Every review we hold for the Lambeth office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe have just finished the lease process with Dexters in Kennington and I would like to say a particular thank you to Hope - who made the whole process seamless and really helped us!
Katie · 17 March 2026
Agent replied · 17 April 2026
Dear Katie, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 5/5
GoogleI had a great experience working with Crystal Gordon. She was extremely professional, responsive, and helpful throughout the whole process. Crystal made everything clear and straightforward, and her communication was always quick and …
Joel · 17 March 2026
Agent replied · 17 April 2026
Dear Joel, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma
★★★★★ 5/5
TrustpilotRecently I had an issue with an…
Recently I had an issue with an appliance at one of my rented properties, Nabil Subhani dealt with back and forth between his maintenance team, the tenant, the insurance company and directly with me. In all the time. Dealing with the matter, Nabil was responsive to all matters in an extremely efficient and timely way. His communication was clear and to the point and the matter was progressed efficiently despite the fact that that too many people were involved he stayed at the centre of communicating with all parties concerned.
Adnan · 28 October 2024
Agent replied · 31 October 2024
Dear Adnan, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us if you have any queries. Kind regards, Asma
★★★★★ 5/5
TrustpilotTina was incredibly professional
Tina was incredibly professional, clear, and helpful throughout the entire process of leaving the property. She made everything straightforward and stress-free. A well-deserved 5 stars!
Whiteguitar86 · 20 May 2026
Agent replied · 25 May 2026
Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 2/5
TrustpilotVery sloppy service from Dexters
Very sloppy service from Dexters. Missing attachments to emails, forgetting to send information, incorrect information was sent.At check-in, they didn't even give us the right keys.... Sloppiness was a constant through the process....The house was very very dirty, despite it should have been professionally cleaned by contract. There was mold, dust, dead insects.... Lots of furniture was broken or not fixed. We are not sure if the landlords were informed at all at this point.Another red flag is that the agents try to lock tenants in very long contracts, a new trend with many companies. They didn't pressure as much as others, but still, they create this constant sense of urgency for the tenants.... then they disappear for days and need constant follow-ups.Do not recommend.
Ana · 24 October 2024
Agent replied · 31 October 2024
Dear Ana, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at info@customerrelationsteam.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations
★★★★★ 5/5
GoogleI highly recommend Dexters for your Real Estate and Letting requirements. Dominic was incredibly helpful, knowledgeable and friendly. In fact, all the members of the team that I have met have been very courteous and friendly and they know their stuff. With so many estate agents and letting agents around and often physically clustered close to each other, and as someone who has had experience of many agencies, I can confidently say that Dexter stands out.
Sunil · 16 December 2024
Agent replied · 23 December 2024
Dear Sunil, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma
★★★★★ 5/5
GoogleGeorge from Dexters Kennington was extremly helpful throughout the renting process and within less than 24 Hours we had a flat secured. Professional and super friendly, would highly recommend!
Adriana · 14 April 2026
Agent replied · 17 April 2026
Dear Adriana, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma
★★★★★ 5/5
GoogleWe have just completed on the sale of our flat in Stockwell through Dexters in Kennington.
We were on the market with another local agent for 3 months and had no offers before changing to Dexters. Within 2 weeks with Dexters we had 4 offers!
The sale ended up being a long stressful process but Dominic and the team were friendly, professional and supportive throughout.
Nadia looked after our sale and not only did she keep us regularly updated, she was also just a nice person to deal with which is definitely what’s needed when selling a property!
Would definitely recommend this branch of Dexters.
Richard · 12 October 2024
Agent replied · 9 November 2024
Dear Richard, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma
★★★★★ 5/5
GoogleAm pleased to review an incredibly positive experience. Nadia was the agent initially helping us find a home. She was honest, efficient and extremely hardworking. Once we had our offer accepted, we worked with Verity who was on top of everything; had excellent communication and was very supportive. Really appreciated Dominic who was also able to assist on a tight timeline. Couldn't recommend Dexters Kennington enough, by far the best agents I met in the area.
James · 4 December 2024
Agent replied · 11 December 2024
Dear James, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma
★★★★★ 5/5
GoogleOur agent Hope was very friendly and helpful in our property search. We had no issues using Dexters and Hope helped us secure a lovely property! Would recommend!
Alex · 13 April 2026
Agent replied · 17 April 2026
Dear Alex, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma
★★★★★ 5/5
TrustpilotI have two properties being managed by…
I have two properties being managed by Dexters. The agents have been very professional and easy to work with. Sophie Sheppard has been particularly helpful. She quickly responds and efficiently handles all of the special requests I’ve made.
Dorene · 14 September 2026
★★★★★ 5/5
TrustpilotProactive communication and empathy
Proactive communication, empathy and transparency are three core values I have seen demonstrated at Dexters. I have rented a home through them for nearly two years, and they have stood out as property managers that actually care. Most recently, Daragh Power has impressed me with their kindness and genuine care. I had two requests of the landlord, one that would require a change to my contact, and Daragh was AMAZING at listening to my needs, understanding the time sensitivity and following up with the landlord when we didn’t receive a response right away. They could have deprioritised my concerns or have gotten upset with my persistence but instead they understood where I was coming from and really advocated for me. This is exactly what one would want from a property manager, but is something I find is rare, especially in a ‘landlord market.’ Daragh communicated professionally throughout and made the entire process stress free. I wouldn’t choose another property manager besides Dexters.
Gabriella · 24 September 2024
Agent replied · 31 October 2024
Dear Gabriella, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us if you have any queries. Kind regards, Asma
★★★★★ 5/5
GoogleThank you so much to Sally for her support during our first house purchase. She found the perfect house for us on day one of house viewings showing she’d really understood our requirements and preferences, and saved us so much time and effort! Throughout the process she remained responsive, informative, helpful and friendly which helped the experience go as smoothly as possible. We’d definitely consider choosing Dexter’s Kennington in the future due to the positive experience we’ve had with Sally. Thanks again.
Lily · 10 September 2024
Agent replied · 9 November 2024
Dear Lily, We really appreciate you taking the time to leave such lovely comments about Sally. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team
★★★★★ 1/5
TrustpilotVote for worst estate agency of the year
This review is in particular for Dexter's Lee.If you think all Estate Agents in Lee are the same,then Dexter's Lee is definitely different. very different,in fact they could contend for the worst estate agency in England. I would highly recommend to anyone buying or selling through Dexter's Lee to contact me. The team, and in particular the sales team are money oriented. They will provide all sorts of distorted facts to make you list their property through them and whilst buying ,all sorts of lies without any moral conscience will be told. Their costs are higher than other than other estate agents who provide a far more personal service. This agency strives on the Dexter's brand but having dealt with Dexter's in other parts,I can easily vouch that they are the worst and most unprofessional. Please do your research before listing your property,buying and even thinking of renting out through them. They will completely ignore any of your requests or their duties as long as they can make their commission. As stated I am ready to help and discuss in more detail on why to avoid this agency
Ronny · 29 August 2024
Agent replied · 31 October 2024
Dear Ronny, I am sorry to read your 1* review comments. I have passed them to our Area Director as we are keen to discuss this further with you and will be in contact. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotProperty Inspection done well
Rianna Shanghanoo has been a star! I can 100% rely on her assistance if I needed any help at my rented property
Shareena · 13 May 2026
Agent replied · 25 May 2026
Dear Shareena, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 3/5
TrustpilotDaniel's customer service is great
Before Daniel F joined the team I struggled a bit with Dexters (hence the 3 stars). Often things would not be done, people wouldn't log when there had been a visit to my flat so more would be booked in and there were lack of updates at times which felt frustrating. However after dealing with Daniel F it feels like things are changing for the better and if I had always dealt with Daniel I would prob give Dexters a 5 star rating. Great customer service, always keeps me informed and gets things moving which I really appreciate!
Amie · 22 August 2024
Agent replied · 31 October 2024
Dear Amie, Sorry to hear that you have not had a good experience with Dexters in the past. But I am glad that Daniel has restored your faith in us. Thank you for leaving this review. Kind regards, Asma Customer Relations Team
★★★★★ 5/5
Trustpilotas our flat management agency
as our flat management agency, Dexters has looked after us really well, we have had a big issue with rodents in the house, and in the area, they have been tackled it fast and eficiently, we had to trust on them beacuse we were on holiday and when we came back all was done, or in the good path to be sorted, expecial thanks to Grace who was our advisor and keep up the good work. really really thankfull, big peace of mind after all. we were really worried to see what could we find in our return but i know now i can rely on Dexters and they will do the neccesary things to solve the problems.
Emilio · 21 August 2024
Agent replied · 31 October 2024
Dear Emilio, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleCrystal has been incredibly friendly, warm, and helpful during what has been a stressful period! Super easy to get in contact with, and has been a big support x
Maddie · 17 March 2026
Agent replied · 17 April 2026
Dear Maddie, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
TrustpilotManaging a poor performing agent to the freeholder
We want to do a particular shout out for Edward Brodkin who helped us through poor service from the freeholder of our flat. The failure by the freeholders agent to repair damage to the roof and guttering led to damage inside the flat and we raised a legal case for damages against the freeholder and their agent. Edward helped us through, managing the relationship with the agent, providing us supporting documents for the legal case and generally offering the support we needed. The settlement was made out of court in December 2025 and we recovered the cost of the damage. Execellent Service and well done Edward.
John · 19 February 2026
Agent replied · 22 February 2026
Dear John, It’s great to hear that you have had a brilliant experience with Edward. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma
★★★★★ 5/5
TrustpilotThank you Jamilah
Dexters took my unit from the moment it was handed over till it was sold. I live in the UAE and Dexters arranged the handover and put the unit for rent and managed all the rental agreements and even arranged for furnishing the unit. When time came for selling the unit, Dexters again was there for me. In particular, I would like to thank Jamilah Alsaher for her dedication and support in managing the unit. She always responded efficiently to my queries and to the tenants requirements.
Khaled · 13 August 2024
Agent replied · 31 October 2024
Dear Khaled, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleIn selling my property Dexters were miraculous match makers. Dominic Reeves was able to find a buyer who was looking for exactly what my property had to offer. While the visit, offer and process was expedient it was their diligent communication throughout that really impressed me. The whole Kennington office was always friendly, helpful and when they didn't know something said they would get back to me and did. I would highly recommend them.
Julia · 19 November 2025
★★★★★ 5/5
TrustpilotMonika at Dexter's -a great property manager!
My property manager is Monika Piszczyk at Dexter's and she has been Ace! As a landlord , I had a number of issues in my flat that I rent out, Monika addressed each of these in turn . She kept me informed at each stage of the costs + time and was always very patient with all my questions. If you let a property you would want her to be managing it! she resolved every concern and the tenants are super happy! Thank you Monika!
Shallah · 6 August 2024
Agent replied · 31 October 2024
Dear Shallah, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleHannah has been super helpful and quick to respond to everything every time I called she had all the answers ready for me. Best agent I worked with.
Salih · 17 March 2026
Agent replied · 17 April 2026
Dear Salih, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma
★★★★★ 5/5
Trustpilot🙌🏼 Thank you!
I have recently moved out of the property and as most tenants know this is a very stressful work to do. But, I was so glad I had a wonderful support received from the Dexter's team special mention to Marco who had been amazing. He was very accommodating and re-assuring. Although, I am not with the same Estate Agent I would still highly recommend Dexter's Agent at St Margaret. Thank you all for the wonderful service for the past years and best regards to each and everyone of you!🙏🏻
Mrs · 1 August 2024
Agent replied · 31 October 2024
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
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