Trusted Agent profile · Lambeth
★★★★★
2,345 reviews across 2 platforms
20 Streatham High Road, Streatham, London, SW16 1DB, Lambeth, SW16 1DB
Andrews's office in Lambeth, at 20 Streatham High Road, is rated 4.9 out of 5 across 2,345 reviews on two platforms, including 330 Google reviews rated 4.9.
Every review we hold for the Lambeth office, from every platform, shown as written. First names only.
5/5
TrustpilotHad a really positive experience…
Had a really positive experience Isabelle, Harpindar and Molly we’re all really nice and helpful thanks a lot pleasure to deal with.
Thank you for your wonderful feedback! We're thrilled to hear that Isabelle, Harpindar, and Molly made your experience so positive. We look forward to assisting you again in the future.
5/5
GoogleLouise has been very helpful in getting everything sorted for the new selective licensing and also the changing of the tenants earlier in the year. Always calm and respectful when things don’t always go right 😬 thanks Louise - you make things easier! …
Thank you, Tom! We're thrilled to hear that Louise has been so helpful and supportive. Your kind words mean a lot to us.
5/5
TrustpilotGreat experience as purchasers
We bought a property listed with this agent. Whilst has taken a long time to complete the sale, this is not the fault of Andrews, and Emma and her team have been great at keeping in touch with us, and have been very proactive in keeping things moving.
Hi Laura, thank you for the five star review. Fantastic to see that Emma and the team kept everything going for you throughout the transaction. Thanks again, Rhys
5/5
Trustpilotamazing
this is the first time getting a property with my partner and Andrews have made it so easy, a massive thank you to Shamiya Simpson for answering my questions no matter how daft the were. Would defiantly recommend Andrews estate agents.
Thank you, Thea! We're thrilled to hear about your positive experience. Shamiya will be delighted to know she could help. Enjoy your new home! Best wishes, Jake
5/5
TrustpilotGreat service!
Each time I had issues with the property I rent, Andrews has shown great responsiveness and availability.Recently had to report some plumbing problems but communication with property manager Louis Gonella has been good and the support required was promptly offered!
Hi Deborah, thank you for your kind words! We're delighted to hear that Louis and our team have been responsive and helpful with your plumbing issues. We appreciate your feedback! Best wishes, Jake
5/5
TrustpilotExcellent experience
Excellent experience from start to finish. Isaac was knowledgeable and professional and knew exactly what needed to be done to get our house sold, for the right price. Honest and trustworthy, we had an offer in just 6 days and completed in a little over 6 weeks (using Andrews recommended solicitors) Would highly recommend.
Hi Felicity, thank you for taking the time to leave us a review. Fantastic to see that Isaac was able to help you each step of the way through your sale and it's amazing to see everything went through in such a short space of time. Thanks again, Rhys
5/5
TrustpilotThe service with Andrews was amazing
The service with Andrews was amazing, Nicole was so attentive and made sure I had everything I needed. It has never been so easy to rent with a company and have everything sorted out in a week was incredible! I couldn’t be happier
Thank you, Martha! We're thrilled to hear about your positive experience with Nicole and our team. Your satisfaction is our priority, and we're glad we could make the process smooth and efficient for you. Enjoy your new home!
5/5
TrustpilotRaluca on the lettings/building…
Raluca on the lettings/building management team is always so responsive, kind and most importantly gets everything done promptly! As a landlord myself as well as tenant here in the UK I understand how demanding the role can be. Raluca is a great asset to Andrews!
Thank you, Matt! We're thrilled to hear about your positive experience with Raluca. She truly is an asset to our team, and your kind words mean a lot to us.
5/5
GoogleThis letting agent is excellent , super friendly helpful staff, sorted everything out from beginning to end , very professional and easy to relate to . Offer help reassurance through the whole checking process involved prior to letting lI would highly recommend Andrews letting agents in every way , as they can’t do enough for you , respond to every call email . In particular Bianca and Nadine sorted everything out in order to secure my home . I’m so grateful to them for working on my behalf to do that. They honestly deserve a pay rise . Great at explaining everything to you arranging viewings ,ironing out all the initial problems making sure everything is sorted out with repairs etcPositiveResponsiveness, Quality, Professionalism, Value
Good afternoon Melanie, thank you for your feedback regarding Andrews Streatham. We’re so pleased to read that we helped make you feel at ease during your move. We wish you the very best.
5/5
GoogleWhat can I say?! Drew has been amazing since day one of us putting an offer in to buy our new home. It has been a rollercoaster mainly due to the stamp duty exemptions ending and our solicitors being extremely difficult to deal with. To have an estate agent who returned all my calls, was extremely proactive and just really kind and friendly was what we needed to get us over the line on our purchase! We considered pulling out many times and Drew is the ONLY reason we completed and got our keys to our first home yesterday. Thank you a thousand times over.
Hi Morgan Vinten, thanks for sharing your experience with us. You were an absolute please to deal with all the way through despite the challenges along the way. I am so happy we got this through for you in the end and we wish you the very best of luck for the future.
5/5
TrustpilotAndrews is a very professional agency…
Andrews is a very professional agency who are very responsive and assist when required. It is a pleasure dealing with actual people who understand and genuinely willing to assist as opposed to an automated telephone service. A special thanks to Greg who is very helpful and friendly.
Hi Lou, thank you for the five star review. Fantastic to see that Greg was helpful to you in your dealings with us. Thanks, Rhys
5/5
GoogleAndrew and the team at Andrews were fantastic in assisting us with the sale of our property in Streatham. Andrew is very professional and has an abundance of tenacity, drive and determination. I would highly recommend Andrews if you are looking to sell your property.
Thank you, Patrick. It's brilliant to hear how Andrew has supported in your property sale. Drive, determination and tenacity are valuable traits in this job! We'll share your feedback with Andrew. Best wishes.
5/5
TrustpilotShamiya was very professional but also…
Shamiya was very professional but also gave great insight into the property we viewed. She made us feel at home straight away, she was very knowledgeable and answered all our questions very clearly. I would definitely use the same Andrews branch again.So thank you to the team 🙏
Hi Ashley, thank you for the five star review. Fantastic to see that Shamiya has been so helpful to you and made your viewing experience and enjoyable one. Thanks, Rhys
5/5
GoogleI have lived in my rental for a number of years and I have dealt with Louise for a number of those, always helpful and friendly and does everything she can to assist, I really appreciate it! thank you again.
Thank you, Francesca! We're thrilled to hear about your positive experience with Louise. Your kind words mean a lot to us. Best wishes , Lisa
5/5
TrustpilotI was surprised when one of the agents…
I was surprised when one of the agents got back to me after I dropped a voice mail, honestly I wasn't that based on my previous experience with property agents. Shamiya was also pleasant, She took her time to give explanations about the property and answer question.
Hi Ibukun, fantastic to see that you got the level or service and support you needed when looking for your new home. Thanks, Rhys
5/5
GoogleGreat service from Andrews Streatham branch! Andrew Palmer and his team were right behind the sale at all points of the process. It was a drawn out process but Andrew particularly stuck with it, going above and beyond to bring the sale to a succesful conclusion.
Hi David, thank you for taking the time to share your experience, fantastic to see that Andrew and the team in Streatham have been on hand to help you whenever required. Thanks again, Rhys
5/5
TrustpilotAbsolutely amazing and very…
Absolutely amazing and very professional.I mainly dealt with Issac and Rana, although everyone in the office is very welcoming and chatty.Great customer service skills too.Updated constantly! It’s was such a smooth experience Thank you guys so much!
Thank you, Debbie! We're thrilled to hear about your smooth experience with Issac, Rana, and our team. Your kind words mean a lot to us. We look forward to helping you again! Best wishes, Jake
5/5
TrustpilotI have been with Andrews letting agency…
I have been with Andrews letting agency for many years so I am obviously pleased with their service. I decided to use their management service this year and it’s the best decision I have made.
Dear Maureen, Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Monika, Lorna, and Tara. Your satisfaction is our priority, and we're delighted to have served you well. We look forward to continuing to meet your expectations. Best wishes , Lisa
4/5
TrustpilotWe bought a house in Stoke Gifford with…
We bought a house in Stoke Gifford with the help of Nick and Bethany and the experience was good.
Dear Jaya , , thank you for your positive feedback! We're delighted to hear that Nick and Bethany made your home-buying experience in Stoke Gifford enjoyable. Your satisfaction is important to us, and we appreciate your 4-star rating. Best wishes in your new home , Lisa
5/5
GoogleRichard was extremely helpful on the phone during our call today.
Thank you, Declan, for your kind words and perfect rating. We're thrilled to hear Richard was helpful during your call. Your feedback is greatly appreciated and motivates us to continue providing excellent service. Best wishes, Jake
5/5
TrustpilotDaryn was fantastic
Daryn was fantastic. He made the entire process smooth and provided excellent clarity. Highly recommend him.
5/5
TrustpilotHonest,professional,efficient at all times
Excellent communication, honest and professional advice right from the beginning, very approachable at every level and they did exactly what they said based on knowledge and experience from the outset. They were able to arrange additional services such as house clearance, also of a very high standard. Emma Mussert was instrumental in ensuring communication and follow-through. I highly recommend Andrews.
What a great read! We are so pleased you had a great experience with our Bath office and that we were able to assist through every step of your journey, providing honest updates along the way. We know Emma takes extreme pride in her work and getting the best for all our customer, she will be over the moon with your fantastic review of her efforts. Thank you, Rhys.
5/5
TrustpilotHands on style
Tanya was very straightforward to deal with. She was a lot more hands on than most estate agents we have dealt with. She worked hard to keep things on track, keeping in regular contact with us and the two firms of solicitors. We are grateful to her for all her hard work.
Hi Martin, thank you for the five star review. We know Tanya will really appreciate seeing your feedback and we are so pleased her hard work to push everything along has been recognised. Thanks again, Rhys
5/5
TrustpilotI have been very impressed by Samantha…
I have been very impressed by Samantha and her colleagues at Andrews during the process of re letting my rental apartment. Finding suitable tenants was more problematic- for external reasons - than any of us expected. Sam was consistently professional as well as being very friendly and caring to all involved in the process.
Hi Jan, we know Sam will really appreciate seeing your fantastic feedback. Brilliant to see that even in tricky circumstances the team were able to provide you with a professional service and find you some suitable tenants. Thanks, Rhys.
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