Trusted Agent profile · Lambeth

Dexters Kennington reviews in Lambeth

4.4

★★★★★ Great

1,941 reviews across 2 platforms

323 Kennington Road, Kennington, SE11 4QE, Lambeth, SE11 4QE

Dexters's office in Lambeth, at 323 Kennington Road, is rated 4.4 out of 5 across 1,941 reviews on two platforms, including 307 Google reviews rated 4.9.

Google logo

4.9 / 5

307

Reviews on Google

This office

Trustpilot logo

1,634

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Lambeth office, from every platform, shown as written. First names only.

5/5

Trustpilot

I'm ending my tenancy with Dexters for…

I'm ending my tenancy with Dexters for personal reasons, however I would like to give Petros Giorganos a 5 star review for being such an amazing executive, thanks for all the support during my tenancy. I will definitely recommend Dexters to anyone.

Carlos · 16 September 2026

5/5

Google

AN ABSOLUTE PLEASURE TO DEAL WITH AND WOULD HIGHLY RECOMMEND. I wish I could give Dexter’s more than a 5 star rating. We sold our one bed flat in Stockwell through Dexter’s. We had previously been on with another local agent, we had hardly any viewings and the agent continuously blamed the market and brexit for the very slow activity. After our contractual period ended with our previous agent we decided to try Dexter’s. Mark came around to value our property initially. He was professional, provided a lot of examples of similar property sales in our area and gave a very thorough appraisal of our property. Mark provided us with an information pack and the paperwork we needed if we decided to go ahead. We did not feel pressured or obligated to sign anything and we were given plenty of time to have a think about it without being bombarded with calls. We decided to go ahead with Dexter’s. Graham and his sales team came around to meet with us and to learn about the flat so they were well equipped with information on viewings. Within a day we had more viewings booked in with Dexter’s than we had in 12 weeks with the previous agent, furthermore within 1 week, before the property was listed online, we had an offer on the flat which we accepted. After the offer was accepted Graham handed over to Amy in the sales team who was also incredibly professional, informative and without doubt kept us feeling calm during the entire process. She often knew more of what was going on than our solicitor. Mark, Graham and Amy were absolutely fantastic throughout the entire sale process. It was an absolute pleasure to sell our flat with them.

Helen · 11 November 2019

Agent replied · 9 November 2024

Dear Helen, We greatly appreciate you putting aside the time to submit a review about our Kennington Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

I would highly recommend working with Dexters to sell a property. I found Mark and his team to be very professional, personable and conscientious. I am a client that likes to know what’s going on, and I found the communication, particularly from Charles in the Sales team and Del in the Aftercare team to be exceptional. Not only did they willingly accept my countless calls but they also preempted them and made me feel very confident in the knowledge that they were across everything. I would not hesitate to work with with Dexters again. Paul and Annabel.

Annabel · 11 November 2019

Agent replied · 9 November 2024

Dear Annabel, We greatly appreciate you putting aside the time to submit a review about our Kennington Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team

5/5

Trustpilot

I've been looking for properties to…

I've been looking for properties to rent for a while now and calling up multiple estate agents can be quite overwhelming and stressful, however I've had a great experience with Dexters. Gemma Mason was incredibly helpful over the phone, giving articulate information with complete clarity which I much appreciated. I can't wait to view the property soon!

Mimi · 30 June 2023

Agent replied · 31 October 2024

Dear Mimi, Thank you for your wonderful 5 star review. Gemma will be so pleased to read your kind comments and we wish you all the best. Kind Regards, Asma Chughtai, Customer Relations Team.

5/5

Trustpilot

Jadasa Andjadiumi has been absolutely…

Jadasa Andjadiumi has been absolutely fantastic is resolving various issues in our apartment shortly after we moved in. She was responsive, professional and efficient at resolving all matters raised and provided timely feedback on our questions and on repairs to be done. We were most grateful for her help and support.

Consumer · 18 November 2023

Agent replied · 31 October 2024

Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

I can not thank Joanne enough for the…

I can not thank Joanne enough for the supports and willingness she showed in making sure I get the best service. I really appreciate it and I will no doubt recommend Joanne and her company to whoever wants to rent or get involved in property.Once again I thank you for your support.

Samiar · 19 October 2023

Agent replied · 31 October 2024

Dear Samiar, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Dexters have taken the stress out of renting out our property…

Dexters have been managing our property for many years now. Ashley is our current property manager and we have been very happy with the service he and his colleagues provide. Communication is excellent and we very much trust their guidance and support around the issues that crop up from time to time.

Cally · 16 October 2023

Agent replied · 31 October 2024

Dear Cally, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and am delighted that you have taken the trouble to confirm this is the case. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I am purchasing my first property through Dexters and Nathan has been nothing but helpful from the start. He guided me through the process in detail, arranged several viewings for me on very short notice and was always available to answer my questions + gave great recommendations for a mortgage adviser, solicitor etc. I've now got an offer accepted for my dream flat, so really happy with the team at Dexters!

Barbora · 10 November 2021

Agent replied · 9 November 2024

Dear Barbora. We really appreciate all feedback and I am delighted to hear that we have achieved our objective of delivering a 5* service. Good luck with your move. Kind regards Evie Fisher Customer Relations Team

5/5

Trustpilot

First class service

I have been letting my properties with Dexters for many years and I can not fault them. In particular Pam Simmons and George Taylor offer a first class service. They are super efficient, very responsive and have an ability to negotiate and solve all problems effortlessly. I would highly recommend them.

Connie · 7 November 2023

Agent replied · 31 October 2024

Dear Connie, Thank you for taking the time to leave a wonderful 5* Google review. Pam and George will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

An Agency that Really Look After You

When renting there is a lot of reliance on an Estate Agency that actually look out for your best interest, for this reason I am very glad to have Zelda Carr looking after us. I highly recommend Dexters Agency, and particularly Zelda for always being meticulous and efficient with any issues.

Stuart · 6 November 2023

Agent replied · 31 October 2024

Dear Stuart, Thank you for taking the time to leave a lovely review regarding Zelda. Kind regards, Asma Chughtai, Customer Relations Team

1/5

Trustpilot

I had an extremely unpleasant…

I had an extremely unpleasant experience with this real estate agency. The lack of professionalism is obvious in the way they carry out their daily activity.

Simon · 14 May 2026

Agent replied · 25 May 2026

Dear Simon, I am sorry to read your 1* review. If you could provide us with more information at info@customerrelationsteam.co.uk. I can look into this further for you.. Kind regards, Asma, Customer Relations

5/5

Google

Elliott was amazing in my property search- communicative, friendly and helpful. Out of all the agents in the area I dealt with these guys were levels above. Highly recommend the Dexters Kennington Branch.

Charlie · 10 October 2024

Agent replied · 9 November 2024

Dear Charlie, It’s great to hear that you have had a brilliant experience with our Kennington office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma

5/5

Trustpilot

Dexters have been managing my property…

Dexters have been managing my property for 3 years and I’ve always been happy with their service.Special mention to Ricardo who has been very proactive in sorting out an issue with my flat. He acted quickly to address the problem, has kept me informed and solved the problem swiftly and satisfactorily.

Binal · 30 October 2023

Agent replied · 31 October 2024

Dear Binal, Thank you for taking the time to leave a lovely review regarding Ricardo. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Petros Giorganios was always extremely…

Petros Giorganios was always extremely helpful during our tenancy. Although there were quite a few issues with the building he always tried his best to help us. He's been the best person we interacted with from Dexters over the last 2 years of renting from them

Lisa-Marie · 12 February 2024

Agent replied · 31 October 2024

Dear Lisa-Marie, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Google

The whole team at Dexters have been brilliant in fully managing my properties and selling them. They’ve been managing my properties for 9 years and have been great - would definitely recommend. They were really on it when it came to selling the properties too.

Alice · 10 August 2026

5/5

Trustpilot

Monika has been incredibly helpful

Monika has been incredibly helpful since being assigned to our property, she always replies quickly, she is extremely thorough and I feel like she genuinely cares about us having a good experience in our flat which is not very common in my experience.

Jake · 10 April 2024

Agent replied · 31 October 2024

Dear Jake, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Google

Graham Walker and his team did a great job of selling our property and at a reasonable rate. Communication was very good between all parties and Graham managed to find us a buyer who had used Dexters previously. Our property had already been on the market with another agent for 3 months, and sold after 4 weeks of Dexters taking over. I would particularly like to thank Debbie and Talvinder who made the sales process manageable for us, especially as in hindsight we made a bad choice of solicitors and they managed to get the sale to go through where the solicitors didn’t! Everyone was always pleasant even during stressful times, they always kept professionalism and at the end of the day, they sold our property! Very pleased with the service, highly recommend

Laura · 11 November 2018

Agent replied · 9 November 2024

Dear Laura, We greatly appreciate you putting aside the time to submit a review about our Kennington Office. Every source of feedback is really important to us and we would like to thank you for having awarded us five stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Mollie De-la-haye Customer Relations Team

5/5

Trustpilot

Donalina Gargrupe, Property Manager

Donalina is friendly and helpful. Also efficient and prompt. I would go so far as to say she went above and beyond what was required. I've had a long relationship with Dexters, when I had a property to let to tenants. I warmly recommend Donalina and the Dexters team.

Judith · 4 December 2023

Agent replied · 31 October 2024

Dear Judith, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

We were fortunate enough to have a wonderful lettings agent by the name of Hope Wells. Our entire process was stress and hassle free, with Hope providing us the required information and support in a timely manner.

Adeel · 10 February 2026

Agent replied · 10 October 2026

Dear Adeel, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Trustpilot

Trustworthy agent

All the staff are gracious. I feel warmly welcomed and supported.Especially Monika, who is also mentioned in other reviews, is indeed lovely. Kindhearted, polite, agile... she has everything to be a good support staff.Many thanks for letting me into a wonderful life!

Hiro · 27 April 2024

Agent replied · 31 October 2024

Dear Hiro, Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

I always feel looked after with…

I always feel looked after with Dexters. I have been with them several years. The care and support is as great today as when I first worked with them. Truly. Their care is industry leading in my opinion, having used other estate agents before.Thank you to Mark Wiltshire and to Mariya Rizova in Tenancy Management.

Vispi · 22 June 2023

Agent replied · 31 October 2024

Dear Vispi, It’s great to hear that you have had a brilliant experience. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Dexter's Ladywell are Awesome

Staff at Dexter's Ladywell are awesome. Joseph and Suzzannah were beyond helpful with a recent bit of bureaucracy in connection with a rental flat. Dexter's in general have been great throughout the letting of my flat.

Anna · 2 August 2024

Agent replied · 31 October 2024

Dear Anna, Thank you for taking the time to leave a wonderful 5* review. Joseph and Suzzannah will be thrilled to read your kind comments. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Elizabeth was a great support to me…

Elizabeth was a great support to me with dealing and evicting a tenant from my property. She was sympathetic to my situation which was appreciated during a very difficult time. I can highly recommend.

Cherie · 2 September 2024

Agent replied · 31 October 2024

Dear Cherie, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma, Customer Relations Team

2/5

Trustpilot

Let down by poor communication within the company

Unfortunately we were let down by this letting agent yesterday. We had a 6pm viewing for a house in Hayes, I drove 1h in rush hour traffic to visit the property and on arriving I was met by the agent who informed me that the locks had been changed that day and his key did not work, so we could not access the property.He was very apologetic and I understand he was also frustrated as he himself had spent 45 minutes travelling to the property.He did offer to rearrange a viewing but I was so disappointed in the lack of organisation (how can it be that locks are changed and the letting agent/property managers are not informed?) and frustrated at the waste of my time and petrol (2 hours round trip) that I will not be using this company going forwards.I would have left 1 star but the letting agent was truly apologetic and did remain professional in the situation.

Lizzie · 2 October 2024

Agent replied · 31 October 2024

Dear Lizzie, I am sorry to read your 2* review. I am unable to locate you on our database. If you could provide us with more information at info@customerrelationsteam.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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