Every review we hold for the Lambeth office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI had a wonderful working experience with B&R Estate agency. In particular working with agent Kyle Matthews was truly remarkable. She is super efficient, prompt in response and gets you.. what you want. … More
Dr · 15 December 2025
Agent replied · 12 January 2026
Hi Dr Thirumalai, we appreciate you sharing a five star rating here and are thrilled to hear you've had such a great service experience from Kyle in our Nine Elms lettings team. We are glad you have benefited from the expertise provided … More
★★★★★ 5/5
GoogleI have been renting a property through Benham & Reeves for nearly 2 years now. My property manager, Kayliegh has been amazing, super responsive and available even outside of office hours for some issues that I have had with my flat. In a city full of greedy landlords and even greedier estate agents, I honestly don't have a bad word to say about my experience with this company and I will definitely be using them to rent properties in the future.
Abigail · 28 November 2023
Agent replied · 23 October 2024
Hi Abigail, we appreciate you leaving a five star review here, we're pleased to hear you are a happy tenant and that the property management in Nine Elms is going well for you. Kayleigh is very happy to see this, thank you.
- Ruth, B&R
★★★★★ 5/5
GoogleWe have a number of rental properties fully managed by Benhams in Beaufort Park. We have always found them to be extremely professional and offer a personalised service. Rahim Velji (lettings) and the rest of the lettings/maintenance team, always go above and beyond to help us. They have found good tenants who keep the property in excellent condition. Even though you might pay a little bit more in terms of management commission fees, you are paying for the 5* service and a stress-free fully managed service. Thank you Rahim for your hard work.
Cyn · 24 October 2023
Agent replied · 23 October 2024
Thank you Cynthia for such kind feedback about the lettings service, we really value your custom and are very pleased to hear we are exceeding your expectations which is very motivating for us all.
- Emily, B&R
★★★★★ 5/5
GoogleI’ve been a client of Benham & Reeves for a number of years now and can say first hand the property managers and all the staff are very helpful and attentive responding to any queries efficiently. Very grateful for the help I have received during my tenure and with contract renewals, special thanks to Sarah and Veronica. I would highly recommend Benham and Revees to anyone looking for a reliable and professional letting agency / property management services.
Henri · 24 October 2023
Agent replied · 23 October 2024
Thank you Henri for this lovely feedback! Sarah and Veronica are so pleased to see this and know how happy you to continue to be with the lettings and management service in Nine Elms. We appreciate you taking the time to share your feedback here.
- Emily, B&R
★★★★★ 5/5
GoogleI've had a great service from Benham and Reeves from the first day I contacted them re. a rental flat in Feb. 2021 Wesley was exceptionally helpful and efficient as covid measures were still in place. Any maintenance issues are dealt with easily and without delay by Alina. In fact any members of the Benham and Reeves team that I interact with are splendid.
Sandra · 24 October 2023
Agent replied · 23 October 2024
Hi Sandra, thank you very much for your kind feedback, it means alot to Wesley and all of the lettings and management team. We are very pleased to know we are meeting your service expectations, thanks for your continued trust in us.
- Emily, B&R
★★★★★ 5/5
GoogleFrancesca Sapiano of the Property Management team has been incredibly helpful and diligent during our tenancy and continues to provide an excellent service. Thank you Francesca!
Kieran · 9 June 2025
Agent replied · 24 June 2025
Hi Kieran, we're very glad to hear you've had such a positive service experience with our Nine Elms property management team and that you are benefiting from Francesca's property management expertise. We are glad to hear you continue to receive an excellent service, thanks for your continued custom.
- Ruth, B&R
★★★★★ 5/5
GoogleI have to say the staff at Benhams is very professional and always respond in a timely manner. Well done and keep it up!
Anon5921 · 11 May 2025
Agent replied · 9 August 2025
Hi, thanks for sharing a five star rating here for our Nine Elms estate agents, we're pleased to hear you've found us professional and timely. Thanks for your custom.
- Ruth, B&R
★★★★★ 5/5
GoogleFrancesca is always super helpful and proactive in resolving our issues. Give this girl a raise!
Kand · 19 July 2025
Agent replied · 9 August 2025
Hi Kand, we're pleased to hear you've had such a great renting service experience with us and that you feel well supported by Francesca in our property management team, this is great to hear. Thank you.
- Ruth, B&R
★★★★★ 4/5
GoogleAbbas has been nothing short of persistent and on top of things in any situation. He get the job done.
Sanja · 25 May 2025
Agent replied · 22 October 2025
Hi Sanja, many thanks for sharing a five star rating here for the property managment service you are receiving from Abbas in our Nine Elms team. We are glad he is always on top of everything for you - this is great service feedback, thank you!
- Ruth, B&R
★★★★★ 3/5
GoogleI was not not very impressed that the apartment was kept vacant for such a long time. There were no communication nor feedback. It was only acted on when we chase. The tenancy agreement was done quite badly, many mistakes and poor communication between sales and operations.
Hope this feedback will result in improvement.
Skiat · 24 October 2023
Agent replied · 23 October 2024
Hi Mr Quek, I believe Sarah has been in touch regarding the issues. We are doing our very best to resolve this for you.
- Emily, B&R
★★★★★ 5/5
GoogleI couldn’t recommend Benham and Reeves enough, particularly Kyle and Veronica.From the initial viewing till now, they have remained the most professional estate agents I have worked with.thank you
Sun · 23 December 2024
Agent replied · 10 December 2024
Hi Sun Kim, we're thrilled to see your wonderfully positive feedback here along with a five star rating. Thanks for your custom.
- Ruth, B&R
★★★★★ 5/5
GoogleExcellent service, Kyle and Veronica made the process seamless. Have dealt with any issues that arose but has been a great experience. 5/5 recommend !
Chris · 23 December 2024
Agent replied · 10 December 2024
Hi Chris, thanks very much for sharing a five star rating here. We are very pleased to hear you've found the lettings service seamless. We are all thrilled to hear this. Thanks for your custom.
- Ruth, B&R
★★★★★ 5/5
GoogleFrom the first time you call Benham and Reeves you're treated with great attention...this won't stop when you sign the contract and you move in, it will go way beyond to the smallest guidance you migth need. You will always finds them there to help and support. Thanks Kyle for the great service.
Bilal · 24 October 2022
Agent replied · 23 October 2024
Hi Bilal, thank you very much for rating our Nine Elms branch with 5 stars, we're very pleased to hear you had such a great experience renting though us, Kyle is very appreciative of your kind feedback.
- Emily, B&R
★★★★★ 5/5
GoogleBefore connecting with Benham & Reeves, I had little knowledge about the organization. However, my interactive with Kayleigh, followed by a long-distance telephone call with her, changed the perception completely. Ever since my property had let out, Kayleigh proved to be a game-changer by paying a courtesy visit to my property and then explained the situations and conditions being occupied by the tenant in details to me, so that I could take immediate action to deal with the tenant. It was at this crucial moment that Kayleigh reached out to me, offering her assistance. I am thankful for Kayleigh comprehensive explanation throughout various stages, insightful and professional advice on property management. I also appreciate Kayleigh's work attitude, as her dedication and efficiency of replying to emails have been truly inspiring.
Simon · 23 March 2024
Agent replied · 23 October 2024
Hi Simon, we are thrilled to see your very kind feedback about the professional service you've had from Kayleigh in our property management team here in Nine Elms. We are very glad to have been of assistance and are pleased to hear you have benefitted from our expertise. We also appreciate the five star rating too. Thank you!
- Ruth, B&R
★★★★★ 5/5
GoogleB&R is a professional agent with outstanding service. George is a very friendly and kind person. He helped us sorting out all the issues occurring during tenancy and checking out including deposit release. Really deserve a positive feedback.
Yichong · 24 October 2023
Agent replied · 23 October 2024
Hi Yichong, thank you for telling us you've had such a positive Property Management service experience, George is very encouraged by this. We're glad to know we met your expectations.
- Emily, B&R
★★★★★ 5/5
GoogleGreat experience working with Benham and Reeves. The attention to detail and responsiveness was second to none. From the offer to moving in (with everything signed) was extremely quick. Would strongly recommend going through this company for any rentals in the nine elms area. We worked with Kyle who was very professional and friendly! AndyPositiveResponsiveness, Professionalism
Andrew · 24 October 2021
Agent replied · 23 October 2024
Thanks Andy, we're thrilled to hear you had such a highly positive experience and found our lettings service in Nine Elms so responsive. We wish you well with your tenancy.
best regards, Emily Taylor, B&R
★★★★★ 5/5
GoogleThanks to Sarah at Benham reeves agents in Nine Elms Point.
The service was really first rate - Sarah is incredibly patient and knows so much about the whole area...made me feel very comfortable in renting in a new building in a new area.
The flat was clean and perfect for me to move in
Great service, thank you
Margaret · 24 October 2020
Agent replied · 23 October 2024
Thank you very much Mrs Tan, really kind of you to review our service here. Sarah is very glad to know you are so happy with the service and the apartment has worked out so well for you. kind regards, Emily Taylor, B&R
★★★★★ 5/5
GoogleEnd-to-end smooth and clear process with real time support and guidance, which was especially important for me as the first time tenant in UK. Special thanks to Wesley and Fiona for all the support!
Alexander · 24 October 2023
Agent replied · 23 October 2024
Hi Alexander, we're very pleased to hear you've found the service smooth, clear and with full support throughout, this is wonderful feedback, thank you.
- Emily, B&R
★★★★★ 5/5
GoogleBenham & Reeves has been handling the rental of my UK properties for the last few years, and I have nothing but praise for them! I am based far away in Singapore, but the team answers all my emails promptly, and professionally. In particular, I would like to especially thank Di Gong and Yoshi Tsuji who have both been excellent and very efficient in handling all the housing matters! I am very happy and relieved to have found such a wonderful team to take care of my overseas properties so I can be at peace! I strongly recommend them!
Joycelyn · 24 October 2023
Agent replied · 23 October 2024
Hi Joycelyn, thank you very much for your kind review of our Landlords service for Singaporean investors, we are all very pleased to hear you are getting the service you expect. Di and Yoshi warmly thank you for this kind feedback and for you sharing a five star rating and value your custom.
- Emily, B&R
★★★★★ 5/5
GoogleI’ve been very happy with the service provided by George G.. He’s very responsive, professional, and easy to communicate with. Any issues I’ve raised about the flat have always been dealt with promptly and without delay, which has made a … More
Zemfira · 17 May 2025
Agent replied · 23 August 2025
Hi Zemfira, we're glad to hear you are happy with the service provided by George here in our Nine Elms property management team, it is great to hear that as a tenant, you feel so well supported. Thanks for your custom.
- Ruth, B&R
★★★★★ 5/5
GoogleThe moving in process was quick and hassle free. Rahim and Anne were really helpful in every step of the process.Thanks for all the help extended
Gregory · 24 October 2023
Agent replied · 23 October 2024
Hi Gregory, we are glad to hear you've had such a hassle-free experience renting with us, thank you for sharing a five star rating too.
- Emily, B&R
★★★★★ 5/5
GoogleThe team is helpful, especially Sylvie Lesliesnd Sara.
I highly recommend them.
Abdulaziz · 26 July 2024
Agent replied · 23 October 2024
Hi Abdulaziz, we appreciate you sharing a five star rating here and are thrilled to hear you've had a great service experience Sylvie and Sara. Thanks for your custom with Benham and Reeves.
- Ruth, B&R
★★★★★ 5/5
GoogleWe have an outstanding experience with Benham&Reeves Team. They helped us find the perfect flat, connected us with a reliable solicitor, managed a seamless and high-quality renovation, and ultimately rented the property out efficiently. … More
STEL · 16 June 2025
Agent replied · 9 August 2025
Thank you Stel, it's great to hear we met your service expectations and were able assist you with buying, refurbishing then letting your London property. We are really pleased you have benefited from our end-to-end expertise here in Nine Elms and it is a pleasure to have been of assistance.
- Ruth, B&R
★★★★★ 5/5
GoogleMax and Kyle have been amazing - Super professional, responsive, and kind throughout my tenancy. They always replied to my questions and concerns quickly. I have recommended to many of my friends :) Thanks for the lovely experience here.
Crystal · 11 May 2025
Agent replied · 8 September 2025
Hi Crystal, we are thrilled to see your lovely feedback for the lettings and property management service provided by our Nine Elms teams. It's great to hear you are benefiting from their collective property expertise and you feel well supported. Thanks for your custom.
- Ruth, B&R
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