Trusted Agent profile · Lambeth

Knight Frank Southbank Sales reviews in Lambeth

4.9

★★★★★ Excellent

1,742 reviews across 2 platforms

18 York Road, London, SE1 7ND, Lambeth, SE1 7ND

Part of Knight Frank, see every office.

Knight Frank's office in Lambeth, at 18 York Road, is rated 4.9 out of 5 across 1,742 reviews on two platforms, including 78 Google reviews rated 4.9.

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4.9 / 5

78

Reviews on Google

This office

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1,664

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Lambeth office, from every platform, shown as written. First names only.

5/5

Trustpilot

Annaise - Knight Frank

Annaise was fantastic in providing a very thorough end-to-end service of securing my deposit and generally helping oversee change of tenants. She is a credit to Knight Frank and was very easy to do business with, really appreciate all the help provided!

Hari · 19 December 2023

Agent replied · 25 October 2024

Thank you for your kind review. It was truly a pleasure to assist you, and I'm delighted to hear that you had a positive experience. If you ever have more questions or need further assistance, please don't hesitate to reach out.

5/5

Trustpilot

Fabienne was extremely helpful in…

Fabienne was extremely helpful in pushing through the transaction so that we exchanged and completed on the same day, less than four weeks after my offer was accepted. She continues to be helpful in finalising details. Thank you Fabienne.

D · 20 February 2024

Agent replied · 25 October 2024

Thank you Diana it was a pleasure working with you, and hope you have many years of happiness together at the new house, Many thanks Fabienne.

5/5

Trustpilot

Thank you to Nicole

Thank you to Nicole in the South Kensington office for the wonderful service she provided in buying my first home. She was super responsive, pragmatic and helpful throughout the process.

Louise · 7 August 2024

Agent replied · 25 October 2024

Dear Louise, Thank you for your kind words, it was a pleasure working with you and I wish you all the best in your first home!Kind regards,Nicole & the Knight Frank South Kensington team

5/5

Trustpilot

I highly recommend Knight Frank that…

I highly recommend Knight Frank that has from the very start been very attentive, responsive and very kind and serviceminded. That goes from the searching for accommodation where we had great communication with Nathalie and Katie - and Nathalie organised a very good sighting. During contracting the communication was excellent ant almost all times of the day. Finding our apartment the team has been very helpful with fixing initial things that needed sorted. Mo has been excellent in responding and taking care of all things that needed taking care of.So all in all a very good experience and I would use them again another time.

Jan · 3 July 2024

Agent replied · 25 October 2024

Dear JayThank you so much for taking the time to write such a lovely review! It was an absolute pleasure working with you, and I am so pleased that you are settled in your lovely new property.We look forward to working with you again in the future.All the best, Katie

5/5

Trustpilot

I worked with Sophie Kleinberg and her…

I worked with Sophie Kleinberg and her boss Chanel - absolute pleasure to deal with - professional and courteous - well done guys

Uludapatha · 25 November 2024

Agent replied · 27 December 2024

Thank you for the lovely review. It was a pleasure to work with you too and we look forward to working with you in the future. Best wishes,Chanel and Sophie

5/5

Trustpilot

Ines was incredibly helpful throughout…

Ines was incredibly helpful throughout the entire process! They were attentive and very diligent in helping us deal with the referencing company when they were slow to get the information required.

Sam · 19 July 2024

Agent replied · 25 October 2024

Hi Sam,It’s been my pleasure, hope you and Kennedy are very happy in the flat!Enjoy the gardens!

5/5

Trustpilot

Professional property management service from Henry Nwokejiobi of Knight Frank

I have been using Knight Frank's property management services for my apartments for years.Mr. Henry Nwokejiobi became my property manager a few months ago. Henry didn’t let me down. He is very helpful and responsive. For every task he has, he followed up closely and reported to me in a timely manner. I can feel his professionalism from his performance, which makes me feel that I am very lucky to have Henry as my property manager.

Josephine · 6 September 2024

Agent replied · 25 October 2024

Dear Josephine,Thank you so much for your kind words. I will endeavour to make sure I continue to give a high level of customer service to you as a Knight Frank Client, without fail. Thank you once again.All the best,Henry

5/5

Trustpilot

Professional and patient support from Nick Warren

Nick Warren has been extremely helpful throughout what was a very long process of buying our flat. We have finally crossed the finish line, and are very grateful for the patience and professionalism that was shown.

MW · 16 April 2024

Agent replied · 25 October 2024

Thank you Mary, its been a pleasure in assisting with your purchase, it's been a journey but I’m glad we got there in the end. Thank you for your kind words, Nick.

5/5

Trustpilot

The colleagues at Knight Frank were very helpful

The colleagues at Knight Frank were incredibly helpful with facilitating our lease renewal. Incredibly responsive, efficient, - Debbie was particularly helpful with this process. Many thanks Debbie for all of your help.

Da · 13 July 2024

Agent replied · 25 October 2024

Thank you for very much for taking the time to write a review - it was a pleasure dealing with you.

5/5

Trustpilot

Anastasiia Shatalova has been managing…

Anastasiia Shatalova has been managing our portfolio of properties. She is always polite professional and proactive. She endeavoured to get the best solutions in terms of quality and price. Very happy with the service she provided.

Farid · 9 April 2024

Agent replied · 25 October 2024

Dear Farid,Thank you for your kind words. This was a huge pleasure for me to work on all your properties. I wish your business growth and prosperity. Hope for a chance to work together again one day.Anastasiia

5/5

Trustpilot

Thanks to Knight Frank

Thanks to Knight Frank, our property was successfully sold. I appreciate their kind cooperation.

YS · 17 June 2026

Agent replied · 24 June 2026

Dear Mr Sato, thank you for taking the time to write a review. It really was a delight working with you and your colleagues; and I am so glad we provided a successful result for you. We would be delighted to help in the future if there is anything we can do. Very best wishes, Tim, Sonia & Knight Frank St Johns Wood

5/5

Trustpilot

My experiences with Henry Nwokejiobi…

My experiences with Henry Nwokejiobi has been great. He has always been responsive and friendly, I have no complaints. I think he is an asset to Knight Frank.

MJ · 29 August 2024

Agent replied · 25 October 2024

Thank you very much Mr Lee, for your kind words. I hope I continue to deliver high-quality customer service and that I am able to fulfil, all that is required of me. Thank you once again. Henry

5/5

Trustpilot

Walid has offered excellent end to end…

Walid has offered excellent end to end service and support from seeking a property to settling in. Very professional, responsive and willing to go the extra mile. Thank you Walid for a great experience!

Jo · 15 May 2024

Agent replied · 25 October 2024

Dear Jo,Very appreciative of your kind words, and thankful we worked together so well to secure a swift turnaround for Ian.I hope to work together once more,Walid

5/5

Trustpilot

Beth Tighe was excellent!

Beth was excellent from showing us around the property to organising the tenancy agreements to get it sorted before Christmas!

Toby · 22 December 2025

5/5

Trustpilot

I enjoyed talking with Scott via email

I enjoyed talking with Scott via email, and I found him very helpful and co-operative. My communication was only through emails, he usually responds to emails very quickly with a proper solutions to my concerns. He seems quite supportive and positive in the favor of Tenants when dealing with landlord. It might be good to consider giving more authorities to Scott when he is dealing with landlords regarding apartment's facilities in a favor of Tenant; for instance to renovate or change them in particular when the tenant is about to renew the contract and expects some sense of co-operation from landlord. Thanks you very much Scott.

Hanieh · 19 June 2024

Agent replied · 25 October 2024

Thank you Hanieh for your kind words. It has been my absolute pleasure. Best wishes,Scott

5/5

Trustpilot

Fantastic Service

We have reported a couple of issues and Daniel, our property manager, made sure that they were sorted out in a prompt and professional manner. Thank you Daniel for a great experience.

Stella · 19 June 2024

Agent replied · 25 October 2024

Hi Stella, Thank you for your review and kind words. I look forward to working with you in future and providing excellent service for you.Kind regards,Daniel.

5/5

Trustpilot

Highly recommend!

Beth Tighe is very professional. She communicated my needs and gave great advises throughout the whole rental search process. She’s definitely an asset to the company and industry. Highly recommended!

Sharon · 22 July 2024

Agent replied · 25 October 2024

Thank you for your kind review, Sharon. Best of luck with everything, and I’m sure we will continue to cross paths in the years to come. Best, Beth

5/5

Trustpilot

Michelle Henry

Michelle Henry has been absolutely brilliant in sorting out the numerous "snagging issues" in my new home.Ever since i moved in last December, she has dealt with each and every problem as it arose, with speed, efficiency and great humour.All the best in your new role MichellePeter

Peter · 11 July 2023

Agent replied · 25 October 2024

Dear Peter, thank you so much for your kind words. It has been a pleasure to have helped you over the past few months. I wish you many happy years in your home. Kind regardsMichelle

5/5

Trustpilot

Helen of Stowe on the Wold

Helen of Stowe on the Wold, was absolutely fantastic. Always on the ball. She returned calls, and was constantly on it. She is a compassionate and patient person. The two ladies who did the viewings were very good too. All three came out before the house went on the market to get to know the property. I have already recommended her to friends. Use them to sell your property, they are marvellous!

Clare · 18 October 2024

Agent replied · 25 October 2024

Thank you very much for your kind review. It was a pleasure working with you towards your sale. I know it was not straightforward at times, but I very much appreciated your patience and proactiveness. Please let me know if I can ever help again in the future, and I wish you all the best in your new home. Best wishesHelen

5/5

Trustpilot

The contract renew went smoothly and…

The contract renew went smoothly and I'm very happy with the service provided, many thanks to Dan from Renewals team!

向梅 · 16 December 2024

Agent replied · 27 December 2024

Thank you for this lovely feedback; it was a pleasure assisting.Kind regards,Dan

5/5

Trustpilot

Great Experience with Vinnie from Renewals

Vinnie from Renewals was extremely helpful for us in establishing a seamless experience when we decided to renew our contract.

Menzies · 16 December 2024

Agent replied · 27 December 2024

Dear Menzies,Thank you for the lovely review.It has been a pleasure to assist you in your renewal of your tenancy.All the best.Kind regards,Vinnie

5/5

Trustpilot

good experience with client accountant

I'm writing this review to thank Ehteshaam Ahmed (Assistant Client Accountant) for his diligent work to help me deal with rent arrears. He was very patient, efficient and thoughtful. It was great to have him by my side.

陶媛慧 · 6 February 2024

Agent replied · 25 October 2024

Thank you for your thoughtful review! It was a pleasure assisting you with your rent arrears. If you ever require further assistance or have any questions in the future, don't hesitate to reach out.Kind regards,Ehteshaam

5/5

Trustpilot

Summer at Knight Frank

Summer has been a fantastic agent for this housing process. I didn’t know it was possible to get a viewing, and the same day sign for the house. She has been incredibly friendly, efficient and communicative; I can’t recommend her enough.

Kitty · 24 November 2023

Agent replied · 25 October 2024

Thank you Kitty for your very kind review. It was a pleasure assisting you and please do let me know if there is anything else I can do. Summer

5/5

Trustpilot

I was very satisfied with the…

I was very satisfied with the cooperation with Jamie.The work was coordinated, clear and well-founded. All issues were resolved correctly, clearly, without delay. The realtor, Jamie, turned out to be a person who is really in his place (according to the position he holds): professional, correct, skillful in negotiations, quick to respond, well oriented in the market situation and legal aspects of the deal, very pleasant. I am very grateful to your agency and, of course, I will recommend you to my friends and acquaintances.

Mariia · 29 May 2024

Agent replied · 25 October 2024

Thank you Mariia for your kind review. It has been a pleasure assisting you. Please do let me know if i can be of any further assistance. Jamie

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