Trusted Agent profile · Lambeth
★★★★★
2,345 reviews across 2 platforms
20 Streatham High Road, Streatham, London, SW16 1DB, Lambeth, SW16 1DB
Andrews's office in Lambeth, at 20 Streatham High Road, is rated 4.9 out of 5 across 2,345 reviews on two platforms, including 330 Google reviews rated 4.9.
Every review we hold for the Lambeth office, from every platform, shown as written. First names only.
5/5
TrustpilotStephen is always informative
Stephen is always informative, helpful and cordial in the two property views I've conducted with him. As a local he has in depth knowledge of the area which is invaluable. It's a pleasure to be greeted by him and shown around the property.
Thank you, Emily. Your feedback about your property viewing experience with Stephen is really appreciated.
5/5
TrustpilotNew landlord
Harpinder, Issy and Victoria have all been very helpful and supportive with my first experience of being a landlord. They have been on hand to answer any questions and found my first tenants very quickly
Thank you, Helen, for your wonderful feedback! We're thrilled to hear that Harpinder, Issy, and Victoria made your first landlord experience smooth and successful. We look forward to continuing to support you in the future. Best wishes , Lisa
5/5
TrustpilotFirst impressions are lasting!
Throughout my quest looking for a home, I have never felt so at home, welcomed and reassured.This has been a frustrating and draining experience for me but I am optmistic that with Andrews by my side, I will be successful.The team was warm and welcoming but a special lady put me at ease. Thank you Shanon!
Hi Kathy-Ann, what a fantastic review, we know that house hunting can be a stressful time with lots of twists and turns, however it's brilliant to see that Shannon and the team have been on hand to help you through every step of the way.Thanks, Rhys
5/5
TrustpilotBest letting agent and property managers we’ve worked with
We have been renting for a very long time and Andrews have been by far the best move in experience. The property had a lot of issues and they covered everything with great communication and nothing ignored. Jasmine and Louisa were both a great help. Very happy!
Hi Sam, we appreciate you sharing your experience with us and it's great to see it has been such a positive one. Thanks again, Rhys
5/5
TrustpilotI spoke with Molly and I was given…
I spoke with Molly and I was given extremely helpful and practical information. I was told I would be kept aware of anything in future that could be done to help as well.
Thank you for your wonderful feedback! We're thrilled to hear that Molly provided you with helpful information. We look forward to assisting you in the future.
5/5
TrustpilotHighly recommend!!! Zy was a star.
Zyad was so helpful and went above and beyond to help us through the entire viewing process up until the end. Although we ended up with another property, we enjoyed our experience with Andrews and especially Zy! 1000stars.
Thank you, Aisha! We're thrilled to hear Zyad provided such excellent service. We appreciate your kind words and hope you enjoy your new home! Best wishes, Jake
5/5
TrustpilotTanya was brilliant
Tanya was brilliant! Getting 9 viewings in just 3 week and a sale in under a month!Even when we had to pull out of the house we were buying she was still supporting and kept the whole chain on board. Highly recommended
Thank you, John! We're thrilled to hear about your positive experience with Tanya. Your recommendation means a lot to us.
5/5
TrustpilotBrian Barnsby was brilliant with…
Brian Barnsby was brilliant with guidance of the sale of my property. He check in with me step by step to see how things were going I would recommend Brian anytime thanks a million Brian you deserve more than 5 stars
Thank you, Kimie! We're thrilled to hear about your positive experience with Brian. Your recommendation means a lot to us.
5/5
GoogleI had a fantastic experience working with Richard . He was incredibly professional and helpful.Richard took the time to answer all my questions and provided clear and concise information. I would highly recommend Richard to anyone looking for exceptional service.
Thank you, Joanna! We're thrilled to hear about your fantastic experience with Richard. Your recommendation means a lot to us.
5/5
TrustpilotFriendly and Bubbly Staff
Issy was extremely friendly and very helpful. Really made the whole viewing experience feel so easy and less of an interrogation. Both Issy and Molly have been great with their communication during the process.Many thanks Dale and Thea
Thank you, Dale and Thea. It's great to hear that you found Issy and Molly really friendly and helpful.
5/5
TrustpilotJasmine Gyde
Jasmine Gyde is wonderful. She was allocated to my property earlier last year and despite having to navigate through some challenges, she always works to deliver. A very friendly, sweet and selfless individual who will go above and beyond. Jasmine is an asset to Andrews. 💯
Hi Ishaq, thank you for sharing your experience, we know that Jasmine will really appreciate seeing your kind feedback. Brilliant to see she was of such help to you when you needed her! Thanks again, Rhys
5/5
TrustpilotHelpful staff and quick to respond
Shamiya was lovely, very friendly and helpful and very quick to respond to any emails or phone calls when I needed her. She helped me secure a rental within a couple of days after months of searching and disappointment.
Thank you, Jake. It's great to hear Shamiya provided such excellent service and helped you secure a rental quickly. We hope you enjoy your new home.
5/5
TrustpilotExcellent valuation advice
We recently had a valuation visit from Catherine Turner of the Bear Flat office. Catherine was extremely knowledgeable and personable and gave us excellent advice. This has given us just the information we need at this stage of our potential sale.
Thank you, Stephen. We're very happy to hear that Catherine provided you with valuable advice and a positive experience. Please get in touch again when you decide to sell.
5/5
TrustpilotThank you Kiana Burrell Malone…
Thank you so much Kiana Burrell Malone of Andrews Streatham. You are one in a million. Your great assistance has made it possible for my family and I to be blessed with a wonderful home. You and your team members are the best.
Thank you for taking the time to leave us a review. Fantastic to see that Kiana made such an impression on you throughout your dealings with us. We are so pleased you've found your new home with us. Thanks, Rhys
5/5
TrustpilotExceptional Service - Isaac Made Buying a House a Breeze!
If you're looking for a real estate agent who goes above and beyond, then look no further than Isaac, he works for Andrews. We recently purchased a house, and Isaac's support throughout the entire process was nothing short of incredible.From the very beginning, Isaac was incredibly knowledgeable and patient. He took the time to understand our needs and wants in a home, and he never made us feel pressured to settle for anything less than perfect. He was always available to answer our questions, no matter how big or small, and his communication was prompt and clear.One of the things we appreciated most about Isaac was his positive and reassuring attitude. Buying a house can be stressful, but Isaac always kept us calm and informed. When things slowed down during the process, he was there to reassure us and keep us moving forward.We honestly couldn't have asked for a better experience. Isaac is a true professional, and we highly recommend him to anyone looking to buy or sell a home. In fact, we can't wait to recommend him to our friends and family.
5/5
TrustpilotI had a good experience with Andrews…
I had a good experience with Andrews group. Sammi was very kind and took his time showing me around the property and discussed all the necessary details at length. He made sure to answer all my queries. Good customer service!!👍
Thank you, Jugal. Your feedback on the positive viewing experience with Sammi is greatly appreciated.
5/5
TrustpilotPaul and Elliot were excellent and…
Paul and Elliot were excellent and clearly know the local market extremely well. Provided us with good advice and pitched the property price just right.We have consistently used Andrews over many years and have always received excellent service.
Thank you, John! We're thrilled to hear that Paul and Elliot provided excellent service and valuable advice. Your continued trust in Andrews means a lot to us.
1/5
TrustpilotI had the extreme misfortune to rent a…
I had the extreme misfortune to rent a property from Andrews in the South Wales area. Portfolio Property Manager was Nicola Holdaway. What a vile company to deal with, rude and obnoxious staff who couldn't care less. Getting any response from her was a nightmare, so unprofessional, I would not recommend this company and will certainly never use them again.
Jude,Thank you for reviewing Andrews. I'm sorry to hear about your experience. I would welcome the chance to investigate what has happened so that we can ensure we take any corrective action. Delivering strong customer experiences is very important to us.If you were willing to drop me a line at choward@andrewsonline.co.uk I would be most grateful.Kind regardsCarl HowardGroup CEO, Andrews
5/5
GoogleAmazing letting agency, spoke with Richard who was excellent. He was compassionate about my situation and did his very best to arrange a viewing that suited me. Very polite, well mannered and professional. Thank you so much Richard.
Thank you, Sydney! We're thrilled to hear about your positive experience with Richard. Your kind words mean a lot to us.
5/5
GoogleWe have been so happy with the service that Andrews have provided throughout the process of selling our home in Streatham. Andrew P in particular really went above and beyond to ensure that everything ran as smoothly as possible. We are so grateful and could not have done it without him! We highly recommend Andrews!
Thank you, Seb, for your wonderful feedback! We're thrilled to hear about your positive experience with Andrew and our team. Your recommendation means a lot to us. Best wishes in your new home!
5/5
GoogleThank you Richard for giving your time.
Thank you, Yogita, for your kind words! We're thrilled Richard could assist you. If you need anything else, feel free to reach out. Best wishes , Lisa
5/5
GoogleAndrew is the best ever agency for getting renting, I am so lucky to come today ad I was wishing long time, as soon as entry the door, i found the place I was looking for. Thank you so much Richard for cooparating
Hi Sagal, what a great review! Fantastic to see that Richard was helpful in assisting you with your search. Thanks, Rhys
5/5
GoogleShoneil has been an outstanding agent for us. Her communication skills were top-notch, keeping us well-informed throughout the entire process. Thanks to her efficiency, our move-in was incredibly smooth and hassle-free. Shoneil's professionalism and proactive approach made a positive impression, and I would gladly choose to work with her again in the future.
Thank you for the five star review, we strongly believe that communication is key to any relationship so it's great to see Shoneil and the team have been on hand to keep you updated throughout your dealings with us. We really appreciate your feedback and the recommendation! Thanks, Rhys.
5/5
GoogleRichard was super helpful showing me round a property today - we’re still searching but Richard genuinely listened to what we were after, and gave some useful tips to take forward in our flat hunting! Would highly recommend :)
Thank you, Georgia. We're happy to hear Richard has been helpful with your property search. Best of luck with your flat hunting, and we're here if you need any further assistance.
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