Trusted Agent profile · Knaresborough
★★★★★
74 reviews across 3 platforms
35 High Street, Knaresborough, HG5 0ET
Dacre Son and Hartley's office in Knaresborough, at 35 High Street, is rated 4.2 out of 5 across 74 reviews on three platforms, including 45 Google reviews rated 4.8.
Every review we hold for the Knaresborough office, from every platform, shown as written. First names only.
5/5
GoogleImpeccable service and friendly time-served staff who know the market and the area very well !
That's lovely to hear, thank you very much for your 5 star review and lovely comments. We're here if you need us again.
5/5
GoogleAbsolutely recommend the team at the Knaresborough branch of Dacre, Son & Hartley. Nick's local knowledge was obvious during his market appraisal, as was his understanding of his client base. Anita managed the "paperwork" involved in …
5/5
GoogleJudged the top end market price perfectly and faultless buyer and seller communications throughout the process
Thank you for taking the time to share your experience. We're thrilled you were happy with everything and we're here if you ever need us again.
5/5
TrustpilotMy mum recently passed away and we had…
My mum recently passed away and we had to sell her apartment. It was a very tricky place to sell as it was partly owned by a housing association. One of the other estate agents in ilkley really devalued it and even scoffed saying in future they may refuse to sell these apartments.
Thank you so much for your kind review - this means a lot to us and it was an absolute pleasure to be of assistance. All the best from everyone at Dacres in Ilkley.
5/5
GoogleJust wanted to say a big THANK YOU, especially to Anita for your help and support with the purchase of our lovely new home. We love it! We would definitely recommend Dacre Son & Hartley 100%
Thank you for your recommendation and for taking the time to leave such a wonderful review for our Knaresborough team!
5/5
TrustpilotDacres Wetherby office are superb
Dacres Wetherby office are friendly, intelligent, effective and efficient. I would fully recommend. Elaine is a star.
5/5
GoogleI would highly recommend dacres Knaresborough to anyone, they have all been amazing and kept me up to date with the sale of my property. Thank you for providing a brilliant service!
1/5
TrustpilotNot much of a salesperson
Matthew Fox from the Saltaire office came and did a valuation of our home, after we showed interest in one of their properties.
5/5
TrustpilotGreat response to my concern.
I recently put a review on here regarding a staff member Anita.
Thank you for taking the time to update your review. Anita truly embodies our commitment to excellent customer service, and we are glad she made such a positive difference for you. We wish you all the best in your new home.
5/5
GoogleHighly recommended - Harriet helped us secure our new family home. She was attentive , great communication and supportive during the full process …
5/5
TrustpilotAmazing professional service
Absolutely blown away with your amazing service. Seamless from start to finish. I did review the other local estate agents but very impressed with Dacres.
5/5
TrustpilotExcellent service from Paul Vicky…
Excellent service from Paul Vicky Charlie and the rest of the team in Ilkley. The communication was great they went over an above to sell my property an provide excellent customer service an support.
Thank you so much for your lovely review, we will be sure to share this with the team.
5/5
GoogleVery professional, easy to talk to I would recommend them to anyone.
Thank you so much for your recommendation and 5 star review!
5/5
GoogleWe will recommend this caring and professional team as absolutely first rate. Despite several unexpected twists and turns we were assisted from beginning to end by people who knew their job and really wanted the customer experience to be as smooth as possible. Well done and thank you so much 😊! …
4/5
GoogleWebsite easy to use and presented the houses I wanted to view once the filters had been placed on
That's great to hear, thank you for providing this feedback. We're glad you had a great online experience.
5/5
GoogleThe whole team were so helpful, and got us over the line. Would use Dacre again. Thank you.
Thank you for your lovely review! We are please you were happy with the service and we would be more than happy to help you again in the future.
5/5
GoogleExcellent service provided
Thank you for your 5 star review!
4/5
GoogleAlthough I had problems in the past with the Baildon office the Harrogate office were professional and helpful. Would recommend.
Thank you for the five star review!
1/5
TrustpilotWhere do I begin with this sly estate…
Where do I begin with this sly estate agent?
Danielle, we are very disappointed to read this negative review and that you feel we have acted anything other than professional and in our client’s best interests. The points which you raise are factually incorrect, and we would be more than happy to discuss these with you in more detail. In response to your concerns a) It is not common practice to accompany a valuer to a property. Surveyors are instructed to work on behalf of the bank’s interests, and any influence from an agent would be highly unprofessional. b) After two down valuations and waiting nearly three weeks for a third valuation still to be arranged, our clients took the decision to re market the property. It was neither our client’s, nor our intention, to see you in a difficult position. Our clients needed to do what was best for their own situation. You were kept fully informed of the remarketing and the reasons behind it.
5/5
TrustpilotGreat service
We used Dacre Son & Hartley in Knaresborough for both a property sale and purchase
Thank you so much for your five star positive review. It was a pleasure to act for you on both your purchase and your sale and we wish you all the best in your new home.
5/5
GoogleGood service prompt and efficient throughout.
Thank you for taking the time to leave this five star review for our Knaresborough team. We are delighted you were so happy with the service!
5/5
GoogleThey sold us our house cause they showed it to us with out request.
Thank you for this lovely five star review!
5/5
TrustpilotPerfect experience
I phoned Dacre son & Hartley to view a property in Giggleswick, it was a pleasure to speak to a helpful, knowledgeable person.
1/5
TrustpilotDon't make the same mistake 15 others did?
Dacre, Son & Hartley a firm:
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Dacre Son and Hartley's Knaresborough office has 74 reviews across three platforms: 45 on Google, 1 on Facebook (across the whole business), 28 on Trustpilot (across the whole business).
Dacre Son and Hartley Knaresborough is rated 4.2 out of 5 across all 74 reviews, and 4.8 out of 5 on Google from 45 reviews.
Dacre Son and Hartley Knaresborough, 35 High Street, Knaresborough, HG5 0ET.
