Every review we hold for the Lambeth office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGreat Experience as a landlord
We have worked with Claire Gallagher-Doherty at Dexter's to let our properties for many years. Things are run smoothly, rents paid on time and they have found good, solid tenants that stay for long leases. The tenants seem happy and well looked after as well as the properties. Appreciate you and the team very much.
PF · 8 November 2023
Agent replied · 23 December 2024
Dear PF, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleSelling your house is always a testing and stressful experience but Gabriel and Leah at Dexters Abbeville Road, Clapham tried and succeeded in taking much of that on their own shoulders. Rory, the local director, priced our house realistically, explaining the logic of his recommendation and then all the local team visited the house so they could describe it to potential purchasers and answer any questions without bothering us. They also vetted potential purchasers so we did not feel bothered by time-wasters. However, the best was in the support after accepting an offer. Although we had purchased another property before offering our home for sale, of necessity our buyers were part of a chain and Leah and Gabriel worked hard to keep us updated on progess and piecing together what was happening. Agreeing the sale did not mean Dexters lost interest, indeed they became more involved with their support for us all the way through to exchange.
Thank you Rory, Gabriel & Leah
Michael · 23 October 2020
Agent replied · 22 October 2024
Dear Michael, Having read your review, we would like thank you for your feedback about our Clapham Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleDexters delivered. They said they would close an offer in 6 weeks and they did. They also negotiated the best possible offer we could have got in this market. Mathieu and Jack are possibly the most diplomatic estate agents I know, their local market knowledge is unrivalled and they should win awards for their patience which knows no bounds - especially Mat's. Their sense of humour was also very much appreciated, it made a very difficult situation as painless and seamless as possible. I can't thank them enough.
Jenny · 23 October 2020
Agent replied · 22 October 2024
Dear Jenny, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Clapham Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleSold my flat in late 2019. Very pleased with the service. We had a sensible and realistic conversation about value and expectations with Rory at appointment. He showed an understanding of the local market and came up with a flexible plan for us. Following this, the sales team led by Gabriel and Leah worked hard and found us a buyer fairly quickly. The continued efforts of Talvinder and the team pushed things through at a pace that suited us. Would sell with them again and recommend them to others.
Johnny · 23 October 2020
Agent replied · 22 October 2024
Dear Johnny, Thank you for your review regarding your experience with our Clapham Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleI found my dream house at short notice and needed to rush through a sale on my house and get an offer accepted on the new house. I have nothing but praise for the way George Underwood and his team ( special mention to Rory) drove this through. He did an amazing job in closing the deal at what had seemed to be insurmountable odds. He not only pushed through the sale of this house but convinced the vendor that I was the ideal and perfect future owner of the house, which he had built himself. All the team at Dexters Clapham are so polite and welcoming. The one stop shop they offer takes loads of hassle out of the process. I can't thank George enough. Robert GibsonPositiveResponsiveness, Quality, Professionalism, Value
Robert · 23 October 2020
Agent replied · 22 October 2024
Dear Robert, We are delighted that you took the time to leave such a fantastic review which the Clapham team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleFollowing a number of recent viewings I am delighted to report that my first experience of working with Dexters was excellent. The range of properties that my contact Brittany initially suggested was considered sensitively and in consultation with her team colleagues. Importantly the final selections showed that she had worked hard on addressing our particular personal requirements. During our voyage of discovery she looked after us most ably. There was none of the anticipated pressure to get round properties in record time! Thus it was a very worthwhile exercise. As a result the whole experience informed our thinking significantly, allowing us to focus more accurately on our actual needs and modify our search criteria accordingly. Because our time was well spent we were happy to provide Dexters with rapid feedback on the properties seen. Brittany responded to what was quite a tough brief in a very professional way. She was kind, enthusiastic and a real pleasure to work with. Many thanks for the brilliant service. We shall look forward to hearing from you again soon!
Lorraine · 23 October 2020
Agent replied · 22 October 2024
Dear Lorraine, We are delighted that you took the time to leave such a fantastic review which the Clapham team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleGreat experience with Dexters as a first time buyer.
Our agent Mat was brilliant. He intuitively picked up on the type of property we were looking for and showed us several places that had not even listed on the website yet. He guided us through the offer process and even remained in regular contact after offer acceptance.
We were then put in the trustworthy hands of Tal who guided us from offer acceptance to exchange. She was very professional and diligent. She also was very considerate of our needs and time lines involved. She really helped pushed through the exchange.
Overall, great service from Dexters. Thank you Mat & Tal!PositiveResponsiveness, Professionalism
Ruth · 23 October 2020
Agent replied · 22 October 2024
Dear Ruth, I was delighted to read the comments in relation to our Clapham office and will ensure that these are passed on to the team. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleBoth George and Gabriel have been extremely helpful in the process of buying my first property. They've both gone out of their way to keep me informed and explain the process of buying a property to a first time buyer. Very happy with my experience with Dexter's so far and would be happy to recommend them to others in my situation. I would also like to say a special thank you to Leah as without her constant chasing for solicitors I do not think we'd have managed to exchange in the time frame that we did. Thanks again!
Molly · 23 October 2020
Agent replied · 22 October 2024
Dear Molly, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Clapham Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
TrustpilotVery good experience
Very helpful stuff especially through our interaction with Joshua Moody
Mr · 30 September 2026
Agent replied · 10 October 2026
Thank you for your lovely words and for leaving a 5* review. Kind regards, Katie
★★★★★ 5/5
TrustpilotJess Lynagh , keep up the good work
Hithis is the time of the year , when we got report about the tenants and property status ,I must say, worry not , Jess Lynagh took care of it , with good reports , the flat was clean and neat , Jess Lynagh done an excellent jobs.Great work , keep up the good work I think pay raise is one thing to consider ,Regards
Joe · 27 January 2023
Agent replied · 23 December 2024
Dear Joe, Thank you for your kind comments regarding Jess and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotEXCELLENT ON EVERY FRONT
We have been using Dexters to manage our rental flat for many, many years and they have been excellent on every front. Over the past couple of years we have mainly dealt with Catherine McDowell who is a joy to talk to and who has been utterly dependable and efficient despite some quite challenging circumstances
Charlie · 30 October 2023
Agent replied · 23 December 2024
Dear Charlie, Thank you for taking the time to leave a lovely review regarding Catherine. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotWe want to the thank dexters agent…
We want to the thank dexters agent Jimmy dhingra and Charmaine for helping us finding the best property in short time span. Both of them very helpful and answer your all queries regarding the property.. Thank you so much Jimmy Dhingra and Charmaine
AMIT · 2 July 2024
Agent replied · 23 December 2024
Dear Amit, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleFergus was very helpful in pushing the deal through and remained calm in the face of a few setbacks along the way. I felt he always listened to us and was also always up to speed and proactive
Kate · 22 September 2024
Agent replied · 22 October 2024
Dear Kate, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Clapham office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleDexters made the process of selling my flat very smooth and they were very helpful, Fergus was really communicative and always available to get back to any questions. I was very glad I chose them to sell with.
Helen · 22 September 2024
Agent replied · 22 October 2024
Dear Helen, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma
★★★★★ 5/5
TrustpilotGraziana & Angelo were super helpful!
We’ve been dealing with Angelo since a few months, who was very helpful in solving some issues and major repairs in our house. Recently, we’ve also dealt with Graziana, who was very quick to solve our issues at the start of our contract renewal. Graziana’s communication was great, over the phone and via email.
Charo · 14 November 2023
Agent replied · 23 December 2024
Dear Charo, Thank you for taking the time to leave a lovely review regarding Graziana and Angelo. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotI have recently moved into a flat…
I have recently moved into a flat managed by Dexter's and am pleased with the service they provide with regards the property management in our Clapham branch. I would like to thank Olivier who managed to resolve a maintenance query for us on the same day. Look forward to working with them during our tenancy.
Natalie · 20 October 2023
Agent replied · 23 December 2024
Dear Natalie, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 4/5
TrustpilotProperty faults/repairs
Keep me posted and up to date with all areas of myProperty and any problems that the tenants report, these are then taken care of by the appropriate maintenance contacts.Donna is always very friendly but polite and efficient I have had a few areas for concern this week but are all in hand.
Karen · 5 December 2023
Agent replied · 23 December 2024
Dear Karen, It’s great to hear that you have had a brilliant experience with us. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotThanks to Property Management Service…
Thanks to Property Management Service by Dexters and special to Monika.She is very helpful, always on phone with us and ready to help us, with professionalism. She is very nice and helpful.Thank you Monika for everything you do for us.I really appreciate your hard work.
Cristinel · 16 May 2024
Agent replied · 23 December 2024
Dear Cristinel, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent after service
We have been renting through Dexters and have found the whole experience to be a really positive one. Sometimes agencies can be great for the initial deal and drop off, but we have had the opposite experience. We have been really impressed by the management service provided by Dexters. In particular, property manager Khalisha has been exceptional; really going above and beyond to be as helpful as possible. 5 stars!
Deirdre · 23 May 2022
Agent replied · 23 December 2024
Dear Deirdre, Thank you for your review, and mentioning your experience with Khalisha. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotKudos Christian Pengelly!
I would like to commend Christian Pengelly for his professionalism and support in successfully and amicably resolving a rather serious issue with my tenant. He was always available when I needed him, responding to all my calls and emails, and making sure that we resolved the issue effectively and efficiently. Thank you Christian!
George · 21 November 2023
Agent replied · 23 December 2024
Dear George, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotConsistently attentive
Myra and her team have always worked to get things done quickly - whether that’s re-letting my property or dealing with tenant issues. Myra always responds quickly to my calls and I have been extremely pleased with the service - so much so that I have now been with her for over 10 years.
Susan · 25 October 2023
Agent replied · 23 December 2024
Dear Susan, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleAfter instructing Dexters to market my property for rental, I had a serious accident.They were BRILLIANT. Lovely tenants, found quickly. I highly recommend Dexters and in particular Rory and Jake. They organised EVERYTHING, cleaning, paperwork, certificates etc. It was such a relief and total peace of mind. I couldn't have done it without them.
Claire · 23 October 2023
Agent replied · 22 October 2024
Dear Claire, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleWould like to thank the team at Dexters for helping me to sell my property, with a shout out to Anthony and Lara for their ongoing support throughout the whole process. They were professional and knowledgeable, whilst being there every step of the way to help ensure a smooth sale ! Thank you !
Charlotte · 23 October 2023
Agent replied · 22 October 2024
Dear Charlotte, We really appreciate you taking the time to leave such lovely comments about Anthony and Lara. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleWe really appreciated Dominic from Dexters showing us around a property recently. He booked us in last minute and was incredibly helpful. He's the only agent who has ever helped us even further by following up with property information other than what is on the brochure - even grabbing some Google Satellite images when we asked about the area. Thank you Dominic for a great experience!
Daniel · 23 October 2022
Agent replied · 22 October 2024
Dear Daniel, It’s great to hear that you have had a brilliant experience with our Clapham office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team
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