Trusted Agent profile Β· Lambeth

Dexters Kennington reviews in Lambeth

4.4

β˜…β˜…β˜…β˜…β˜… Great

1,941 reviews across 2 platforms

323 Kennington Road, Kennington, SE11 4QE, Lambeth, SE11 4QE

Dexters's office in Lambeth, at 323 Kennington Road, is rated 4.4 out of 5 across 1,941 reviews on two platforms, including 307 Google reviews rated 4.9.

Google logo

4.9 / 5

307

Reviews on Google

This office

Trustpilot logo

1,634

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Lambeth office, from every platform, shown as written. First names only.

5/5

Trustpilot

as our flat management agency

as our flat management agency, Dexters has looked after us really well, we have had a big issue with rodents in the house, and in the area, they have been tackled it fast and eficiently, we had to trust on them beacuse we were on holiday and when we came back all was done, or in the good path to be sorted, expecial thanks to Grace who was our advisor and keep up the good work. really really thankfull, big peace of mind after all. we were really worried to see what could we find in our return but i know now i can rely on Dexters and they will do the neccesary things to solve the problems.

Emilio Β· 21 August 2024

Agent replied Β· 31 October 2024

Dear Emilio, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Google

Crystal has been incredibly friendly, warm, and helpful during what has been a stressful period! Super easy to get in contact with, and has been a big support x

Maddie Β· 17 March 2026

Agent replied Β· 17 April 2026

Dear Maddie, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

1/5

Trustpilot

Acted illegally

Did not follow process and illegally cut off our services and sent a checkout clerk to our home while we’re still living there. They gave him a key and advised him to enter the property despite us repeatedly and clearly communicating when our leave date was. We had to report them to the local council and open an investigation. They had our council tax and water cut off and then accused us of not paying our bills despite repeatedly trying to rectify their mistake. Cutting utilities is treated as harassment and unlawful eviction under the Protection from Eviction Act 1977. Under this act, it is a criminal offence for a landlord or agent to interrupt or cut off electricity, water, or gas to make a tenant leave. Specific estate agent that caused us these issues is Fahima Miah, Senior Property Manager.

Bek Β· 7 October 2026

5/5

Trustpilot

Managing a poor performing agent to the freeholder

We want to do a particular shout out for Edward Brodkin who helped us through poor service from the freeholder of our flat. The failure by the freeholders agent to repair damage to the roof and guttering led to damage inside the flat and we raised a legal case for damages against the freeholder and their agent. Edward helped us through, managing the relationship with the agent, providing us supporting documents for the legal case and generally offering the support we needed. The settlement was made out of court in December 2025 and we recovered the cost of the damage. Execellent Service and well done Edward.

John Β· 19 February 2026

Agent replied Β· 22 February 2026

Dear John, It’s great to hear that you have had a brilliant experience with Edward. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma

5/5

Trustpilot

Thank you Jamilah

Dexters took my unit from the moment it was handed over till it was sold. I live in the UAE and Dexters arranged the handover and put the unit for rent and managed all the rental agreements and even arranged for furnishing the unit. When time came for selling the unit, Dexters again was there for me. In particular, I would like to thank Jamilah Alsaher for her dedication and support in managing the unit. She always responded efficiently to my queries and to the tenants requirements.

Khaled Β· 13 August 2024

Agent replied Β· 31 October 2024

Dear Khaled, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Google

In selling my property Dexters were miraculous match makers. Dominic Reeves was able to find a buyer who was looking for exactly what my property had to offer. While the visit, offer and process was expedient it was their diligent communication throughout that really impressed me. The whole Kennington office was always friendly, helpful and when they didn't know something said they would get back to me and did. I would highly recommend them.

Julia Β· 19 November 2025

5/5

Trustpilot

Monika at Dexter's -a great property manager!

My property manager is Monika Piszczyk at Dexter's and she has been Ace! As a landlord , I had a number of issues in my flat that I rent out, Monika addressed each of these in turn . She kept me informed at each stage of the costs + time and was always very patient with all my questions. If you let a property you would want her to be managing it! she resolved every concern and the tenants are super happy! Thank you Monika!

Shallah Β· 6 August 2024

Agent replied Β· 31 October 2024

Dear Shallah, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma, Customer Relations Team

5/5

Google

Hannah has been super helpful and quick to respond to everything every time I called she had all the answers ready for me. Best agent I worked with.

Salih Β· 17 March 2026

Agent replied Β· 17 April 2026

Dear Salih, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma

5/5

Trustpilot

πŸ™ŒπŸΌ Thank you!

I have recently moved out of the property and as most tenants know this is a very stressful work to do. But, I was so glad I had a wonderful support received from the Dexter's team special mention to Marco who had been amazing. He was very accommodating and re-assuring. Although, I am not with the same Estate Agent I would still highly recommend Dexter's Agent at St Margaret. Thank you all for the wonderful service for the past years and best regards to each and everyone of you!πŸ™πŸ»

Mrs Β· 1 August 2024

Agent replied Β· 31 October 2024

Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Petros Giorganios :)

While living at Oaklands Rise (Easton Court) Petros has been one of a few contacts I have had for helping me with any property management issues. Petros stood out to me as a go-to person as he always goes above and beyond to make sure problems and questions are dealt with quickly and effectively. It has made a huge difference to my experience and I would like to thank him and the North Property Management service for their hard work. Best wishesAmy

Amy Β· 1 August 2024

Agent replied Β· 31 October 2024

Dear Amy, Thank you for taking the time to leave a wonderful 5* review. Petros will be thrilled to read your kind comments. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Monika is the only reason for the 5*'s rating

I don't usually write reviews but credit is overdue - Monika Piszczyk - property management - is the ONLY reason I am giving Dexters in Hendon 5*'s. She is someone who actually listens, cares about people and gets things done as soon as something arises!! Monika always goes completely above and beyond and has helped us with so many things in our flat that we have had problems with for YEARS that Dexters knew about but was left and unsolved - for example a mould issue within the flat - which was only taken seriously when we spoke to Monika. Multiple other problems have happened & I can hand on heart say Monika is the only person working in Dexters that we trust 100%! I have been with Dexters for years now and the only ONLY time things have been sorted, documented, updated and taken seriously was when Monika contacted us and became our property manager - before this it was a complete circus and if I went into detail about everything that went wrong, unseen to etc, it would take up this rating entire page!! Monika is an absolute asset to your company and I am not even joking when I say she deserves a payrise for dealing with so many things and being such an understanding person in every scenario because without her, Dexters is an actual joke. Thank you Monika for always helping us and being someone who is genuinely reliable and kind within that company, I really hope they value you and what you do for other properties that you manage.

Mkr Β· 29 July 2024

Agent replied Β· 31 October 2024

Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Excellent service

Dexters have been excellent in the process of me moving flat. Charlotte Rule showed me some amazing properties covering exactly what aspects I was looking for. Once I found a flat I loved Charlotte was exceptional in making the signing as smooth as possible though quick responses to any questions I had and making this as seamless as possible. Daniel Faulkner is a great property manager as he was quick to get in contact with me to ensure I had all the information I needed coming up to moving day. Both Charlotte and Daniel have been highly professional and had excellent communication skills making moving flat a much less stressful experience from what I had expected. Thanks to you both! Can’t recommend dexters enough.

Neve Β· 25 July 2024

Agent replied Β· 31 October 2024

Dear Neve, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma, Customer Relations Team

1/5

Trustpilot

Dishonest and a complete waste of time

Phoned to enquire about 4 different properties listed on their website. All 4 have apparently "recently accepted offers" despite none of them being listed as "under offer" on Dexter's website.Megan told me the sellers asked them to keep the properties as avaialble in case their agreed upon sales fell through. As a buyer, it is a complete waste of my time looking at properties that aren't actually available and that have already been sold. How am I meant to work with an agency that displays a complete lack of regard for its clients or their time?Buying a home is usually a significant decision in the purchasers life. Being dishonest from the outset is not a good way of establishing trust and this makes it almost impossible to use Dexters for my property search. I would advise sellers to bear that in mind when making the decision about who they want representing them and the buyers they are potentially losing out on as a result.I'm am sure that Megan is an excellent agent and I hope that one day she wakes up to the unscrupulous practices Dexter's employ and recognises that these are actually detrimental to hers and her clients relationships and (as a result) her long-term interests.

Sam Β· 22 July 2024

Agent replied Β· 31 October 2024

Dear Sam, Thank you for your review although I am disappointed to hear your experience with Dexters has not been what we would have hoped for. Feedback is really important to us and the Director of the office is keen to discuss your concerns, however I am unable to find your details on our database. Please could you kindly email me at customerrelations@dexters.co.uk and I will ask him to get in touch with you directly. Kind regards, Asma, Customer Relations

5/5

Trustpilot

Great Experience

I experienced a few initial difficulties with one of the letting agents, but everything changed for the better once Ryan Campbell took over my "case". From that point on, the entire process went incredibly smoothly. Ryan did an outstanding job of making my move as stress-free as possible. Even after I moved in, he proactively followed up to ensure that everything was perfectly sorted. I am incredibly grateful for his professional, attentive support and highly recommend working with him!

Mona Β· 3 October 2026

5/5

Trustpilot

Petros is the best

Petros is the best. Very professional service with him and if there are any questions or issues he responds promptly.

Antonio Β· 12 May 2026

Agent replied Β· 25 May 2026

Dear Antonio, Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Asma

1/5

Trustpilot

NOT HELPFUL

Dexters took my flat in march.Despite good Communication weekly they failed to gain any offers.Their strategy seems to be , for you to keep reducing the price.I appreciate the market is tough but to get a call saying we do not want to sell this flat anymore left me flabbergasted.Clearly must look bad on their stats!They have removed my listing without any notice period at all.Such poor service from an agents that claims to be one of the best.Poor customer show from George and the team at the twickenham sales office.

Stewart Β· 19 July 2024

Agent replied Β· 31 October 2024

Dear Stewart, I am really disappointed to read your comments and I am keen to review what went wrong on this occasion. I will ensure this is raised with the Director of the office and we will be in contact to discuss further. Kind regard, Asma, Customer Relations Team

1/5

Trustpilot

Q2 HR Solutions (QQI)

More than ten of us were made redundant by this company. We previously worked for Howsy until it was acquired by Dexters, and we were fortunate and grateful that Dexters absorbed us after the acquisition. We have been working for them under Q2 HR Solutions (QQI) in the Philippines. However, at the beginning of June, Dexters decided to discontinue outsourcing work offshore, resulting in our redundancy.The issue is that Q2 HR Solutions (QQI) has not yet provided us with our final pay, which exceeds the time limit allowed by labor laws in the Philippines. Most of us have worked for the company for over four years, dedicating our time and working hard. Based on the information we have gathered, the delay is on Dexters' part, as Q2 HR Solutions is waiting for their approval to honor our tenure. We are simply requesting what we rightfully deserve as mandated by Philippine labor law.Kindly expedite Q2 HR Solutions (QQI) release of our final pay, as it has already exceeded the timeframe permitted by Philippine labor law. Despite our patience, our queries and concerns have been ignored. We believe it is time to resolve this matter promptly.

Ronnie Β· 19 July 2024

Agent replied Β· 31 October 2024

Dear Ronnie,We are sorry to read of your unhappiness. We are not aware of any outstanding payments due to ex Howsy colleagues, and have urgently requested further information from QQI relating to this. Please do contact us directly at ​info@customerrelationsteam.co.uk or 020 8614 1230 and ask for customer relations so that we can discuss your concerns in more detail​. Kind regards, Customer Relations Team

5/5

Trustpilot

Thank you Alistair Maclean

I am a commercial property solicitor and usually have no time to leave reviews! However, in this case and on a busy Friday morning I have the pleasure of writing this review for Alistair Maclean at Dexters. Great agent! Assisted in progressing the sale for my client, in a professional and courteous manner. Kept communication open and pleasant. Chased otherside (buyer's solicitor) when needed to. I would recommend Alistair and look forward to working with him again in the near future.

Runa Β· 19 July 2024

Agent replied Β· 31 October 2024

Dear Runa, Thank you for your kind comments regarding Alistar and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Monika Piszczyk handled the replacement…

Monika Piszczyk handled the replacement of the boiler in my flat which is being rented out. From the outset, Monika was extremely professional and also had a very affable way about her which made the whole process, which could have been very stressful, manageable. Monika definitely gave me a "sleep easy" factor as I felt very assured that this big and costly project was in good hands. Furthermore, Monika dealt with a post-completion error quickly and with minimal fuss which really sealed it for me.

Devandran Β· 18 July 2024

Agent replied Β· 31 October 2024

Dear Devandra, Thank you for your kind comments regarding Monika and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team

5/5

Google

Hope Wells was fantastic throughout the process, quick to answer questions, clear, and efficient. She helped us secure our place smoothly and close the deal fast.

Marcella Β· 17 March 2026

Agent replied Β· 17 April 2026

Dear Marcella , Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma

5/5

Google

Thanks Edward for organising everything so quickly for us and for keeping us informed at all points. Would highly recommend!

Aisling Β· 10 May 2026

Agent replied Β· 10 October 2026

Dear Aisling, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

This Jan we were looking for a property and unfortunately it was under offer. So I emailed Dexters Kennington for a call back if there were any more available properties in the same area. George was the estate agent who called me back this April saying the seller had another property to sell. I believe the property was available on a Wednesday and Geroge quickly booked a viewing for us on a Saturday. After the viewing, we put in our offer and it was accepted on the following Thursday. He, Verity and Dominic were really helpful to make sure everything went smoothly. It only took 9 weeks to exchange the contracts and soon we will complete the purchase of the new property. Very efficient and quick!

Xin Β· 12 July 2024

Agent replied Β· 9 November 2024

Dear Xin, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Years of mould issues finally sorted

We have been renting our current property for almost 5 years and have had mould issues since the beginning of our tenancy. It was not until Monika Piszczyk took over the management of our property, did we finally get our severe mould issues sorted. Monika, with her determination and hard work, managed to get our landlord to finally agree to put in the money to install proper ventilation, get mould treatment and redecoration done. She saw through the whole process and made sure things were done well. Thank you Monika for fighting for our rights to live in a safe and comfortable home.

Safiah Β· 11 July 2024

Agent replied Β· 31 October 2024

Dear Safiah, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Great!

I want to thank Ellis as she has been really helpful throughout our moving in process! Thank you!

The Β· 19 May 2026

Agent replied Β· 25 May 2026

Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Dexters's Google reviews

Questions about Dexters Kennington

How many reviews does Dexters Kennington have?

Dexters's Lambeth office has 1,941 reviews across two platforms: 307 on Google, 1,634 on Trustpilot (across the whole business).

What is Dexters Kennington's rating?

Dexters Kennington is rated 4.4 out of 5 across all 1,941 reviews, and 4.9 out of 5 on Google from 307 reviews.

Where is Dexters's Lambeth office?

Dexters Kennington, 323 Kennington Road, Kennington, SE11 4QE, Lambeth, SE11 4QE.

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