Trusted Agent profile · Lambeth
★★★★★
2,345 reviews across 2 platforms
20 Streatham High Road, Streatham, London, SW16 1DB, Lambeth, SW16 1DB
Andrews's office in Lambeth, at 20 Streatham High Road, is rated 4.9 out of 5 across 2,345 reviews on two platforms, including 330 Google reviews rated 4.9.
Every review we hold for the Lambeth office, from every platform, shown as written. First names only.
5/5
TrustpilotGreat service from Liz
Our property manager Liz T always communicates very well, and her experience really helps us as landlords. Years of consistently good experience, great at finding and managing tenants too.
Dear Gareth , Thank you for your wonderful feedback! We're thrilled to hear about your positive experiences with Liz T. Her dedication and expertise are truly invaluable. We appreciate your continued trust in us. Best wishes , Lisa
5/5
TrustpilotHolly did a very good job keeping me up…
Holly did a very good job keeping me up to date every step of the way when I put my house up for sale. When the first buyer dropped out Andrews remarketed and sold it again within a week. If Holly was unavailable Lisa got in touch they were an excellent team.
Thanks for your feedback, Hilary. We're thrilled to hear about your positive experience with Holly and Lisa.
5/5
TrustpilotNancy couldn’t have been more helpful
Nancy, Isaac and Matt were fantastic. They always kept us up to speed and were quick and flexible when dealing with our requests. Unlike other estate agents we’ve dealt with, it never felt like we were getting too much or too little contact from them. It was just right.
Thank you, James. It's great to hear that Nancy, Isaac, and Matt provided you with excellent service. Your feedback means a lot to us.
5/5
TrustpilotFast and Efficient
I contacted Andrews as the oven in my rented accommodation had stopped working. It was dealt with by Owen Copson, who arranged for it to be fixed very quickly and efficiently. I also had a follow up email after the job had been completed to check that the work had been done and everything was ok. Very happy. Thank you Owen.
Hi Sara, thank you for taking the time to leave us a review. Brilliant to see that Owen was on hand to help you as soon as possible and followed up accordingly. Thanks again, Rhys
5/5
TrustpilotGood job!
Andrews did a really good job of finding a tenant for my flat. It took a while to find someone suitable, but they kept showing the flat and ended up finding someone suitable. The whole process went very smoothly.
Hi Riki, thank you for your wonderful feedback! We're thrilled to hear that you had a smooth experience with us. Finding the right tenant is our priority, and we're glad we could assist you successfully. If you need anything else, feel free to reach out. Best wishes , Lisa
5/5
GoogleI called in and spoke to Shannae and she was super helpful in explaining the letting process. I am a first time renter and just started my search, and I am confident that Shannae and team will help find myself and my friends a suitable home. Thank you looking forward to finding the right one!
Hi Kadeem, brilliant to see that Shannae was able to take all the time you needed to outline the process of renting. Wishing you all the best with your property search. Thanks, Rhys
5/5
GoogleI just wanted to thanks Andrews Streatham and its team for all the help and support through the purchase of my new home. Highly recommend! they will battle shoulder by shoulder right next to you through the whole process until you get it. I CANNOT RECOMMEND IT ENOUGH. Thank you so much guys! thank you Chandel for replying all my emails and calls :) we did it in record time. Merry Christmas & best wishes for all the team.PositiveResponsiveness, Quality, Professionalism, Value
Good afternoon Joel Ferrer, thank you for taking your time to leave us a review. It was a pleasure working with you from start to finish. Have a lovely Christmas and a great 2022 from Drew, Chandel and all the Team at Andrews Streatham
5/5
TrustpilotI have been looking for a property and…
I have been looking for a property and can highly recommend Issy. She is very friendly and her customer service skills are great. I felt so welcomed when I went into the store and felt that my needs when looking for a property were taken care of. Thankyou Issy.
Thank you, Elise! We're thrilled to hear about your positive experience with Issy. Your kind words mean a lot to us. Best wishes , Lisa
5/5
TrustpilotVery professional
We just sold out flat . David Cole was fantastic during all process. He is very professional and always prompt to respond to any questions and always keeping us positive. I would highly recommend David . Thank you David for your support and hard work.
Dear Célia, thank you for your wonderful feedback! We're thrilled to hear about your positive experience with David Cole. Your recommendation means a lot to us. Best wishes in your new chapter , Lisa
5/5
TrustpilotWarm and Helpful Service
I just had my tenancy renewed with Andrews and the team were extremely helpful and patient. A special shoutout to Shannon who was really warm and helped to make what could have been a complicated and stressful experience, seamless! Thank you and please keep doing what you do best!
Thank you, Debola! We're thrilled to hear about your positive experience. Shannon and the team appreciate your kind words. We're here to help and look forward to continuing to serve you!
5/5
TrustpilotVery helpful
Ben has been great to deal with when dealing with all the ins and outs that come with changing flats
5/5
GoogleWe had fantastic service from Andrews in Streatham. Drew put a lot of time into researching our property in order to ensure he had a good understanding for our buyers. During the conveyancing period him and Junior were helpful in navigating the solicitors and pushing through the process. Would recommend without hesitation. Thank you both.
Hi Grace, thank you for the review. Fantastic to see that Drew & Junior took the lead through your experience with us. Thank you for the recommendation it's really appreciated. Thanks, Rhys
5/5
GoogleRichard is a spectacular real estate agent, he is a very helpful person, his work is excellent, we are very grateful for all his help, so that is why he deserves these stars and we highly recommend him. Thank you Richard, you deserve the best.
Thank you, Mayra! We're thrilled to hear about your positive experience with Richard. Your recommendation means a lot to us. Best wishes , Lisa
5/5
TrustpilotThank you Elif!
Elif was great when handling a management issue
Dear Matthew, Thank you for your wonderful feedback! We're thrilled to hear that Elif provided excellent service in handling your management issue. Your satisfaction is our priority, and we appreciate your 5-star rating. We look forward to serving you again at Andrews Head Office. Best regards, The Andrews Head Office Team
5/5
TrustpilotMy differentiated estate agent experience!
Tanya at Andrews Estate Agent was my third agent for my property. It was very differentiated experience from the other agencies in that she actively pushed my property, was approachable, informative and effective and sold my property by the required deadline. Even my solicitor commented how approachable and efficient she is.
Thank you, Joanna! We're thrilled to hear about your positive experience with Tanya. Your feedback is greatly appreciated, and we're glad she could meet your expectations and deadline.
5/5
TrustpilotMatt and James at Andrews have been…
Matt and James at Andrews have been really efficient and helpful and a pleasure to deal with throughout the sale process. Thank you both, highly recommend this team!
Hi Jennifer, thank you for your wonderful feedback! We're thrilled to hear that Matt and James made your experience enjoyable. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out. Best wishes, Andrews Head Office.
5/5
TrustpilotGreat takeover from Luke
Recently Luke took over the management of our block of flats. I have to say, I felt Andrews had not been managing the block brilliantly before, particularly given how expensive they were. But Luke has been responsive, efficient and prudent with managing our money. Lots of lingering issues are being sorted out now. Have been really pleased with him so far. A real breath of fresh air.
Hi Alasdair, thank you for the brilliant five star review. Sorry to see that our previous service had not met your expectations, however we are really pleased to see that Luke has redeemed your confidence in our ability to manage your block. Thank you again for the great review for Luke. Thanks, Rhys
5/5
TrustpilotWe had a fantastic experience with this…
We had a fantastic experience with this agency. The team were extremely warm‑hearted, attentive and thorough throughout our search. They helped us find a suitable property very quickly, and provided great support with all the unfamiliar paperwork. Anisa, Jenna and Sammi are very friendly and professional, we would highly recommend them.
5/5
TrustpilotAndrews exceeded my expectations
Andrews exceeded my expectations in every way! Their friendly and professional agents guided me through the home-finding process with ease. Thanks to Dan, Zy and Emily. Their rapid response times and expert local knowledge ensured I found the perfect property quickly. Thank you, Andrews, for an exceptional experience!
Thank you, Rumbidzai. We're thrilled to hear that Dan, Zy, and Emily made your home-finding experience exceptional. Your kind words mean a lot to us. Enjoy your new home!
5/5
GoogleShannae and the team at Andrew’s have been so attentive and supportive to find a tenant in my property. The turnaround time was brilliant and she delivered on what felt like an impossible deadline. Knowledgeable, informative and passionate… I’ve been fortunate to have my property looked after by Shannae and the team!
Hi Lisa, amazing to see the level of support you've had from the team, particularly from Shannae. Fantastic to see that we were able to find you a tenant in a suitable time for you. Thanks again, Rhys
5/5
TrustpilotFive stars from Melanie Whitehead Andrews letting agency
I had a wonderful experience with letting agency Winterborne. I worked with Melanie Whitehead The property manager and she had been amazing. She was quick to answer my questions and queries In a timely manner and with respect. I would recommend them and i would work with them again and again in the future.
Hi Enesia, thank you for the five star review. It's brilliant to see that you've had such a brilliant experience with the team in Winterboune, with a particular mention to Mel, we know she will really appreciate seeing your kind feedback. Thanks again, Rhys
5/5
GoogleWorked with Raees, he was polite & courteous and it was a good customer experience overall would recommend using the agency.
Thank you, Wesley, for your wonderful feedback! Your recommendation means a lot to us. It's great to hear you had such a great experience working with Raees.
5/5
TrustpilotAndrews is a professional company…
Andrews is a professional company represented by very knowledgeable individuals. We were looked after by Sam with regards to the rental property we were looking for. As we were relocating to the area Sam was very helpful with the area search and the property type. We secured a great rental which is in a perfect location and within our budget. Thanks Sam 🙏
Hi Richard, thank you for taking the time to write a five star review. Brilliant to see Sam has been looking after you whilst finding you your new home, and even secured one for you in the end, fantastic news! Thanks again and all the best, Laura.
5/5
TrustpilotAndrews Property Lettings
All communications with Molly, Chemaine, Rebekah, Harpinder, Gurmit & Issy have been dealt with professionally, promptly, politely & with a friendly attitude. Always a delight.
Hi Martyn, Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with our team. Your satisfaction is our priority, and we look forward to continuing to serve you with excellence. Best wishes , Lisa
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