Trusted Agent profile · Lambeth

Knight Frank Southbank Sales reviews in Lambeth

4.9

★★★★★ Excellent

1,742 reviews across 2 platforms

18 York Road, London, SE1 7ND, Lambeth, SE1 7ND

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Knight Frank's office in Lambeth, at 18 York Road, is rated 4.9 out of 5 across 1,742 reviews on two platforms, including 78 Google reviews rated 4.9.

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4.9 / 5

78

Reviews on Google

This office

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1,664

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Lambeth office, from every platform, shown as written. First names only.

5/5

Trustpilot

We would like to thank Vinnie from…

We would like to thank Vinnie from Renewals who is very professional and did an excellent job in renewing our contract. A great asset to Knight Frank.

S · 1 November 2024

Agent replied · 25 October 2024

Thank you very for your kind words and your appreciation for all our teams. We are delighted to hear that we have met your expectations and we hope to continue to do so. Please do not hesitate to reach out for any assistance you require!

5/5

Trustpilot

Beth was great.

Beth Tigbe was great at securing a rental property for me. She was professional but also friendly. She gave sound advice with securing the property. She kept me updated throughout the process and guided me to ensure the process wasn’t tedious. Thank you Beth for being efficient and very helpful

RO · 25 July 2023

Agent replied · 25 October 2024

Thank you for your review. It was a pleasure working with you and I am sure we will cross paths in the future!Beth

5/5

Trustpilot

Debbie Pinkham is one of the best

Debbie Pinkham is one of the best . Sensible , commercial and responsive . A pleasure to deal with . I wish she dealt with all my lettings

Arnold · 13 October 2024

Agent replied · 25 October 2024

Thank you for your kind words Arnold. It was a pleasure assisting you. Debbie

5/5

Trustpilot

Super helpful property manager

I needed to have the flat for my own use for a while. My property manager Mo Govani was super helpful in coordinating this. He was also very efficient in arranging for the replacement of some old furniture.

Amy · 22 April 2024

Agent replied · 25 October 2024

Thank you Amy, it is a pleasure assisting you with your property and i look forward to the future. Mo

1/5

Trustpilot

Terrible service

The team who supported us were not strong. The buyer and myself (seller) were astounded by the lack of communication. At one point an email from the buyer sat in the mailbox of Knight Frank agent for 10 days. They had not communicated that they were going on vacation, they did not have an out of office set up. They knew the email was there, they called me about it, but still did not get around to sending it, despite confirming they would. They never organized for a brochure to be built. The service was quite frankly awful. Thankfully we have closed - no thanks to Knight Frank

Disgruntled · 23 September 2025

5/5

Trustpilot

professionalism

I have a long experience with Real Estates agents, Knight Frank is the best. All the member staff was super end excellent. Many thanks to Charlotte Moore. She is very efficient, responsive and professional. She is fantastic , I am very happy with her service. She was always struggling to keep my property maintained .Many thanks to Chanel, she was also very helpful when she was managing my flat.

Mohamed · 16 February 2021

Agent replied · 25 October 2024

Thank you so much for your kind words Mohamed. They really do mean a lot. I look forward to working with you continuously. If there is anything else I can assist with then please do not hesitate to contact me. Kind regards Charlotte

5/5

Trustpilot

Great Renting Experience

Lexi Sloane and James Szalay were fantastic to work with! Reachable, clear in their communication, and extremely helpful. I had a great experience renting a flat thanks to them.

Gleb · 18 September 2024

Agent replied · 25 October 2024

Thank you so much for the review, Gleb.It has been a pleasure helping you with your new home.Looking forward to working together again in the future!Very best,Lexi and James

5/5

Trustpilot

Very efficient and frustration free…

Very efficient and frustration free experience with Vinnie from Renewals. The lease extension was discussed, negotiated, and completed within 2-3 days. I always appreciated hassle free service, thank you Vinnie! George

George · 16 August 2024

Agent replied · 25 October 2024

Dear George,Thank you for the lovely review.It was a pleasure to assist you.Thank you for choosing Knight Frank.Kind regards,Vinnie

5/5

Trustpilot

Emma Soanes has been efficient.

Emma Soanes has been efficient, professional and pleasant to approach with any problems or matters in regards to our capacity as landlord. She is clearly an asset to the knight Frank team. I hope her efforts are recognised.

Anita · 10 April 2024

Agent replied · 25 October 2024

Thank you so much for your lovely review Anita. It has been a pleasure to manage your apartment! All the best, Emma.

5/5

Google

Can't fault Knight Frank especially Ellie. They've been marketing a number of apartments on behalf of my client for past 2 years and have done an exceptional job on achieving lettings for us at the best possible rental price. They are also always available for market advice as well which is really useful when reviewing our leasing strategy.

Philippa · 11 October 2022

Agent replied · 25 October 2024

Dear Phillippa, Many thanks for your kind words and review. We're glad to have been of service to you and your client for the last 2 years. We've passed on your note to Ellie. Please don't hesitate to get in touch if you have any further property requirements. Kind Regards, Knight Frank South Bank

4/5

Trustpilot

Thank you Ines for finding me suitable…

Thank you Ines for finding me suitable new tenants and facilitating a smooth transition into the new tenancy at my flat - your calm professionalism helped enormously and was much appreciated…

V · 15 August 2024

Agent replied · 25 October 2024

My absolute pleasure Venetia! I hope all is well with the tenancy. Speak soon! Ines

5/5

Trustpilot

Understood my needs

Maisie and the team, were attentive and worked well advising and times reassuring me through the process. They worked hard to understand my needs and worked hard to accommodate these throughout the process.

Rachael · 11 July 2024

Agent replied · 25 October 2024

It was a pleasure working with you and we wish you all the best in your new home.

5/5

Trustpilot

Debbie Pinkham in Renewals

Debbie Pinkham in renewals at Knight Frank was terrific. 5 stars. She is very responsive, efficient and made the whole renewal process go very smoothly. We really appreciated her help. Thank you Debbie!

JPG · 8 July 2024

Agent replied · 25 October 2024

Thank you for very much for taking the time to write a review - it was a pleasure dealing with you both.

4/5

Trustpilot

Many thanks to Shantel Sikanartey to…

Many thanks to Shantel Sikanartey to take care of the day to day of my rental property and being so responsive and easy to liaise with.

Customer · 29 October 2024

Agent replied · 27 December 2024

Many thanks for your kind words. It was a pleasure to represent the sale of your exceptional property. I look forward to the opportunity to work together again in the future!Kind regards,Anna and the Knight Frank Chelsea team

5/5

Trustpilot

It was a pleasure collaborating with Anna Ni of Baker St office!

I have the pleasure of dealing with Knight Frank on a number of mutual client accross the years and it has always been a joy working together. On this occasion, I was dealing with Anna Ni of the Baker Street office, who was a pleasure to work with.My client's circumstances were slighly complex, but Anna has helped us get to the correct position, by patiently and professionally anwering all our questions, providing supporting evidence, etc.When working with clients who are looking for a reliable letting/property management agent, I will certainly keep Anna and the Knight Frank team in mind!

ADELA · 22 July 2024

Agent replied · 25 October 2024

Dear Adela,Thank you for writing such a kind review. I'm delighted to hear we have been able to provide an exceptional service to you and your clients. Please do not hesitate to contact us if you or your clients need any further assistance. Kind regards,Anna

5/5

Trustpilot

Superb communication by Giselle at…

Superb communication by Giselle at Knight Frank.We were so impressed by Giselle at Knight Frank. Her communication was above and beyond expectations. She was respectful and courteous at all times even when our exchange process was proving tricky. To have a friendly, welcoming, positive voice on the end of the phone made all the difference and eased our stress significantly. What an asset she is to the Knight Frank team. One HUGE thank you, Giselle.

Jenny · 9 October 2024

Agent replied · 25 October 2024

Dear JennyThank you so very much for your lovely and very welcomed review, it’s so appreciated. I wanted to thank you as well for being such wonderful buyers and we successfully navigated the chain with clear communication and a modicum of humour, which is essential when the waters got choppy in the run-up to exchanging contracts!Wishing you every happiness in your beautiful new home.Kind regards,Giselle, Charlie and the team.

5/5

Trustpilot

My experience with switching flats on short notice via Knight Frank

Ivanka helped me move property within the same building (surrender existing lease and switch to a new one) with only a 2 day overlap. Both properties were marketed by Knight Frank. She made what could’ve been a very stressful task, easy and smooth. She supported me every step of the way. She was both courteous and professional. I’m very happy with my experience, as I really wanted to switch flats and that process was only possible because of her hard work and commitment.

Ahmed · 19 July 2024

Agent replied · 25 October 2024

Dear Ahmed, thank you for taking the time to write a review for me. I wish you all the best in your new home!

5/5

Trustpilot

What a lovely team you all are

What a lovely team you all are, from booking a viewing on to all the exchanges and emails inbetween with Helen Waddilove. We saw the house and Helen instantly booked us in for a viewing and from then on she made the process easy for us. She took all the stresses out of a very stressful time and managed to keep everything ticking over in a calm and professional way. She truly is brilliant at her job. We are now exchanged and we couldn’t be happier. Knight Frank are professional and effortless to work with. If we ever move again we will only want to pick up the phone and ask for their services.I’d like to say a big thank you to PJ also who works at the stow branch she was very kind to us.

Skinner’s · 17 July 2024

Agent replied · 25 October 2024

Thank you so much for your very kind review. I am so glad we are managing to get you moved into your new home in a timely manner. I do hope you will be very happy there and do let me know if there is anything I can help with in the future.Best wishes, Helen

5/5

Trustpilot

Very responsive & professional managing agents

We have been renting a house for 5 years now that is managed by Knight Frank. They have been excellent agents! As tenants, it has been so reassuring to know that any issues raised will be attended to immediately. They have also been a very fair in handling the renegotiation process of our tenancy agreement. I must mention our excellent property manager Ahsan Sarwar who has been super responsive and helpful, and also the contract co-ordinator Scott Eddy who handled our re-negotiation very professionally. Thanks Knight Frank!

Anushé · 17 July 2024

Agent replied · 25 October 2024

Thanks so much for your kind words Anushe, it’s a pleasure working with you. We are so pleased you have extended your Tenancy!

5/5

Trustpilot

Marie and her team at KF Wapping were…

Marie and her team at KF Wapping were excellent. They found me a top class tenant in very short order and willingly gave further advice well post the lease being in place

Ian · 16 July 2024

Agent replied · 25 October 2024

Thank you for the kind review Ian and it is a pleasure working with you as always. Always here to help if you need any further assistance.

5/5

Trustpilot

It has been a pleasure working with Anik Ruparelia

It has been a pleasure working with Anik Ruparelia. Anik has always been very responsive and pleasant to liaise with. Anik dealt with all my tenancy matters professionally and effectively. Thank you Anik for all your support.

Premala · 14 April 2024

Agent replied · 25 October 2024

Thank you for your kind review Premala, we will do our best to continue this service for you. Anik

5/5

Trustpilot

I am always impressed by the service…

I am always impressed by the service provided by Knight Frank. I have let my three Wimbledon properties through KF since I acquired them 18 years ago. They consistently find reliable, trustworthy and long-term tenants for me and manage the rentals with expertise. They are always courteous, enthusiastic and professional in their approach. I would put in a special mention for Debbie who has helped me, with great warmth as well as professionalism, over much of my properties ownership period, first as a sales negotiator and more recently on the tenancy renewals side

Harriette · 11 July 2024

Agent replied · 25 October 2024

Thank you very much for your review and taking the time to write it.

5/5

Trustpilot

The whole process of selling the house…

The whole process of selling the house was made so much easier due to the staff at Knight Frank. Adam and Maisie kept us fully undated and helped speed the sale process. They are very kind and made the transaction much more pleasant.

Andrew · 1 December 2023

Agent replied · 25 October 2024

Thank you so much for the kind review, it is much appreciated. We hope we can work with you again in the future.

5/5

Trustpilot

Lexi Solt was very kind and…

Lexi Solt was very kind and knowledgeable. A great addition to KF! Thanks for listening to what we were looking for. Would come back for her!

Ginevra · 17 October 2024

Agent replied · 25 October 2024

Hi Ginevra,Thank you so much for your kind and generous feedback, I’m so pleased to have been able to help you! Please do reach out in the future if I can ever be of assistance and I would be delighted to help.Best wishes,Lexi

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