Every review we hold for the Lambeth office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotKisha's patience, flexibility and proactive approach put us at ease and facilitated the admin tasks.
Kisha Quintas made our change of tenancy so easy. My partner and I were initially worried that the whole process would be a daunting task but our tenancy manager Kisha really offered some outsanding service. Her patience, flexibility and proactive approach put us at ease and facilitated the admin tasks.
Cliente · 20 August 2024
Agent replied · 22 October 2024
Dear Cliente, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team
★★★★★ 5/5
TrustpilotSabina was quick and efficient
Sabina was quick and efficient, she responded quickly to my emails and the process was done very quickly, baring in mind we had to terminate our tenancy early. She made it easy for us to which I’m very grateful for. Thank you Sabina!
Jess · 5 December 2024
Agent replied · 27 December 2024
Dear Jess, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Lesley
★★★★★ 5/5
TrustpilotExceptional Tenancy Manager
Exceptional tenancy manager - swift and superb service! I had a fantastic experience working with Jordann Webb. Their quick responses and excellent service made the entire tenancy switch process smooth and stress-free. I highly recommend Jordann for anyone in need of a responsive and dedicated tenancy manager. I'm grateful for their outstanding support and look forward to working with them again.
Bec · 19 January 2024
Agent replied · 22 October 2024
Dear Bec, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team
★★★★★ 5/5
GoogleMhari has been an absolute star to work with! He's responded to any questions we may have had promptly, and communicated with us from start to finish. We definitely will be recommending M&P in future. Thank you for your help Mhari!
Em · 16 December 2024
Agent replied · 23 December 2024
Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Lesley
★★★★★ 5/5
TrustpilotThe M&P Team is Fantastic
The Marsh & Parsons team has been fantastic throughout my flat purchase journey. It definitely is a team, from the primary point of contact (shout out to Josh) to others who helped throughout the process (many thanks Mhari and Alice).
Eugene · 17 December 2025
★★★★★ 5/5
GoogleKit was amazing and very professional. Very personable and nothing was too much bother for him. He ensured the whole process of viewing and securing was smooth and easy. Marsh and Parsons are the first agents I know who in advance sent out all the gas certs and electricity certs I was impressed!
Rosey · 26 May 2024
Agent replied · 23 October 2024
Dear Rosey, Thank you for leaving a 5 star Google review. Kind regards, Lesley, Customer Relations Team
★★★★★ 5/5
GoogleHarry has been absolutely amazing from start to finish. The viewings were arranged quickly and efficiently - I was particularly impressed that he was able to gauge what we wanted from just a brief chat. We were kept informed throughout the purchase process that followed. We also turned to him for help regarding certain points and he provided genuine unbiased advice each time. Overall such a positive experience with M&P thanks to Harry and team.
Mai · 24 October 2022
Agent replied · 23 October 2024
Hi Mai, thank you so much for taking the time to leave this positive review! We're delighted that you are happy with your experience with us and we will be sure to pass your feedback onto Harry and the rest of our team in Brixton. All the best, Marsh & Parsons
★★★★★ 5/5
TrustpilotLease renewal/negotiation
Ellie Hodkinson was professional, helpful and really added value to the whole renegotiation/lease renewal process. A great brand ambassador for Marsh and Parsons and delighted to have had her support and guidance during this period - especially as she did all the hard work with the discussions with the tenants and keeping me up to date and informed.
James · 22 January 2024
Agent replied · 22 October 2024
Dear James, Thank you for taking the time to leave a lovely review regarding Ellie. Kind regards, Lesley, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat expertise
William was extremely helpful and prompt with his assistance today. Great to have his expertise - highly recommend!Roy is another member of staff who deserves recognition. He was extremely fundamental in securing another tenant for my flat. His attention to detail was excellent. I was extremely happy with his work and wouldn’t hesitate to recommend.
Slaney · 21 March 2024
Agent replied · 22 October 2024
Dear Slaney, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5* review. Kind regards, Lesley, Customer Relations Team
★★★★★ 5/5
TrustpilotTor has been very helpful in helping me…
Tor has been very helpful in helping me to resolve an issue with a recent a memorandum. I would like to thank him for his prompt response to my queries and his clear explanation of how best to resolve the issue which demonstrated a good understanding of how the AST worked
NicholasBrooks · 30 May 2024
Agent replied · 22 October 2024
Dear Nicholas, Thank you for taking the time to leave a lovely review regarding Tor. Kind regards, Lesley, Customer Relations Team
★★★★★ 5/5
TrustpilotDebbie Lewis…
I would like to appreciate Debbie Lewis for being so amazing and quick with her response.. Debbie has always helped us to resolve our queries and has done her best to get a solution as quick as possible....
RUHANI · 29 April 2026
Agent replied · 25 May 2026
Dear Ruhani, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma
★★★★★ 5/5
TrustpilotLong-standing good service
I have long-standing dealings with Marsh & Parsons, always reliable and thorough. Recently I needed specific information and documents, then I had a query which required confirmation. Michael Stout responded quickly with exactly what I requested. Excellent service.
Joanna · 24 April 2026
Agent replied · 25 May 2026
Dear Joanna, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Hayley
★★★★★ 5/5
TrustpilotMarsh & Parsons Tennancy Management Team at Marsh &…
The Tennancy Management team at Marsh & Parsons have been very supportive during some difficulties i had with the current tennant. I would like to highlight Jordann Webb who was particularly helpful and always responded to queries promptly and clearly. Jordann went above and beyond to support my tennancy and is a credit to Marsh & Parsons.
Terry · 17 January 2024
Agent replied · 22 October 2024
Dear Terry, Thank you for taking the time to leave a lovely review regarding Jordann. Kind regards, Lesley, Customer Relations Team
★★★★★ 5/5
GoogleI started out listing my property with a local independent as I thought the service and value would be better. However after getting no viewings for the first two weeks I decided to take a different approach. Marsh and parsons were extremely straightforward and professional from the beginning, with a good approach to valuing and marketing the property. Within a couple of weeks we had two offers at asking price. They made the entire process as quick and painless as possible. Jack and Sam were lovely to work with.PositiveResponsiveness, Quality, Professionalism, Value
Isabel · 24 October 2021
Agent replied · 23 October 2024
Hi Isabel, thank you so much for taking the time to leave us your lovely positive review! We are delighted that you are pleased with your experience with us and will be sure to pass your feedback on to Jack and Sam. All the best, Marsh & Parsons
★★★★★ 5/5
GoogleI had really a fantastic experience with the Marsh & Parsons Brixton branch. I have been viewing properties to buy since February working with different estate agents, but felt that many of them were not focused on my needs and what I was looking for. As it happened, I got a message from Ben Coffey who recently moved to the Brixton branch. He showed me a couple of different properties which helped me to revaluate what was important for me. I felt well taken care of as a buyer through the entire process and was aware of what was happening. Cannot recommend Ben enough, he has been so a delight to work!
Ljuba · 24 October 2021
Agent replied · 23 October 2024
Hi Ljuba, thank you so much for taking the time to leave us your kind review! We are delighted that you are happy with your experience and will be sure to pass on your feedback to Ben and the rest of the team in Brixton. All the best, M&P
★★★★★ 5/5
GoogleI just bought my first flat with Marsh & Parsons!
It’s such a stressful process to go through, but Sam made it really easy for me, answering any questions I had really quickly and guiding me through the whole timeline from offers to completion. He was really fab communicating with the sellers and chasing things for me, everything went really smoothly!
I didn’t feel lost or confused at any point in the process, which was amazing because I know other people that really struggled buying their first property. I’d definitely recommend asking for him if you call the branch! The whole team are lovely, thank you to M&P for everything!PositiveQuality
Alexandra · 24 October 2021
Agent replied · 23 October 2024
Hi Ally, thank you so much for taking the time to leave us your kind review! We are so pleased that you are happy with your experience with us and will be sure to pass on your brilliant feedback to Sam and the rest of the team in Brixton. Wishing you all the best in your new home- congratulations! M&P
★★★★★ 5/5
GoogleMarsh and Parsons were excellent in helping me look for a flat. As a first time buyer the process seemed daunting, but James Gallagher made the process enjoyable, providing a superb professional service. James and the Marsh and Parsons team were always available to answer my questions, listened to my requirements and ensured that I was only shown flats which fit what I was looking for, and made sure that I got to see flats as soon as they hit the market. I cant recommend Marsh and Parsons and James enough. Top quality service in every department.PositiveResponsiveness, Quality, Professionalism
Tom · 24 October 2021
Agent replied · 23 October 2024
Hi Tom, thank you so much for taking the time to leave us your positive review! We are so pleased that you had such a good experience with us and will be sure to pass on your feedback to James and the rest of the team in Brixton. All the best, M&P
★★★★★ 5/5
GoogleJack, Danielle and the team at M&P have been absolutely fantastic throughout the process of selling my property in Brixton. They have been knowledgeable, supportive, and steadfast; rather than following a strategy of mass viewings, they carefully selected genuinely motivated & suitable buyers, which resulted in an offer on my property within a few weeks.
During the period of negotiation and up to completion, they have provided excellent steer and been on point to firefight, handling any queries or issues swiftly and calmly.
I could not recommend them highly enough to anyone looking to sell or let a property. Thank you all once again for all of your hard work!
Kit · 24 October 2021
Agent replied · 23 October 2024
Hi Kit, thank you so much for taking the time to leave us your excellent review! We are so pleased that you are happy with your experience with us and will be sure to pass on your feedback to Jack, Danielle and the rest of the team in Brixton. All the best, M&P
★★★★★ 5/5
GoogleWhen selling my flat, James and Mhari were very supportive throughout the process. I really appreciated their responsiveness to my questions/queries and communication was excellent. Mhari was continually aware of the finer details and this really helped, especially during exchange and completion. Thank you both
Natalie · 24 August 2024
Agent replied · 23 October 2024
Dear Natalie, Thank you for taking the time to leave a wonderful 5 star Google review. James and Mhari will be thrilled to read your kind comments. Kind regards, Lesley, Customer Relations Team
★★★★★ 5/5
GoogleWould use Marsh & Parsons Brixton Estate Agents again the professionalism was out of this world. Harry James kept us up-to-date all the way, along with his colleague's. Thank you so much for making the sale of my late father in laws property run so smoothly and quickly. We would defiantly recommend this estate agent.
Icon · 27 January 2024
Agent replied · 23 October 2024
Dear Icon Ballerz, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Lesley Alford, Customer Relations Team
★★★★★ 5/5
GoogleAn incredibly long and involved process that took 6 months from offer to completion exacerbated by living overseas, all in all, George from M&P had my back, ensuring that I was looped in and keeping my mind on track throughout the whole process. George was even answering my WhatsApp messages whilst he was in France watching the RWC, kudos!
Richard · 24 October 2023
Agent replied · 23 October 2024
Dear Richard, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Lesley Alford, Customer Relations Team
★★★★★ 5/5
GoogleAlthough I didn’t end up buying a property through Marsh and Parsons, I had a great experience working with Josh. He was professional, knowledgeable, and responsive throughout my search. He took the time to understand what I was looking for and only showed me properties which were a good match, answered my incessant questions quickly and made the process a lot less stressful than expected.
Kashf · 6 August 2025
Agent replied · 22 October 2025
Dear Kashf, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Lesley
★★★★★ 5/5
GoogleJames Taylor was amazing at supporting me with the purchase of my first home. He was super responsive and on top of everything throughout the process, and I really appreciate that he proactively drove things with the solicitors to ensure it progressed as quickly as possible. Couldn’t have asked for a better experience from my estate agent.
Katrin · 28 November 2023
Agent replied · 23 October 2024
Dear Katrin, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted
you received a 5* service. Kind regards, Lesley Alford, Customer Relations Team
★★★★★ 5/5
TrustpilotWe've had a great experience with Marsh…
We've had a great experience with Marsh & Parsons (originally Conran) as tenants over the last 2 years. The property was in good condition so we have had very few issues, but thise that did occur were dealt with swiftly and professionally.
Sebastian · 3 March 2026
Agent replied · 20 March 2026
Dear Sebastian, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Hayley
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