Trusted Agent profile · Lancaster
★★★★★
236 reviews across 1 platform
101 Riversway House, Lancaster, LA1 2RX
Lancastrian Estates's office in Lancaster, at 101 Riversway House, is rated 4.7 out of 5 across 236 reviews on 1 platform, including 236 Google reviews rated 4.7.
Tell us what you need and we'll put you in touch. Lancastrian Estates Lancaster hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Lancaster.
Every review we hold for the Lancaster office, from every platform, shown as written. First names only.
5/5
GoogleLancastrian Estates were absolutely fantastic. The staff have been so supportive and professional throughout the whole process. Couldn't recommend them highly enough.
We're extremely happy that we could help! Thank you so much for taking the time to write us a review!
5/5
GoogleVery prompt at answering emails, always polite, friendly and professionalPositiveResponsiveness, Professionalism
I hope you are enjoying your new home. I hope you love it as much as the previous owner did. Wishing you the very best.
5/5
GoogleGood experience, very professional, helpful and communication great. Would recommendPositiveResponsiveness, Professionalism
So pleased the sale went through smoothly for you. The new owner will be very happy there.
5/5
GoogleLancastrian Estates provided us with an excellent service from start to finish. Their assessment of the value of the property was spot on and they backed this up with a very well presented listing and timely updates throughout the process.PositiveResponsiveness, Quality, Professionalism, Value
2/5
GoogleThey didn't return my call
Hi Lynne, I must apologise, that is not how we like to do business. We aim to return every call, and return them as soon as we can. Can you please send me some more information on this? For instance, when were you expecting the call, who you were expecting it from as some examples. If you could email me directly at kevin.robinson@lancastrianestates.co.uk then I will get this looked into and see if we can find out what happened, but also get your query sorted ASAP. Kevin
3/5
GoogleFriendly people. Not always great at getting back to you. But they are v busy.
Hi Helen, I'm sorry that we haven't been great a getting back to you, that is not how we like to deal with our customers. We always aim to respond to any call, email, message as quickly as we can to give everyone the best possible buying, selling, letting or renting experience. Thank you for the review and the excellent feedback. We will look to see how we can improve or service to be better in the future. Kevin @ Lancastrian Estates.
5/5
GoogleFrom start to finish I found everyone friendly, professional and communicative. I was kept informed throughout particularly by Kerry.
5/5
GoogleThe Lancastrian team did a great job. My house purchase went smoothly and efficiently. Communication was good and was conducted in a friendly, helpful manner. Thank you especially to Kerry and Matt.
5/5
GoogleSuch a helpful team with a taxing purchase. They definitely went out of their way to help with completion. I'd recommend Lancastrian Estates to anyone. Thank you so much
5/5
GoogleVery quick to respond to queries, friendly staff and kept in touch throughout the process.
5/5
GoogleVery good. Good contact. Priced well.
Thank you for the great review Karen, it is very much appreciated. Glad it all came together so that we could get you moved. Kerry
4/5
GoogleVery friendly and helpful and not a suit in sight.
Hi Anthony, We really appreciate the nice review. Thank you so much! Lancastrian Estates
5/5
GoogleKerry and Howard really looked after us when we had any questions they got back to us right away and really helped us through the whole process of moving .we would recommend Lancastrian Estates to every onePositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleVery good estate agents
Hi Lydia, Thank you so much for the review! It's always great to hear from our clients and that you are happy in your new home. If you need anything at all then you know where to find me ☺ Charlotte
4/5
GoogleRating only, no written review.
5/5
GoogleI can't speak highly enough of the service given to us by Lancastrian Estates Ltd. on sale of a residential property. It was excellent all round and we were very grateful.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleVery happy with the way they kept me informed with everything that was going on,very friendly and professional in the way they conducted the sale before and after ThankyouPositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleSimply put, Lancastrian Estates is the no. 1 agent to deal with in the Lancaster and Morecambe area! Professional. Knowledgeable. Driven. They Delivered! Thank you all for the great Service!
5/5
GoogleLovely from the beginning. Would highly recommend.
Thank you so much for the great review!
5/5
GoogleLancastrian have managed my properties for a number of years. Very satisfied with their service and availability. Highly recommend.
5/5
GoogleExcellent service from start to the end - kept us up to date with latest information -
2/5
GoogleOnce money processed dont care. Beyond useless at the final stages of conveyancing. Won't ever use again.
5/5
GoogleFantastic customer service very friendly kept us informed all the way through the process.
2/5
GoogleOnce money processed dont care. Beyond useless at the final stages of conveyancing. Won't ever use again.
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Tell us what you need and we'll put you in touch. Lancastrian Estates Lancaster hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Lancaster.
