Trusted Agent profile · Lancashire

Entwistle Green Lancashire reviews

2.9

★★★★★

342 reviews across 2 platforms

17 Victoria Street, Morecambe, Lancashire, LA4 4AE

Entwistle Green's office in Lancashire, at 17 Victoria Street, is rated 2.9 out of 5 across 342 reviews on two platforms, including 78 Google reviews rated 4.7.

Google logo

4.7 / 5

78

Reviews on Google

This office

Trustpilot logo

264

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Lancashire office, from every platform, shown as written. First names only.

5/5

Google

5* service from Entwistle Green, Morecambe. From the Valuation to the completion of sale. Professional, caring and understanding. Answered all my questions and concerns. Nothing too much trouble. Thank you, Rebecca, Jadine, Emma and Oliver. Sterling service. Highly recommended! I had to recently sell my late Mum's house. This was a very upsetting and emotional time for me. They helped and supported me all the way through. I had four valuations. The reason I chose Entwistle Green was for their realistic evaluation, professionalism, and understanding of my selling needs. I didn't feel under pressure to sign up to them. I made an informed choice. Everything went very smoothly. Thank you :)

Juliet · 16 April 2019

Agent replied · 13 June 2024

Thank you Juliet for your 5* review and kind comments. It's good to know that the process was smooth from start to end. All the best, Mike.

5/5

Trustpilot

5 stars for the agency and Mrs Dora Seimeni in Warrington's Entwistle Green

I arrived in Warrington in January knowing nobody in the city. Searching a flat online did not help a lot. Walking by entwistle green i decided to enter and ask for more info! Luckily Mrs Dora Seimeni was there who was more than helpful. After she showed me some flats in the city, indecided to review one. Dora could not be more helpful really, she explained everything thoroughly and helped me understand how the bills work, how to accommodate etc. being totally new in the country knowing nothing, i m thankful that i found her. Entwistle Green as well was immediately next to me when something needed to be fixed in my flat! 5 stars, can’t recommend enough both the agency and my agent Dora.

ALEXANDROS · 31 October 2023

1/5

Trustpilot

Just dont waste your time

Me and my wife traveled over an hour to view a house, when we arrived the agent lied and said he had sent her a voicemail stating that he had not recieved keys and that the viewing was off, nobody called her phone and they couldnt care less about their customers.. extremely unprofessional

Customer · 26 May 2026

5/5

Trustpilot

Letting Entwistle Green St.Helens

A huge thank you to both Karen and Sam at Entwistle Green - St. Helens for finding me a perfect tenant within days of marketing my property. As a first-time landlord, I was nervous about the process, but they guided me through every step, from valuation and photography to completing all necessary documentation. Their local market knowledge and thorough tenant screening gave me complete peace of mind. Highly recommend.

Carole · 27 January 2026

1/5

Trustpilot

Awful experience would not use again

Awful experience would not use again. I dealt with Gary Trappe at the Burnley branch. He valued our property for £15,000 more than it was sold for at auction where we had felt pressured to sell. Apart from the initial contact to sign the contract I never heard from him again even though he had been kept in the loop via email communication with the suction company - I am sold. It was particularly misleading and deceptive as we had signed a contract less than a month ago with him and there had been no mention of the valuation price changing and certainly not by that much. Either the valuation price had deliberately been set high to entice us or they hadn’t pushed the sale. We ended up making a loss of £15,000 using them and their auction company. They care about getting their fees paid and they really don’t care to make you the maximum from the sale. To that end they do the bare minimum. I would not use again because they don’t consider your best interest only their own.

Suf · 12 October 2023

5/5

Trustpilot

Entwistle Green Morecambe is the place to go if you want to get things done in a professional manner and with efficiency.

The services provided by the staff at Entwistle Green in Morecambe are outstanding and exceptional. I am very delighted and happy about my experience. Staff members work as a team and are very experienced, honest, respectful and effective and just great at what they do. I cannot thank them enough for their service and help. Shaun, Emma, Janice,Emilia,Bryn and Cerys are fantastic. I will always be grateful for their help and support and I can honestly say it was one of the most memorable experiences of my life. I have a house and I finally achieved one of my life goals. I thank them for it because they deserve it.

George · 26 September 2025

1/5

Trustpilot

Crap service

My experience was very poor when using them for selling property via Flyp. They did not respond promptly to the buyers when their colleague was on leave and no one covered that colleague's work/monitored the email. The deal was nearly fell through because of it!

Tony · 10 July 2026

1/5

Trustpilot

It's like a nightmare

Our landlord works with Entwistle Green and, to be clear, we have no issue with the landlord himself. He was very fair, confirmed from the beginning that we had left the property in excellent condition, and approved the full return of our deposit.

Direnç · 17 July 2026

1/5

Trustpilot

Absolutely shocking company to sell…

Absolutely shocking company to sell your house with, never keep you in the loop about your house and you have to constantly ring them for updates, tell you there’s nothing they can do to help boost your homes selling, and charged over £5,000 to sell the house as they don’t let you come out the contract as they put in the clause if you cancel and the house sells within 12 weeks they will still charge the £5,400 fee, disgusting company.

Lucie · 13 September 2025

1/5

Trustpilot

Saint Anne’s office

If i could give minus 1 star i would, especially for the business in saint Anne’s, very prejudiced and judgy, i am a wealthy man and when inquiring about a property to rent to the snotty woman in charge of rental properties she immediately told me all properties are not available, such a horrible character trait to have.

Christian · 19 March 2026

5/5

Trustpilot

Abby was brilliant

Abby was extremely helpful in the process of me trying to rent a house. She was very good at keeping up with communication and went above and beyond to make sure that I understood everything, and that everything was in order for the day of move. She is very kind and a very professional person and I would highly recommend anyone to go with her from entwhistle green.

Sam · 4 April 2024

5/5

Google

Having sold my house and my late mother’s apartment, I cannot recommend Entwistle Green, Morecambe enough. The whole team there are brilliant friendly and professional..

Richard · 19 March 2026

Agent replied · 16 April 2026

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Efficient and caring I had from the sales team at Entwistle Green Morecambe shop is the VERY best I have ever had from any estate agents. Highly recommende. Thank you John and Margo.

John · 16 April 2024

Agent replied · 13 June 2024

Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.

1/5

Google

It seems they are great if you are selling your house, but they certainly aren't from a buyers point of view. The seller wanted a quick sale so we managed to push it through in 6 weeks. We had one specification and that was for the property to be emptied of all the rubbish and furnishings. We had confirmation from Entwistle Green as the solicitors for the seller and also as the Estate Agent, that the property was cleared. On arriving to the property, is is still full of the previous owners furnishings and all the rubbish has either been placed inside cupboards or in the garage (which is full, head to toe with belongings). Nothing has been removed from the property. On contacting the estate agents, they've told us it's not their problem (despite having email confirmation from them, that it was empty) and it will now have to be sorted through the solicitors (of which they are, on behalf of the seller) unfortunately, they are absolutely rubbish and impossible to get hold of, even by our own very good solicitor and they are telling us we now have to ring a certain person and arrange it directly with them. Conveniently, I can't get hold of this recommended person either. It's an absolutely disgusting way to treat first time buyers and not hold any accountability or offer to help solve the problem, when Entwistle Green confirmed twice, that the property has been emptied. We are unpaid leave this week to move into out first new, family home together and instead we've spent all week trying to chase Entwistle Green, to no avail. We've had no income and not managed to move any of our stuff into the property. Absolutely DO NOT recommend doing any business with them.....unless you're a seller, of course.

Joanne · 16 April 2024

Agent replied · 13 June 2024

Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.

1/5

Trustpilot

Scam avoid at all costs

Entwistle Green Crosby is the worst company I have ever had the displeasure of dealing with. The initial inventory was filled with outright lies and took a very long time to rectify, during our rental the problems we reported for maintenance took very long times to be fixed. The exit inventory check was booked for over a month, we both took time off work to attend it because they can not be trusted, only after we had arrived at the property and waited, past the time that they were supposed to arrive did we get a phone call saying that they were not coming. Again we can not trust them to do the inventory without us present to ensure it is done correctly. So we will loose more work to attend if it is rearranged.Disgusting behaviour and a shameful display of customer service.

SLJ · 9 March 2023

1/5

Trustpilot

Bidding wars

After putting asking price in on quite a few properties this estate agents are not happy to accept. Entwistle green thrive on bidding wars. Won’t be looking at any more properties related to this company. Bad business

Debbie · 16 July 2026

5/5

Trustpilot

Absolutely amising shenon yesterday we…

Absolutely amising shenon yesterday we veuing with her 3 property she's very helpful and shes great very professional the wey presented the houses and telling us about the areas

Nejib · 6 September 2026

4/5

Google

Didn't get as far as listing our property with Entwhistle Green but were very impressed by the team members we had contact with - Bryn and Emma over the phone and Cerys who carried out the valuation. Would certainly consider contacting them again in the future if selling

Helen · 29 June 2025

Agent replied · 24 August 2025

Thank you for your lovely review Helen. Best wishes, Lucy, Customer Feedback and Support Team.

1/5

Trustpilot

USELESS - buyers/sellers/renters AVOID

We were in the process of looking at buying at house at the start of this year. We found a house listed with this sorry excuse of an estate agent, and they booked us in for a viewing at 12.15pm. We got to the viewing and within 5 minutes there were at least 50 other people waiting outside to view this house. Everyone that had booked a viewing had obviously brought one of two people with them (a lot of first time buyer couples and their parent/s) so it was absolutely heaving.

J · 26 June 2025

1/5

Trustpilot

Highly do not recommend

I highly do not recommend using Entwistle Green. I dealt with Julie Winkler at the Bury branch. Extremely unhelpful and rude. She made it impossible to book a viewing for a house I was interested in buying. I since contacted the seller directly, to be told that the seller had been lied to on numerous ocassions and Julie was pushing for an inside job to sell the property to a property developer. Very unprofessional.

Kate · 5 July 2023

5/5

Google

Brilliant from start to finish, few problems that wasn’t there fault, but the powered through and got things done, Emma and Bryn really were outstanding and so polite… thank you so much… Emma and Peter xx

Emma · 16 October 2025

Agent replied · 16 April 2026

Thank you Emma and Peter for your kind words! We're thrilled to hear that our team went above and beyond to fix any issues and provide outstanding service. Our team takes pride in being polite and dedicated to our customers. Kind regards, Lucy, Customer Feedback and Support Team

1/5

Trustpilot

Rat infestation but they don’t think…

Rat infestation but they don’t think that’s urgent enough to ring landlady. The lady dealing with it isn’t in work but somehow they can’t tell me anything because she’s not in! What sort of a process is that when colleagues can’t check on what’s happening with maintenance issues. When I asked why they can’t ring rather than email landlady they hung up on me hope they don’t chew through electrics as if I was paying for property management for my home I wouldn’t be very happy.

Rachel · 10 June 2025

1/5

Trustpilot

Went to view a property and spoke to…

Went to view a property and spoke to the landlord of the house and Joe from Entwistle I advised the landlord I didn’t have the best credit and he advised me that shouldn’t be a problem Joe was very insistent that I pay the £161 fee for the search he was trying to get me to do it while I was looking at the house (very pressurising) he also rang the office (he must have a different number to most people as the girl picked up straight away) and the girl said well done (sounds commission based to me to get people to pay and they honestly have no intention of giving you the property ) I have since been trying to get the maghul office and no one picks up to discuss why no one had let me know the outcome I had to get through to them via zoopla and the poor guy had to advise me I have also asked for a follow up phone call but I’m still waiting **** very poor service ***** Be aware they take your money and normally have someone in mind for property or it’s already gone and yet they will still charge you ***** I wouldn’t normally write a review but I feel people need to be aware

Julie · 2 October 2022

5/5

Trustpilot

Entwistle Green [Blackpool] - Excellent!!!

I'd like to leave this review to assist other's in their choice of Estate Agent when selling a property.Entwistle Green [Blackpool Branch] are a professional company I would recommend to family and friends.They marketed my property and within a week I had an offer, which I accepted. The staff are approachable, friendly and willing to assist with queries regarding the selling process. Nothing is too much trouble.Unfortunately I experienced solicitor problems which became quite serious. I was stressed, worried and at the end of my tether.Darren Sellwood at the Blackpool branch of Entwistle Green was an absolute life saver. I cannot praise Darren enough....he stepped in and assisted me with the solicitor issues. He went above and beyond to help me and kept me from losing my sanity. At the end of the day, an estate agent's role is to sell your home, not constantly chase solicitors. But Darren took everything in his stride and did just that. Without his help, I'm certain my buyer would have 'cut his losses', withdrawn his offer and moved onto a different property.Yesterday contracts were exchanged to complete on the 19th August!!Darren is approachable, friendly, good-humoured and always willing to help. His customer service is exceptional! He guided me through the selling process and gave sound, sensible advice.I can't thank him enough....he is 'My Hero'I would recommend the Blackpool Branch of Entwistle Green to family and friends with no hesitation whatsoever. Thank-you!!!!!!!

Sharon · 5 August 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Entwistle Green's Google reviews

Questions about Entwistle Green Lancashire

How many reviews does Entwistle Green Lancashire have?

Entwistle Green's Lancashire office has 342 reviews across two platforms: 78 on Google, 264 on Trustpilot (across the whole business).

What is Entwistle Green Lancashire's rating?

Entwistle Green Lancashire is rated 2.9 out of 5 across all 342 reviews, and 4.7 out of 5 on Google from 78 reviews.

Where is Entwistle Green's Lancashire office?

Entwistle Green Lancashire, 17 Victoria Street, Morecambe, Lancashire, LA4 4AE.

The Trusted Agent

Is this your office? Claim your page.