Trusted Agent profile · Knutsford
★★★★★
1,716 reviews across 3 platforms
103 King Street, Knutsford, WA16 6EQ
Irlams's office in Knutsford, at 103 King Street, is rated 1.8 out of 5 across 1,716 reviews on three platforms, including 152 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.
152
Reviews on Google
This office
13
Reviews on Facebook
This office
1,551
Reviews on Trustpilot
Business-wide
The Trusted Agent 2026 results for Irlams, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Knutsford office, from every platform, shown as written. First names only.
5/5
GoogleSimply outstanding team- service and support. Special mention to Anthony Leach who patiently walked us through the process and ensured a smooth purchase - whilst keeping us well informed and a foot on the peddle for all concerned to ensure we completed on time - date. which we seamlessly did! Big Thank you to all.
Hi John, thank you so much for your kind words. I'm glad we could work to get you moved smoothly. Best of luck in the new home!
1/5
TrustpilotPrivacy is very poor
Privacy is very poor. Fake Id's are full.
1/5
TrustpilotThey have locked me out of my account…
They have locked me out of my account for no reason. I cannot get back in and I cannot talk to a human on chatbox or phone or get an email address. They are totally useless.
1/5
TrustpilotDo not use Facebook Advertising
Do not use Facebook Advertising, I do not know what they do but every time I used in the past they promote my ads to every scammer. Every fake profile send me email. Never again.
1/5
TrustpilotFacebook law onto itself we have to regulated
I have been receiving suspicious links claiming there are violations, which turned out to be scams. It seems like multi National media firms like Facebook operates independently and does not follow the same rules as others. Recently, my account was hacked, passwords were changed, and money was taken from my meta8 account on my cards. The matter is now being investigated by HSBC & PayPal Fraud. However, Facebook only deleted my account and is now asking me to appeal for something through that account, which I cannot access. I am unable to report the fraud to them because once your account is deleted, there is no way to regain access.On top of this, the icing on the cake my 25 year business page was also deleted which had nothing to do with any suspicious activity on my personal page.We have to introduce you Laws for these multi international corporations are not be able to treat there cumtomers like this, We must have call centres for us to make contact regarding our concerns.Facebook know exactly what they’re doing. They just don’t care about the end User is there a multi billion pound company the odd person falling through their fingers means nothing.
1/5
TrustpilotTiler doing Landscaping Job
Quoted my disabled sister's landscaping job for $6000. Asked for money upfront then ghosted her. Doesn't have correct license to complete job anyway. Takes advantage of vulnerable and desperate people. Total con man and fraudster
5/5
TrustpilotGreat Platform for Connecting and Sharing
Facebook has been an integral part of my online experience for years now, and it continues to impress me with its versatility. It's more than just a social networking site; it's a platform that allows me to connect with friends, family, and colleagues across the globe effortlessly.The user interface is intuitive and easy to navigate, making it simple to share moments, thoughts, and experiences through posts, photos, and videos. The variety of features, from groups and events to marketplace and fundraisers, caters to a wide range of interests and purposes.
1/5
TrustpilotAny time when i go login
Any time when i go login. I have always use qr code, This last long time. Is very annoyng . When the qr number is tjhe wrong in my smarthphone. Miss the old facebook
1/5
TrustpilotMark Zuckerberg the russian asset
Mark Zuckerberg like Elon musk, wants to help Russian Kremlin actually spread disinformation like wildfire. And worst yet, Mark is more than willing to be paid money from Russian oligarchs to make sure his site is recognized as the only site for social interaction as a faux to dismantle a nation. He is a selfish man and more importantly he won't stop trolls for sabotaging election security for it.
1/5
TrustpilotFacebook destroyed Slovak nation
Facebook, a globally recognized social media platform, has significantly impacted various societies worldwide. However, in the context of Slovakia, the influence of Facebook seems to have taken a rather concerning turn. The country, grappling with challenges in media literacy, appears to have become susceptible to widespread misinformation and propaganda, particularly of Russian origin. This phenomenon raises critical questions about Facebook's content moderation policies and their effectiveness in smaller nations like Slovakia, with a population of around 5 million.It's publicly acknowledged that the ratio of administrators to users in Slovakia is strikingly low, with reportedly just one administrator for the entire nation. This lack of adequate moderation has allegedly allowed Russian propaganda models to proliferate unchecked across Slovak Facebook communities. Such unchecked dissemination of information has fostered a toxic online environment, which not only misinforms but also deeply influences public opinion and, by extension, democratic processes like elections. There's a growing concern that the populists gaining traction in these platforms are significantly swaying public opinion and election outcomes.In light of these issues, it's becoming increasingly recommended for users in Slovakia to consider disconnecting from Facebook. This includes uninstalling the Facebook and Messenger apps and employing browser extensions in Chrome that block Meta requests on other websites, as well as blocking Facebook itself. This approach is suggested as a means to counteract the perceived negative impact of Facebook on Slovak society, which is characterized by a significant infiltration of Russian propaganda and a consequent decline in the quality of public discourse. As a result, the Slovak Facebook community is often described as a lost cause, transformed into a hub for toxic propagandists, dramatically altering the nation's social and political landscape.
1/5
TrustpilotMy messenger is not working and i can…
My messenger is not working and i can not reply to messages or send messages because when i do the self verification it fails every time for the last 7 days. The video never uploads.
1/5
TrustpilotWould give zero stars if I could
Would give zero stars if I could. I’ve been scammed, and despite reporting it, they are still getting away with it. I’ve lost all trust in social media platforms because you are failing to adequately protect people.
1/5
Trustpilot⚠️ Concerns Regarding Facebook's…
⚠️ Concerns Regarding Facebook's Security and Content PoliciesI've been a Facebook user for quite some time, and while it's a widely used platform, I can't help but express my reservations about certain aspects, particularly regarding security and content moderation.🔒 Security Lapses:It's disheartening to note the lack of robust security measures on Facebook. Instances of explicit content, including nudity, seem to circulate more freely than any real content, creating an environment that is far from safe and secure. The platform's inability to effectively control the spread of such content raises serious questions about user privacy and safety.🚫 Proliferation of Fake Accounts:One of the most significant concerns I've observed is the sheer volume of fake accounts on Facebook. It's astounding that the platform hosts millions of fake profiles, allowing anonymity that can be exploited for various malicious purposes. This not only compromises the integrity of the user experience but also raises questions about Facebook's commitment to user authentication and security.🗣️ Challenges to Freedom of Speech:While Facebook is touted as a platform for free expression, the reality seems quite different. The abundance of fake accounts and the prevalence of inappropriate content create an environment where genuine discussions and the respectful exchange of ideas are stifled. The platform needs to reevaluate its content moderation policies to strike a better balance between freedom of speech and maintaining a safe online space.📣 Suggestions for Improvement:Strengthen security protocols to curb the proliferation of explicit content and protect user privacy.Implement more stringent measures for user authentication to reduce the prevalence of fake accounts.Refine content moderation algorithms to foster an environment where freedom of speech is encouraged, but inappropriate content is swiftly addressed.In conclusion, while Facebook remains a popular platform for social interaction, there is an urgent need for improvement in security measures and content moderation policies. Addressing these concerns will not only enhance user safety but also contribute to a more positive and constructive online community. facebook itself start begun scam website not recommended to any of user this day the new policy of facebook sucks and they claim they got good policy but they still showing nude and porn in there specialy from indian and other poor nation what a shame ful platform no matter how many time i do report they are ignoring scam thing 1 star it too much for those useless platform
1/5
TrustpilotFacebook deleted my whole account. I don’t exist anymore!
Facebook account got hacked and I can no longer get in. They havr deleted my account, all my photos facebook groups. I dont have a 2 factor authentication code, so did account recovery. I did have mobile set up but apparently they don’t recognise that either. Then sent my passport details, and still a problem. They confirmed it was me, sent a password to log back in, and then still say the account does not confirm with their standards! Facebook is a farce. I have been using them for 17 years and now this! It’s a joke! I suppose the only good thing I was going on there to much, so now it has force stopped me to use them again, so good riddance!
1/5
TrustpilotAbsolutely rubbish they encourage you…
Absolutely rubbish they encourage you to report bullying you do then your acc gets restricted I would avoid Facebook at all costs. I have sent proof to them I hadn't done anything wrong if they bothered to read the message properly they would see who the bully is. I would how ever like to ask how can someone bully themselves. This isn't the first time they've done this. Face book can I ask someone telling me to get run over and die how is that not bullying this was the lame excuse you used when I reported it. Read the messages properly you will see who the person was that actually wrote that. You appeal nothing gets done. You lot at Facebook are as bad as the trolls and bullies I will be taking this further. Facebook is certainly not safe. But I guess money = stupidity
1/5
TrustpilotFacebook or FaceCrook
Facebook used to be a great site to build your business or fanpages. Now it is a Disaster. For a 3 day Campaign Facebook (Recommends) $18.00With the places I have set it would give me 2.6K - 7.5K Reach. Of those views I have seen Ads get OVER 11K Reactions. Thing is YOU get shadowbanned for scrolling or liking too much. IF you pay for a feature like INVITING those engaged YET Facebook prevents you from doing that. You are being robbed of using all of your potential reach. Facebook needs to realize IF you pay for the likes you should also be allowed to invite the likes PERIOD.
1/5
TrustpilotMisuse of Private Information to make a crime for your face.
Facebook is for First Crime
1/5
TrustpilotMeta is a Corrupt Monopoly Destroying Small Businesses with Blind AI Bots!
Meta’s automated system is an absolute nightmare and a total failure. They have replaced human intelligence with brainless AI bots that blindly suspend authentic business and marketing accounts without any manual verification. We are running a legitimate US furniture and housing business, paying for operations, and their broken bots flag and ban everything instantly.
1/5
TrustpilotCustomer service is blind
The platform works fine as intended, but the customer service is awful.They censor you for any view that isn't extremely leftwing.Meanwhile, I've reported nearly a dozen posts for animal abuse and child abuse, with them refusing to remove those posts, telling me they are not against their Terms of Service... How is kicking a dog not against your terms of service, or a kid playing with broken glass, or a dog wresting a baby by its neck not against those terms of service.
1/5
TrustpilotIt's funny how if I post something on…
It's funny how if I post something on Facebook they flag me but they don't flag other people that post the same thing I just copy and paste it but those people don't get in trouble or get their accounts flag cuz they're always on here posting the same crap Facebook is gone downhill so fast I can't believe they're still in business. Sounds like more of a double standard than a standard, Trump gets back in office maybe he'll take care of Facebook.
1/5
TrustpilotSupport is waste of time.
1/5
TrustpilotWorst algorithms on the planet and which are never their fault.
Continuous notifications of detected log ins from different device(s). Eh? I only use the one device to log on. Notifications come with date/time stamps of event. Is this you. Yup, dats me. Tick. No says FB, you are locked out. For the second time in a few months. Sigh. Presented this time with one option and one option only. To unlock then please enter email, confirm email, enter code sent to your email. Eh? No code received again. At least last time there were other options. Please enter another email confirm email, enter code sent to email. Nope, no code received. Chat bot tells me to do the exact same thing. Idiot. But, we go through the process hoping to get to a real person. Silly me. Worse than the Bot. After five times of telling the person (sic) that I am at the place they have asked me to be at we discover that Facebook is asking me to upload ID documents including government issued documents. Excuse me? Are you really that stupid Facebook? You are not the center of the universe Facebook. My world does not revolve around you but it does revolve the security of my ID documents. Your faulty device detection, your faulty email system, your dodgy algorithms and you want my ID documents to fix your faulty system? LOL.. No thankyou. Facebook loses another account. BYEBYE
5/5
GoogleAs first-time buyers we were very unsure of the process that lied ahead when purchasing a house. Emma has been really supportive throughout the whole process and kept us really informed of any developments. She provided lots of advice and useful contacts that made the purchase a lot smoother. Thank you to Emma and the Irlams team for their help!PositiveResponsiveness, Professionalism
Hi Tom, thank you for your kind review! I'm really glad Emma looked after you. Best of luck with the new home! Anthony Leach, Branch Manager
1/5
TrustpilotFacebook is an absolute joke anymore
Facebook is an absolute joke anymore. I just made my account; I followed 5 groups and posts 5 things about how I'm excited for the holidays and they instantly block me for 24 hours last night. This morning at 8am it said 15 more hours and I just checked it at 2pm and its back to 24 hours. How does that make sense??? I only had it to keep in touch with my friends and family and being blocked like that for something about the holidays is ridiculous. I will just delete it and figure out another way to keep in touch with everyone.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Irlams's Knutsford office has 1,716 reviews across three platforms: 152 on Google, 13 on Facebook, 1,551 on Trustpilot (across the whole business).
Irlams Knutsford is rated 1.8 out of 5 across all 1,716 reviews, and 4.8 out of 5 on Google from 152 reviews.
Yes. In The Trusted Agent 2026 awards: Irlams, Knutsford won Trusted Agent.
Irlams Knutsford, 103 King Street, Knutsford, WA16 6EQ.
