Trusted Agent profile · Lambeth

Dexters Clapham reviews in Lambeth

4.4

★★★★★ Great

2,231 reviews across 2 platforms

28 Abbeville Road, Clapham, SW4 9NG, Lambeth, SW4 9NG

Dexters's office in Lambeth, at 28 Abbeville Road, is rated 4.4 out of 5 across 2,231 reviews on two platforms, including 299 Google reviews rated 4.9.

Google logo

4.9 / 5

299

Reviews on Google

This office

Trustpilot logo

1,932

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Lambeth office, from every platform, shown as written. First names only.

5/5

Trustpilot

I’ve had the pleasure of dealing with…

I’ve had the pleasure of dealing with Leighton Hanson at Dexters and have found them to be so efficient and professional with such great communication and often doing that little that little bit extra to try and get issues resolved. The experience really has made me feel confident that our property and tenants are in good hands.Thank you Leighton!

Sarah · 11 January 2024

Agent replied · 23 December 2024

Dear Sarah, Thank you for taking the time to leave a lovely review regarding Leighton. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

The Dexter team at Cricklewood have been fabulous…

The Dexter team at Cricklewood have provided us with a fabulous service in all the dealings we have had with them from start through to sale. The communication between us and the team has always been clear, relevant and simple. It doesn’t matter if the lead on your sale is not available, everyone has a grasp of the detail, are only too happy to help or get back to us. The office is impressively headed up by Neela who has given great advice along the journey and we have worked with Jamil, Samara & Nathalia really well.

David · 15 February 2022

Agent replied · 23 December 2024

Dear David, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Tamara at Dexters has been extremely…

Tamara at Dexters has been extremely helpful and professional and I am incredibly grateful for her help and support she has offered to u in the last two years. I highly recommend Tamara's and Dexters Management Service. 5 star service at all times

Viktor · 25 October 2024

Agent replied · 23 December 2024

Dear Viktor, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us if you have any queries. Kind regards, Asma

5/5

Trustpilot

Paul Ford - Head of Property Management

Paul Ford - Head of Property Management is a superstar. He goes above and beyond and all my constant demands are queries are dealt with super efficiently and in a timely fashion. Have to mention Nasra and Pam Simmons who also deal with my portfolio and are always available with whatever info / help I needWould recommend!Thank you Paul Pam & Nasra

Sam · 27 October 2023

Agent replied · 23 December 2024

Dear Sam, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

A Skilled Dexter’s Agent

I worked with Mohammed Amin on our recent lease renewal and replacement contract. Mohammed was extremely helpful and prompt in our negotiations; he was empathetic and patiently explained the contract details. Simultaneously, he coordinated with the landlord with extreme care, showcasing his leadership skills. Additionally, Mohammed provided us with multiple solutions that suit both the tenant and landlord.

Ana · 15 January 2024

Agent replied · 23 December 2024

Dear Ana, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma , Customer Relations Team

1/5

Trustpilot

Don’t choose Dexters

Hello Guys!We have rented 3 bed house from Dexters. We have signed contract first 8th Aug. Then when we go to the house for cleaning we get shocked. The house like cowshed:) they did something and we moved 17th Aug. One bedroom Out of use because really strong smelling carpet or something. Now we can’t use another room as well because radiator suddenly getting cold after boiler turn off. Toilet Flush is doesn’t work Etc. We have so many problems we’re waiting for Dexters will do something but today I got email. They’re asking what’s your problem:)) and one of the management manager said if you don’t like you leave the house. :)) it’s been more than 4 Months and I got final mail if you don’t like leave the house :)) My advice if need to rent house from Dexters Check the house EmptyCheck everything even tabs, flush, floor furniture, smell.Because after signing the contract you can’t get solutions.For small problems they are good likeTab changeWashing Machine Change

Kayra · 30 December 2021

Agent replied · 23 December 2024

Dear Kayra. We are sorry to hear that your experience with us didn’t go as planned and would be eager to hear more so that we can rectify this for you. If you could please email me further details at customerrelations@dexters.co.uk, I will make sure this is dealt with. Kind regards Asma Chughtai Customer Relations Team

5/5

Trustpilot

Great estate agents

I would like to say special thanks to Monika who was really helpful and took care of everything during her inspection at my flat. She noted every fault during her visit and she was very quick to get in touch with my landlord to sort out everything in one day. I am really happy for choosing Dexters.

Ekin · 26 January 2024

Agent replied · 23 December 2024

Dear Ekin, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Exceptional service and dependability.

Myra has managed my properties for over ten years. This is testament to how I value the excellent service she provides. Myra makes sure the tenants are taken care of, proactively resolving issues promptly and giving me the peace of mind that my properties are being managed effectively. I would highly recommend Myra. Her professionalism and experience are second to none.

Chris · 26 October 2023

Agent replied · 23 December 2024

Dear Chris,Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Thanks to Zendeca

So far our experience of renting through Dexters has been straightforward and relatively easy. Zendeca from the Battersea branch went above and beyond to get us a viewing of our perfect property, despite it being her day off and viewings having already been completed. She worked hard to get to know us so we could make the best offer to the landlords, and was responsive and kept us updated throughout the whole process. Zendeca was also understanding of our requirements and requests, and arranged some flexibility for us where possible. We love our flat and we're very grateful to Zendeca and the Dexters Battersea team for making it possible.

Jack · 1 December 2021

Agent replied · 23 December 2024

Dear Jack, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team

5/5

Trustpilot

We were incredibly impressed by Petros…

We were incredibly impressed by Petros exceptional skills and knowledge. Their deep understanding of trends helped us make informed decisions. We truly felt we had the best realtor guiding us, ensuring we got the best deal.

Sri · 12 May 2026

Agent replied · 25 May 2026

Dear Sri, Thank you for taking the time to leave a wonderful 5* review. Petros will be thrilled to read your kind comments. Kind regards, Asma

5/5

Google

Dexters did a great job when selling our flat! Matt Ward was always available to talk, incredibly professional and kept us in the loop regarding viewings / feedback. Once we were under offer, Matt made sure we were always updated and managed the process brilliantly! The whole process of buying and selling property can be very stressful but Matt and the team at Dexters gave us the comfort and confidence we needed!PositiveResponsiveness, Professionalism

Scott · 23 October 2022

Agent replied · 22 October 2024

Dear Scott, thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards Asma Chughtai Customer Relations Team

5/5

Trustpilot

11/10

Can't recommend highly enough, sensitive, flexible and responsive to your needs. Special mention goes out to Nia in the lettings team at Dexters Lee, and Andrzej, Tyron & Sacha in the property management team. Persistent, tenacious, and always polite (and in all the right ways).

Ben · 7 October 2026

4/5

Google

Grace was excellent with support and guided us through our purchase brilliantly, both at the offer stage and towards completion. My only criticism of dexters is that they insist on leaving property as available on search sites which results in extra stress at an already stressful time

Kate · 24 July 2024

Agent replied · 22 October 2024

Dear Kate, Thank you for taking the time to rate your service with our Clapham office. Kind regards, Asma, Customer Relations Team

5/5

Google

We bought our first house through Dexters in Abbeville, Clapham and we were so supported throughout by the whole team. Conor really listened to and understood what we were looking for. When we missed out on a property we’d liked, he took us under his wing and took us to see one just coming on the market because it ticked all of our boxes, as well as a similar property that had been done up so we could really visualise it’s potential. The offer process was smooth, and Conor explained everything clearly and was helpful at putting us in touch with solicitors etc as we needed to move quickly. Tal supported us throughout the contract and conveyancing process and was a true hero, working all hours patiently between us and the sellers to help us negotiate what we needed. We had a very tight deadline, which everyone took seriously and we’re so grateful to Conor, Tal and team that they worked so hard to help us get everything in place for then. Really thrilled to now be in - thanks Dexters!PositiveResponsiveness, Professionalism

Liberty · 23 October 2021

Agent replied · 22 October 2024

Dear Liberty, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards Evie Fisher Customer Relations Team

5/5

Google

We first engaged Gabriel at Dexters, Abbeville Road 3 years ago when we were thinking about selling our house and were impressed by his honesty and energy. 3 years later, although Gabriel has moved on, Rory more than filled his shoes and we instructed them to sell our house. We got a quick sale with a fair price. The process was smooth and Tal, a pleasure to work with. We couldn’t find the house we wanted despite George Underwoods support so we went into rental. George continued to show us properties and kept us informed as the market continued to shift due to covid. Eventually, thanks to George, we found the perfect house. George really took time to get to know us, what we wanted and more importantly what we didn’t want. Bar the suits (joke) he is the best Estate Agent I have (and probably ever will) work with. Chapeau.PositiveResponsiveness, Quality, Professionalism, Value

Simon · 23 October 2021

Agent replied · 22 October 2024

Dear Simon. I was delighted to read the comments in relation to our Clapham office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when we receive a great review. Many thanks again. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

We had excellent service from Mathieu, Verity and Tal in our purchase of our flat. Mat formed a good relationship with us early on and was able to understand exactly what we were after. He then got us to see only properties that he thought we’d like. When we found the right one we had fantastic support from Dexter’s every step of the way. Verity and Tal made the exchange feel very straightforward. They were responsive to our concerns and highly professional. We would highly recommend Dexters to our friends and family in the future.PositiveResponsiveness, Quality, Professionalism

Matthew · 23 October 2021

Agent replied · 22 October 2024

Dear Matthew, I am writing to say thank you for your kind comments about the service you received from our Clapham Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

As a buyer I have just had a very good experience with Dexters in Clapham. After registering with my budget and brief etc I got a call from Viki who spent some time with me showing me a range of properties she thought would be suitable with one being her 'curve ball'! All properties matched the briefed to be fair, but the curve ball stole the show (slightly against the brief!!). I 'am so happy Viki took it upon herself to think outside the box for me as I've just exchanged on the property!! Thanks Viki! Gaz did the negotiating for me, which was pretty seamless and represented both sides fairly and acted professionally throughout! Gary then seen me through to exchange helping keep the pressure on the solicitors and giving me the gentle reminders I needed. Well done guys!PositiveResponsiveness, Quality, Professionalism, Value

A · 23 October 2021

Agent replied · 22 October 2024

Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Clapham office will be thrilled to read this. We hope that we can assist you in the future. Kind regards Louise Smith Customer Relations Team

5/5

Google

The team at Dexters in Clapham were amazing. From the very outset Mathieu made it very clear that as the seller I was his client and my best interests were the priority. Mathieu was very clear, in tune with the market in terms of valuation and responsive and he ensured the team of selling agents were properly briefed. Then I had the pleasure of working with Viki who was also amazing and got me such a great outcome. When I thought that was the best I could get, I was introduced to Garry in the "get the sale over the line" team. Gary kept me informed at all stages and we managed to get the sale over the line in 6 weeks saving the buyer stamp duty which is brilliant. All I can say is a massive thank you to the team at Dexters, you really are the best out there.PositiveResponsiveness, Quality, Professionalism, Value

Seema · 23 October 2021

Agent replied · 22 October 2024

Dear Seema, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards Evie Fisher Customer Relations Team

5/5

Google

Dexters Clapham recently helped us to sell our property. They were extremely proactive and passionate from the initial valuation all the way through to the completion. Within the first week we had had over 20 viewings! Gaz was great in the consultation and told us the valuation to expect and talked us through the viewings process, making sure we were comfortable with it all. From there, Mat and the sales team were very driven to show potential buyers round, always keeping us informed of times and dates of viewings, as well as being on hand and friendly throughout. The aftersales team were really helpful on liaising with us and the purchasers to create a smooth sales process. I would work with Dexters again without a second thought.PositiveQuality, Professionalism

Grant · 23 October 2021

Agent replied · 22 October 2024

Dear Grant. Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. We hope we can be of assistance to you again in the future. Kind Regards, Evie Fisher Customer Relations Team

4/5

Google

Latter stages of house sale went a little slowly, hard to get hold of the person we were dealing with but all went through without too much bother. Moving day went to plan, collected keys around midday from the office, got to house to discover previous owner was 4-5 hours away from moving out. I have since spoken to the Manager who has explained the situation and I feel it was out of their control. They did their very best to make the day a smooth one. Thank you Dexters, especially George and the management team.

Carolyn · 23 October 2021

Agent replied · 22 October 2024

Dear Carolyn, We appreciate you amending your review after having spoken to Gazmir We wish you well and if you have any further queries, please do not hesitate to contact us. Kind regards Evie Fisher Customer Relations Team

5/5

Google

Having recently purchased my new home through Dexters, I can't fault their service and efficiency. Matt in particular was great, he was very knowledgable of the area and took the time to listen to what I was looking for in a new home. He ensured all my queries were responded to quickly and at no point did I feel confused about what the next steps were. As my purchased was on its way to completion, Garry was great at keeping me informed and ensuring that things were on track which was very reassuring. Overall, I had a great experience of Dexters and couldn't recommend them enough.PositiveProfessionalism

Tina · 23 October 2021

Agent replied · 22 October 2024

Dear Tina, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Enjoy your new home! Kind regards Evie Fisher Customer Relations Team

4/5

Trustpilot

We recently moved into our apartment

We recently moved into our apartment. Unfortunately the apartment had issues but the maintenance team were fantastic. I really appreciate how Petros helped me resolved every issue, he walked me through it and checked that everything was completed. The Dexter’s management team are so supportive and helpful. Issues were quickly resolved.

Odessa · 10 May 2024

Agent replied · 23 December 2024

Dear Odessa, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Excellent communications

Donalina has been instrumental in keeping me updated with an issue I reported around a water leak in a flat above mine. She always called me and for me that’s the best thing about her. So many times I engage with agents who say they’ll call back and it never happens. Not the case with Donalina. Very good 👍🏽.

Tita · 18 November 2023

Agent replied · 23 December 2024

Dear Tita, Thank you for taking the time to leave a lovely review regarding Donalina. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Great services and very professional

We recently moved into our new rental house with help from Ashley at Dexters Battersea. Ashley has been super helpful throughout the whole rental process. Very professional, effective, thoughtful, and perfect in following up and giving updates. We are very impressed with the service that Ashley provided. We were dealing with another Real Estate company when looking for a rental house in the same area, and we were so glad that we went with Dexters but not the other company which happened to carry the same house we rented through Dexters!

Daphne · 22 September 2021

Agent replied · 23 December 2024

Dear Daphne, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards Asma Chughtai Customer Relations Team

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