Pearson Ferrier Commercial Lancashire reviews

★★★★★ 1/5

Google

Lack of communication throughout the whole place. I got told by the Estate agent who manages my house that I could do a “day rate” to stay one extra day at the end of the tenancy but they didn’t communicate with the owner of the house (who’s details I never got) now the Owner of the house wants to take ME to court for not being out on my tenancy end date. They have not communicated with anybody and of course have not took any responsibility what so ever, even all what’s app messages are clearly to them. They wouldn’t communicate with the landlord due to them saying she was “aggressive” towards them through out the whole tenancy. Would not recommend what so ever they cause more mental health than it’s even worth ! Go elsewhere and get a proper management of your home and have peace of mind that they are giving you correct information and not costing you more money in court because they can’t be bothered to communicate with the OWNER of the house, it’s like they don’t have a clue what they are doing. They don’t fix stuff in the property but are on you like a rash if you have not paid rent by 12 the day it’s due ! Some may call them money grabbers…….the house was handed over to us in a absolute state and we left it in a tidy manor and even fixed stuff in the house (at our own cost) because they are not worth even asking to do a fixtures to the property. The whole house was false advertised to us as well as we was promised appliances will be left for us…..on the day of moving in the house was emptied and again cost us almost £1000 more in having to provide all appliances due to again LACK OF COMMUNICATION. What we got told after making all of this known was that the owner of this branch isn’t interested. But what else could you expect from this place?

Reigning · 16 June 2022

★★★★★ 5/5

Google

I can’t thank Lois and Samantha enough for helping me and my partner find a property! Both lovely and helpful!

Jessica · 16 June 2023

★★★★★ 5/5

Google

Brilliant service, effortless and straightforward throughout the whole process also a massive thank you to Samantha fielding who was brilliant!!

Chris · 16 June 2023

★★★★★ 5/5

Google

Cannot fault the service I received. Everything was seamless and nothing was too much trouble. Would highly recommend them

Christine · 16 June 2023

★★★★★ 5/5

Google

So glad we chose Pearson ferrier to sell our house with, they did everything possible to make it as smooth as it could be even when we had issues with the sale. They went out of their way to help us also find our dream home. Iain and Jen have been great along with the rest of the team! Would recommend to anyone wanting to sell!

Me · 16 June 2023

★★★★★ 5/5

Google

Lois and Samantha have been fantastic from start to end. Always available and always there to give peace of mind to any questions that might seem daft or insignificant. They were fast with moving everything through (private rental to private rental) - something I’ve never done before. Thank you ladies for a transparent , open and speedy move! Highly Recommended

Quirky · 18 November 2023

★★★★★ 5/5

Google

Lois and Samantha were incredibly helpful with both moving in and moving out! Can’t thank them enough

Elyse · 16 June 2023

★★★★★ 5/5

Google

Jennifer was brilliant, nothing was too much trouble. I would certainly recommend Pearson Ferrier because of this!

Keith · 16 June 2023

★★★★★ 5/5

Google

The staff are wonderful and always communicate well with me. This is in the form of email or telephone call if they need to notify me of any issues. They always find a tenant within 24 hours of property being advertised. They vet potential tenants really well and do not sign up anyone unless they are complete confident with them.

Teresa · 19 October 2023

★★★★★ 5/5

Google

Brilliant estate agents, always willing to go the extra mile to help .

Joseph · 13 August 2024

★★★★★ 5/5

Google

The girls have been so lovely and made sure everything went as smooth as it could, very professional.

Kane · 16 May 2024

★★★★★ 5/5

Google

Excellent no hassle service. From my offer being accepted to completion took 5 weeks. Would highly recommend.

Sam · 18 May 2024

★★★★★ 5/5

Google

super efficient. in contact with all updates .friendly and approachable . highly recommended

Georgie · 25 July 2024

★★★★★ 1/5

Google

We booked a viewing of a house. On arrival we waited until another viewing had ended. I knocked and a man in a white shirt I have since found out is a founding Director came to the door. I was dressed in my normal weekend casual attire of jeans and sweatshirt I felt immediately he was sizing me, my partner and my son up. His attitude resembled I”don’t know what you’re doing here you can’t afford this house”. We are all working professionals who had travelled from London to keep the appointment.He was curt dismissive of any questions I asked by saying, “I don’t know”and lied that viewing had been carrying on since 9am. It wasn't, as we were in the street at noon and there was no one there. Apart from leaving us with a need to get away from the place fast, he was arrogant, judgemental and unprofessional. Not only did he fail the business he failed himself. We had been prepared to give a year rent upfront AND ask this agency to find us a family home to buy in the interim. Not any longer. The rot filters down from the top and reading the reviews from previous customers, I can see our experience was not unique. If the leadership is arrogant the staff have no point of reference to show them how provide a service. In a service industry, this arrogance and complacency is short sighted. There’s a recession coming Pearson Ferrier, good luck!!! .

Ann · 16 June 2021

★★★★★ 5/5

Google

Pearson Ferrier are a great agency. Lois is very helpful person and professional! 😘 …

Kasiula · 16 June 2023

★★★★★ 5/5

Google

Great service throughout my tenancy, Samantha and Lois were fantastic and always very helpful.

Nick · 16 June 2023

★★★★★ 5/5

Google

I’ve had an excellent experience as a tenant with Pearson Ferrier from start to finish. The move in process was straight forward, any issues I raised during my tenancy were dealt with very quickly and my end of tenancy experience was spot on. All the staff are awesome and I’ll certainly miss being one of their tenants. I couldn’t recommend them enough!

Grace · 16 June 2023

★★★★★ 5/5

Google

I want to thank iain and the team for sale of my house .Great service .Pete. c

Peter · 16 April 2024

★★★★★ 5/5

Google

Lois has been amazing!

Shannon · 17 January 2024

★★★★★ 5/5

Google

Simon was helpful and accessible. An excellant no hassle service.

Marie · 25 August 2023

★★★★★ 1/5

Google

Had this bad luck buying flat advertised by this branch. Had my first viewing with employee Olivier who came out later provided lots of incorrect information regarding this flat, in the middle of buying process he left company and Iain took over- really disappointing experience, very unpleasant. I you can avoid this branch- so many much better companies out there.

Mag · 16 June 2023

★★★★★ 5/5

Google

i had wonderful experience with Pearson ferrier, very helpful and friendly manner thank you so much.

Atefeh · 17 March 2024

★★★★★ 5/5

Google

I have rented properties nationwide for approx 15 years and it's fair to say that my overall experience with P and F has been great so far. As a current tenant I deal with the lettings manager Sam on a regular basis. She is friendly, knowledgeable and always professional in her approach. She is always keen to assist me with any queries I have and is 100% reliable. An asset to the company and the members of the public that she deals with ⭐

Michael · 16 June 2020

★★★★★ 5/5

Google

Very organized, knowledgeable and professional. Wouldn't hesitate to use again and again.

NIck · 16 May 2024