Winkworth Kennington reviews in Lambeth

★★★★★ 1/5

Trustpilot

Appalling unprofessional service from…

Appalling unprofessional service from Poringland branch. Saw a property that was priced with a guide price. Liked the property so offered full asking price only to be told that there were another 4 viewings that day and that an offer had been made but all offers were to be put to the buyer by 10am following day when a decision would be made. Agent insisted he would call to get our final offer at 9.45 and that reading between the lines they were basically playing all buyers to see if they could up the price!. Gave us personal email to contact him if we had any queries regarding the property that we wanted answered before 10am final bid cut off - sent email - NOT EVEN BEEN READ! - N0 CALL!! at 9.45 waited until 11am asked for agent only to be told he was not even in the office!! 10 minutes later get a call from the office (not the agent we had dealt with but someone else) only to be told that the house had gone to another buyer - didn't seem to understand why we were so angry at not being told anything or even receiving the call for final offer. Doubt if we would even have received a call or got any information if we hadn't had chased them. Absolutely appalling unprofessional service by amatures - wouldn't touch them with a barge pole.

Keith · 20 November 2020

★★★★★ 1/5

Trustpilot

One of the worst agency… DONT WASTE YOUR TIME.

I would say one of the worst agency that I worked with. Exteremly unprofessional. They don't even call you back until you called them many times. I have seen a flat with them and I was the first one that seen the flat. I was there after 2 hours they post on rightmove. (This is what they said to me) I have seen flat 2 times and happy to pay deposit straight away. They told me that they will let me know after checking with lanlord. By the way his name was Lewis. He didn't even bother to call me that flat is gone because they have another offer accepted. Very unprofessional. I wouldn't suggest anyone this agency. Don't waste your time.

Aziz · 19 November 2020

★★★★★ 5/5

Trustpilot

The whole experience with the team at the winkworth helleson branch

The whole experience with the team at the hellesdon branch were amazing, Daryl, was so helpful with the questions and made the process amazingly easy, thanks for helping us move into our new home

Mark · 5 December 2025

★★★★★ 5/5

Trustpilot

Professional and reliable.

Connor has been helpful and reliable in looking after our property and has dealt with any issues quickly and efficiently.

Mark · 4 November 2024

★★★★★ 2/5

Trustpilot

Unprofessional and disengaged

I bought a flat with Winkworth and decided to try to sell my property through them a few months ago. They seemed quite engaged, up to the stage where I actually signed the sole agent agreement. The timelines they gave me for listing it were not met and clearly just a lie. The one paragraph description of the flat they wrote was laughable - it didn't in any way describe my flat (highlighting aspects such as hard wood flooring and Nest which I do NOT have) and was full of typos - clearly something pulled together in less than 5 minutes. The initial brochure included only pictures of the living room until I called this out. Once on the market, there was basically no interaction at all, no feedback on any viewing, nothing at all. I asked them to remove the listing 2 weeks ago and even that seems like an unmanageable task. I'm waiting until the agreement expires to re-list with someone more professional.

Jasmine · 5 November 2020

★★★★★ 5/5

Google

Tom and his team navigated a very tricky sale with great skill and support. Tom's knowledge of the area is second to none and his advice was crucial in seeing things through to a very satisfactory conclusion. Jake and the others were always very considerate and proactive. A good job well done. Thanks! (Never thought I would be singing the praises of estate agents...)

Peter · 26 October 2020

★★★★★ 5/5

Google

We are extremely pleased with the service provided by Andrew. He was knowledgeable, professional in his approach and always available to guide and help us. The renting process was made as smooth as possible; communication was prompt and effective, and all queries were answered with care and attention. Couldn’t be happier with the entire experience. I would highly recommend Andrew and the Winkworth Kennington team to anyone.

Abdullah · 27 October 2019

★★★★★ 5/5

Trustpilot

great value

We had a difficult sale mostly due to difficult solicitors but Guy and team went over and beyond to make it happen. Couldn't recommend enough. Happy we didn't go for an online broker as sale would surely have fallen through. Fair pricing. thanks.

ReviewerName · 24 July 2023

★★★★★ 1/5

Trustpilot

Utter jokers

Utter jokers. They made it so difficult for me when mentioning I wanted to view some properties near Victoria train station. An Indian guy in his early '40s asked me to come to their office, after asking all the irrelevant questions on the planet then showed me a rubbish council flat. I was feeling a bit sick from his car fumes and asked if we could meet at the next property while I was walking. I have never seen him ever since: he simply disappeared and did not even answer the phone. I was too embarrassed to call the office and complain. I gave up on this company, they are just bullies asking to pay for just about everything while they laugh all the way to the bank thinking if you are a single woman with an 'exotic' accent you must be having a low IQ too. Bunch of jokers to be avoided.

CP · 22 March 2024

★★★★★ 1/5

Trustpilot

Winkworth leigh on sea

Winkworth leigh on sea. A bunch of liars and con artists. We rented a flat and asked for a break down of the fees we had to pay and also for the landlords details which were missing. The staff nodded and smiled and yes we will get those for you as we signed the contract and got our keys. 5 minutes later when we asked for them again they said we couldn't have them. Blatantly lied to pur faces. They take so long to respond to problems with the flat and didnt fix the big issues. The place obviously had mould which had been painted over as it appeared after a few weeks of moving but lied when asked about it and later said they think it might have had in the past but they were unaware. They also turn up well over half hour later to an appointment they made to inspect the property upon leaving. Their store was a 8 minute walk to the flat and when we called to see where the agent was, she hadn't left yet despite being 20 mins late already. Avoid these useless people at all costs.It's funny how a company only wants to help you after you leave them an honest bad review. I'm not wasting anymore time responding to such an awful company.

Walker · 24 July 2020

★★★★★ 1/5

Trustpilot

Thoroughly disappointed with Winkworth , Brook Green W14 .

Extremely unreliable and unprofessional . I was advised to market my property with Winkworth , Brook Green , Shepherds Bush Road. The owner , Ben, came to value my apartment on Wednesday 7th , he was enthusiastic about getting it on the market next Monday. He confirmed all details discussed in person on an email on 8th , I called in the morning on 9th to reconfirm I was very happy for them to proceed and I then got a call from the photographer who booked in for today 10th at 09.00 am but after 20 minutes he sent me a text saying that he had a double booking and did not offer another option. I tried all day yesterday 9th to find out what had happened and only today at nearly 02.00 pm I got Ben’s email saying that he could not market my property as the situation would not allow him to satisfy my needs. I wasted 3 precious days and think it is outrageous that someone thought to be an established professional, can actually behave like this. Unexpectedly disappointing.

A · 10 July 2020

★★★★★ 5/5

Google

Ours was not a very straightforward transaction, complicated by a tight Christmas deadline but Theo, Will and Tom made sure it all went through in time Theo was really friendly and patient with us on our repeated viewings of the property, and was there to help and advise right through to exchange. The guys at Kennington are a credit to Winkworth and would certainly recommend them to anyone.

Ed · 27 October 2017

★★★★★ 5/5

Google

Winkworth Kennington were very professional when we bought our property, so we used them to sell it five years later. Their service was excellent - courteous and helpful, with impressive knowledge of the local market. They were honest and straightforward, which we have not always found to be the case with estate agents. William in particular showed great patience, remaining unflappable throughout a long and sometimes frustrating transaction.

Robert · 27 October 2016

★★★★★ 5/5

Google

Kurwahn was very helpful and quick to respond. The whole process was made super easy, even when we had trouble recieving refrences from our old landlords. Thanks again, Kurwahn!

Harvey · 26 October 2020

★★★★★ 5/5

Trustpilot

Very happy with the good service

Very happy with the good service. Thanks Oliver for caring and all the staff to make it happen. Will recommend this lettings agency Winkworth for professionnalism.

Fatima · 28 June 2021

★★★★★ 5/5

Trustpilot

Aaron is the best professional we had…

Aaron is the best professional we had to deal with.He did a great job during our journey in finding our new home.We highly recommend him.

N · 13 June 2024

★★★★★ 1/5

Trustpilot

greedy agency (dont be fooled by them)

greedy agency not believing in someone when they tell them they have 10 years of tenancy in a house, all they want is someone to make a lawyer, doctor or someone working in the house of Parliament salary to rent a property from them, absolutely a disgrace of an estate agent company.

Yohan · 17 November 2023

★★★★★ 5/5

Trustpilot

Excellent

Faraz was fantastic. He was always available, very helpful and knowledgeable throughout the entire process. Couldn’t recommend enough

Chris · 29 June 2022

★★★★★ 5/5

Trustpilot

Twenty six years of Excellent Service

Twenty six years ago I appointed Winkworth to manage my first property. Since then they have managed a further four properties, two of which I bought through them and all four they have sold for me.

Anne · 30 September 2025

★★★★★ 5/5

Trustpilot

Winkworth Sunningdale

Jenny Wintermeyer from Winkworth Sunningdale was our agent to find a new tenant for our annex and she has been a pleasure to work with. She has been helpful, informative and pleasant from beginning to end of the process. In particular, I lipread and Jenny immediately coped with my personal communication needs which was very much appreciated.

Barbara · 7 May 2021

★★★★★ 5/5

Trustpilot

Brilliant service and Simon Jenkin was…

Brilliant service and Simon Jenkin was an absolute star. Fantastic communication and went above and beyond to help during the process. Would really recommend to anyone and will definitely be top of the list if / when moving again..

Angus · 9 July 2023

★★★★★ 5/5

Trustpilot

Sale of property

Alex and Faraz handled the sale professionally from start to finish, constantly keeping me informed, even when I was abroad. They went over and above what I expected from an estate agency , recommending solicitors, cleaning lady and removal man, who all pulled out the stops so that the sale could be completed. Nothing more to say, except a big thank you.

Harold · 16 November 2022

★★★★★ 5/5

Trustpilot

Excellent lettings service

Alina and her team have been very helpful in finding suitable, high quality tenants for my private rental house.

Susie · 13 April 2022

★★★★★ 5/5

Trustpilot

Really good selling experience

Really good selling experience. Clear communication from Thomas and team from start to finish.

Kieran · 11 November 2022