Winkworth Kennington reviews in Lambeth

★★★★★ 5/5

Trustpilot

Excellent customer service

Having dealt with several other agents over the years, Natasha, Hannah and the team at Winkworth Tunbridge Wells showed me just how good an estate agent can be. They are friendly, attentive and proactive - offering suggestions and advice, they carefully managed the process, taking care of all the details through to the successful sale. I can certainly say that I would never use any other agent to sell a property for me. Thank you Winkworth TW, I could not have wished for a better service.

Gary · 8 February 2021

★★★★★ 5/5

Trustpilot

Steve Leevy has been very professional…

Steve Leevy has been very professional with the sale of my house. Steve is extremely diligent and kept me updated all the way through the sale process. I would highly recommend Steve and the team at Dartmouth Winkworths, what a fantastic team thanks for all your support and guidance.

Jillian · 26 August 2020

★★★★★ 5/5

Trustpilot

Highly recommend the rental team at Winkworth.

We would highly recommend Aaran , Fabian and the whole team at Winkworth Kensal Rise. Extremely supportive and helpful, especially for first time renters. Very smooth transition and felt supported by this trustworthy team throughout.

Sarah · 10 November 2024

★★★★★ 5/5

Trustpilot

Nishi Shah at Winkworth

Nishi Shah at Winkworth, Kinsbury is great at customer service. I was very impressed with how helpful and attentive she was, as to what I required and requested as a customer. Nothing was too much trouble. I would recommend using Winkworth.

Nana · 19 July 2024

★★★★★ 1/5

Trustpilot

Appalling and inconsiderate

Appalling and inconsiderate. Avoid at all costs

Peter · 21 February 2026

★★★★★ 5/5

Google

I would highly recommend Tom and his team at Winkworth Kennington . Tom knows the market intimately, is spot on in his assessments of value, and is thoroughly honest in his appraisals and advice. We dealt with Tom and his team both as our own selling agent, and as potential purchasers, and rated him very highly in both roles . He and his team are all thoroughly nice, decent and professional people to deal with too.PositiveResponsiveness, Quality, Professionalism

Edward · 26 October 2020

★★★★★ 5/5

Google

Lewis and the team at Winkworth did a great job at selling my property. It was a difficult sale due to various factors outside their control, freeholder, agents, building etc.. but all was handled professionally and we got there in the end! Highly recommend. Especial thanks to Lewis for driving this one through.

Scotty · 26 October 2023

★★★★★ 2/5

Trustpilot

Open houses for rentals - no thanks!

This company clearly values the wealthiest tenant over the right kind of tenant.Winkworth is regularly hosting ‘open house’ viewings of rental properties. Potential tenants are bundled into houses in groups or made to stand outside queuing to get in and then encouraged to bid against each other in a bidding war and actively encouraged by the agent to place a higher offer than the advertised rent. Not only is this process discriminatory but it pushes people who may already be stretching their budgets to stretch them even further. Rents advertised should be the rents tenants commit to. If a landlord is keen to earn more than the advertised rent then it should be advertised as ‘offers over’ and the potential open house viewings made explicit. Really disappointed in Winkworth and am searching for an agent who values their customer not merely their wallet.

SalseraJ · 1 December 2022

★★★★★ 5/5

Trustpilot

Outstanding Service

Thomas Syms was a fantastic agent who made the process of selling my slightly complicated flat smooth and trouble free. I don't think the sale would have gone through without his dedication.

Katie · 30 November 2022

★★★★★ 1/5

Trustpilot

Great if you are a landlord

Great if you are a landlord, awful if you are a tenant. Trying to raise prices as much as possible, siding with the landlord at every possible opportunity. Two years ago we signed the contract and then Winkworth / the landlord decided not to sign their part until 1 week before moving 'just in case the previous tenants decide not to leave or something'. Were left in a difficult situation as I was moving in with my partner and we both gave notices in our places with the fear that if something went wrong these guys wouldn't have the contract signed. Tried to hike my rent by another 7% after in year for an already overinflated price which had raised by ~20% before I moved in.They also sublet any property management so if you have a problem in the building they do nothing because they just delegate to a 3rd company. Only bother if the issue is inside the flat.Not worse than other agencies though, and that is the problem, this is the situation in England...

Carswift · 18 November 2024

★★★★★ 5/5

Trustpilot

Excellent service

I let my property through Winkworths in Kensal Rise.I recently had the property completely refurbished and decorated. Michael did a brilliant job of organising all the tradesmen and making the process quick, efficient and very smooth. His input and suggestions were extremely helpful. Aaron also did a brilliant job of getting the property let quickly. The process was very professional and efficient. They are always very friendly and helpful to deal with.

G · 30 July 2023

★★★★★ 5/5

Trustpilot

Angela and her team are AMAZING

Angela and her team are AMAZING! She secured a very quick sale for my house achieving a good amount above the asking price and helped me secure my purchase under the asking price. But where they really really shine is the personal service ironing out the ‘impossible’ scenarios. I was going through a tricky personal time with my Mum in hospital when a neighbour started misbehaving about a nasty notifiable weed which looked as if it would completely scupper the sale, she stepped in with advice, support and telephone numbers.They offer a polite, honest efficient service, so helpful and I contact as a friend as well as a BRILLIANT Estate Agent.No hesitation to recommend.

Kathryn · 31 October 2019

★★★★★ 5/5

Google

Just to thank Ed Delius and his team who have recently helped us sell our house in Sutherland Square. We looked at lots of agents before picking Winkworths. They had sold the house to us 20 years ago and that had been a very good experience . I'm delighted to see that their very high professional standards have been maintained. From start to finish they have been wonderful, very good advice on price and presentation, really good photos and web page production and very helpful and insightful advice on which purchaser to choose. They worked very hard to ensure the chain worked smoothly and I felt all parties ended up very happy with minimal stress. Ed kept us informed throughout the process, always available, full of good advice. A very impressive service. Thank you all and have a good Christmas. Mike and Sue Rothera

Michael · 27 October 2019

★★★★★ 5/5

Google

Can’t recommend this letting agency enough, had a brilliant experience with them from start to finish. Went for a viewing with Andrew for a flat in Stockwell, where he showed us round and was friendly and helpful throughout. After the viewing Andrew was able to answer all our questions and then helped us make an offer that evening. Winkworth were incredibly efficient in the whole moving in process we had the keys less than a week after making the offer meaning we could move in straight away. Amazing service and great atmosphere when we went into the office, thanks to Andrew and Winkworth for their help!

Abi · 27 October 2019

★★★★★ 5/5

Google

The process with Winkworth from start to finish was top class. We sold our property with significant ease in a very difficult market. Winkworth unlike other local agents are honest, realistic with timings / pricing and very accommodating with viewings. Ollie was our main agent and put us very much at ease with the whole process which actually turned out to be pretty arduous due to fairly rubbish solicitors but Ollie kept everything going until close... we will not use another estate agent in kennington. Bravo to the whole team.

Chris · 27 October 2019

★★★★★ 5/5

Trustpilot

Very professional Team!!

Very professional approach of the whole sale team !Especially Nicola who has showed very high standards of the service in handling my case and amazing work ethic !!Highly recommended!! Thank you again!Maksym.

Maksymek · 10 November 2022

★★★★★ 1/5

Trustpilot

very unprofessional agents. avoid

Winkworth in general and Dipen are extremely unprofessional agents - we agreed to 4pm viewing, i've left work earlier and my partner had to cancel job interview to view the property - comes out he is "unavailable" at 4pm anymore even if he confirmed it earlier and now he can do 5pm.at 5pm i was at the property - and guess what? he didnt pick up the phone. luckily, another winkworth's branch in hendon was just next door so we managed to view the flat. the estate agent was extremely c0cky and arrogant, didnt know anything about the property, didnt let me to test water, had his hands in the pockets and just spoke about how he spent his life in hong kongdisgusting agents. never again

Tom · 9 November 2024

★★★★★ 5/5

Google

I have been a client of Winkworth Kennington for over 20 years. They have always provided me with fantastic support in all aspect of the management of my property, from finding tenants to taking care of maintenance, dealing with the local council, collection of rent and dealing with tenants queries, they have always fulfilled their obligations to the letter. Over the years I enjoyed working with a number of persons who were responsible for lettings, there have been quite a few great people i have got to know over the years, however more recently I have been dealing with Hannah who has been a wonderfully efficient and courteous person to deal with.. great all round and I highly recommend any landlord looking to let their property to contact Hannah and Winkworth Kennington,

Warren · 26 October 2022

★★★★★ 5/5

Trustpilot

Thomas Syms - Breath of fresh air!

Thomas Syms, take a bow! An ultra-professional from first meeting right the way up through to exchange and settlement. Plenty of obstacles from the bank, valuer and wider economy, but you took the problems in your stride and showing a level of calmness and pragmatism that will see you go far in your industry. Cannot thank you enough for the clear instructions and prompt reply to my (million) questions! Looking forward to working with you again at some point in the future. Cheers, Simon.

Simon · 24 October 2022

★★★★★ 5/5

Trustpilot

Professional and efficient agency

The team at Winkworths provided a professional and efficient service in securing a tenancy for our property. I would recommend Aaron and his team without hesitation to anyone seeking a reliable agency.

Ouertani · 1 November 2024

★★★★★ 5/5

Google

Hannah at Winkworth was great in finding us a lovely new home to let that we are very happy in. The process went very smoothly and signing docs, checking in etc was easy to fit around work which was a relief (previous experiences, particularly check in, have been tricky to coordinate alongside full time work Monday-Friday). Hannah was friendly, very helpful and always communicative which meant everything was sorted before the move in date. Thanks Winkworth

Google · 26 October 2020

★★★★★ 1/5

Trustpilot

Awful!!! Please use ANYONE else!

They don't even deserve the one star but you have to put it to be able to leave a review. Awful doesn't come close to their service!!First time for us selling a house and the branch manager convinced us they were the ones to do it. Promised us "professional photographs", "dedicated sales team", "great communication and follow up from viewings" and "expert sales agents".We received literally NONE of what he promised. The photographs were not great, let alone professional. The estate agent using a professional level camera, does not equate to professional photos. Some of them weren't even focused properly, they were taken at very poor angles and the first photo that everyone saw online, which was of the front of the house, had almost the entirety of the neighbour's house in it! So people didn't even know which house was for sale!! Even one of the people viewing made that comment when they got to the house. As for communication and follow up from Winkworth, there was none. We unfortunately had to chase them for ANY feedback and even then we just got poor excuses of they "hadn't spoken to them yet" (6-7 days after a viewing), "we left a message" etc. We're not the kind of people that get offended if someone doesn't like the house enough to buy it, but the agent should at least let the client know if the viewer didn't want to take it any further. We were even told that a couple of the viewers were "very keen" yet had zero follow up on them. One couple who we were told were "super keen" even had a follow up question for us regarding broadband speed, for which the answer was "gigabyte high-speed fibre" which is the most positive answer you can get and then. . . nothing. No follow up call from the agents like they'd promised they'd give us.One of the agents Max, was great and he was the only positive thing about the entire experience with Winkworth, but even he didn't follow up from the viewers follow up question, just left us hanging.The sales agents are honestly nothing more than a poor mans tour guide. Giving bad advice like "knocking through into the garage" for more living space (which is actually taking away space to do that), instead of suggesting a conservatory or small extension. 🙄Also, how difficult is it to turn lights off after a viewing?! Given the current extortionate charges for electric it is simply unprofessional not to turn lights off, not to mention costing the client money. The branch manager of the Hellesdon office is utterly patronising, condescending and goodness does he love to mansplain!Please, please save yourself the disappointment and frustration and use a different estate agent. Don't waste any time with Winkworth, get yourself someone who will actually do the job properly and professionally and sell your property.

J · 9 October 2022

★★★★★ 5/5

Google

I would highly recommend renting through Winkworth. Freddie and his team were professional and very easy to deal with. They kept us up to date and were kind in their responses.PositiveProfessionalism

Viviana · 26 October 2022

★★★★★ 1/5

Trustpilot

PLEASE BE AWARE BEFORE SIGNING UP

Dear potential clients of Winkworth Estate Agents, I would like to make you all aware before you think of signing a contract with this incapable organisation. Firstly a viewing took place at my property, which I later found footprints all over my brand new cream carpets, on another occasion my wall got damaged by a client that viewed my property so I made contact with the Director regarding costs to fix this, but was told it’s not their responsibility to supervise your property during viewings. Secondly, the communication and lies regarding clients positions and the ongoing lack of support quickly come to light that we had chosen the wrong agent. Lastly, my advice to you, would be to never to go with Winkworth as the whole experience was something I wouldn’t want anyone else to go through. We have wasted an entire 4 months with this agent, with much regret!Been blocked by winkworth for honest feedbackWinkworth Estate Agent Eaton Office Norwich

Natalie · 14 September 2022