Trusted Agent profile
★★★★★
72 reviews across 3 platforms
Stowe House, 1688 High Street, Knowle B93 0LY
Vision Properties's Knowle office at Stowe House is rated 4.2 out of 5 across 72 reviews on three platforms, including 50 Google reviews rated 4.8. The 2 Facebook and 20 Trustpilot counts are for the whole business. Checked 9 October 2026.
Every review we hold for the Knowle office, from every platform, shown as written. First names only.
5/5
GoogleVision properties is a 10/10 company. We sold and bought through them and received an amazing service from the whole team. They were on hand to guide and advise us throughout and would chase the solicitors for updates without being instructe3d to do so. I am always led by recommendations which is why i fully indorse vision properties for there service. Many you.
5/5
GoogleOur thanks to Justin and his team for all their assistance with our recent purchase! We have now sold two properties with them and their constant professionalism, efficiency and helpfulness has restored our faith in Estate Agents and would therefore have no hesitation in recommending them!
5/5
GoogleHaving recently sold our property in Knowle through Vision Properties we were thoroughly impressed and would not hesitate in recommending them. Communication was great throughout the process, with excellent photos that really showed off our house to its true potential. Justin and his team worked tirelessly from start to finish and for a great price.
5/5
GoogleExcellent service, professional and vey quick turnaround times!
5/5
GoogleWe have just sold our home with Vision properties, the service we received has been first class throughout, from the initial precise valuation from Justin, superb sales particulars brochure, which was detailed and professionally presented, right up to completion. Julie conducted the viewings in a professional and friendly manner and helped sell our property to our prospective buyers, when the sale was agreed James assisted from the Knowle office, all of our calls, emails were dealt with quickly and efficiently. Between them they make a great team. Selling your home can be stressful and challenging and having had numerous bad experiences in the past we realised the importance of choosing the right Estate Agent, we are delighted we chose Vision Properties who completed our house sale in a competent and efficient manner, we would highly recommend them.
5/5
GoogleVision properties is a 10/10 company. We sold and bought through them and received an amazing service from the whole team. They were on hand to guide and advise us throughout and would chase the solicitors for updates without being …
5/5
GoogleExcellent service from Vision ( Jason, James and Julie,)from initial contact and discussion of valuation of my property to the accompanied viewings with enthusiast staff who had got to know my property , giving me prompt feedback and then …
1/5
TrustpilotUnprofessional no show viewing
Cancelled appointments to make a 5.15 viewing and was left waiting in the cold.
5/5
GoogleI have both rented my house and sold with vision and the service is impeccable! As a first time landlord the management service was fantastic. They were able to rent my house almost instantly. With the sale of my property I can not fault them for all that they did. I 100% will use them again
5/5
GoogleJulie, Justin and James at Vision went above and beyond anything that you would expect from an estate agent. They kept us informed all the way through the process and we felt like they had our backs the whole time.We hope never to move house again but if we did I would not hesitate to use Vision.
5/5
TrustpilotMy company just bought a property in…
My company just bought a property in LS14, and we’re all set for new tenants. I have to say, working with Vision Property, the management company handling the place, has been amazing, way better than any other property management firm I’ve dealt with.
5/5
GoogleHaving just sold my house with Vision Properties, the sales team helped make what can be an extremely stressful event, calm and stress free by being there with me, every step of the way. Justin & James have the ability to deal with any issue, big or small in a professional & logical manner, providing a fantastic service from start to finish. Thanks again guys for everything!
1/5
TrustpilotAbsolute joke - Avoid at all costs.
Absolute joke. Booked a viewing, travelled from another city just to hear the property was let agreed two days prior. No phone call, no email, no apology when spoke with the manager - Toby Green. Rude, attitude, unprofessional. Avoid at all costs.
Hi Monika, Thank you for taking to the time to leave us this review. We pride ourselves on excellent customer service and by what you have described this does fall short of our usually high standard. We’re very sorry you didn’t receive confirmation regarding the cancelation to avoid you traveling; we are looking into why this was. We can only apologise for any inconvenience this has caused. Giving the nature of your feedback; we are going to conduct a full investigation to ensure this does not happen in the future. We wish you luck in your future property search. Vision Properties
5/5
GoogleAmazing service, quick responses and down to earth people. They have helped with multiple property purchases and sales and will be our letting agent for offices above the shop being rented out. Keep up the great work team :)
5/5
GoogleI sold my house using Vision Properties and throughout the entire process received a very professional service; from the photographs and brochures, to being guided through exchange and completion. The most impressive part of their service is the ease and frequency of communication which is reassuring during what can be a stressful time. Vision expertly managed the recent uncertainty caused by the Coronavirus pandemic and ensured my sale still progressed. Would highly recommend Vision if you’re looking to sell your property.PositiveProfessionalism
5/5
GoogleJustin and all the team at vision properties were incredibly helpful, super friendly and very efficient at their jobs. They made our property purchase completely stress-free, they were great communicators and made the whole process very painless indeed.PositiveResponsiveness, Quality, Professionalism
Hi Charlotte, thanks for leaving us a 5* review. We are pleased to hear you are happy with the service provided by us. We wish you lots of luck for the future in your new home!
5/5
TrustpilotThese guys are excellent
These guys are excellent. They have looked after my property for over 8 years with changes of tenancy all handled efficiently. Best Agents I have ever dealt with.
5/5
TrustpilotCan not recommend Vision enough
Can not recommend Vision enough. I previously marketed my home with one of the 'largest' agencies in the area who left me feeling very underwhelmed, from signing the contract I didn't hear much more from them again. Vision however restored my fate, the photography of my home was of a much higher standard than previously and I was updated often. Thank you guys, I will certainly be recommending you from now on.
5/5
GoogleI have been pleasantly surprised by the excellent blend of friendly, yet proffesional service. Clear and concise communication led to as stress free a time as can be expected with moving home. The welcome pack was a really nice touch. I would definitely recommend to anyone thinking of using thier services.
5/5
TrustpilotA brilliant team!
In the past, we have approached some of the larger, more established estate agents in the area to value our home but, they always made us feel that we were just a figure and simply wanted to make money from the sale of our house. Vision were a breath of fresh air from the time they walked through the door to the day we handed over our keys.
1/5
TrustpilotYou'll never see your deposit again.
Had to leave my tenancy early, paid all the related fees. They made up excuses to avoid returning my deposit for 5 months. After involving a solicitor, they made up a separate set of "damages" even though I had not actually moved into the property, so couldn't cause any damages. Dishonest & greedy. Toby Green and friends.
5/5
GoogleIncredible service throughout a not unstressful selling procedure (nothing to do with Vision) from Justin’s initial valuation, through Julie’s superb viewings and James being helpful, professional and endlessly patient during difficult circumstances. Could not recommend highly enough as a selling agent.
1/5
TrustpilotComplete waste of time.
This is the first review I have ever left on Trustpilot. It rarely seems worth it but my short time dealing with V1sion Properties has been so needlessly complex, difficult and frustrating that on this occasion it seems worth it.
5/5
GoogleVision's Sales Team is very professional & helpful. Their responses to my queries are prompt even after office hours. They provide their professional advice to me, 1st time buyer & new immigrant. Overall, I will refer Vision to my friend who wants to buy house in Birmingham.PositiveResponsiveness, Quality, Professionalism
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Vision Properties's Knowle office has 72 reviews across three platforms: 50 on Google, 2 on Facebook (across the whole business), 20 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Vision Properties is rated 4.2 out of 5 across all 72 reviews, and 4.8 out of 5 on Google from 50 reviews, checked 9 October 2026.
Vision Properties, Stowe House, 1688 High Street, Knowle B93 0LY.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.
