk
Thanks
Mighty House
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5/5
GoogleI couldnβt recommend might house enough. We recently used them to sell our house. Due to Greg Cliffords ( head of sales) hard work and professionalism this was made easy and we luckily sold it within days. He presented our house excellently on Rightmove and communicated really well with us all the way to completion.
Kevin Β· 1 March 2020
Agent replied
Thank you for the fab feedback Kevin! It was great working with you and we wish you all the best with your new property.
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5/5
GoogleAfter several decades with my property with a "nationwide" organisation, finally got fed up with lousy service, high prices and tenant gouging. Mighty House, despite the slightly silly name, have been brilliant. They seem to really care, respond quickly to any issue, problem, difficulty, etc ... and costs are very reasonable. In my opinion, worthy of six stars.
- Β· 2 March 2018
Agent replied
Thank you Schick. That is a much appreciated review by the team here - thank you for taking the time to post your kind words!
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5/5
GoogleWe gave been corresponding with Beth from Mighty House in lancaster as we sort out moving into our new rental property. She has been so helpful and a lovely person to work with
Rachel Β· 31 May 2023
Agent replied Β· 30 July 2023
Thank you so much Rachel for your very kind review. We will make sure this is passed on to Beth and the team here at Mighty House. Best wishes.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.